Mountain Star Lodge

Hair dryer didn’t work. No big deal. Coffee maker didn’t work, a little bigger deal. Room key works after you try it continually for 5+ minutes. Continental breakfast is coffee, juice, cereal, yogurt and packaged pastry.

The rooms are spacious and clean beds are comfortable, and the staff is very polite

Old hotel, selfish owners. Basic at best!!!!

They stay was very good but only I would change is the beds. The beds were so hard. They weren’t so comfy to sleep in. I woke up with my hips hurting me.

This property is absolutely terrible and nothing like it is advertised. The floor is in the rooms are in bad shape and there's chipping paint on the interior and exterior of the buildings. It advertises a pool but the pool is in terrible condition and not open and they don't let you know that ahead of time so you're paying for things you can't use. Another thing in disrepair is the ice machine. The stopper in my bathtub in my room was out and just laying in the middle of the bathtub with rust on it and there's black mold next to my shower. The patio had some very shoddy furniture and an old broken looking wooden desk sitting out on it. This place was so far off from anything advertised that I'm making a formal complaint.

I loved the patio for each room. Made it feel cozy with such a beautiful view. The gentleman at the front was so kind and helpful.

Room was alright. The property isn’t anything special, the pool was disgusting to look at. Room was clean, sheets were clean which is the biggest plus for me. The only thing I can complain about is there were no towels or anything to dry off with. Also no hair dryer. Parking was a little tight but this place did what it needed to do, I only needed a place to lay my head at night since I was out all day my entire stay and for that, it was great.

Exterior was dirty and there were pipes and hoses scattered across the “lawn”, which was just dead grass. Swimming pool was drained with black and green sludge at bottom. Pool fencing was broken and missing in areas. $400 for one nights stay. I want a refund, but I know that would be more trouble than it’s worth. Less than one star rating, but that isn’t an option. Any positive reviews about this place are false or bots. Disgusting establishment!

Room was part of an unfinished renovation. Wasn’t completely painted and needed some updates/cleaning. Would not book again

It was cheaper

The property itself is in a decent location, relaxing, and is close to restaurants.

Missing my family back home

Missing my family back home

Pool was green, breakfast was skimpy, they charged $20 for extra person (4) in a two queen room and there were bugs in the room.

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I like the location of this hotel. It is very clean and well maintained. I am pleased with peaceful tranquility in this lovely hotel. Thank you.

Great spot to stay and 1/10th the price of the botique hotels when you just need a place to stay and your last name isnt Musk or Bezos.

Great location, decent value. Only issue was a dank smell in bathroom reported by 2 of 4 of our party. It's an aging facility, but generally quite good.

This place is waaaayyyy overpriced for what you get. Everything is old and the lighting is terrible at night. There was no breakfast at 8am and no one in the front desk when we went for breakfast or to checkout. The ice machine doesn’t work and there are no security locks on the door. The bedroom tv didn’t work. The only thing good about this place was the view.

The place is falling apart. The staff was rude and unhelpful. AC worked ok but was loud when we were trying to sleep. The parking lot is not well kept. Probably won't be back. I guess you get what you pay for.

Pool inoperable. Breakfast non existent. No towels in room. Non functioning toilet. Poorly furnished. Lobby bathroom full of trash.

We were going to stay 4 nights here. The room smelled of mold/mildew so bad, very outdated, uncomfortable beds, hardly any tv channels, and the pool was brown. We ended up leaving 2 hours after we checked in. I would not recommend this place. It is awful

Location

Breakfast was a joke. Building is run down. Pool was dark green. Anyone that gave this hotel a “good” or better must be on owner payroll.

Thing we didn’t like: Front door did not had a safety latch. Bathroom door did not lock. Swimming pool was horrible not even opened . Breakfast worst ever. Only supplied one entry key .

The pool was pea soup green and had algae floating in it. The balcony furniture was filthy and all the exterior woodwork including the stairs was peeling paint. The entrance since had no lights on it, so it was difficult to even find the entrance at night. It is a pity, for the place has great views and a good location, and the original structure was well made. But the current management it letting it fall into disrepair and provides terrible service.

