Super 8 by Wyndham Austin South / I-35
About Super 8 by Wyndham Austin South / I-35
Take in everything Austin has to offer at Super 8 by Wyndham Austin South / I-35. Our non-smoking hotel is eight miles from Austin-Bergstrom International Airport AUS and five miles from downtown Austin - home to event venues like the Moody Center buzzing nightlife and the historic Texas Capitol. The University of Texas at Austin St. Edwards University Barton Springs Pool and Lady Bird Lake are also nearby. If work brings you here you will be near the Austin Convention Center and can take advantage of our business center and free WiFi.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing dissatisfaction across various aspects. The majority of the reviews highlighted issues with cleanliness, maintenance, and safety.
- Comfortable beds
- Convenient location
- Poor cleanliness and maintenance
- Safety concerns due to suspicious activities in and around the property
- 2/5
This place is a DUMP. We only stayed here because it was cheap. Do not take your family here.
- 3/5
Economic, dont expect much. Suitable for sleep during high season while others cost 3x more
- 1/5
This place is Skid Row. Homeless in the parking lot. Terrible
- 2/5
The person I checked in with was very helpful and told me to come back if I wasn’t happy with anything in my room; I was just dropping stuff off but when I returned I realized my fridge was broken (and I had food to store). The front desk person thought I was coming to report something missing (which was concerning), and we agreed on them storing my leftovers. When I came to pick them up they were mysteriously frozen (not my intent) and then found that my room also lacked the microwave that was supposed to be in it. I’m not someone who is easily disappointed with amenities or accommodations but this just felt like at every turn things were not working or functional. It’s a cheap motel, yes, but not cheap enough that I’d expect this. “Breakfast” was asking the front desk and them giving you a packet of those “never spoil” gas station sweet mini muffins; the coffee creamer was leaking out of a mysterious burnt hole in the dispenser, it was a lot. There was a bed, that’s a great place to start. I felt like I could handle myself but when I think about my mom or someone similar accidentally booking here, she would have felt unsafe. You could hear what sounded like people coming to nearby doors for drug deals, lots of folks that appear to be living here more long term etc. just something important for some people to have heads up on if that makes them feel unsafe. Very loud AC.
- 1/5
Broken light switch No breakfast food at all Filtered water dispenser broken Broken down car in the lot Homeless people meandering in and out Several power outlets not working
- 2/5
Close to the freeway. Room is spacious but dated. Need better maintenance. No breakfast (only coffee) and no Wi-Fi as advertised. No clothes hangers and no trash cans in the room. Not sure what that’s about!
- 1/5
No bulb light in one of the bedside lamps, towels were super dirty, no soap in the bathroom, dirty floor in the room with hairs from other people. Very bad maintenance and the smoke detector was disconnected and put in a drawer. Breakfast was just coffee or juice. They gave us a couple of muffins when we asked the front desk for breakfast food. I asked to change the room and I was told they were full. They didn’t do any cleaning, made the bed or refreshed towels in the 4 days we stayed.
- 1/5
Filthy room, massive flies in the bathroom sink and toilet area. Bathtub/shower unsuitable to shower in due to the filth. The floor was not cleaned and I took my own wipes to clean the floor throughout the entire room. The bathroom door (front and back), the picture frames, curtain and wall had something splashed and dried up that was brownish. The chair was missing an armrest and unsuitable to sit in. Felt unsafe in this room.
- 0.5/5
Having a roof over my head. Absolutely disgusting. The front door had been beaten in with a baseball bat and I think there was dried blood splattered on the wall.
- 1/5
Grimy, dirty parking lot, broken noisy A/C, sketchy people
- 1/5
Location. Very scary place. Bare minimum accommodation. Bed had stains and just a sheet. There was a fast food meal left in the window. Light cords don't reach the outlet so unavailable. Not even a bar of soap!
- 1/5
The room was even worse: the smoke detector was missing, with wires exposed, and there were red splatters on the walls and floor. From check-in through checkout the next day, this was the worst experience I’ve had at a Wyndham property. I won’t stay at another Wyndham hotel.
- 2/5
No blankets, no soap, roaches, fridge didn't work
- 4/5
No real breakfast - prepackaged muffins and coffeee
- 3/5
Convenience Dirty exterior grounds; shower wasn’t clean; bath door had something brown splashed on the top of it; the bath towels had dark stains that looked like grease, tub needs to be recaulked and cleaned.
