The Heart of Texas Motel

Very good

It started out with my service dog, I am recovering from breast cancer & the PTSD it has caused me from my life being turned upside down. Anyway, there was a 10 minute argument over that, I had already booked through a third party, I couldn't change, nor get a refund, and it was Memorial week-end. Finally able to get into the room, which wasn't that bad, room was clean, the mini fridge was great! The shower was nice as well, just be sure to have your own towels, wash clothes, and such. I probably wouldn't stay there again, and they probably would not let me due to my service dog. He goes everywhere with me!!!!

Deferred maintenance issues. Soiled windows. Broken screens.

The only real downside was the refrigerator was really loud when it turned on to cool. It made a loud pop, and then came on for several minutes increasing in volume as it went. But, this was made better by turning the A/C fan on full time. Overall, I'm not sure I'd recommend this place as it doesn't have a very "I'm really safe here" vibe, being in a not great part of Austin. However, if you're looking for an inexpensive place to stay, this isn't that bad a choice.

Good price

very clean. No pool

No real amenities

Great stay. Only complaint is that there were kids running around on the second floor for like 45 minutes one evening. Also there were a couple moments where it felt/sounded like someone was moving large furniture in the room next door, and it was very jarring for 15 minutes on and off.

Superb

The air conditioner worked well, but it was loud and cycled on often.

.......

The shower curtain was worn. The bathroom door was battered.

Clean room

Overall was a great stay and i would go again. Walls were somewhat dirty but room and bathroom felt clean. There were NO signs of roaches, insects, rodents or pests. Also wifi didn't work too well.

Everything was just fine. Nothing weird or surprising. A decent quiet place to stay.

So close to mopac.and walls are paper thin. The traffic noise was pretty unbearable. It was clean but I had some bugs in the bed. Not bed bugs I'm pretty sure but little flying insects. Paper thin walls

So close to mopac.and walls are paper thin. The traffic noise was pretty unbearable. It was clean but I had some bugs in the bed. Not bed bugs I'm pretty sure but little flying insects. Paper thin walls

Clean room, ok for the price and location

We liked our room, it was very clean and organized upon arrival. Staff was friendly. This is a nice option for budget-friendly lodging.

Pricey, yet they get away with it for the area

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Bed was uncomfortable, but the room was clean. The mini fridge was loud, I had to unplug it so I could sleep.

Beds were very comfortable. Air Conditioner worked good. Good nights rest. Very clean room. We enjoyed our rest.

It was clean but needs some paint brush and repair in restroom door. Would not lock.Good comfortable beds. Thanks for restful sleep.

There were unknown stains on the bedding and towels. The a/c was turned completely off when we got in (in the start of summer) and did not comfortably cool the room during our 3 night stay.

The was pretty clean, not perfect. The outside of the hotel needs a spruce up

Subsequently left after finding dirt all over my room and bedsheets

Good location.

Last time

The staff were friendly and courteous. The property is older but my room was very clean and comfortable.

The property was in a convenient location for what we were needing I have stayed at numerous hotels averaging about 3 to 4 times a month for work around the same dollar amount. We were stuck in a room where the AC did not work it blew just air.

The property was in a convenient location for what we were needing I have stayed at numerous hotels averaging about 3 to 4 times a month for work around the same dollar amount. We were stuck in a room where the AC did not work it blew just air.

It was very old and out of date. Not clean outside, poor repairs, stained comforters, creepy people walking around, and very old. Just really not well kept and needs a major renovation. I thought about moving but there is a sign that says “No refunds”

The motel is fairly run-down and there are no special amenities like breakfast, a pool, or room service. The pictures I saw online make it look really nice, but I was a little unsure at first when I got there and saw it. I even checked for two-way mirrors because I thought, “where did I bring my child to stay?!” I always bring my own pillow and I was glad I had because the two on my bed were really yellowed, lumpy, and stained. The fridge had a leak so the pizza box we put in it got soaked. The room had an odd smell that we never were ever able to place, and the lights didn’t turn on right away- there was like a three to five second delay. But. There were zero bugs of any kind, the shower had hot water, the AC worked, and the mattresses were comfortable and clean. The room itself was clean- no carpet so that was a plus. I think for the overall condition of the place and the room it was over-priced, but it was still cheaper than most places around.