The restroom door has a lock on the outside, pool was green, staff was stingy with towels, I had to explain why I needed 4 and we booked for 4 people (and there was only 2 towels in the room) (2 of us were girls so we needed extra towels for our hair) 2 light bulbs didn’t work in our room, phone didn’t work in the room. I still felt safe and it was okay for what we got

This is a very old hotel that needs a lot of love. It has great potential. The view is beautiful and it is quiet, but it is very run down. The pool was green, no working smoke detectors, had to ask for towels, etc. The owner appears to live on site and seems to be trying to do everything himself. Pictures do not depict current state. Needs lots of care to bring it back to a good location.

It is obvious that this hotel is old, but well kept. The staff was friendly and helpful and the breakfast was good. I would suggest better signage and lighting at the entrance.

clean room great location and price

Super clean for an older property. I’d stay again as location is perfect.

The pool was green and the room was musty.

The pool was green and the room was musty.

The room itself had a musty smell, but everything was clean. The overall place is rather run down looking. The pool was green and the breakfast option was meager at best. It really feels like a place that has it's best days in the past when it was out in the country, not surrounded by urban sprawl. There were very few other guests so there was plenty of parking. The manager was the only worker I saw and he was friendly.

Great location. The view is amazing. Staff were friendly and helpful. The room was great. Breakfast was ok.

Great location. The view is amazing. Staff were friendly and helpful. The room was great. Breakfast was ok.

We would definitely stay here again. It was clean and had everything we needed at a good rate. The pool was gross BUT in fairness, it was off season.

OK

EVERYTHING! The staff was rude, mold growing on the walls, half painted walls, the lobby smell horrific & so did the rooms! There were roaches everywhere! We left and booked a new hotel! I’ll be reporting to the health department And safety no lock

The room provided with handicap-friendly accessories was just fine. The a/c was cold and the bed was comfortable. Both bath and shower were available. The property is not new, but this room was well kept and quite comfortable.

Quiet, friendly and helpful staff. We’ve stayed here a few times and every room is the same as far as cleaning. Sheets and towels are clean and great. But detail cleaning of the room is lacking. Dirty light switches, dusty baseboards.

The room was clean, but 3 lamps were either burned out or missing and did not work. Breakfast was not eatable. Example, the bananas were more black than yellow. Entire place needs renovation.

EVERYTHING was out dated. The pool wasn’t usable and had a green color. Breakfast was a JOKE. The property had so much potential to be amazing but it fell flat.

The hotel it self was nice! I didnt see any staff so, the roon was a little disappointing because it was so dark and gloomy. There was only 3 towels! There were 3 people in our stay and they didn't want to give us more towels! Breakfast was bland not alot of options! Overall l give then a 5 out 10

We had the suite, 1 bedroom. It was clean and large. The bathrooms are updated and very nice. The door going to the patio is missing the rubber seal so the sun shines through, bugs can get in and the heat/cold can come inside. The sheet on the fold out couch, had holes in the sheet. Not sure why. Maybe the cleaning crew isn't checking the fold out couch?? All in all we slept great.

Clean room and Great staff. A little updating could be use in pool area. By still used pool and had a great time. Staff had great suggestions for dining

No

Pool wasn’t available for the weekend

I love the location!!! It's set on a hill and is definitely not your "regular" hotel! If you like fancy, don't come here, if you love nature, then this is perfect! N/A

I love the location!!! It's set on a hill and is definitely not your "regular" hotel! If you like fancy, don't come here, if you love nature, then this is perfect! N/A

I love this place, but I ended up taking a cold shower. I wish he had told me that the hot water took so long to come out. The ice machine didn’t work, so he said he would bring me ice, but didn’t.

Quiet and safe place for our two day stay. Everything was working well in our room. The staff was also very nice and helpful. I would stay here again.

The AC was not working well to cool the room.so I called management they did not cared and turn off their phone. Also there is no one in the front desk ever. room was bad and very cheap amenities. In summer we had to stay without good ac.

It’s definitely not what you see online on Expedia. The rooms are rundown and dirty. I would not stay there again or recommend it.

Overall, the rooms are quite clean and comfortable. The staff provides good service, and the parking is easily accessible. The setting is very pleasant and allows you to connect with nature.

It's unfortunate, but I won't be going back.

Very clean . Clean pool

Private, quiet, and secluded, with a beautiful patio and pool area with great views. 3 minutes to Hill Country Galleria for dining, shopping, and entertainment.

Private, quiet, and secluded, with a beautiful patio and pool area with great views. 3 minutes to Hill Country Galleria for dining, shopping, and entertainment.

It was great,I reserved a week in November

The property needs some maintenance and upgrades. The breakfast was sparse to say the least.