- 0.5/5
Everything especially bad service
- 0.5/5
Dirty and gross
- 2/5
The price is fair and location is great. The amenities are limited. Parking is not easy. There are lots of sounds that make it difficult to sleep
- 1/5
Terrible me trataron como una cucaracha el lugar estaba completamente sucio el señor de recepción me trató fatal la cama estaba sucia con sangre y manchas pedí que me cambiaran las sábanas y me dice que le baje las sábanas de la cama a recepción y solo me dio una colcha para el colchón pretendía que durmiera sin taparme y sin funda en las almuadas me tube que marchar del lugar a otro lugar no me dieron solución ni rembolso ,me encontré una chica llorando ,me pidió que si le podía acompañar a su cuarto porque le daba miedo porque el lugar estaba tenebroso y gente vendiendo drogas
- 3/5
Got a picture of a bug but forgot to take pics of the bathroom for proof
- 1/5
Run down and dirty. It is better suited for people that can only afford $20 to $50 per night. Towel had permanent stains.
- 0.5/5
I didn't stay there it was nasty and dirty and they wouldn't give any of my money back Nothing that man was meant and rude
- 1/5
We booked on hotels.com and we arrived at approximately 7 pm. The front desk area was unkept and dirty when we checked in. We were given our key to the room and the room was very dirty, smelled bad and had dirty linens on the bed. We took pictures of the soiled floor, the dirty linens that actually had a black footprint on them and the dead cockroaches in the corner. I went down to the check in desk and asked for a refund and the desk staff stated they did not know how to do that and we’d have to return tomorrow morning. The staff in the morning refused a refund and said we’d have to call hotels.com which I did and the hotels.com person called the hotel and again they stated they did not know how to do the refund and he offered a 25$ credit on my account which I promptly refused. The second time I called back the hotels.com person was able to get me a full refund. Finally a competent person after a truly horrible experience.
- 0.5/5
We checked in, after two hours has to leave because of safety concerns and how dirty the room was. No matter what the money is, don’t pay it Totally unsafe,
- 0.5/5
They charge too much strangers were beating on my door 2 people got shot in the room next to me
- 0.5/5
Absolutely nothing! Absolutely everything!
- 1/5
Roaches
- 3/5
The smell of the property and the poor conditions of the equipment, such as microwaves and fridges
- 0.5/5
Nothing It was UNSAFE, all shady people sits infront of the room, it was under renovation! The wifi was not secured, the room / toilet didnt even have the trash can, neither the bathroom had working vent or a working phone to call them in case of emergency. People keeps shouting and banging each others door, the place looks like a pefect hiding place foe drug dealers !! asking the receptionist for help with wifi and vent and told him about our safety concerns he said he can not do anything about it ! This place is below than lowest, they should close their business or booking.com should remove them from their website ! It was totally upsetting !
- 0.5/5
It wasn’t like the pictures and I had an emergency and turned my key in the first night after a couple of hours. Everytime I called for an update on my refund ( I knew I had to pay the first night but needed a refund for the two nights I wasn’t going to stay) they always kept telling me the same thing. To this day they never accepted the cancellation. They just make things stressful
- 2/5
No comment just will never book there again
- 1/5
I just can tell about the toilet ; was running water during 5 mins that I stayed on room; I didn't stay here for all obvious reasons ... I tried to talk to the office but he was busy dealing with a drunk/crazy customer..,,Room was old and dirty of long hair on sink and bath tube ; also the walls are dirty ; the next rooms are crazy people screaming and window and door open ; so anyone can see while they are laid on bed or watching Tv. Personal opinion ; so low quality and parking lot sharing w another food place.
- 0.5/5
Honestly, there wasn't anything good about this experience. By far, the worst experience I have had while traveling. When we arrived there wasn't even a trash can in the room. The AC was barely working and we did not have enough towels. The phone in the room didn't work so we couldn't call the reception area to let them know. During the night the AC completely died. Eventually, it became unbearable as it was hotter inside than outside. I went to the reception area to let them know the AC was broken. She told us we could move to their last available "clean" room. There was only 1 bed, when I had reserved a room with 2 beds as there were 4 us. When I went to tell her this was unacceptable the worker was useless. I told her I wanted to make a formal complaint to the manager as they did not keep up their end of the bargain. I didn't even return the following night and got another hotel. I still have not heard from the manager or anyone about this situation and would like a refund as they presented a room with AC and accommodations that were not delivered.
- 1/5
Pictures are way better than what the place is plus name doesn’t help. Property seems in not good condition and not safe I actually did not used stayed.
