Red Roof Inn PLUS+ Austin South – Airport

O

Near the airport

L

Very good

No Continental breakfast. The floor cleaner they use stinks worse than a dirty floor. Had to hang a shirt over the end of the curtains cause outside light was shining in on my face when I slept. I was on second floor and across the hall had a dog that was barking for about 5 minutes my last night there.

Staff member Monica was very friendly and helpful and the communication before arrival was very good. as was the WiFi. A nice touch providing coffee, hot water and muffins/cookies and the availability of cups/plates and cutlery was appreciated. The Red Roof Inn Plus would benefit from a thorough deep clean and refurbishment, all furniture and fittings look very tired. Also the outside area could benefit from some nice touches to make it look a little more attractive.

Room good size, Bed comfy. Bathroom ok but basic, sink outside in corridor. Sink in the bathroom. There was a general smell - presumably cleaning product.

We came up for the night to attend a University of Texas football game and visit family. Before we left, we requested an early check in, around 1 PM. We arrived at the hotel around 1:15 and the room wasn't ready, but it was a short wait until we got a room. It was also nice to be able to bring our dog, though she never stayed alone in the room as she went to a family member's house during the game. The room was OK, it was on the small side, as was the vanity area. The A/C was cold, the beds were comfortable, the front desk staff was very pleasant. A future suggestion would be to have a small breakfast available. I just assumed that every hotel offered one and it was difficult to find a place to eat that wasn't crowded on the way back to Houston.

Was good enough to get some good rest and sleep

El cuarto tenía un olor raro como a estar mucho tiempo encerrado, los pasillos y los ascensores no estaban lo mas limpio. De lo demas todo bien bien

Poor

L need a room on ground floor because of a very bad knee and they gave me one right next to the lobby and I was very happy for this nothing was bad at all

L need a room on ground floor because of a very bad knee and they gave me one right next to the lobby and I was very happy for this nothing was bad at all

The room was large, Aircon was perfect, it was quiet for being on a busy road, microwave & fridge freezer were so handy, the price was great for the F1 week. Would definitely recommend. I don't usually do hotels but this one worked well!

Very outdated!

El olor de las alfombras pienso que era eso no me gustó pero todo lo demás estuvo bien

Convenient location , near the airport , at an affordable rate .

Superb

We paid a lot of money for a room that was falling apart. It was noisy and things were either broken or old and the restroom was not clean. We will not be staying again.

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Black mold everywhere. Had to kill a few roaches.

Black mold everywhere. Had to kill a few roaches.

Ok

The location The sink water had a weird smell when turned on. Not enough towels in the room.

The location The sink water had a weird smell when turned on. Not enough towels in the room.

Pleasant

Upon arrival, the room had an unpleasant odor and appeared to be dirty and poorly maintained. These conditions were unacceptable and fell below the basic standards of cleanliness and hygiene that guests should expect from a hotel. We believe that every guest deserves a clean, fresh, and comfortable environment. Unfortunately, this experience did not meet those expectations and caused unnecessary discomfort for our employee.

All was good, Thanks for the experience! Will be back!

The place was very run down and had a very strong perfume smell like they were trying to cover up some other bad smell. It was scary as a single female staying there, did not feel safe.

The amount of people that hang out in the parking lot for reasons unknown were concerning. The halls were noisy but surprisingly the room was not. As a female traveling alone I was concerned and can not recommend this place. If you only need a bed, hot shower and air conditioning...then give it a try.

Location !! Our room was right on the feeder road and freeway under construction. VERY NOISY all night.

Clean comfortable and staff was nice. Location !! Our room was right on the feeder road and freeway under construction. VERY NOISY all night.

Exceptional

Bad dirty Bad service the rooms dirty

Bad dirty Bad service the rooms dirty

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They made an error with my reservation and kicked out my guest a day early.

Room was basically clean, you could see the mopping swirls across the floor like there was still something on the floor. Bed was comfortable, hot water in bathroom, marginal mold in the shower. Floors in lobby and elevator were sticky. We went up and down several times over a few hours and noticed this. The next morning when we left…still sticky.

Rough front desk day staff

It should be rated more likely a 7. Needs a deep clean!

- 2 dead crickets near the bed - shower was leaking really bad

The staff was super helpful and friendly, right from the start! The hotel is not the newest or fanciest, but everything was clean and well maintained in the room. Lights, remote, a/c, toilet, hot water all worked as it should. It would be a great upgrade to put USB charging ports in the light bases, in addition to the outlet ports. I really appreciate that the entire hotel is non-smoking! Would stay again!

Always a Great stay for work and Excellent Customer Service!

