TownePlace Suites by Marriott Austin Parmer/Tech Ridge

Always our "go to" place when it comes to visiting Austin. Friendly staff and very accommodating! Great breakfast and convenient, clean and looks modern.

Everything was wonderful.

Clean and nice staff

The front desk staff were incredibly friendly and helpful. There was one woman who was there when we first checked in who was wonderful.

The front desk staff were incredibly friendly and helpful. There was one woman who was there when we first checked in who was wonderful.

Exceptional

When I arrived, around 4:30pm, there was no one behind the desk and no sign saying when they'd be back. Got to my room and there was a pair of dirty socks from the previous occupant left behind. Breakfast doesn't begin until 6:30 which is inconvenient for anyone who works early mornings.

I really enjoyed my stay at TownPlace Suites in Austin over the weekend. The staff was very helpful and pleasant. The entire property was very well maintained and my room was quiet, clean, comfortable and smelled nice. I rested very well before making the trip home the next morning. I'll be staying here again and would encourage others to try it out.

It was very clean aside from the urine stains on the mattress of the couch pull outand staff was very kind and helpful and understanding of the frustration but overall just disappointing. A few of the lights didn’t work no main lights in the bedroom. Cloud couch was very very uncomfortable. Breakfast was horrible. TV wouldn’t allow you to watch Netflix if you didn’t pay for the ad free version on your own subscription. They did however have very good conditioner and shampoo and body wash AC worked great as well as the heaters he had one for each room which was nice. Kitchen was equipped, full-size refrigerator Big plus wasn’t very packed this time of year.

I didn’t have a good experience with customer service

The stay was amazing, we enjoyed our stay in the suite.

Very comfortable room, nice complementary breakfast.

Exceptional

Bad

Exceptional

Exceptional

It needs a bar and better amenities.

Great

Staff was super friendly and professional

Passable

Egnacion went out his to help us with everything we needed

Nice clean room great bed nice to have fridge microwave and small cook stove!’

The grill and outdoor eating area was very nice. No restaurants, no vending machines only ice machines. Front desk had very limited snacks for purchase. I would not choose to stay here again because pool, gym and quick access to food choices are important to me.

The room was very comfortable, clean and plenty of room with lot's of extras . The gym was tight, only hand weights and a few cardio machines. The pool was TINY, and the outdoor loungers all had huge holes in the seats. I had to pack with towels to keep from falling in. The grill and outdoor eating area was very nice. No restaurants, no vending machines only ice machines. Front desk had very limited snacks for purchase. I would not choose to stay here again because pool, gym and quick access to food choices are important to me.

Superb

Lovely place. Quiet and clean. Nice staff.

Exceptional

Only thing I do not like was they’ll charge for washer and dryer. Also the laundry room is crowded. Also the one bedroom is a bit small.

Exceptional

The room was clean, and the gym and swimming pool were well maintained. However, the breakfast was rather repetitive and lacked variety.

The staff was very helpful and friendly.

The location is close to I35 and very central in being able to get to places either North or South Austin. N/A

The location is close to I35 and very central in being able to get to places either North or South Austin. N/A

Exceptional

Very good

Good breakfast

Second time staying here would definitely stay again

Property was clean and area was good. Everything was good front desk was helpful

Great stay

Nice and clean would recommend to everyone.

Very clean suite! Beds were comfortable. I would definitely stay here again!

TV in our room had no sound........only problem we encountered

Room was extremely small, the sofa bed was broken; limited towels. Service was bad when asked for extra towels. 3rd floor was dirty on the walls and elevator. Probably will never stay there again

The whole experience was great no problems at all

The staff was very friendly and helpful .

The last time we stayed at this hotel it was in 2018 and back than it was just a few months new. We were pleasantly surprised at how well the grounds and the hotel have been maintained. The room was orderly and clean and the amenities were excellent. It's hard to find a better experience for the price. We're definitely staying there the next time we're in Austin.

Would definitely stay here again. Very well maintained property. The fitness room was really decent with treadmills and free weights.

Stayed here for almost 2 weeks - great place for a stay of this length. Nice size room and kitchenette was handy. Good breakfast and coffee was decent. Quiet, easy parking, etc…

Loved the location of the property and the room was very clean and neat! Would definitely come back again!

Breakfast was varied, had many options. The staff was very helpful and nice.

Clean hotel not just the room and great staff

Nice accommodations for a couple nights stay. Staff were polite and helpful. Property was clean and rooms were spacious. Would stay again if the need arises. Only unknown was the $4/day parking fee. Overall happy with my selection.

Excelente servicio y atención

Everything was great. The room was spacious and the staff was friendly.

Great staff! Property is very clean and the free breakfast was good

The breakfast was awesome. The staff was so nice. The only thing we did not like about our stay was the noise from the road while we were trying to sleep.

Good location and clean

They charge an early check in of $20! Even though we were only an hour before 3pm

Everything was just great. Loved it

Everything was perfect, staff was very welcoming and helpful.