- 1/5
The staff at the front desk were helpful and friendly. But the room was not as good. My one towel I received was stained, I found a cockroach on the floor the first night and stomped it, then the next night I saw one in my bed. I was awoken at 3:00am by people shouting right outside my door. Would never never book here again.
- 1/5
Smel bad like mold and they not give me more new towels and not clean up and too dark and two fly n not change bed sheets n I was clean bleach all tables I ll never go back there look terrible!!!
- 3/5
They need to update that there is no pool!!!!
- 2/5
I found a dead cockroach next to my bed! The bathroom area could be cleaned better.
- 5/5
Great hotel! Front desk was very helpful with check in!! Great place
- 2/5
Great location. The bed was good. This was a property under renovation. I trusted the name Wyndham but it was not up to Wyndam's name although with a bit more work it might qualify. The bathroom door was severely damaged. one of the bath tub fixtures was was usable but was technically broken. There was no carpet which was plus. The office style chair was in bad need of replacement. It had a small fridge which worked fine and was clean. They advertise breakfast but all they offered for breakfast was coffee and a two-pack of small low quality sweet-muffins. I wasn't expecting much but some people would probably not be happy. The entire city of Austin has a 19% hotel tax which is outrageous.
- 0.5/5
Need to get rid of Crack heads outside a not welld prostitutes
- 5/5
Awesome
- 5/5
good place at a decent rate
- 1/5
I had to leave the property because someone tried to break into my room
- 1.5/5
N/a When I went into room The bathroom Toilet was plugged. Water brown. Sink was plugged No housekeeping to fix. So with plunger in hang I fixed both and sanitized Will not be staying here…No more. Bed uncomfortable also
- 1/5
cheap run down the property instead oand out. breaker was muffins non cafiene coffe. also kinda sketchy how these people would walk around and some smoked drugs outside of the stairs and others would walk the dog that wants to attack no trIng.
- 0.5/5
Not well Very rude
- 1/5
Really bad all
- 4/5
clean room
- 4.5/5
People love to go in and out of their rooms and slam their doors. My neighbors did that all night but that can't be controlled.
- 3/5
We had exposed electrical from a missing lamp. The outlet was next to it and the hot wire touched frame and sparked. Had them switch our room. Based on the stains on the walls and doors, I believe these are mainly used for long-term living.
- 1/5
This property is full of homeless people and drug addicts and a hole in the wall.
- 4/5
Nothing The area
- 1/5
I could not get into 1st room as door latch was engaged. Front desk person had to force the door open than asked if it was okay for me to stay in. I said no as door latch was not working and since it was forced open I did not feel safe. 2nd room had broken toilet set, no hot water in tub or sink, bathtub would not drain and unusable, no trashcan, and breakfast was no longer being offered. I booked this room and paid extra (room cost 69.30) for the stay to have breakfast. Breakfast is still advertised on site and I think I should get a refund (other place room cost 45.00) of 24.30 as this was not avaialbe. Also, Hotels.com should make Super8 Update website telling people breakfast no longer available, so people dont book expecting breakfast.
- 1/5
The room was in horrible condition and extremely run down. Did not feel like a comfortable space at all.
- 1/5
This property is very very run down. There is no security or any such thing. We checked in, and the female desk clerk put us in a room that is behind the property and faces a lot. People were hanging outside their rooms and in the parking lot drinking. It was the sketchiest hotel property I have ever seen. I think some people live there. Not a safe place for a mother and daughter to stay at all.
- 2/5
Don’t ever stay here if you can. This place is terrible. Only good thing is that the staff is actually very nice.
- 2/5
Upon arrival, there was no one at the front desk and did not arrive for about 10 minutes. There was a large dead roach in the bathroom and there were no body towels. Our keys did not work so we had to return to get them updated. Our rooms were not serviced after our first night. When checking in, the front desk clerk indicate there would be continental breakfast from 6-9 am. I went the following morning at 6:40. There was only coffee.
- 1/5
Hair on the pillow from the guy before, sticky nightstands and dirty floor, more hair on the shower from the girl before. Non-smoking room? All of the rooms smell like wet cigarette. Left the hotel as soon as I went into the room, they still decided not to provide me with a refund. Book at your own risk.
- 2/5
The refrigerator sis not work the showe r h
- 2/5
Are no
- 1/5
Definitely not a tourist hotel/motel. Many people who are Austin natives use that motel to live. Did not feel safe in the area
- 1/5
This place is just really dirty. The staff was nice. There was mold and cob webs in every corner the papers on the wall were stained yellow. The TV was broken. It was also really expensive. There were nice Wyndham art and a lighted mirror, but the bathtub still had someone's hair in the drain.
