Super 8 by Wyndham Austin University/Downtown Area

It was ghetto, trashy and expensive and the hotel look like it was a drug spot would never go back there again Nothing I woke up the next morning and checked out and got my rest of my refund back and they did not want to give me that

That I was able to check out early. Was absolutely filthy. Things hanging from the roof, hair in the beds, stains in shower, stains on sheet, mold on the ceiling. I have pictures. I had to check on early and request a refund.

N/A The room we stayed in did not have towels or blankets. The TV did not work

Literally just the location Everything, it was super dirty the room wasn’t even cleaned, there was makeup on the counter, a bra wire left on counter, an acrylic nail between the bed sheets, mold in the restroom/ walls and shower curtain. There was a lot of traffic also.

Affordable

Good location, right next to highway. Cheapest place you’ll find. The beds were damp the next night, cigarette burns in the blanket and it smelled.

Room was just dirty woke up with a bite on back and arm scared to ever go to another super 8 again

The staff were all really nice, location was good. Super 8's are of course a budget hotel so was as to be expected. There was a loud guest at 4am that was either intoxicated or had mental issues, the police were called and the issue was resolved quickly. The bed was very comfortable and sheets clean. The AC worked well which is not always the case at budget hotels like this. Breakfast was okay with coffee/juice, waffles, and bread, nothing special and could be a bit nicer with some minimal effort. There was no water provided in the room, the room was a bit dated and old and could use some cleaning up, general refurbishment. No fresh towels or daily cleaning was provided.

Hotel was very sketchy. A lot of people hanging around. Did not feel safe for my vehicle for sure. Stayed at a different hotel and left

We checked in and found bugs and blood in our bed and want a full refund because we were unable to sleep in the room We checked in and found bugs and blood in our bed and want a full refund because we were unable to sleep in the room

I was scared, the sheets had cigarette burns, pubic hairs on toilet, randoms pacing around the property. no elevator had to use stairs.

Nothing this hotel is full of homeless bums and drug addicts and prostitutes.everything Everything

The wifi

The price given every other property was significantly more expensive due to the formula 1 being in town Bedsheets stained with blood, cockroach on the floor of the room, mysterious liquid on the floor of the room when I opened the door for the first time

We had 2 rooms booked. The rooms were in a poor state of repair and not clean. We Got up on the first morning and as we walked around the room you could feel the floor was not clean. Tried to have a shower but if the shower head was raised above 3 feet, the water stopped flowing. Similar in the other room. The dirt coming off the bottom of my feet was unbelievable stained the water, this all coming from the dirt on the floor as my feet were clean going to bed. Had to finish the shower off kneeling down. Went to reception to complain, he seemed to know about the poor water pressure. We were moved to another room, a lot cleaner and and water pressure good. We couldn't really recommend staying here, if you do, ensure your room is clean and water pressure OK.

The lobby was pleasant enough. The first room had a broken table lamp and the undermount sink had unglued from the counter and had fallen into the cabinet. There was caulk flecks scattered through the bathroom and sink area. The smell of the room was so significantly bad that our eyes started to burn. The second room the staff sent us to had a swarm of gnats in the bathroom sink and the foul odor in the room was worse than in the first room.

The lobby was pleasant enough. The first room had a broken table lamp and the undermount sink had unglued from the counter and had fallen into the cabinet. There was caulk flecks scattered through the bathroom and sink area. The smell of the room was so significantly bad that our eyes started to burn. The second room the staff sent us to had a swarm of gnats in the bathroom sink and the foul odor in the room was worse than in the first room.

Smalls bad not clean Ac didn’t work

Staff great, Door was open almost an inch on the bottom allowing for lots of outside air and road noise. Also, the elevator did not work making it difficult for some older people. Also, blankets were not provided.

Im sorry. What the pictures showed about this hotel was not true. The outside pool was dirty looking, around the whole property was very run down. The steps had broken pieces, trash was thrown all over. Our room, as soon as you walked in smelled like cigarettes. The bed cover was stained drapes had a hole and stains on it ,bathroom had mold in the shower , bathroom counter and toilet seat was very old had old cigarettes burns on it. Bed room lock didn't feel secured. Going outside at night was creepy, alot of homeless people hanging around. I only stayed for 2 nights for a concert. Everything was booked out and expensive. Even the price we paid was not worth it. So disappointed.

