Ramada by Wyndham Austin South

Friendly & helpful staff Convenient restaurant/bar

The hotel was good for the price. Nothing fancy, but it was clean, comfortable, and met our basic needs.

Cleanliness was awful. Location is awful. The “private balcony” oversees garbage dump with a view of homeless dumpster divers. One Elevator was down and the other was is horrible condition. Rooms were musty with mud/dirt stains on walls and baseboards. Carpet needs replaced. Bedside lights broken. Complimentary breakfast was a joke with little selections. The entire property is a dumpster fire…

Exceptional

Check went smoothly. The room was clean. But my a/c unit was propped on wood blocks not sure why. Ice machine only on 1st floor. Pool & outside area was very nice. Restaurant next door staff was not very friendly. Me & my friend check in kinda late on Friday. We went to the bar/restaurant Casa Tulum. The music was too loud to talk. Not sure they are going for a club atmosphere or a dining atmosphere. The beds were absolutely top notch. Maid service very prompt.

Superb

I will say the photos of this place are definitely outdated. I was confused when I walked in and felt like I was in a completely different hotel than the one I was expecting. I was in a room on the second floor, again it wasn’t nearly as nice as the photos and had a VERY musty mildewy smell. I would recommend if you’re looking for a cheaper stay and don’t mind it not being very nice, otherwise I would say look elsewhere.

The only good thing about this hotel was the bed. The rooms are outdated, bathroom tiles are chipped and broken, rooms have a musty smell, parking lot is open to the public, sitting couch in the room has stains, curtains had brown stains, some of the lights don’t work, no outlets near the bed area, sketchy area, using the downstairs stairs was horrible… smells gross in the hallway down and the door knob was entirely broken.. literally just hanging. I would never stay again. Since I booked through Expedia, I was told I needed a manager approval to get a refund for my unused nights. Manager didn’t approve and I was force to stay the other nights. Beware unsafe and no cleanliness..

The hotel was good, but there was a really strong musty smell coming from the furnishings and walls, which was quite bothersome. We had to keep the windows open all day and most nights just to keep the smell from bothering us, and whenever we turned on the air conditioner, the smell got even worse.

The bed was very comfortable and the bathroom had everything we needed. There was a refrigerator and microwave, which came in handy. I would stay here again.

Easy access from the main roads. Short distance from the airport. Comfortable beds. Noise from main roads can be heard from the hotel.

Exceptional

Room was clean. Breakfast was included, but only in name. It was so poorly organized that I skipped it and ate elsewhere.

Exceptional

The room had lighning problems, smell like humidity, the wifi didnt work well and the breakfast was awful. Very bad manteined property.

Lo recomiendo 100% para viajeros y todo tipo de necesidad

A/C worked great, but rattled. Hot water was awesome, but the hotel is old and there is just no nice way to say it, but it needs updating and real maintenance, not just bailing wire and duct tape. Maybe for the typical price it is mildly acceptable, but we were there on a busy weekend, for Austin, and we paid 5 star hotel rates for a 2 star facility. The images on-line look nice, but....that's marketing, and the reality is it is probably a 50 year old hotel with some lipstick. At the end of the day, if given the choice in the future, we would have just stayed further out to be in a nicer newer hotel, even if it were a chain that is not 4 or 5 star, but is new, clean and well maintained. And to end on a high note, the gentleman at the front desk was very nice.

It was close to the venue. The bathroom in the hotel room there was hair on the wall and also one of the bath towels. The room smelled musty. Also they could use new curtains on the sliding glass doors or them sent to the cleaners.

I stayed at Ramada by Wyndham Austin South and had a very disappointing experience due to crickets being present in multiple rooms. During my first night, I discovered a cricket in my room, and my colleague experienced the same issue in his room. I reported the problem to the receptionist the following day, and he kindly offered to move me to another room. Unfortunately, I found another cricket in the second room, which I photographed and reported immediately. The receptionist offered to move me again, but when I inspected the third room, I found yet another cricket in the bathroom. After encountering the same problem in three different rooms, I decided to cancel the remainder of my reservation and move to another hotel. I want to emphasize that the receptionist was extremely helpful, professional, and understanding throughout the situation. He assisted with the refund process, and Expedia's customer service team was also very helpful. However, I was extremely disappointed that hotel management refused to refund my first night, despite being fully aware of the cricket issue. The receptionist explained that the refund for the first night required approval from the owner, but management ultimately refused. This hotel clearly has a recurring cricket problem that needs to be addressed. Guests should not have to move between multiple rooms only to encounter the same issue.

Staff were friendly and helpful. Extremely dirty, bins outside the property were overflowing and food rubbish all over the carpark every morning when we came down. Rooms were dated, run down, dirty and infested with bugs and cockroaches. Pool was dirty and little pool furniture to use if you’d change getting into the pool.

