The Westin Austin at The Domain

They were doing construction by our room, and no one told us. We woke up to very loud noises. I just wish we could’ve been made aware…

Property very convenient to may restaurants and bar. Walking distance to many.

Location was amazing, and very convenient. There are so many different restaurants, bars, shopping stores and entertainment within 5-10 minutes walking distance. The hotel is well maintained, has excellent amenities and a great restaurant and a bar.

Stunning!!!

The Staff is Wonderful!

We could stay at clean and comfort room.

Location

Location

Exceptional

It’s a great hotel

Great stay! Awesome staff amazing location

Incredible experience. I was there with my kids and we had the best time. There’s so much shopping and fun things to do around the hotel.

Was just down there celebrating my birthday. I have stayed there before love them cleanliness hotel always smell good love the shower hot water. Can’t wait to stay again.

Excellent choice

All was great! So glad we stayed there.

All was good

All was good

One issue we had was accessing the handicap parking after-hours. It was sectioned off behind valet only signs, which I believe is not ADA compliant. Other than that, we would stay here again.

The staff is absolutely amazing. We brought our little wiener dog with us. They are very accommodating for dogs. Breakfast was amazing. Highly recommend this hotel.

Very good

Nice hotel, excellent area!!

Exceptional

Pleasant stay. Nice room. Wonderful staff.

Great stay

Jaron the guy who drives the golf cart is the best. And the bar tender that took care of us at the pool and later at the bar. She is also the best. Location, the pool is awesome

Jaron the guy who drives the golf cart is the best. And the bar tender that took care of us at the pool and later at the bar. She is also the best. Location, the pool is awesome

Staff was so friendly and helpful. Would stay again!

Enjoyed our stay for a birthday celebration! Everyone was friendly, helpful and the property very well maintained and clean! Would stay again.

Nice size room with comfortable bed

The Westin at the Domain is a well located hotel close to shopping, bars and Austin FC. The hotel was nice a clean and the pool was great as well given the heat. The breakfast was top notch and the cocktails were great too. Friendly staff too.

Rooms are very clean, staff is attentive, and the pool was great! Recommend for all occasions.

Everything! The room was clean, relaxing, and peaceful. The staff was exceptionally friendly, and extremely caring. The restaurant was the best at the Domain. We will be back!!

Everything! The room was clean, relaxing, and peaceful. The staff was exceptionally friendly, and extremely caring. The restaurant was the best at the Domain. We will be back!!

Valet parking per night so that adds up. Breakfast buffet is only on weekdays thru Thursday. Fri-Sunday is a brunch but it’s menu only. Staff is super friendly and professional and everything is top notch.

Great place to stay would highly recommend

Diamond at check in was very hospitable.

You can't be the area! Dining. Shopping, family-friendly!!

Traveled with my wife. Check-in was quick and friendly. Room was nice & clean. Excellent workout facilities. Nice looking pool and hot tub, though we didn't use those. Restaurant was good, not great.

Room was clean and very well kept, valet attendants were amazing! Highly recommend

Alyssa is so sweet; she always makes our stay feel like home. We visit every 5-6 months for a weekend getaway. Staff are incredibly kind, the food at Corrine is delicious, and the rooms are extremely clean and so comfortable. Great access to shopping, wonderful hospitality, lovely property :)

Property is clean and staff are also very friendly and helpful.

Very good

Superb

Great location! The rooms are spacious and comfortable.

There was a did barking two doors away for two nights. Dogs were not allowed on our floor. I talked to the front desk who penalized the dog owner but that did not make up for my lost sleep.

Breakfast was served in cardboard boxes. I expect breakfast to be served with plates and silverware.

At breakfast they allowed me to take an extra coffee for my visitor. Very generous. That gesture alone made my day, take care and I will be sure to come back.

Great location, clean room, staff was friendly and helpful.

Nice hotel in a good location. Not much for a pool, but adequate. Staff was very friendly. Quiet, good restaurants and shopping nearby. Good weekend stay.

Exceptional

Fantastic all around! We left one hotel to go to this one!