- 1/5
Bed had a box spring made of tin and Loud and raddled ever move you made Night stand broken And 4 towels in entire room walls were duty It’s nothing like the pics Show I will. It ever stay here again
- 1/5
This is the most disgusting and horrible hotel we’ve ever stayed at. There were so many things wrong with it. They advertise that they had breakfast, but that was a lie. They only gave us one towel even though they knew that the room was for two people. The phone didn’t work so we couldn’t even call the front desk and had to either go down in person or call from our cell phone. The property was in disrepair and disgusting. There was black mold in the bathroom, broken furniture, stains and graffiti in the room. The staff was incredibly rude and horrible. I don’t care if they gave this away for free., I would never stay here again and I would discourage anyone from ever staying in this hotel.
- 4/5
Good & pleasant stay.
- 2/5
Old run-down property
- 1/5
Disgusting property! Crackheads and prostitution was abundant. The pool is now filled with dirt and apparently a dog park?
- 1/5
Towels were dirt, mold in reatroom, room smelled bad. Noise all night fro homless people roaming ourltside and too close highway. Don't stay if you have kids.
- 1/5
En la cama había caca de ratón cucarachas, volando las toallas con MØ, el cuarto según no se fuma y olía marihuana. El aire no funcionaba sin luz pésimo servicio
- 1/5
My Room Didn't Have Enough Lite In It 🤔🤔 Toilet & Shower Area Had Lots Of Light But Not The Mirror For Grooming
- 3/5
New beds and floors and bathrooms. Perfect for adults with no children who are looking to be out most of the time. Old reviews can't be trusted. The team improved it.
- 1/5
If you need the cheapest available option, then this might work for you. Otherwise it is not a pleasant place to stay. The area is very rough there to be honest. You need to be OK with sex workers, homeless, and people doing "business" who are not staying at the hotel being outside all the time and walking by your door. If you're outside they sometimes talk to you or make comments. There was broken car window glass on the ground right where I parked. The room itself was OK, at least it was clean and the AC worked. It did NOT have a safety lock on upper part of the door. Half of it was broken off it seems. Bathroom was the best part. People working there were nice. I would never stay here again. The photo you see in this listing did not look like my room at all.
- 1/5
Room was neglected and extremely dirty. The sheets were stained and the towels were also stained. The building itself was in unbelievably bad condition and it was extremely unsafe. A lot of people hanging around and being loud. We felt so unsafe there that we didn’t stay. The door at some point had been kicked in because there was no safety chain or stop. We have pictures if you want them.
- 1/5
Upon going to take a shower, one of the towels was seriously stained and one more additional towel in the bathroom that was damp, so it’s unknown if it was previously used. Management was good and swapped out the dirty towel for a fresh one. TV is spotty and had issues We were told there would be a breakfast. There was no breakfast. They had hot coffee and a selection of either blueberry or chocolate muffin behind the bar. So if you are just needing four walls and a bed to sleep in, this is your place. Don’t expect anything above that.
- 1/5
Its a shame for Wyndham to have this hotel carry their brand name. Rooms are disgustingly filthy, there is no service culture as the front desk team is indifferent and lacks professionalism. Property is frequented by druggies and other anti social elements right outside the room door. Take your stay elsewhere. This Property is not fit for even a distress stay.
- 1/5
Bad place
- 1/5
Ceiling has water leak that was all over bed and floor. No maintenance available.
- 5/5
Clean and spacious
- 2/5
Property advertised continental breakfast. Only offered coffee and juice???????? Did provide a muffin when asked where the food was but it was not on display. Room barren - no coffee, no cups to get a drink with, missing shade on night light, door wouldn't latch properly, security lock would not lock. Substandard. Charged a $50 deposit to my credit card which was not mentioned in the listing. Nothing but crap!
- 1/5
Pictures did not reflect the actual property. Watch out for surrounding area near parking lot.
- 4/5
Parking was easy but around area. Watch out. The Owners and staff can only do so much. They really put forth a effort. Stay inside till morning.
- 3/5
It was ok . Musty smell after I cleaned it. Towels had dark spots on them .Got some more.50.00 Deposits charged after I paid the bill.
- 1/5
by far the worst place I have ever stayed at. Wyndham should cut its affiliation with this location ASAP.