It was a good experience and breakfast included

Everything

I just had the room so I could sober up after a concert before driving an hour and a half home. For those reasons it was exactly what I needed

Strong odor of mold. AC had a horrible smell. Bathroom was humid with obvious mold on the ceiling… shower wouldn’t completely turn off so you could hear the dripping… TV and remote were not synce…left at 4 AM. I just couldn’t breathe in there anymore.

Clean. Good location.

Would not recommend staying here. The facilities are in poorly maintained shape. My room had mold growing on the walls and ceilings of the bathroom. The staff refused to let me change rooms. My toilet clogged upon first use. The staff also don’t clean rooms - in my four nights here, housekeeping did not come by at all. And in another sign of lazy service, when I checked in, I found all of the clean towels piled on the bed rather than placed in the bathroom as most hotels do.

Clean room

Nothing The hair dryer was broken, TV with no remote, chair broken, bed very dirty, bed covers with burned holes, bathroom dirty too many homeless people in the parking lot

Nothing The hair dryer was broken, TV with no remote, chair broken, bed very dirty, bed covers with burned holes, bathroom dirty too many homeless people in the parking lot

Location was perfect for my needs, close to major interstate. It didn’t give off safe vibes, it could definitely have been cleaner, no ice at the breakfast bar which was very odd. Seems the exterminator just left and the room I was given first had not been checked before renting it out. The room still smelled of chemicals and had dead things all over the place. I took pictures for the front desk to see. Front desk did get me a different room. I had cleaning concerns with the seasons room, but at that point I just went to sleep and left really early.

I needed to wipe the table between the beds because it a was sticky. The hotel advertises a hot tub, but they do not have one. They have a spa - when I asked what "spa" meant, I did not get a reply.

I needed to wipe the table between the beds because it a was sticky. The hotel advertises a hot tub, but they do not have one. They have a spa - when I asked what "spa" meant, I did not get a reply.

Good place

The comforter and sheets had giant burn holes in them, from I can only assume cigarettes (non smoking room mind you) there was liquids oozing from the ceiling and hairs and liquids on the toilet and the tub. Looks like they don’t actually clean, they just make the dirty beds and call it a day. Genuinely was shocked at the stark difference of the photos they show on the listing versus real life. A stay here should be free. Actually they should pay the customers to stay cause wow. The courtyard hotel next door was a dream!

For a one night last minute stay for work it was ok. This place is an older place but was clean. Price was appropriate for the area.

Upon checking in, the room was filthy. There was a wooden desk chair with visibly dry liquid on the seat. the desk and dresser also had these same soiled areas. the outlets were loose when plugging in chargers. the mirror was also visibly stained/damaged. the luggage rack was rusty, the ironing board had no padding or cover. The walls had visible mold, especially in the bathroom. the shower/tub had built up soap scum. I did not check the water pressure, because I was hesitant to step into the shower due to the filth. the microwave plate did not spin. The ice bucket was just that, no disposable liner. the ice machine stopped working and the only other machine was on the third floor and the elevator was not working. There was an odor in the room, not quite sure what it was- it was not a cleaning product scent. the bed was not comfortable and had a sheet and thin topper on it. I was very disappointed at every step of my three day stay.

The check in process was very slow and they charge a $60 deposit on the room. The breakfast on the fair side but could have used more items other than waffles and cereal. Our room had many many issues including cockroaches.

Blinds in the room were metal blinds, old bent, no curtains. The bright light in the hallway shined in the room all night. Had to drape the comforter over the window to keep light out. Very noisy between all the guests coming to try and use the broken ice machine. Half the channels on the TV did not work. The bathtub was clogged water drained very slow. However the room was clean

The room was full of roaches, it had a bad odor, and there were stains that looked like blood stains on the sheets and curtains. The ice machine didn't work.