The room was fine but did not meet the standards for the nightly cost. The exterior was old and dingy and the exterior pictures appeared to be enhanced to make it look newer, cleaner and much nicer than it really was. In addition, there was no indication that the complex was surrounded by chain link fences, I would not have stayed for that reason alone.

Mould on the ceiling in my room. Room smelt very musky. Bathroom extractor fan didn’t work. Terrible night sleep

Front office staff knocked on door at 920pm.

1st room I was offered the previous occupant must have had a dog & my room was changed promptly… We were here for F1 & spent a fortune to stay here… hopefully the money is used for some much needed renovations….

Outside noisy

Good stay

Good property, well maintained and love the complimentary coupon they give for 1 item at next door restuarant

Had an awesome stay at Ramada! The service was fantastic, and we really enjoyed the food at their on-site restaurant.

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Nice beds

It wasn’t what I expected. My room smelled dingy and I appreciated the room change. It was just really hard to get a hold of staff. They were never at the desk. It was just an OK stay.

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Poor

Very good

Good

Good hotel , well located, excellent front desk customer services .

Good

Passable

Hotel was nice,the free breakfast all honest it was terrible, but you get a free drink from the restaurant that was nice

Good hotel if staying for work.

Very good

Exceptional

The only think I enjoyed about this hotel was that I had a roof over my head for the period I was staying in Austin. The room was dirty. As soon as we walked into where we were staying we were greeted with dead bugs all over the floor. The pictures shown on the website catfish the location of the hotel, the hotel is located right across a freeway, next to a circle k. There was broken glass in the parking lot, giving the impression that cars had been broken into. The container to collect the ice was dirty, along with most of the things in the room. If you value your money and comfortability do not book this hotel.

Bed was great. Housekeeping was fine. Location is good and breakfast was ok. But the noise from the neighbouring Cantina at night was Attrocious! Friday, Saturday, Sunday till well after midnight some aspiring bass player plunked their way through an unintelligible set list like they were self teaching how to play. At 3am that shit sucks. I'm never going back there again. Consider double glazing.

Gym needs some work.Needs some better equipment.

Good value for money

Todo limpio buena atención

Was told by staff that they had no towels for the entire day.

I’ve stayed here four times on higher floors this time I was on the first floor and all the rooms next to me appeared to be in the same condition with water damage, buckled floors, and mold, going up the walls and curtains and lamps. My sister stayed on the second floor and her room was great and I’ve never had a problem before, but the first floor was disgusting. They definitely need to address mold on the walls that you can see was trying

V

No comment

Nice central location to airport, downtown, and more. The free breakfast included was not the best but it was still free.

The staff were amazing and the property looked clean, but there was a funky smell for the entire stay. Not just the room, the elevator even had a stench. And the balcony was nothing to brag about, it could barely fit two people.

Hotel was very dated and dirty. No staff speaked English.

free drinks during happy hour and great staff

There was black mold in the room. The bathroom and the bedroom part. There were also dead cockroaches under the bathroom sink. The elevator was dirty and in need of repair. The hallways seemed to need at least a good carpet cleaning. The staff was friendly. But will never stay at this location again.

The hotel was very nice to stay at

The front door was not no one was there till he showed up he told me to move my car out of the way so he can put his car in front of the building while I still haven't unloaded my bags and haven't even got my key yet he did not care it did not serve me and he did not told me he's not going to cancel my booking and I had to leave the place and I went to stay at another hotel this was the worst place I ever been to and I was humiliated just because I was Hispanic I think

TV kept losing wi fi connection. about every 3 minutes. therefore, we could not watch anything. it kept stopping. management came timely. when contacted. however could not resolve the problem. very frustrating. Also. our room was not cleaned at all 1st morning after our stay. Hotel itself needs updating. bathtubs need relaxing, shower to bath would not turn on. therefore water coming out of both. One bed the comforter had holes In it, management advised. Since they could not fix TV. they said I would get a discount , so far they havn't even released the deposit. Also they do have a free breakfast. which was okay. mini pancakes. toast, eggs n bagels. they gave us tickets for happy hr drinks, however. did not have wine. therefore, useless.

The ac unit had mold in it and was making a rattling noise all night. The pool looked green. Woke up sick with major allergies. Checked out early - will never go back.