The staff was nice. However, when we got there the pool was dirty. They cleaned it but for the 2 days we stayed there it smelled super strong of chemicals. The breakfast was also not great. It was some fruits and yogurt. and some waffle mix that had been sitting in the fridge for a while.

Had a pretty view. Room needs updating.

Had a pretty view. Room needs updating.

This property would be a great candidate for HGTV remodel. The hill country views were amazing and it's a great location ! But everything else was awful !! Loud A/C unit, old furniture, no light bulbs in the bedside lights, no plug cover on bathroom outlet ( super dangerous) , items left in the refrigerator ( hot pockets and used water bottles) and the pool had not been cleaned so I couldn't even go for a swim in July in Texas! The breakfast was a joke too - old bruised bananas, a few honeybuns and wrapped pastries and cereal canisters - one had two different cereals mixed together ! I was super thankful I was only staying one night :-(

This promo is very serene and was perfect for my travels to the preserves and springs!

Easy check in

When we first got to our room, the A/C wasn’t on, but once we turned it on, the room cooled down very quickly. Everything was clean and comfortable, and we had everything we needed for our stay. The property could use a few upgrades and some finishing touches, but for a stay of less than 10 hours, it was exactly what we needed. Overall, it was a great experience, and we’d definitely stay here again. Hopefully next time we’ll have more time to enjoy the pool and explore more of the property.

The sheets smelled like men's cologne The sheets did not smell fresh smelled like men's cologne

The sheets smelled like men's cologne The sheets did not smell fresh smelled like men's cologne

Room was hot ac did not cool very well. Room was not cleaned very good.

No problems just an older hotel

I was only there cause my car needed extra work done and parts not there til next day. Room ac wasnt strong, luckily the ceiling fan worked, ice machine didnt work, the clerk had a bag of ice, no thanx, breakfast was bad, waffle maker not on and looked not to been cleaned, and the mix was in a fridge that was probably there for days and too thin

The property location was excellent and I can see that the hotel was once a really nice place to stay. But it's obvious that the ownership has long ago decided to abandon any thoughts of continuing to operate as a nice place to stay. I believe they're just waiting to sell it for the property value. Pool was green, air conditioning units not working properly, ceiling fans noisy, light bulbs missing, door lock cards extremely difficult to operate, and bathroom door not closing due to prior water damage on frame. It wasn't the worst place to stay, and not terrible for the price. But I wouldn't recommend it to someone looking for a nice place to stay.

Nice and quiet. Found this stay as the lowest price at the time and nearest to our travel location.

Very cute hotel. Very clean. Nice people.

The price but the experience definitely told me why it was cheaper. Lobby empty at check in took about 40 minutes or more for check in the guy had no people skills. The employee working charged me twice even though it was already paid for. No manager on site. Then the request of the rooms were not correct 1 king bed and 1 double room requested them next to each. The worker only gave 1 key for room each. The rooms were dirty food crumbs on tables, shower didn’t work in room 117 baby roaches in the drains of sink both rooms. Not well maintained missing light bulbs in room. Bathroom knob was turned other way like someone could lock you in the bathroom. If it shut and locked properly but it doesn’t. Don’t get me started on what they had for breakfast and the coffee was gross.

The price but the experience definitely told me why it was cheaper. Lobby empty at check in took about 40 minutes or more for check in the guy had no people skills. The employee working charged me twice even though it was already paid for. No manager on site. Then the request of the rooms were not correct 1 king bed and 1 double room requested them next to each. The worker only gave 1 key for room each. The rooms were dirty food crumbs on tables, shower didn’t work in room 117 baby roaches in the drains of sink both rooms. Not well maintained missing light bulbs in room. Bathroom knob was turned other way like someone could lock you in the bathroom. If it shut and locked properly but it doesn’t. Don’t get me started on what they had for breakfast and the coffee was gross.

Staff were missing most of the time. The pool was in bad condition, with live bugs in the water and dirty. The ice machine was broken, and the food (yogurt) and other things in the refrigerator were expired. The room was also not in very good Condition. The only good thing was the view (Mountains)

Great value! Owner and staff very customer service oriented! Nice place and would recommend. Limited selections in breakfast but functional. Would do again!

This is a very old property that could use some exterior updates. The rooms were clean, but the bathrooms were dated, and could use remodeling.