Estaba limpio

Friendly staff. Close to city, easy parking, easy check in,

tv or coffee maker wasn’t working. everything else was decent

For one, I called at 1 PM on the drive up there asking if I could check in earlier when I get there. They asked what time, I said 2 PM, they said sure! Well, I get there at 2 PM, and the room isn't ready. That's okay, I'll wait. I leave to the store and come back at 3. Room STILL isn't ready. So, I asked if they could call me when it's ready. I give my #. At this point, I have to start getting ready for my event in the car. Finally at 3:45 I'm like, what's going on?? So, I go in and it's a completely different receptionist.. I never got a call, and the room was ready who knows how long.. Then we get in the elevator to the room and the room looks 0% like the picture AT ALL. Not as spacious. Mind, you I got the "Upgraded King Suite" and it was raggedy and a big bubble thing in the ceiling over the AC unit. Then I'm hearing scurrying/scratching in the night, turns out the walls are paper thin and we deducted that I'm hearing a dog pacing around. Also, the bathroom, there is NO counter, just sink. So good luck ladies if you're trying to do your makeup. Had to do it in the dimly lit room in front of the full size mirror.

There's no continental breakfast, but they do provide coffee in the morning. IMO, coffee should be available throughout the day

An affordable rate in a good location! I work in Austin but live 2 hours south. I stay at this location during my work week. Sonny and his staff are hospitable and very accommodating. Monica at the front desk is wonderful! I recommend this hotel.

Good Hotel for the cost. Bathtub wasn't in the best condition, but completely usable and sanitary. Room was surprisingly spacious with a desk as well. I stayed overnight during my road trip for the late night check in, and I overall would be happy to stay again.

immediately found stains on the bedsheets and a cockroach. the room looked like it was cleaned maybe 3 months ago and hasn't been cleaned since. ready for guests, but not maintained very well. would recommend finding another place to stay if you're willing to spend a bit more

The bed mattress was old and worn out… the bathroom had black mold in the shower. The room was well worn and in need of a remodel. The carpets were worn out and the hallway carpets were dirty and worn as well the elevator needs a an update inside very worn & dirty…

This stay was horrible! They state on their signs that it is a 100% smoke-free hotel, but our neighbors were smoking all night and made our clothes stink! The beds are very small, and the rooms have little to no ventilation, especially in the restrooms. The rooms are also very outdated; there was scratched-off paint everywhere and tons of stains on the sheets. I would NOT stay here. The only plus about this was the microwave and fridge, but that was it. I checked out the next morning.

Good place for the price. Would stay again

Nice pool nice location. Cleaning is non existent in room and hallways. Nice staff.

The room was clean and for the price the hotel was a good value. It’s close to St David Hospital where I will be getting treatment and I plan to stay there during it. The staff was friendly and they have excellent coffee which I appreciate because a lot of places are watering it down due to the high cost. I gave it a 4 star only because it’s not intended to be a 5 star hotel

Hotel is decent, little dirty and run down but not too outdated. The pool was not too bad either. The only complaint I have was with the dogs barking next to my room

Great stay great price

Star was knowledgeable. It was not very clean but convenient.

It wasnt the best hotel. upon entering it smelt like dirty shoes/feet. the beds were super hard, there was some mold in the corner of the bathroom, had to kill a roach on the wall!! ac was cold though, it was quiet. so a 6/10 for me.

It was old and dated, sheets were stained and one even had cigarette burn holes, toilet blocked twice, stained and shredded towels, in one room the hair dryer caught on fire, the repairman left screws behind in the floor. We had three rooms on the 4th floor and each had problems mentioned above. The one lift shuddered to a halt quiet dramatically making you think it was about to drop. The rooms smelled musty but the airfreshener smell to mask it was overwhelming .

Didn't even go they stil charged me

Good experience with the check in. Room was clean. Parking was great. No issues.

Mold in the room, sticky carpet, water damage on floor

The air conditioning was nice and consistent which was great for summer in Austin. However the two rooms we had had tons of mold on the ceiling and in the bathrooms. The room also smelled of mold. Some outlets and objects were cracked or broken. My coffee pot was a little gross too. But it was a comfortable stay and cheap!

Definitely , would stay here if you need to have quick access to the airport

Room was clean, quite and a very pleasant stay.

It met my expectations!

Convenient location, lots of parking and clean room. Only complaint would be that the towels are not clean. They were gross.

Nice and relaxing the staff was extremely helpful i’ll be staying here.

NA

Not very good no help at all

Great place to stay. Excellent staff!

