SpringHill Suites by Marriott Austin South

All was good

O

It was comfortable

Excellent

Staff was helpful

Handicapped parking at the entry door.

Good location to get to the many sites. Just there for a concert, quick trip, great stay

Everything was fine and really spacious room. I wasn’t happy about the $10 parking fee. It’s the first time I’ve ever paid for parking while staying at a hotel.

Nothing

Nothing

This Springhill is a bit outdated for the price. As well, the front desk staff was less than accommodating and honestly a bit rude. Do yourself a favor and book elsewhere.

The bed was really comfortable and the room had plenty of space. The ladies at the front desk were really friendly as well. Parking lot was clean and shaded. Had no complaints.

The bed was really comfortable and the room had plenty of space. The ladies at the front desk were really friendly as well. Parking lot was clean and shaded. Had no complaints.

Room was very spacious and clean. Staff was very friendly too. Thank you!!

Room was very spacious and clean. Staff was very friendly too. Thank you!!

Elevator in garage was not working, so they gave free parking. Staff remembered i had children with me and came out to assist. Room was nice with plenty of room.

Good

Hot breakfast, clean rooms and lobby, great indoor pool, and friendly staff. The fridge was very cold. I cannot emphasize how friendly the staff were but but we still had a rough experience in the convenience category. Our room was missing so much stuff - an entire bed set for the sofa bed and the crib (both of which were requested in advance), 2 pillows were unusable due to a terrible odor, no trash bags, ran out of body soap, mattress protector was broken, and we didn’t receive any housekeeping so trash was piling up.

The staff was AWESOME and so friendly. Anything we needed, it was accommodated for...and the breakfast bar was tasty with lots of varieties but was hard to get to the waffle machine due to the number of people vs the number of waffle makers. The bathroom was not cleaned as it had dirty hand prints all over the walls as well as on the shower curtains. There was also lots of hair on the floor and around the toilet that needed to be swept up.

The staff was AWESOME and so friendly. Anything we needed, it was accommodated for...and the breakfast bar was tasty with lots of varieties but was hard to get to the waffle machine due to the number of people vs the number of waffle makers. The bathroom was not cleaned as it had dirty hand prints all over the walls as well as on the shower curtains. There was also lots of hair on the floor and around the toilet that needed to be swept up.

Staff were very friendly and hotel was clean and comfortable. Breakfast was good and the attendant in the dining area was very sweet and kind. Parking was difficult later at night. There were not many spaces even for the paid parking.

Staff were very friendly and hotel was clean and comfortable. Breakfast was good and the attendant in the dining area was very sweet and kind. Parking was difficult later at night. There were not many spaces even for the paid parking.

The breakfast options were great

Excelet Option if you looking to be fair away from downtown, Nice Instalation, service, All thumbs Up! very good fast Breakfast! No Comments!

Good breakfast an good location

The pool was ok Wasn’t too comfortable seems outdated

The pool was ok Wasn’t too comfortable seems outdated

great hotel

Nothing. Everything was great

Nothing. Everything was great

Clean, great staff, great room for the price. The toilet seat fell off. The guests were noisy. I could hear too much from other rooms.

Clean, great staff, great room for the price. The toilet seat fell off. The guests were noisy. I could hear too much from other rooms.

Nice clean good breakfast

Not great not bad. You get what you pay for.

Extremely clean Everything was great

Extremely clean Everything was great

We had a wonderful stay!

My friend I stayed for a get away weekend. The hotel was right off the highway which was as convient when traveling to Austin. There were plenty of food options in the surrounding area and the drive to Austin was less than 10 mins. The staff were very helpful and our room was clean and spacious. The only negative was the parking because of the hotel sharing parking lots with other hotels. Overall, great experience.

AA

Not the friendliest staff, breakfast complementary but kitchen staff rude. You have to pay parking.

Our shower flooded the bathroom every time we used it, the bathroom sink was very slow to drain. Their was a stain (looked like blood) on the carpet and generally the place just looked run down we have stayed their multiple times but we’re no super happy with our stay this time.

Pool was closed

Staff was very helpful.

Clean room, ample space and decent breakfast

They have nice amenities but the room felt damp. The bathroom is large but they have no counter space at all. The bed and bedding were excellent. Lots of space. Waffles were great.

Love staying here when visiting

This property located in high risk area. The windows was broken in my van. No reaction from property management. Old building. Need remodeling

Staff

It was an okay stay. The rooms are fairly clean but could use a massive update.

Good

Room was great, bed very comfortable, and breakfast was very good. All in all I would recommend that anyone needing a good hotel go and stay at the SpringHill Suites by Marriott Austin South.

Friendly staff, comfortable bed, great ac and very affordable.

Smelly, old, dirty, tiny room not a suit size, tiny beds full beds. Carpets old, dirty and smelly. Sofa bed is only wires so hard and uncomfortable. Has to flush so many times the toilet. Even the windows drape’s were dirty and stain. The whole hotel room’s hallway is so old and poor maintained. Worst Springhill i have been.

Staff was very helpful and with a great attitude, break fast was awesome

The stay Springfield is always a great place. Great location, South of ATX. Starting with Front Desk, and Housekeeper, Maintenence team. Make us keep coming back.

The carpet needs to be re done or cleaned, bring flip flops. Otherwise, good place for quick crash.

Good

The room had a smell. The AC wasn’t cool it was more like a room temperature with humidity. The pillows don’t hold their shape at all. It was ok for a 1 time stay.

The staff was really nice and helpful

2. As soon as we entered our room it smelled musky 3. Our air conditioner did not work 4. Instead of just changing our room a tech was sent over to try to fix the a/c 5. After 30 minutes of him being there he said I’m we needed to change rooms 6. Over an hour after check in we had to swap rooms Overall terrible experience I’ll never stay there agsin

Great stay!