The bed was dirty, top sheet had cigarette burns and bottom sheet had yellow stains. Building feels like it’s going to fall apart. There’s mold in the restrooms and you can smell it badly. I was only able to take a quick shower before the smell took over. Never again

Very check Carrie is the BEST!!! Give this woman RAISE !!!!!!

Room was incredibly dirty. Shower was very moldy. Will never stay at a Super 8 again.

The room was very humid, the shower that water go all over the floor, I was awakened at 7:00 in the morning by gunshots and cops that lasted for the next hour coming by with their sirens on, not someplace I will stay again in fact I'm getting tired of Wyndham.!

It's comfortable place with helpful staff.

Clean

The sheets were dirty, the bathroom was dirty, and there was a lot of hair and dust.

Turn around and leave immediately. The health department needs to inspect. Absolutely fowl. We left feeling like we needed tetanus shots. And they tack on a deps

Very Ghetto and dangerous- don’t stay here- felt very unsafe- no shower curtain- no coffee maker- bad smoke odor in room- funky smell and deteriorating bathroom - gross

My room did not have a smoke detector fire code violation and the shower was molded. The room door gets stuck therefore difficult to get out another fire hazard.

They did not clean the room through out my stay there and they did not credit back my deposit

The room was too old, the top blanket was too old and have holes on it. The restroom floor was kind of dirty and the shower was too old and has mold on the floors edges . The room has a strong odor smell like cigarettes.

Agradable pero viejo

Good

shower hot water only. Dirty bathroom. Toilet did not flush. Microw o parts miss. Toilet door no open from outside

Broken doors and walls, worn out pillows.

some of the things in the bathroom were broken.

Of all my travels, this hotel is in the top 5 of the worst hotels I have ever stayed in. The first non smoking room they put us in reeked of cigarette smoke as well as other unknown odors. They did move us to another room. This one didn't have the cigarette smoke odor, but did have foul odor. The floors were not clean, there was black mold in the shower, roaches around the sink, and very noisy all throughout the night. I usually check the area out via google maps prior to booking a room but was unable to do so this time. I won't make that mistake again. I would be giving this hotel negative stars if possible.

Rooms were smelly n did not like the property

I did not expect anything special. I did hope to not have trash bags sitting out of my room for 2 days especially since they weren't mine. 90° weather with trash bags sitting down the hallway outside and a pool so gross you couldn't see the bottom. The only reason why I chose that place was the pool. I guess I'll have to choose a cleaner rundown Motel. Funny part is they have a really old sign on the side of the building that says new pool. I would have rather swam in the creek. And don't get me started on the bathroom or dark liquidy stuff on the floor under the bed frame. It served its purpose but geez I really wish I could have gone swimming and not had to deal with it nasty trash bags. Now if you're looking for felonious activities this is exactly where you want to stay. Welcome to all of Austin.

This place was terrible I wouldn’t advise no one to stay here, I have a dozen pictures to prove it. I called and ask for manger he said manger wasn’t there so I told him what my problem was and I ask him to come up and take a look he said 30 min and I said I needed another room or my money back he said I would need to take that up with whom I booked it through but he never showed up The bathroom was dirty looked to be mold in the shower along with dirt on the shower floor toilet was dirty, walls dirty, wall socket was missing, window curtains dirty among other things. It’s always good to travels with your own towels and blanket. Everything looks good not always so. This was the worst hotel

The staff was nice. The bathroom was dingy and dirty. The towels were simply left on the bed haphazardly. There were signs of roach sroppings near the outlets.

The place was a bit rundown. Very noisy next to the highway. The bed itself was comfortable.

I booked a month in advance I thought you know the room I was going to get was you know decent room you know maybe something on their first floor I was on the third floor everything was broken there was a huge hoe on the wall when you open the door The towel rocket was broken It smelled very fall there was a piece in the restroom that was falling off as well The water pressure was horrible no hot water was like lukewarm The beds were horrible very lumpy not comfortable at all whatsoever The bedding they give you as blankets to cover yourself It's like a drape basically yeah I know it was bad what you pay for is not what you're getting.