- 1/5
Breakfast was nasty, the entire property was gross and disgusting. Holes in walls...not worth anyone staying there
- 5/5
Staff are people for the people! I ran into bank issues an they made me feel like there wasn't anything to worry about an I appreciate how well they handled the issue.
- 5/5
CLEAN ROOM
- 5/5
Clean and plenty of parking
- 1/5
Staff terrible
- 2/5
Freezer had old ice all over Cars parked had flat tires and thrle room next to us was boarded up.
- 3/5
I thought continental breakfast was included. Clerk hands me package of muffins. that was it. would have liked some outdoor seating as well as in "dining" area
- 1/5
I have never written a revie before and hope to not have to. Stay away from here; it is unsafe and dirty.
- 1/5
Our room was dirty, they did not clean it daily despite us asking, shower handle was broken, and only had scalding hot water, breakfast was green bananas, stale muffins, and diluted apple juice. Surrounding area is super sketchy with prostitution and drug activity.
- 5/5
Overall, if you want to save money but don't want the riff raff this is the place!
- 2/5
Sadly, it was not the pleasant stay i had hoped for. I made the reservation for 2 guest. Toiletries were only for 1. The AC system in the room made the most loud leaf blower noise when on. There was no trashcan in the room other than the one in the restroom. The door to the restroom was hard to open fully due to uneven floor from what was clearly water damage. The residue was shown on the floor and the baseboards. There was a whole in the restroom wall. When i called to the front desk to ask to get switched, Surprise, the room phone is not working (Dead) .. i was just so done with it all. Definitely NOT worth $160 per night. Never again.
- 1/5
Not family friendly! Not safe for children
- 1/5
no trash can in the room, one bath towel. trim coming off the wall. furniture old and warned , bath tub in poor condition.
- 1/5
The room was just in very bad condition in general. Bathroom door broken in, TV did not work, damaged furniture, etc. Staff was nice but the room/establishment were in really bad condition.
- 2/5
Didn't feel the safest, hard to find the entrance. No hot water in the bathroom sink.shower worker,
- 1/5
I would suggest you take your money elsewhere. The restroom light was broken and no one ever came to fix it. No working phone in the room.
- 1/5
It wasn’t very clean, smelled like smoke, no trash can in the room, and did not feel safe.
- 3/5
Location
- 1/5
I ended up having to buy cleaning supplies to disinfect the whole room.
- 3/5
.
- 1/5
Room had mold and also I booked a no smoking room and it stunk like smoke
- 4/5
Amazing staff my kids loved the room
- 1/5
Breakfast said 6:30-10am Saturday and Sunday but it was false advertising
- 1/5
Mold on shower curtain and bath ceiling, 3 lamps in room but only 1 bulb, no cups or water in room, only 1 bath towel for 2 people, you could see daylight all around the "secure" door!!! I HONESTLY CANNOT BELIEVE WYNDHAM PUT THEIR NAME ON THIS DUMP!!!!
- 1/5
I stade for month and at night time i had multiple people knocking on my door and I don't know who they r
- 1/5
I did not stay there after safety concerns.The parking lot was full of sketchy people that I assumed were on drugs. The manager was extremely nice and understood my concerns and canceled my reservation for me.
- 1/5
Property Located where lots of homeless people wondering around the parking lot and the ground floor rooms
- 5/5
Nothing ...
- 4/5
The location is very convenient. Great price. Highway road noise is high. The room needed a chair. Some room and bathroom fixtures and items were broken and needed to be replaced. One item was the toilet seat: it was not attached properly and one atthment screw was missing. The smoke detector was broken.
- 5/5
Quiet safe area
- 2/5
The area looks like a lot of poor people around. They don’t look safe. The room smells like a cigarette odor
- 4/5
Normal to me
- 3/5
Average
- 1/5
Property is absolutely horrible. Our room was graffitied and had holes in the whole the lights didn’t even work just one lamp and the walls were dirty we ended up leaving but had to pay a $30 fee to cancel the reservation there were a lot of homeless and questionable people just walking around the hotel and in the parking lot
- 1/5
Worst hotel ever. Room did not have safety hasp on door and deadbolt didn’t work, probably from having been broken into before. Room dilapidated from age. Broken TV. One small old bath towel. Obvious prostitution going on. I was afraid to go out to the car to get my cellphone charger. Still waiting to hear about credit for checking out early. I can’t believe Expedia even books this place. Had to wipe the dirt off my feet from the floor.
- 1/5
I need a refund it’s mold all over the room