Renaissance Austin Arboretum Domain Hotel

Property is nice and convenient to local shopping. Nice room. Bed was firm if you like that, I prefer a bit softer for my hips. Breakfast in room was a nice option to have. Two pools, one inside and the other outside. Neither had a lot of guests so it worked out fine

When I checked out there was an additional $25 /day fee included in the bill. They did agree to remove it but it should never have added in the first place. No airport shuttle so transportation costs >$100 even with Lyft. Overall amenities were fine but for the price expected better.

Very good

Very nice, good bar. It was pricey. Apparently a big plead for conferences.

Staff pool and overall atmosphere and layout Nothing

Solid Marriott property. Unique situation where pool was closed during son’s milestone bday. Room didn’t get cleaned one day and bathroom light wasn’t working. All around a great vibe for a family summer visit as the food was good and cafe and bars were great.

We love our stay here and we are definitely gonna go back in the future.

Exceptional

Location - Within walking distance to Trader Joe's, Starbucks and Amy's Ice Cream. Close to First Watch. Outstanding front desk staff. Can't remember her name, but she wore glasses and worked the 3pm to 11:00pm shift, slender and very personable. Irony - can't remember her name but she remembered mine every time I approached her. The view of the city from the room was great. Stayed in room 836. loved the room but there was the constant of water running or some sort of plumbing issue. I do mean "constant"! For the entire two day stay. Really an issue at night. Surely someone has mentioned this before.

Location - Within walking distance to Trader Joe's, Starbucks and Amy's Ice Cream. Close to First Watch. Outstanding front desk staff. Can't remember her name, but she wore glasses and worked the 3pm to 11:00pm shift, slender and very personable. Irony - can't remember her name but she remembered mine every time I approached her. The view of the city from the room was great. Stayed in room 836. loved the room but there was the constant of water running or some sort of plumbing issue. I do mean "constant"! For the entire two day stay. Really an issue at night. Surely someone has mentioned this before.

CON: 1) There is a $25 daily fee referenced as “Destination” (separate from City and State Tax) on final bill and this really should be disclosed in Hotels.com website when booking hotel. 2) Paying for internet connection because your device 5G connection is practically dysfunctional. (The iPhone worked okay but not the iPad. ) We’ve always paid daily parking so no surprise there.

Very Friendly staff. Nice grounds, pools., glass elevator, lobby. Easy access to the highway, hiking trails and shopping mall. We enjoyed our stay We traveled with a 3 year old. and she would love to have a play ground on site..

Very Friendly staff. Nice grounds, pools., glass elevator, lobby. Easy access to the highway, hiking trails and shopping mall. We enjoyed our stay We traveled with a 3 year old. and she would love to have a play ground on site..

The hotel was easy to get around and had a variety of meals and drinks throughout the day. The location was great being able to walk to shops and other restaurants. The staff very helpful

Stayed at the Renaissance for a business trip so didn't use many of the amenities but I love our stays there because its a beautiful hotel, really nice updated spotless rooms in a great location. The most surprising part of our fantastic experiences at Renaissance over the years has been the value - you will not find a finer hotel experience for the price anywhere in Austin period.

Bad

Great everything. Hot tub. Staff. Restaurant. Walking paths. Amy’s Ice Cream close by.

Location was great and quiet.

Location was great and quiet.

Very nice property The food in the restaurant was not very good

Very nice property The food in the restaurant was not very good

Room was very clean. I am not sure aside from the size that the suite was worth the $$$. The bed was very comfortable

Hot tub nice, and the whole back patio wonderful. Saw several people with pets.

Really enjoyed the Knotty Bar.

We stayed in the luxury suite and it was very luxurious to say the least. Good size room with a comfortable sectional couch, comfortable and clean king size bed, and they provide Kevin Murphy shampoo, conditioner, body wash and lotion. Room was very clean. The hot tub and pool were also very clean and fun to lounge in.

Terrific staff, but both my colleague and I got sick after eating there (tacos in both cases). I would also have loved a different view than onto the indoors atrium, and a better coffee machine in the room (like a Nespresso).

Clean room and courteous staff

Loved this hotel and service.

No breakfast included, no free parking, rude staff

Near restaurants and shops (by car) No breakfast included, no free parking, rude staff

The room was nice. The Restaurant was definitely understaffed. Wait time was 30 minutes and once seated the wait time for the food was over an 1 30 minutes. We could only order an appetizer because of how long the wait was. Multiple people seemed to be upset at the wait time as well

Location was convenient for our requirements Some of the worst customer service I’ve ever had at a Marriott. Food at the restaurants was terrible and got food poisoning from an omelette. Several meals came cold and we had to ask for them to be reheated

I will stay again.

The hotel was nice and clean. I didn't like that they charge extra I had never experienced anything like it everytime I book the total is what im told but not this time...

I didn't like that they charge extra I had never experienced anything like it everytime I book the total is what im told but not this time...?

The tv was broken, staff was not good, and we didn’t get the room requested even through we had a reservation.

The tv was broken, staff was not good, and we didn’t get the room requested even through we had a reservation.

Staff was awesome. Room was spectacular!

I had an issue with my heat. My heat was not working and it was extremely COLD in my room. After several calls with onsite management, I was told someone was coming to my room to check the temperature and no one ever came to my room, after FREEZING for over an hour, I called the front desk and suggested that they move me to a new room. I was moved to another room that was not as great as my original room.

Great staff.

Great property- lots to do

Great service, very clean, beautiful hotel and the amenities are amazing.

Great location

Very nice rooms

Really happy

We were only at the hotel for one night, but it was great. The front desk asked about and found my Marriott Bonvoy account which for me a free late check-out and got me a $20 credit at the restaurant. Loved it!