The room stank, and the window AC barely worked. An automated message was sent asking how they were doing, and I brought up these issues. The office called the room phone and personal phone at 12:30 at night to ask if I wanted to switch rooms. You get what you pay for; I'd recommend spending a little more and getting a newer building.

Nice hotel room and convenient location. Staff very attentive.

Friendly staff

Not bad if you need a place to sleep. Kinda has a funky smell to it and the doors let a bunch of noise through but it was safe and convenient

clean, quiet, good price.

Good place

The stay was very welcoming and I would stay and refer other people including family and friends.

Las instalaciones no estaban en buenas condiciones como una de las camas estaba floja la base , y las televisiones muy antiguas y el olor muy desagradable , el elevador en una de las veces que nos subimos se paró y se escuchó un ruido y se ve en general la imagen descuidada

The property is okay. However, the beds seem to be old as you can feel the coils when laying down. Whe had booked the room for two nights, but couldn't stay the entire time and left.

Excelente 👌 todo

Love the location and the service very clean place

For the money, you will not find better. Convenient to lots of staff is always the same & always great. My go-to when I need something affordable , but still checks all the boxes.

Clean hotel

Bien

This hotel was sufficient for what it was.

Pretty chill, regular hotel, nothing fancy or crazy about it, nice staff and quick services. Would stay again!

Super clean facility and very affordable

The receptionist helped get the TV working. However, it went to static, and the channels were lost after midnight.

Nos gustó porque encontramos refrigerador, cocina y todo y es muy bonito

The building both inside and out were very dirty and run down looking. The elevators did not have the inspection certificates so who knows when the last one was done. The hallway on the fourth floor was hot, humid, and smelled strongly of chemicals. To their credit, the room was actually fairly clean and the AC worked. The Wi-Fi did not work, there were ants in the room. Not many but I killed a few by the desk. While I was in the lobby, another guest came in to say their keys were no longer working. At that point my wife called and said ours weren’t either. Guy at the front desk quickly reprogrammed them but seems they were having some issue with their system. Front desk staff was okay. Not exceptional but not bad either. Parking lots were well lit and they have cameras all over which made for a little peace of mind while I had my equipment parked outside overnight right off the highway. All that to say, the experience wasn’t outstanding by any means but it served its purpose; a place to sleep while I was in town for an event. For the price, I guess I can’t complain too much. I’d stay here again but I’d better manage my expectations for next time.

Got full of bed bugs all over my body it’s covered in rashes had to go to hospital to get checked out since they where getting more swollen

Love that it was super friendly and pet friendly

Great. Clean. Available.

Def decent and budget friendly

Estuvo ok

We had a clean room, plenty of parking, and friendly staff.

You get what you pay for. It’s not a bargain just bad.

Good location, clean, microwave, and comfortable rooms.

Change rooms.

We appreciate the great customer service and the professionalism from the front desk. Will come again

Very nice staff real helpful and they cater to your every need

No warm weather and can even use the shower well, it wasn't working that well, The sheets are old and stained.

Great cheap clean convenient stay.

It’s consistent

The price was excellent! The staff was great! The only thing I would suggest is a more comfortable bed other than that no issues.

Nice clean room. Area felt safe. Ac nice and cold.

It was centrally located for what was needed

During my stay the WiFi did not work and there is poor cell reception so I had to spend time working remotely elsewhere and couldn’t enjoy my room. Be careful as their WiFi goes out frequently. If it’s important for your work don’t stay here.

Value, cleanliness and felt safe.

Clean rooms . safe parking

La habitación apestaba a perro, como todo el hotel, pedimos q la cambiaran y nos dieron otra, pero todo el hotel parece una perrera

Room was clean and staff were friendly. But, everything is worn (walls, flooring). Smoking area bench is under tree of pooping birds. Seems like employees and their families use pool off the clock. Microwave needs to be replaced. Would stay again if price is reduced.

Air conditioning could be better but overall wonderful stay

none

No frills accommodations. The room was clean, the parking was safe, and the staff was friendly. For the price point, I was satisfied, but the pictures online made it look better than it was. Also we shower was the worst part. The shower head leaked and made the pressure less than optimal. Worked for a quick overnight stay while traveling, but would not want to stay multiple nights.

Lots of lighting, AC was cold but loud, refrigerator and microwave seemed cleaned up inside, surfaces were not cleaned, bed was large and okay, room was good size. Tv wouldn't work. Needs updates and fixing and cleaning. Elevator was old, dirty and hot. quiet and good location. a decent price. Check-in was quick but not friendly. 10 minutes from the airport. For location and price, was acceptable for 1 night and 1 night only.

All spaces are very clean The only inconvenience was the remote control wasn’t working