Pleasant host at front desk

Very nice staffs and services, feels like home sweet home. Thanks , great Job.

Hotel muy viejo, ya no se le invirtió, el cuarto olía a cigarro, sábanas dañadas por quemaduras de cigarro, aire acondicionado hacía mucho ruido; lo mínimo aceptable para una sola noche. No más.

Low budget. Get what you pay for.

No hot water at hotel was told it was fixed and it was not had to take a cold shower. Horrible stay I checked out as soon as I could

No hot water. Woke up to find bed bugs. Mold in shower wall. Not worth the cheap price

The bed was broken, there was cigarette burns on the comforter, and the microwave was dirty

I still will stay there. Prices are reasonable and good

Terrible stay. No hot water.

No hot water at the time and hotel sheets were dirty with stains.

No hot water, toilet had to be flushed by taking lid off and activating plunger, and restroom was gross.

pet friendly okay but the room is terrible. floors popping up, holes on the wall

All was well. Im excited to return again. Soon I hope.

It's a run down motel. The room smelled of mildew and smoke. The TV remote did not work

Late Friday night, I checked in. The lady there was very nice! She asked me what housekeeping did I need? I told her I didn’t need the bed changed but everything else was fine! Maybe more towels! (No towels, no trash taken out) It went downhill from there! The first night, a man loudly, knocked at my door, several times @3AM and a couple doors on either side!I was freaking out! Called front desk, nothing was done! The only ice machine working was at the main office! When I asked for ice, the bag that goes in the ice bucket wasn’t even 1/4 filled. He said the ice was clumped together, and that was all he could get!(ever heard of a hammer dude?) He said come back later for more? Then, I told him about the man knocking on my door @3AM! He said, Oh, he probably got the wrong room, as he chuckled!! I was scared to death!! I asked for extra towels because I had spilled coffee, that I brought, and used up all the towels! He told me to go back up to my 3rd floor room and bring him the dirty ones to exchange!(Sorry, not my job!) Funny thing, they were selling their towels because SO MANY people were asking for the plain white, cheap hotel towels! LOL! The only coffee maker was at the main office area, where continental breakfast was offered! What a joke! Fruit, toast, donuts, cereal and you weren’t allowed to leave w it (isn’t it “on the GO” breakfast?) Lesson learned! You get what you paid for? Never going back!

Good staff good value

I spoke with the front desk advising I would be checking out, he agreed that he understand and I could do so. After I’ve left the premises which he was also aware because I called and told him, he allowed someone under my reservation to come and extend the stay within the hotel. He also accused and charged me for smoking in the hotel because he found smoking content in the TRASH where it belong and wouldn’t acknowledge that I’m seen ON CAMERA multiple times coming in and out of my room to smoke in my vehicle. POOR CUSTOMER SERVICE!! When I tried to clarify my issue he just sat the phone down and continue to speak to another staff member in another language. Spoke over me.

When we entered the room the fire detector was hanging from the ceiling and beeping. When we complained we were given another room. This room did not have a remote control for the TV. We had to ask the front desk for one. The room was shabby. There were holes in the bed cover and the black out shades. The next morning I couldn't get the shower to work. The front desk came to unstick the shower control.

The staff was fine. The area was rough. Breakfast was toast and waffles. They took my $60 deposit and never returned it. Calling them in the morning.

Room is non smoking yet reeks of stale smoke. Room is supposed to have coffee maker but does not. Constant trouble opening room door with key card.,.it has failed to work multiple times in two days requiring trips to reception.

Clean

Checkin was easy and accommodating

The room was very clean and I enjoyed my stay. The lady at the front desk was super super super nice. I’m gonna put this place high on my great list!

Mind there business

Not great but kind of know what you're getting yourself into and it met those expectations

We have stayed at other Super8s before without problems, but here we checked out immediately despite our non-refundable two night prepaid cost. The exterior and parking lot was rundown and the room smelled musty, had cigarette burns through the comforter, dings and marks on the wall, and a footprint stained on the fitted sheet. At that point we were not interested in trying to find another room on property and paid for a nearby hotel that felt much safer and cleaner.