I want to start off with saying this place is for people who appreciate "Texas charm" but, if you're looking for high class lodging this is NOT the place for you. If you're a Texas charm person, you'll appreciate the quirks. The view is hands down there absolute reason you'll book. The other reviews are mad about dust, old furnishing, musty smells, bugs..... IYKYK Texas hill country is about all of the above. I will say our toilet didn't work the first two nights and owner didn't really try to fix the issue for us until I personally went instead of my husband. The issue was fixed the third day. Breakfast? Plan to go get breakfast somewhere. The owner seems to be the only person running the place and it shows--- but if you love mountains, outside, songs of birds..... Book it. Get a suite!!!

Room was clean and staff was friendly!

Very nice and accommodating manager. Nice views from the property Tired and shabby buildings and decor, slow hot water to showers, pool unusable.

The bed was comfortable and the air conditioning was amazing. The staff was super nice and he was personable. We only stayed for a night for my nephew’s graduation.

Could use some upgrades but otherwise ver clean, loved the shower and I slept like a baby. Only thing I did not like was the fact that the hotel was pet friendly, do as I was falling asleep I got a good whiff of dog smell.

Thanks

It is a little behind on maintenance but the dude running it is super nice and is trying to remodel where he can i would totally stay again

The property is decent but as soon as we got in our room, there was a musty odor, dead roach by the entrance and there was only one towel in the bathroom. When we requested some more towels we were given only two and they hesitated to give us 3 extra for the other room(rented 2 rooms). Had to explain that there are 4 occupants in the room and we are supposed to have only 2 towels in the room? In addition, the pool was advertised as seasonal but they could at least clean the pool area and not leave it green and dirty.

there were wasp nests outside of both exterior doors. The pool is outside, and was very green and looked non-functioning. The room had a musky smell, the bed skirts were dirty. There was black mold on the ceiling above the shower. The shower pressure was not great, but the temperature was good. A/C stayed cold. There wasn't a key card, there was a physical key which needed to be dropped off to the front desk in the morning so that housekeeping could use it to clean the room. We didn't get the room cleaned because the front desk guy was not at the desk in the morning for breakfast, which was supposed to start at 7am. I had to call him on his cell phone, which he said that he had been up and down all night due to the hotel being booked solid and people kept calling him for stuff. So it caused him to be late the next morning (Saturday). There was a Texas centipede (we think) stuck in the overflow drain in the sink, which kept popping its head out every time it felt water. We had to try and kill it ourselves. The mattresses were not comfortable, pillows were terrible. The only positive was that there was a couch in the room which helped with our youngest (cause that's where he slept), which he said was more comfortable than the beds. WILL NOT BOOK HERE AGAIN!

Not what we expected. Our room was not clean and had lots of moths flying around the room. Will not go back to this hotel.

Old and run down. Room was clean, but bathroom grout was old and stained. We came for the pool. It was green. Room only had one roll of toilet paper that was almost gone. However, the view was beautiful.

This a place just to lay your head. Nothing fancy at all. The pool was green the ice machine was broken. We ask for extra towels and they had none to share. The driveway needs to be fixed. No vending machine.No frills.

This place has made some severe cut back to save a buck. Rooms are dirty, full of flies, hair on walls and linens, discoloration in tables and floor, shower door doesn't close, found a roach on the wall. They painted over certian spots on the walls and left the rest another color and the walls and baseboards have never been cleaned, mold in the bathroom. And for your sitting pleasure you get a piece of a sectional :). Oh and the pool is a nice shade of puke green. Very dirty place to stay.

Rooms were spacious and clean, staff was polite. Breakfast was simple but enough to get the day started with coffee. Beautiful views.

When we checked in we were given room 113 which was not made up - we entered what appeared to be an occupied room with a metal key like the 1960's - when we finally arrived at our final room Room 111 we were given an electronic key. There appears to be no consistency at this motel except for it being consistently bad! The man at the front desk was not overly concerned - he was found asleep during working hours on the couch.

This hotel was ok, but it didn't have a hair dryer in the room, so I had to ask for one. It was almost like you had to "check out" the hair dryer which was kind of strange because I had to take it back to the front desk when we checked out, but they did have one, so I guess that was ok. Otherwise everything was fine.

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Clean. Entrance driveway needs fixed & entrance lighting needs to be brighter.