The rooms are smallish, but I guess that's the way a lot of the hotel rooms are now

Walking distance to all the shops.

Best experience at a hotel in a very long time! From the minute we arrived, being greeted by so many friendly staff members, to our clean, quiet room overlooking the pool, to a very nice bar and great restaurant, everything was fantastic! We will definitely be returning to stay at The Westin at The Domain in Austin again soon!

Room was super comfortable. Lots of choice for food and drink. Location was fabulous. Nothing

It was very nice. I selected it because the parking lot was monitored Nothing

It was very nice. I selected it because the parking lot was monitored Nothing

We all agreed we would definitely stay here again.

Very clean and great location

The location is great since it was right in the Domain. Can walk to lots of shops and restaurants. The beds were comfortable and the room was very nice. The staff was friendly and helpful. Everything was great.

It was our 30 anniversary and the staff treated us like royalty. It was a memorable time. Thanks

Enjoyed my stay at this Weston location. A lot of amenities and activities to do.

The only criticism would be the A/C was difficult to control (but that may be operator error?!) and the pillows were too poofy (specific to me)! Otherwise, a great value and nice place!

We had a very short trip, but everything was great for what we needed. Only thing is parking might be an issue because it’s shared with the mall and I was unaware. Other than that I would stay again.

Thoroughly enjoyed my stay! Plenty of awesome restaurants within walking distance.

Clean rooms staff very friendly easy check out

Staff was great! Breakfast was well priced and food was excellent. Westin always has the best clean rooms and the bedding is to die for.

The most excellent service I have ever experienced! Extremely friendly, helpful, and accommodating! Smoothest check-in ever. Very clean and well maintained. Food and drinks at bar were delicious and pool and hot tub were great with amazing service there as well!

Incredibly clean and well run property. Even with a college softball tournament going on, the staff never dropped from five stars. Well done.

Love the smell of the hotel. Clean room. Extremely comfortable beds, although the olive light blanket (in between the flat sheet and comforter) needs to be replaced, they are full of pillage; and based on the housekeeping carts that have the clean replacements this is an issue for those olive blankets. This is a 4-star hotel, blankets with pillage should not even be seen much less a part of the bedding ensemble for your guests. Staff were friendly and helpful. Location terrific!

We will be back

Clean room

Great

The room was clean and very nice. Hotel staff that handled check in was friendly and quick. The only negative experience was at check out. The staff that helped with check out seemed annoyed when I approached the counter, but they did handle my check out quickly, just not very friendly. I would still book a room here again.

Good stay. Will be back.

Good

Great hotel! Very clean and walkable to everything.

This has become one of my favorite places to stay in Austin.

The room was clean and quiet. Bed was very comfortable. The towels are amazingly absorbent while not being scratchy. But what really sets this hotel apart is the staff - friendly and accommodating. And the restaurant (Corrine) is EXCELLENT! Be sure to check out their sourdough toast!!

I didn't use the pool nor did I eat breakfast there.

Everything was very clean, staffs helpful, and great location

Yes everything was super ...

Wonderful stay, great rooms that are cleanly and the staff very supportive

The location in The Domain is perfect, there are so many great restaurants, shops, and places to explore just steps away, which made the whole experience even more enjoyable. My room was comfortable, quiet, and well-appointed, making it easy to relax after a day out. Overall, everything was seamless and enjoyable. I would absolutely stay here again and highly recommend it to anyone visiting Austin.

Clean room and pet friendly great for a family vacation.

Second time at the property, very clean and perfect location, nice size room with comfortable bed.

Great hotel

The property was under construction, but this did not cause too many issues. The shower in my room needs repair as the handle is stripped. The fitness center and pool/spa were very nice. The restaurant was a little too expensive in my opinion.

Very clean and the staff made me feel at home!