The front desk took good care of everything

Sketchy area.

Great

AVOID THIS PLACE AT ALL COSTS, the price per night looks nice, but there’s nothing but homeless people there around the motel and staying inside the rooms. They had a crack head in a room right next to us slamming doors and making a lot of noise. Scaring my wife and kids all night. They kept insisting for us to move instead of kicking that person out for making a noise disturbance. The manager says that he won’t refund my money unless the “higher” management approves the refund due to it being booked on Expedia. I’ll be contacting my bank to dispute the charge for this ridiculous service. Not worth it and would rather sleep outside or in my car than stay at this place again.

I love it

Very nice

The crime in the area was very bad. There was a signficant population of homeless who one 2 different night durring the stay attempted to break in to our vehicles. There was no breakfast any of the days due to the homelss population coming in as soon as it was put out and loading up. When we asked the staff if they could replinish they said they were told they couldn't do anything about the homeless taking the food and they weren't able to put more out.

Super thin blanket, froze all night even after adjuating the ac. Water shut off for hours. Noisy by the highway.

Very old and outdated. Had to change rooms three times. First time the shower didn’t work. The faucet flung off and was spraying water. The next room the TV didn’t work. Feel bad for writing a bad review because the front desk lady was nice and was trying to be as helpful as possible but it was her resources that lacked heavily.

I love it

Everything was fantastic

Bathroom had no water

Love it

.

Nice

Room was dirty, we saw a roach when moving bed around. Sink in the restroom was dirty, room smelled stale and cigarettes. The restroom was not clean at all. We did not end up staying and checked out

Love it

Chair upholstery needs repair. Musty smell. Mold/mildew in bathroom. Toilet not cleaned. Shower finish was deteorating. I did not enjoy my stay and I was happy to leave asap.

It’s great for the price 100% but maybe tell the Cleaning staff to clean under the furniture from time to time because I’ve dropped things and went to pick it up and saw dust and other people‘s trash. Which I ignore. But it is a turn off. I will continue to stay at this location when need be. Thank you!

There was an ironinh board holder but no board or iron. There was no coffee pot. There was not a towel paper holder in bathroom and bathtub needed to be scrapped. No plug even if you wanted to tske a bath. The hot tub in pool ares was broken but pool seemed nice. Grounds were pretty and lobby and breakfast area very nice. Breakfast was typical but good. Chrckim and checkout handled welll Although price was reasonable and cloae to UT campus we would not stsy here again.

However... great location, the bed lulled me to sleep...and the price was amazing. Oh....and the staff is very nice. I'd stay there again.

They need to take care of the showers

Too many smokers and security guard vaping in lobby

At check-in the receptionist was trying to get me to pay their rate for the room instead of the rate i was given on Expedia, she continued to let me know that it didnt reflect on her side and she had no way of knowing any other information other than what she could see. The room was WAAY LESS than advertised , burns in the bedding, pillows were EXTREMELY lumpy, room smelled mildewy and damp. We had literally three towels, a face a hand and a bath. Tub looked DIRTY AND MOLDY, not properly cleaned. Walls in bathroom looked moldy. Light in bathroom flickered off and on ALL NIGHT LONG. Hairdryer had no plugin attached. No iron or ironing board in room, had to go to front desk to ask for one and after looking in different rooms finally came back with bare metal ironing board, no padding and no cover. Will not be staying at this facility again. Management needs to work on cleanliness and equipment of the rooms. NOT WORTH the money in any regard. Very disappointed.

Mold in the bathroom

Poor front desk service, poor breakfast, many items in the room not working, bad odors in the room, house keeping will not clean the room if you stay more than 1 night, covid is over. Poor rating.

Bathrooms are nasty I switched rooms because the toilet and bath tub and just settled for the bathroom in the second room and how dirty it looked due to just that or the modeling of the building .. shouldn’t charge a deposit rather we get it back or not .. and the hot water took forever to get hot!!!! Didn’t even go swimming or try breakfast based off how the property looked !!

Super fast check-in.

ok

Most getto place I ever stayed. Complete with loud rowdy neighbors and visit by the cops

😀