The property was in a nice location with a great view and the front desk staff was friendly. The room and furnishings were very dated and worn. The paint was chipped and peeling on all doors, there was mold on the box spring, and the smoke detector was more than 10 years old and needed to be replaced. The worst part of our stay was the fact that the bathroom was infested with sewer flies. I shared this feedback with the gentleman at the front desk who didn’t seem too concerned. It was a very disappointing experience. The photos on-line reflect something very different than reality. Hotels.com is damaging its brand by being affiliated with this property.

I really enjoyed the area. Great restaurants, convenient to shopping. It was quiet. Nice views and pretty pool.

The hotel is in an awesome and safe location. We stayed here for 1 night for my cousins wedding. The rooms were clean. Beds were comfortable. I wouldn’t mind staying here again.

Floors felt sticky and attributed to humid temps, but they also needed a good mop job.... proven by my slipper socks getting dirty after walking around the room. The comforter had a mark that, had it been me...I wouldn't have put that on a guest bed.

The room was mostly clean and the stay overall okay, but the view was amazing!

A small cockroach greeted me in the bathroom sink the first morning we were there. Shower leaked all over the floor. The room was "moist" (A/C issue?), and we woke up feeling clammy in the mornings. We never tried the breakfast amenity, but when we went by looking for a plastic spoon, it was tricky, so beware. HOWEVER, having a back patio was pretty cool - especially since we went out to the car to have a cigarette and forgot our room key and had no phones to call for help as there's no one at the desk overnight. Thankfully, we were able to go around behind the building and go in our room's patio door which we hadn't yet locked for the night. Otherwise, we would have been out of luck! We paid for Friday through Sunday night .... but we just ended up driving home Sunday night rather than stay until morning. We cared more about being in our own home/bed than we did losing that night's fare. A 4.5 hour drive was worth it.

It is in a beautiful spot with a beautiful view, but the room lacked some cleanliness. On the door frame walking out the back door looked like there was feces rubbed onto the door frame and wall. Walls really needed to be wiped down in other areas also

The pool is not useable. The room was dirty and we found a used pair of underwear. The linens were clean enough but this property is in serious disrepair.

I was looking for a pool, tub and breakfast none of this was there lol the place is awsome needs improvements but is ok beautiful property the AC in the lobby was off or i dont kmow it waseng cold and the brakefast was like minimal i didnt stay longer to see if they bring something better but over all the price match the place is not cheap but is not expensive i will go back if is for a fast stay for longer stay i wont choose it.

The room was very dirty, there were paint chips everywhere. The description said that there was a microwave and fridge but there was not. The grossest hotel room I've ever been in.

The room was awesome very clean. The staff was very friendly. Lotta shops nearby.

The overall stay was good and I could see where their making upgrades, but trying to run the lodge with one or two people doesn't work well. The location was great for attending the Whiskey Festival, it was close to everywhere we wanted to go and that was great! I'm glad that it was a guy trip, because my wife wouldn't have wanted to stay there. Make more upgrades and it would a place worth coming back to, thank you. Semper FI

The hotel is a little quirky - different fridges in each room, one of our rooms had a bathtub, the other just had a shower, the layout of the buildings is a little weird, etc. The ice machine wasn’t working and we didn’t have any cups in our room so I had to go get some. The man working was very nice and accommodating. There were also no “do not disturb” signs or magnets for the doors, so our room got cleaned the first day, which we usually forego. My husband had a cable plugged in and it got smushed against the side table, but it didn’t get broken. I had to leave very early on Sunday to get back and the lobby was locked, so I couldn’t just leave my room key. Just small annoyances. We did feel safe and it was clean and cheaper than an Airbnb. Probably wouldn’t stay again unless we absolutely have to.

The staff was very friendly but the room I stayed in had a nest for months and they were very active in the bathroom otherwise the stay was absolutely amazing.

Property needs some updating. Inadequate staffing.

Room was a good size and bed was comfortable. Appreciated having a back door with spot to sit and look at view. The pool was being cleaned and the noise from the pool filter was loud when trying to sleep.

The manager is so unfriendly and seems bothered by you and your questions! The ice machine has been broken for 2 months straight, may still be broken but not going back to check! Such a great location and piece of property but it seems like the owners have just let it go down the tubes! Out of all the Hotels around and the amenities they offer this place doesn't even have coffee! So sad! Cuz I had such great memories from this place from 10 years ago!

Very nice location and attentive staff.

Easy check in. Quiet and peaceful. Gorgeous view of the hills.

Yes.

Awful experience