All good

Perfectly average adequate hotel by the side of a freeway - but be aware that for some reason they charge 10.83 for parking. Not sure why, as parking would be free at any other hotel like this out on the edge of town. It is mentioned in the detail info about the hotel - but only if you look (it is not on the main page). In effect they are adding $10+ to the room rate, so just be aware of that when booking.

Clean and spacious room.

Staff was friendly.

Room was clean, staff was helpful and friendly. The only reason we rate this a 4/5 is because we traveled with 5 people and the pull out sofa bed was extremely uncomfortable.

As someone who has a toddler and is currently pregnant,This hotel was so comfortable and the indoor pool was great .I didn’t get sunburned or needed to be out in the sun . The breakfast included has a lot of variety breakfast it was really good!

grest staff

I had a pretty good stay here. Clean room was close to the elevator which was convenient. Helpful nice staff. Good breakfast! I would recommend!

The juice from the juice dispenser at breakfast were lukewarm, and we didn't appreciate that. If your hair is long, you may want bring own hair products. Somehow, the ones provided by the hotel did go well with our hairs. I'm not sure if it's mentioned on Expedia, the hotels by Mariot has policy for minimum checking in age at 21.

Everything was perfect, friendly and helpful staff.

Breakfast was great, and the space was very spacious and clean

It’s a great place to stay for the price,no complains

The room was clean, well maintained, and the staff were helpful and friendly. We had a helpful stay.

Rooms very near. Wanted a connecting room; but overall was clean and friendly staff

They cleaned our room and made up our bed, breakfast was good and plenty. Parking price was reasonable.

Hotel was hot... room just felt humid. Not what I expected for a Marriott hotel. Kind of old and run down...more like a nice 2 star hotel....def not a 3 or 4 star. Walls had been patched up...not very well, mold in shower, phones in room didn't work...they were super old. 10 for parking ... generally only hotels downtown in the city require you to pay for parking, I'm used to paying for parking when parking is limited but not when there's a full parking lot in the hotel charges just to charge. Oh and I bought a water and it was like $5 which was kind of ridiculous for a plain Aquafina water. Moral of the story it was a lower quality hotel but charged like a higher end Marriott. One thing I can say is that the staff there was amazing super friendly

Great safe stay and good breakfast

The rooms could’ve been cleaner, I deep check everyone I stay in, since I have been in the industry before I look everywhere in that room. I usually find things or places that should be cleaner. I did find a couple spots that should’ve been cleaner and I talked to the front desk staff about it in the morning when I was checking out and they we’re going to let the property manager, Maintenance, and housekeeping I did have a leak in the middle of the night that got the bathroom floor all wet coming from the ceiling. Since the bathrooms are probably stacked on top of each other on every floor. There is a leak in the bathroom above that was leaking down into my bathroom. That was also addressed at checkout. Otherwise, the breakfast was good and the rest of the hotel looked good. A few in the carpeting down the hallways had some tears. For an older Marriott property it is still a nice property to stay at. 12-15 minutes from downtown. The frontage road can be quite busy and takes a while to get out sometimes. The back entrance is easier and it takes a few minutes longer, but it is safer since they drive extremely fast on the frontage road.

Great place

Always exceptional service!

The best hotel

Breakfast was good and hot. Plenty of coffee available. Premises were clean and cares for. Staff friendly and helpful. House cleaning was lacking. Had to go to front ourselves twice for fresh towels. We stayed three days and had to go to front desk and ask about maid service.

checked in at 9pm, got to room and the TV didn't work. Called down and was placed on hold for 30 minutes. Then disconnected. Then they refused to answer the phone so I tried again an hour later. They told me someone would come up to fix it. Nobody ever came

Awesome hotel staff was amazing and hotel was very clean

Shower was not cleaned when I arrived. As well as the tv nor the room phone were working. Instead of putting me in a different room, a work order for maintenance was put in and maintenance showed up late around 10pm when I was already in bed. I originally booked my trim for a week stay and paid over $600 for the week and ended up checking out on the second day and this property declined my refund for the remaining days not used as well as tried to charge me an additional $120 early check out fee. I have never had a bad experience with Marriott hotels except this specific location and will be sure to never return there again for another stay.

The staff was courteous and professional. Had a great stay!

Micah deserves special recognition for helping with a diabetic emergency early Saturday morning. He went above and beyond!!

Rooms were smaller than i expected but overall cozy and comfy. Staff was awesome. Clean property, clean rooms, bfast was good.

Has clean room. Great staff

The bedsheets were very dirty with some red spots on them. Very disgusting.

Breakfast menu is good

They charged $10 plus tax for parking.. Parking supposed to be free at this property.

Everything was incredible. Staff was 10/10. Will be back.

Yes

Very nice

Staff

Rooms was okay, the beds were uncomfortable and springing, the pool was freezing. The people were super nice, no wait.

Great

Wonderful indoor pool!!! Breakfast was great

Very good

Nice room

Okay

Everything

Convenient to the hiway

My day was very comfortable, the room was clean. Staff was nice. Breakfast was a little mediocre. Wish there was more options.

all the above

First room had a tv that would not turn on. Moved rooms. The tv worked but the microwave did not. By that point, I gave up. Property not owned by Marriott, so that should give you an idea.

Great

Breakfast was good, they had variety to choose from and it was fresh. The heater was not that great, the fan was making a lot of noise and did not stop all night long even after setting desired temp.

The hotel is fine. The staff is great, well trained and could not be better. The only hiccup was the indoor pool. It was uncomfortably cool. When we asked if they could possibly put the heater on, they did, but it was still quite cold.

Good

Really good room nice and clean.

Great!

Great room and staff

Yes

yes room was great and staff was courteous

They wouldn't even let us check in

Yes