Meh

Clean room, staff super nice

At 4 AM, a massive humming noise from an outside AC unit jolted me awake, making it impossible to sleep. At 6 AM, I went to the lobby with an audio recording of the noise. The night manager, Jessica, completely brushed me off. We were extending our stay, so I asked to be moved and requested one free night for the total lack of sleep. She flat-out refused, offering only a free breakfast, and incredibly blamed me for not complaining before going to bed! How could I predict a 4 AM noise issue? Instead of helping an exhausted guest, Jessica was hostile and unprofessional. When I waved at the desk clerk to give me a second while I walked over to her, she snapped, calling me "rude" for not saying "please wait." I admit I raised my voice out of pure frustration because she was being so completely unreasonable. I gave up and tried to leave for coffee at 6:40 AM. Because valet doesn't start until 7 AM, the desk handed me my keys. I searched the lot but couldn't find my car. It turns out it was locked in a private back lot—something I was NEVER told. I paid $40 for valet, only to be stranded. When valet finally arrived at 7 AM, it took another 20 minutes to get my car! The daytime manager later apologized and offered Marriott points, but it doesn't excuse the sleepless night, the $40 valet trap, or Jessica’s horrific attitude.

breakfast was good staff very friendly. did not use the pool

Loved the location, walkable to great restaurants and stores.

Very clean, quick service, great location!

N/A

Very Friendly staff.

Great place too stay

The staff was amazing and so helpful and friendly. Brunch in site was amazing with great service. There was construction on one part of the hotel; however, they put our room far away and we didn’t hear any noise from it! The hot tub was broken but they were getting a part. Nice pool area, comfortable seating and clean heated pool. Close walking distance to everything in The Domain! We even took the train from Downtown and it’s only about a 5 minute walk from the train station and cheap! We would stay here again!

Stay was great, lots of things to do around the Domain area withing walking distance. Room very clean, gym was very clean. Was very happy with everything in the hotel, great quality breakfast.

No complaints.

Excellent location in the Domain so plenty of shopping, food, and night life. Also not to far from downtown for a trip over there as well. Staff were very friendly and helpful and definitely going to be using this hotel again in the future.

Location was great and the room was very comfortable too

Great location, good hotel, not as good as some of their other locations. But would recommend just for the location. Very clean, but a little dated. Not much for a view either, but good amenities, would recommend and stay again

No parking despite paying for parking, had to park in macys parking lot.

Hotel is in a great location walkable to shopping centers and restaurants. The hotel was clean and comfortable front desk was very accommodating in answering questions.

I loved everything about this place except the valet. Upon arrival there was a lot of chaos and no one really communicating well to help the flow of things. Additionally, when I was ready to head out at 6am, I found out that valet didn’t open until 7am and my car was blocked in so I had to take a $75 Uber downtown. On a lighter note, I appreciated the quick and easy check-in process. Upon entering the lobby, it felt like a calm space and it smelled really good. Our king size bed was very comfortable and everything was fairly clean. There were two things in our room that I did not appreciate: 1) the iron had something sticky to it so I could not use it for my shirt 2) the duvet was old and full of fabric pills. Overall, it was quiet and they had the restaurant/bar plus an express service mini store. There are many restaurants and shops in the area that are within walking distance.

Everything was nice , however the bathroom was not clean. We had to clean the toilet with disinfected wipes because it was dirty.

Clean, decor, and restaurant.

Surprised parking wasn’t included in room charge

the whole hotel was flawless, clean, incredible service, great food, very great quality, nicer than home

Great service

I had a wonderful stay at this hotel. Everything was perfect — the room was clean and comfortable, the staff was friendly and helpful, and the atmosphere was very relaxing. I truly enjoyed my time here and would definitely come back. Highly recommended!

Room was very clean, beds very comfortable, and the staff was super friendly. I highly recommend this hotel and would stay here again.

Clean rooms nice location to shopping and eating

The room was excellent and the location but you view of the room were just a wall very disappointed for a Westin Hotel and the amount we paid !! The rest was ok

Convenient to food and fun! The Westin has the comfiest beds and best shower for a restful, refreshing stay!

The room had fleas

Room was clean. Staff is friendly. No complaints, except that the bed mattress is WAY too soft. But other than that, great stay.