The place is right next to BSWHealth Hospital I stay to be closer to hospital while my husband was in hospital. The place has allot of work needed If your looking for cheap is worth the money One bed was made with new sheets one had been slept in & shower curtain so bad I can’t describe it bad … I stayed I was to tried to leave … it could be an awesome place with some work

Been a member of Hotels.com for many years and this is the first time we pulled into a hotel and could not stay at the property. The staff was helpful but the rooms smelled very bad and were not clean. There also were people milling around the parking lot looking into cars. We asked to cancel and left. The property owner would not refund our money and that is unfortunate but we did not want to stay in an unsafe environment with poor cleanliness. I don’t usually write poor reviews but hope this one helps others choose a different hotel along the road. Thanks to the evening staff person for trying to convince us to stay, she was very kind.

Quiet place, no crackheads beating on your door at 3am like some S.Austin motels i tried first.

Close to work for me. Quiet

I liked that we were able to stay on the first floor and park right in front of the door making unloading easy. The fact they had a working ice machine was just what we needed too. We had a big cooler to ice down after a 6 hour drive. The guy at the front desk was accommodating. The property was on our way to the concert and on our way home which made things easy. Look...it's a cheap place to stay and easy access to the rooms. There's no breakfast or pool which I'm fine with. Most places just serve junk anyway. The towels were not clean and stunk. The property wasn't that nice and kinda sketchy looking honestly but we were only staying one night and left at checkout and went home. It worked out fine. The room was real hot when we got there too and it took a while to cool down. Thank god we had somewhere to go while it cooled down which took several hours. Overall, not bad.

I liked that we were able to stay on the first floor and park right in front of the door making unloading easy. The fact they had a working ice machine was just what we needed too. We had a big cooler to ice down after a 6 hour drive. The guy at the front desk was accommodating. The property was on our way to the concert and on our way home which made things easy. Look...it's a cheap place to stay and easy access to the rooms. There's no breakfast or pool which I'm fine with. Most places just serve junk anyway. The towels were not clean and stunk. The property wasn't that nice and kinda sketchy looking honestly but we were only staying one night and left at checkout and went home. It worked out fine. The room was real hot when we got there too and it took a while to cool down. Thank god we had somewhere to go while it cooled down which took several hours. Overall, not bad.

Good

I didn’t get bed bugs. Sheets and towels were old and stained. Ceiling was caving in.

Sheets and towels were old and stained. Ceiling was caving in.

Cheap cost to stay . You get what you pay for

The property was a little hard to get to due to one way streets around the location. They also did not offer breakfast but did have a microwave and refrigerator in the room. The room was clean no smells no bugs.

My friend and I were accosted by a drunk long term resident as we were leaving our rooms. Woken at one a.m. by another guest hammering on my door claiming a medical emergency. She hammered on a number of doors. When spoken to by the manager (sworn at) she disappeared into the room next to mine, where I could hear her aguing with someone.

Stay was ok. The guy we checked in with was very nice, not sure his name. Older Motel, so it was relatively clean for what it is. The walls could use some attention. I would stay again if I needed a cheap place to stay on the south west side.

Superb

Soft bed. Caring staff. Good location.

Pleasant

Soft bed. Caring staff. Good location.

Nice comfortable unit. Two story no first floor unit available.

Nice comfortable unit. Two story no first floor unit available.

next to highway but quiet with the air conditioner on outside of building looks a little old but room was refurbished, comfortable bed

Good value. Pillow cases had hair on them, otherwise the room was clean. A little loud in the morning as people left for the day.

The place was very dirty. Trash and beer bottles outside. We went to the room and the first thing is the TV did not work. There was no batteries in the remote. My husband had to go get the batteries at night. We are now watching TV and there are guys outside the window sounds like they are yelling. We slept and woke up to bred up blood on the sheets. We checked my grand daughter -nothing. Checked my daughter-nothing. So then we realized that we slept on dirty bloody sheets. I go to complained to the managers and not even a sorry. Not exceptabe.

Room was clean, the AC worked, had decent bathroom and shower. Parking lot was well lit and the lady at the front desk was nice. Thanks!

Front desk nice service

Rooms was clean and bed was good. Outside was not good at all. I would like a customer leery to stay there.

I’ve never paid so much to stay in such a sketchy motel. Room was fine. Dead bugs but at least they were dead. Shower was terrible. Area was questionable but I didn’t have any issues. Will not return. When my friends picked me up they offered to just have me stay with them instead.

Great stay, second time here.

The desk attendant was very nice and helpful.

Very disappointing. Roaches in fridge and roach traps around the fridge. Bathroom and cigarette burns all on the wall. Have pictures.

The exterior could use updated paint, but the room was absolutely excellent, both in how it was laid out, the cleanliness, and care taken by staff. Everything was very positive during our stay.

Roaches. Small roaches everywhere.

The sheets and blankets were stained and everything just looked gross.