The lobby smelled like sewage and the doors were open to vent it out which made it very humid on 1st floor. Pool pump was out so the pool was green and had a lock on the door. So no swimming for us. The check in person didn't inform us of the free drink and appetizer. Our towels were taken by housekeeping and didn't provide us with fresh ones so we had to go looking for the housekeeping to get new ones and were sent to our room an hour later. The elevator upon arrival smelled of Marijuana and so did our rooms. My sister in laws room next to us had Marijuana roaches and cigarette butts all over the balcony. Dresser drawer wouldn't stay closed and would slide open. Cabinet doors where fridge was in were broken and wouldn't close. All these simple negative factors made our stay terrible. Only good thing was the comfortable bed and pillows.

I don’t even use a hairdryer and the high touch dirty hairdryer with set atop a clean towel so we didn’t use it. I have a thing about dirty remotes and light switches. These were not clean. The remote was missing the battery cover, and the batteries were held by rubber bands. Desk chair leaned to the right and pleather was peeling. The room smelled musty and mold was growing between the two doors that separate the rooms. Hole cut out of patio door screen door was…weird. Fridge/microwave in old particleboard cabinet with doors that were a bother and disintegrating leaving a small pile of disintegrated wood on the floor every time we opened it. Suggestion- remove the doors! Toilet seat would “fall” to the right every time I used it. A little jarring. The bathroom is small and the door opens right to the toilet so I think most people sit to the side which is caused an unbalanced toilet seat. If you were interested in breakfast, make sure you get there early. I arrived 15 to 20 minutes before it shut down and there was almost nothing left. What was remaining was pretty unappetizing. It was ehh and definitely not 4 star. More like 2.5

Great stay, the pool was nice ,the staff was friendly and all the room amenities were functional.

Room had mold and instantly caught a cold first night.

Friendly staff, felt safe

Good location by the highway and easy access to the Main Street. Clean room. Great staff. Lots of parking. I did not wake up in time for breakfast. Otherwise this is a solid spot.

Hotel , el personal muy amable y el desayuno también

Positive: staff was friendly and check in/out was quick and efficient.

I did enjoy my stay but they didn’t have the room I originally booked for. Also the breakfast is not all that.

Construction on the freeway and access road was a bit of an issue.

Had a nice day everything went smoothly, checking and check out

Probably the best bang for your buck. Cheap nightly rates , free hot breakfast , and free drinks and appetizer at the conjoining restaurant. We really enjoyed our stay.

The room was clean.. but there was 2 bath towels 1 hand towel and no wash cloths .. one bar of soap and a small tube of shower gel but no wash cloths to use the gel with ..also no blow dryer ..The bathroom had a drain in the middle of the floor that was definitely a toe stubber .. minor details but details matter… But again the room was clean and the bed was comfortable.

Great hotel for price. Easy access to downtown area and airport. Hotel was clean and staff very friendly.

Llllllll

...

there wa no AC in my room , 100$ deposit which is wild for this kind of property, had a weird smell room was decent tho

Awesome place!

Good

The balcony was nice and the price was cheap, but the room had a smell and definitely could’ve been cleaner. Overall, okay for a budget stay.

Great

I had a good time there and it was comfortable.

Only thing we were not aware about was the security deposit of $100 for any damages to the room! We have stayed at several other hotels in the same area and never had any security deposit. Not very nice and we are senior citizens, on a limited income, staying elsewhere next time.

No security on the property allowing for random people off the street to sleep inside they left secured doors ajar so that they could regain entry. And I’m certain someone opened my room door while I was sleeping

Room was a little musty, but well cleaned. There was some sort of scent diffuser in the hallway that was overwhelming. Very nice reception and waiting area. Attached restaurant has great food and stays open late.

Was in Austin for a week and picked this place blind. The staff were great. The staff at the connecting restaurant were very nice. Motel was clean and it was a quite area. Easy Uber drive to get downtown.

Super easy check in and check out, friendly staff. Would stay there again!

The staff were friendly and helpful. I would definitely stay there again.

Room was very clean and nice. I would wish to stay there again.

There were 4 of us staying in one room and the bathroom only had 1 washcloth. When we asked for more, we were told they had no extras. Breakfast ended at 9am and we got down at 8:50am and it was already put away. Elevator inspection was expired by over 1 year. The water they kept downstairs was not refilled until the next day and had a bunch of flies next to it.

The hotel really doesn’t look like the picture . I was here a week for work, so I made do. .

Great

All good.

This place is horrible. The staff are blatant thieves and liars. They stole $94 from me and my pregnant wife because of a bogus mattress stain. The breakfast sucks. There are flies everywhere near the coffee. They charge a $100 deposit and then lie and steal to ensure you’re never seeing that money again. Do not stay in this scam hotel. Your money will be stolen and it’s dirty. The front desk employees do not wear deodorant either. It smells.