I ended up doing three room switches due to cleanliness. Watch the stains on the couches and should’ve been moved to a fourth room the shower had a slow drip that would ting all night long. I made hotel staff aware, but nothing was fixed. I will not be staying at a Marriott ever again 90% of my interactions with hotel. Staff was very nice and people were very pleasant.

Everything was fantastic!

The photos of the room we stayed in made it appear bigger than it was. We reserved a room for four, but it was crowded once we opened up the sofa bed. That was the only concern I had. Otherwise, the hotel was very clean, modern with great ammenities.

Yes

Room was very clean with comfortable beds

Room was dirty

It was a very nice quiet getaway! Staff was friendly and the noise was at a low. The room was so comfortable and very clean

The staff was friendly, approachable and always with a smile. The room smelled cleaned and looked exceptionally clean.

Wonerful host named Lisa welcomed us. Her positive energy was infectious.

decent room!

Great room with a perfect kitchen - even a stove top! Very friendly front desk and staff.

Very clean room . Staff friendly and helpful.

Excellent place to stay for a family vacation. Breakfast was awesome. People are cordial and welcoming. Only complaint is about cleanliness, there were several strains on the couches and floor carpet which cloud be cleaned and kept hygienic. I was a little uncomfortable with my kids having to play them on the floor. And i had to put a bed sheet over the couch so that i dont have to see or touch the unclean surface. Also I found some spider nets and dirty lamp posts which could easily be cleaned but i dont know why housekeeping was not sure about cleaning them. Otherwise it was a good stay.

Amazing

Clean! Friendly staff!

The AC didn’t work well and the halls smelled like cigarettes

Clean spacious room

The rooms need to be thoroughly cleaned! I can smell smoke, I can smell men’s cologne! The appliances are worn down. The carpet is dirty. The bathroom floors were dirty! The shower was filthy.

Old, needs to be updated

The room was spotless. Hotel was quiet, location very conveniently located.

Great hotel and staff was excellent

Overall, very comfortable, quiet, and clean! The only issue my boyfriend and I had was the room we originally checked into the AC wasn’t working. But they were able to get us into a new room which we were very appreciative! 10/10 highly recommended.

Everything looks Good, clean and premium.

Friendly and efficient staff

Great place amazing breakfast

Great 6 night stay! Comfy bed and super convenient and clean kitchen setup with dishes and utensils. Location was also very convenient, close to freeway.

Would recommend. I’ll stay here whenever I can.

Food area was clean and food was hot and nicely prepared. Bread area lacked choice and jelly. So apparently there is a charge for parking at a hotel with more than enough spaces. I could understand if it was downtown - but it’s not.

Staff was polite and helpful. The property was very clean and safe.

The property was beautiful and surrounded by greenery and lots of places to shop around. Overall a great and very convenient location.

Clean, comfortable, excellent customer service, great breakfast, reasonably priced.

It was a great stay. The office staff, especially Lisa, were amazing to deal with. The hotel was quiet, in a nice area, and offered many amenities, such as a decent breakfast, fitness center and pool area. Just be aware, the "free" parking as listed under the amenities isn't free. The fee is nominal but it's still charged. It can be refunded if you beef the policy.

Staff was amazing. I was greeted with some nice cold water. Hotel was very clean and accessible to the highway.

I was extremely happy with my stay. Rooms are clean and spacious. Staff was extremely friendly.

Staff was very welcoming and friendly. Facility was very nice, clean and quiet. Great area very convenient for shopping and the room was very comfortable and nice so overall I would recommend someone to stay there if traveling to Austin, Texas.

Good property, gym equipment needs upgrade but very quiet and safe location.

We like the big rooms with plenty of space especially in the bathroom area. It’s nice that 2 people can get ready while another person can be in the shower. The kitchen is great and has everything you need. Sadly the sheets are closer to sandpaper. We’d still stay here again.

The room was large and comfortable with a very comfortable clean bed with extra pillows.They let you borrow utensils, plates, and cooking pans. They also let us pick the floor, view and other small details for picking out our room. The only complaint I have is the floor connectors, rubber strips between the carpet and the vinyl flooring, was is bad condition and I kept tripping over it.

We love it

Super Friendly staff and clean room. Quiet area. One of the best experiences I’ve had when renting hotels. I would stay here again if I ever come back to Austin.

Friendly staff

without telling me about parking fee

Breakfast was meh but the facilities and people were great.

I had a wonderful stay here! The suite was very nice and clean. I had everything I needed. At noon, they have chocolate chip cookies for guests!

Great hotel

No complaints.

Quiet location but close to I35 access.

It was a great experience

Great location

This is a non smoke hotel but there was weed smell in the hallways. I think that pets should have a certain floor/rooms in the hotel. Especially when other guest have dog allergies.

Staff was amazing.

IF I ever go back to Austin, I will definitely be booking here again.

The double queen beds room was larger than I thought. Room was very clean.

Lisa at the front desk was absolutely amazing!! The others were great as well!! The only thing, the water pressure in the shower was horrible!!

enjoy my stay

Love the amenities in the room. The temperature was just right.

very nice and clean

Great kitchen that was stocked. Nice barbque grills.

rooms smells of past guest cooking , and also smells of daily people cooking in their rooms

This property was great for a family.