I knew this was an older hotel because one of my Uncles was the master carpenter who helped build it. The rooms are clean as long as you don't move furniture or look too closely at the walls. When I turned on the lights our little friends the roaches where all around the bathroom and vanity area. The white blankets had past stains, but they were clean. The beds were comfortable and the hotel staff was attentive and as some guests were playing loud music after 10pm the staff seemed to handle that well. Tiny roaches are not a deal breaker for me. They live in drains and the overflow of sinks and baths and are difficult to eradicate in older buildings.

Adequate

Just fine for a low price hotel. The room was clean, the bed was comfortable, and it was quiet. I’ve stayed here before and I’ll stay here again.

When we drove into the parking lot at around 1030 pm there where people sitting on the steps of the motel, to be honest I think they were probably homeless people not even staying there. When I parked to go into the office, I told my wife to lock the door to the vehicle, I did not see this happen, but some strange guy came running out of a room and almost landed on the Expedia (Fox) rental vehicle scaring my wife. The fellow inside the office was very nice and I asked him if the area was safe which he assured me it was but did say there is occasionally homeless people in the area. I got the key, and we went into the room, the room was dark, the comforters on the beds where stained in a couple areas each, and I lifted the sheets off the top mattress and the mattress was yellow and fluid stained. I proceeded to the bathroom where in one if the corners were small granules which I honestly believe were from cockroaches. I told my wife to get back in the car and I returned the key to the front desk guy explaining that we would not be staying. This is a fairly run-down hotel, and I was shocked that this hotel was represented by Expedia and for this reason I have deleted my Expedia app. This is rated a 3.5/5 on Expedia when it is at most a 2 star and that's being more than fair.

Heart of Texas was ok. It was the only "affordable" option in Austin for a quick overnight, so I wasn't expecting much. Room was clean but white bed covers had some stains stains. Towels were small and worn. Bed was pretty comfortable. Room was quiet despite property being located right on the highway. Property was pretty rundown. The guy that checked me in was not particularly friendly. If you just need a cheap place to sleep, it's okay

Nice and clean,was able to park very close

it was fine for two guys to stay overnight but i wouldn't stay there with my family had a couple strange encounters with others staying there

The outside was a little scary, but ending up being safe.

The rooms were nice but sparse. Two towels, one tiny bar of soap...for two days. Tv worked. The microwave must have been the first model ever made. There was a small refrigerator. The place in minutes from walmart and target which was good. The location was good for our purposes of hiking the greenbelt.

Older hotel, showing its age, but, one of the cleanest hotels I have ever stayed in. The room was super clean, with plenty of condiments for morning coffee.

Very mean lady at the front when asking about bed bugs. She got mad and dint address the issue and closed the window on me.

Disty hotel

Great service from the staff. The room was clean but it was noisy from other guests. Traffic was that bad in that area.

Decent place for the price. A little run down looking, but new roof. Long stairs to 2nd floor, no elevator. Cheap towels. But room furniture was nice, w/ 3 chairs plus a little table, in our 2 dbl bed room. A/c was good.

the duvet was very dirty, I never found anyone at reception to ask to change it, the bed was hard, the smell on the stairs was unpleasant. It only took one night to rest and it was impossible

Cleanliness and price

Staff was friendly and helpful. Room nicely updated. A/C and hot water worked well. Wish the beds were queen instead of double.

Front desk was rude, stupid, cost us valuable time, tried to double bill us. Property trashy covered in beer bottles.

I liked the comfort beds in the room.

Staff very friendly and helpful, checking was very fast.

It was a very old hotel, but it was clean enough. We only needed a place to sleep and get dressed, so it was fine. If I was on vacation and planning to spend much time at the hotel, I wouldn’t stay here.

Picture lie, floors dirty, shows that the bed sheets had stains but may not been wash, no towels,

I checked in around 10pm and quickly noticed how filthy the room was. Worst of all it was full of bugs. I left the next morning and notified management that I would not return due to the bugs. They say they could not refund my money so I called Expedia and they helped resolve the issue.

The staff were very nice to me and my wife. We did have to put our dog in overnight boarding elsewhere, but I understand the hotel's policy on no pets. Otherwise, very nice accommodations at a very reasonable price.

It's reasonably priced, relatively close to downtown and has all the necessities. But it is next to highway and noisy. They provide grills outside but nobody bothered to clean after they were used over the weekend and trash was all over the front of the hotel.

The fridge and some furnishings have seen better times but the price could not be beat. I felt safe. The desk clerks were friendly. I would stay here again.

AC did not work. Woke up with back pain from the bed

The Heart of Texas Motel is a older but clean motel.

Glad to stay there, Austin messy that weekend formula 1.Staff very helpful. Great trip.