We asked for towels but the front and housing keeping staff kept saying they were out of towels, me and my family had to find a store just to buy towels for the stay. The refrigerator in the room was inoperable even when turned up to the max. The television was complicated to use due to it not being programmed for hotels. The pool was unclean. As well as being in an awkward area. On the bright side the bed was very very spacious and comfortable

We were asked if we wanted a pool side view and I got a view of a parking lot and a tree. No balcony. The rooms and bathrooms were clean had streaming options & housekeeping came by to ask if we needed anything. They also had a tiny store next to the register found that useful. The restaurant next door has good food but when we went had only one server. In the room the refrigerator wouldn’t cool.

Room was outdated and felt cheap, you get what you pay for. The shower and bath had water coming out at the same time. There was also no balcony as stated. The breakfast was instant eggs and high processed sausage with cheap breakfast items. Highly dissatisfied breakfast. Not the way you want to start your day. Had the essentials you need for a night stay though.

The didn’t care if the damp smell throughout the second floor hallway. Even walking into the room the smell was still there. Tub edges were very slippery.

After I got my rook key, I went to check the room and it wasn’t ready yet so they gave me another room and that room wasn’t ready either. When I finally got into my room. The air condition wasn’t cold. It was blowing cool.

Room was clean, the front staff were friendly, the breakfast was decent, the balcony was gross and the worst part was having two towels for a double with 4 persons checked in and the cards not working. It was hard to have kids at the pool too because of people having glass beer bottles and coming out of their balconies smoking and throwing trash and butts towards the pool but that's humans not respecting humans and not on the hotel staff.

Everything is fine for me

Great place if you are going trough while traveling! Easy access and great amenities.

Unfortunately, the second room was no better. Both rooms had a strong musty odor, damp carpets, and bedding that felt damp. In the first room, the cabinet door was broken, and I noticed what appeared to be mold on the ceiling that had been painted over but was still visible. I also photographed what appeared to be mold on the lampshade, A/C unit, and walls. We opened the balcony door to air out the room, but marijuana smoke from outside drifted into the room, making the situation even worse. Expedia tried to contact the hotel that evening but was unable to reach anyone. The following day, we were told we needed to check out if we wanted a refund. Although our reservation was for six nights, we stayed only one and received only a partial refund. Based on our experience, we believe the hotel has a serious moisture and possible mold problem that should be professionally inspected. We would not stay here again and cannot recommend this property.

Could not get towels until after 0900 am at had a flight to catch

The property was good other than the mini fridge didn’t work when we got there but they replaced it within the same day.

clean room and good air conditioning

when we were sitting around we thought we would go to the pool (11:45am) we went down and the pool had a sign that it would open at 10, so when we went down at 11:45 it was still closed and didn't open until after 1

Good experience and great price !

Very nice staff rooms are clean

Both the first and second rooms I was assigned were musty, unclean, and had a strong moldy odor that was difficult to ignore. My reservation was for three days, but I could only tolerate staying for two nights. I even tried leaving the sliding door open while running the air conditioning just to make the room bearable. It was clear that a refund was unlikely, even though I booked largely because of the appealing photos on the website. Breakfast was also disappointing. The main items were eggs that tasted powdered and sliced hot link sausages. The best part of breakfast was the coffee, mainly because it was hot. The swimming pool area was also in poor condition and clearly needed power washing. Overall, the entire property appeared to need a deep cleaning, but the worst issue by far was the strong musty odor throughout the rooms. Unfortunately, I would not recommend this property based on my experience.

When the maintenance person returned, I was told that I would have to find another hotel because my original room was considered “dirty.” I had five children with me, and the way this situation was handled made me feel extremely uncomfortable and frustrated. I asked what exactly was dirty about the room, and the only thing mentioned was that there were crumbs on the floor. Instead of trying to resolve the issue or provide good customer service, the employee made me feel like I was being blamed and argued with. I requested to speak with a supervisor, but the interaction continued to make me feel unwelcome. I understand that issues happen, but the way the situation was handled was unacceptable. I expected better communication, professionalism, and consideration, especially while traveling with five children. On top of everything, I never received my deposit back. No one explained why my deposit was being kept or provided any documentation showing the reason for withholding it. I would like an explanation and the return of my deposit if there were no valid charges against my room.

They gave us the wrong room number and we walked into another persons room, same thing happened to another family except they were the ones getting walked in on. Made me feel really unsafe, especially because there was a random man sleeping in the lobby late at night. Couldn’t get into the gym for some reason.

The front desk guy was verbally assaulted and threatened. Bro handled himself well. I give props to him

Was good

Need my deposit still hasn’t been given back

Decent air conditioning. I liked the Casa Tulum restaurant food and drinks, located on the property.

Great stay

Property smelled like mold.. my room smelled like mold. Shower was nasty. Breakfast was bad. Terrible

It was good

Moldy