The staff were amazing and quick to help

-

It was wonderful. Highly recommend.

My family usually does not visit this area, but it was the chosen hotel for an event and it suited that purpose really well. The event room was very nice. The outside pool turned out to be lovely (nicer than we realized, once we got in the water we appreciated the canopy of trees). The suite was very eclectic - like something from the set of the 1968 film "2001: A Space Odyssey " - but spacious and with a very nice king bed. Parking was a challenge because the place is really popular for events.

Go to hotel for business travel.

Everything was great!

great place to stay

The wide open lobby made for an amazing space. There were musicians playing and you could hear it all around.

We’ll stay there again. It was wonderful.

Property was very nice

Hotel is clean. Food is great at knotty. Definitely will stay again in the near future.

Very nice stay!

Great place! Room was impeccable and the front desk was fantastic. They sent a huge bouquet of roses to our room after I told them we got married earlier in the day. Top notch service

Really great spot!

They

I stay at the Renaissance whenever I go to Austin. Fast friendly service. Restaurant is awesome. Room was spacious and clean. My wife loves the stores in the area and the views are spectacular..

Very friendly staff and property super clean.

We had a great stay, the kids enjoyed the indoor pool. We had dinner at the hotel restaurant & the food was very good. The front desk agent was very friendly & provided information regarding the restaurants in the area too. We’d definitely come back to this hotel.

nice and clean.

Enjoyed our stay.

Hannah was the best concierge I have ever had , very beautiful as well ! she makes you feel valued and welcome . Janice will compliment your stay and make it so much better . The rooms are huge and only the finest . It is a 5 star hotel for sure !!! Recommend due to location but overall the luxury of the good life !

It was comfortable.

This was a nice property located in a nice shopping area

Great location. Would b nice to have complimentary continental breakfast. Railing is too low for children which made me a little uneasy. However everything else was excellent.

Room was clean and amenities are nice.

Friendly service and amazing food.

Would stay again

My girl and I stayed here for Valentines. We were able to get room service which was quick and discreet. We had a great night together and enjoyed a hearty breakfast at the hotel restaurant the next morning.

great but could of been cleaner in the sense of keeping their key doors active up to date

It was a good stay for us. Hotel has a pool indoor and outdoor same for jaccuzi. A peloton room excellent restaurant.

Love

Uneventful two-night stay.

Most slept on hotel

My husband and daughter stayed here and after check-in, used only cash the entire stay. After they checked out and got home, my husband started noticing charges from the hotel. Not 1 or 2 charges, more like 6 or 7. When he called the hotel they said that they were his charges while staying… he paid cash for everything. They dropped the charges after looking into it and seeing receipts. But then a few days later, more charges popped up. This time I called the manager and he said he’d look into it and call me back that day, it’s been days and we still haven’t heard anything and the charges are still on his card.

Clean and well run. Loved the extra attention they paid to guests during UT game day

Nice propery with friendly front desk. Great area. Clean rooms with good ac.

Convenient location

Rude front desk. Pay $20 for parked. Ridiculous. Pay for a 30 minute early check out. Nickle and dime for everything. Room amenities meh. Poor quality. Empty containers. Place not worth the charge. Doesn't deserve its padt reputation.

Good dining options close by.

Great location. Very friendly staff.

Excellent service

Very nice property and great dining options nearby.

Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.

Hotel was clean and room was larger than most other hotels

Love staying here every time I visit ATX

Nice hotel and staff were very helpful.

Great, clean property. Would definitely recommend and stay again.

Had a great time.

The property is very quiet and safe, plus everything is very close. Good to have a dog too, so many parks in the neighborhood. I like the smart TV to connect to my Netflix account easily. Friendly hotel employees, give them 5 stars!

Beautiful hotel!

The luxury suite was massive and the staff were really nice!!

Upon following up with Hotels.com, we are now being informed that this is not possible. It is a completely unacceptable situation and needs to be rectified immediately.

Overall the apperance of hotel is pretty.

Great stay and I loved the shopping around the area.

The hotel was top notch, great service and the most comfortable bed I have slept in in years of travel.

I enjoy staying at this property----the staff is always helpful, the rooms are nice, it is convenient to shopping and to my family and their events.

Muy buena experiencia en todo

Beautiful hotel, has the look and feel of a resort. Food was delicious.

We’ve stayed at the Renaissance the last two years for our anniversary. It’s always an excellent stay!

Beautiful in door courtyard and great fire pits in the back of the hotel. It is a perfect hotel to attend a conference at. The place has multiple places to hang out and continue to talk to people at the conference. Such a beautiful venue. Highly recommend it.

No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.

Poor service in restaurants. Understaffed. Had to eat and drink elsewhere

Air conditioning in my room was not working properly.

N/A

The lobby stinks like molds, the room also stinksc no bag for the laundry And then we eat breakfast in there restaurant name Knotty’s and the sausage is still bloody. So I ask again and the lady gave me 3 sausages and still uncooked. If I will have to choose between Waffle House and the Knotty’s I will eat at the Waffle House. We paid $43 for breakfast and end up in the bathroom. Just nasty!!! I would rate this hotel 2 stars!

Have stayed here multiple times, and each time it’s the same amazing experience.

Overall a great experience

My stay was very disappointing. I was appalled to learn there was a separate fee for internet access. How vulgar!

It is absolutely gorgeous.

Great location and service

Everything was great!

The room was clean and comfortable.

Made me feel welcome. .

Beautiful holiday decorations, very friendly checkin.. clean rooms and comfortable bed.