Mountain Star Lodge

Pool wasn’t available for the weekend

Superb

I love the location!!! It's set on a hill and is definitely not your "regular" hotel! If you like fancy, don't come here, if you love nature, then this is perfect! N/A

I love this place, but I ended up taking a cold shower. I wish he had told me that the hot water took so long to come out. The ice machine didn’t work, so he said he would bring me ice, but didn’t.

Quiet and safe place for our two day stay. Everything was working well in our room. The staff was also very nice and helpful. I would stay here again.

The AC was not working well to cool the room.so I called management they did not cared and turn off their phone. Also there is no one in the front desk ever. room was bad and very cheap amenities. In summer we had to stay without good ac.

It’s definitely not what you see online on Expedia. The rooms are rundown and dirty. I would not stay there again or recommend it.

Overall, the rooms are quite clean and comfortable. The staff provides good service, and the parking is easily accessible. The setting is very pleasant and allows you to connect with nature.

Pleasant

It's unfortunate, but I won't be going back.

Very clean . Clean pool

Private, quiet, and secluded, with a beautiful patio and pool area with great views. 3 minutes to Hill Country Galleria for dining, shopping, and entertainment.

It was great,I reserved a week in November

The property needs some maintenance and upgrades. The breakfast was sparse to say the least.

The staff was nice. However, when we got there the pool was dirty. They cleaned it but for the 2 days we stayed there it smelled super strong of chemicals. The breakfast was also not great. It was some fruits and yogurt. and some waffle mix that had been sitting in the fridge for a while.

Had a pretty view. Room needs updating.

This property would be a great candidate for HGTV remodel. The hill country views were amazing and it's a great location ! But everything else was awful !! Loud A/C unit, old furniture, no light bulbs in the bedside lights, no plug cover on bathroom outlet ( super dangerous) , items left in the refrigerator ( hot pockets and used water bottles) and the pool had not been cleaned so I couldn't even go for a swim in July in Texas! The breakfast was a joke too - old bruised bananas, a few honeybuns and wrapped pastries and cereal canisters - one had two different cereals mixed together ! I was super thankful I was only staying one night :-(

This promo is very serene and was perfect for my travels to the preserves and springs!

Easy check in

When we first got to our room, the A/C wasn’t on, but once we turned it on, the room cooled down very quickly. Everything was clean and comfortable, and we had everything we needed for our stay. The property could use a few upgrades and some finishing touches, but for a stay of less than 10 hours, it was exactly what we needed. Overall, it was a great experience, and we’d definitely stay here again. Hopefully next time we’ll have more time to enjoy the pool and explore more of the property.

Good

The sheets smelled like men's cologne The sheets did not smell fresh smelled like men's cologne

The sheets smelled like men's cologne The sheets did not smell fresh smelled like men's cologne

Room was hot ac did not cool very well. Room was not cleaned very good.

No problems just an older hotel

I was only there cause my car needed extra work done and parts not there til next day. Room ac wasnt strong, luckily the ceiling fan worked, ice machine didnt work, the clerk had a bag of ice, no thanx, breakfast was bad, waffle maker not on and looked not to been cleaned, and the mix was in a fridge that was probably there for days and too thin

The property location was excellent and I can see that the hotel was once a really nice place to stay. But it's obvious that the ownership has long ago decided to abandon any thoughts of continuing to operate as a nice place to stay. I believe they're just waiting to sell it for the property value. Pool was green, air conditioning units not working properly, ceiling fans noisy, light bulbs missing, door lock cards extremely difficult to operate, and bathroom door not closing due to prior water damage on frame. It wasn't the worst place to stay, and not terrible for the price. But I wouldn't recommend it to someone looking for a nice place to stay.

Nice and quiet. Found this stay as the lowest price at the time and nearest to our travel location.

Very cute hotel. Very clean. Nice people.

The price but the experience definitely told me why it was cheaper. Lobby empty at check in took about 40 minutes or more for check in the guy had no people skills. The employee working charged me twice even though it was already paid for. No manager on site. Then the request of the rooms were not correct 1 king bed and 1 double room requested them next to each. The worker only gave 1 key for room each. The rooms were dirty food crumbs on tables, shower didn’t work in room 117 baby roaches in the drains of sink both rooms. Not well maintained missing light bulbs in room. Bathroom knob was turned other way like someone could lock you in the bathroom. If it shut and locked properly but it doesn’t. Don’t get me started on what they had for breakfast and the coffee was gross.

The price but the experience definitely told me why it was cheaper. Lobby empty at check in took about 40 minutes or more for check in the guy had no people skills. The employee working charged me twice even though it was already paid for. No manager on site. Then the request of the rooms were not correct 1 king bed and 1 double room requested them next to each. The worker only gave 1 key for room each. The rooms were dirty food crumbs on tables, shower didn’t work in room 117 baby roaches in the drains of sink both rooms. Not well maintained missing light bulbs in room. Bathroom knob was turned other way like someone could lock you in the bathroom. If it shut and locked properly but it doesn’t. Don’t get me started on what they had for breakfast and the coffee was gross.

Staff were missing most of the time. The pool was in bad condition, with live bugs in the water and dirty. The ice machine was broken, and the food (yogurt) and other things in the refrigerator were expired. The room was also not in very good Condition. The only good thing was the view (Mountains)

Disappointing

Great value! Owner and staff very customer service oriented! Nice place and would recommend. Limited selections in breakfast but functional. Would do again!

This is a very old property that could use some exterior updates. The rooms were clean, but the bathrooms were dated, and could use remodeling.

I want to start off with saying this place is for people who appreciate "Texas charm" but, if you're looking for high class lodging this is NOT the place for you. If you're a Texas charm person, you'll appreciate the quirks. The view is hands down there absolute reason you'll book. The other reviews are mad about dust, old furnishing, musty smells, bugs..... IYKYK Texas hill country is about all of the above. I will say our toilet didn't work the first two nights and owner didn't really try to fix the issue for us until I personally went instead of my husband. The issue was fixed the third day. Breakfast? Plan to go get breakfast somewhere. The owner seems to be the only person running the place and it shows--- but if you love mountains, outside, songs of birds..... Book it. Get a suite!!!

Room was clean and staff was friendly!

Very nice and accommodating manager. Nice views from the property Tired and shabby buildings and decor, slow hot water to showers, pool unusable.

Very nice and accommodating manager. Nice views from the property Tired and shabby buildings and decor, slow hot water to showers, pool unusable.

It was cozy and the staff was very accommodating to my 2 am arrival. Room was very large and floors and all felt clean overall. You could tell it was a little dated and some dorty/mold areas in bathroom floor etc. However, the hotel rooms felt clean in general...but old and dated. Pool is also green/unusable. They should just drain it and say out of service.

It was cozy and the staff was very accommodating to my 2 am arrival. Room was very large and floors and all felt clean overall. You could tell it was a little dated and some dorty/mold areas in bathroom floor etc. However, the hotel rooms felt clean in general...but old and dated. Pool is also green/unusable. They should just drain it and say out of service.

Decent location for travelers looking for something midway between Austin and lake Travis Overall everything was kind of janky. The room has missing curtains with only the curtain rod screws still in the wall. Neither of the wall mounted night lamps has light bulbs. The bed runner had stains. The towels were the lowest possible quality and you could see older stains on them. The pool wasn’t even operating, it was stagnant green water. I’m sure this property was nice at one point in time, but the pictures are not an accurate description of the place. The management in the front office seemed more intent on laying in the couches in the common space than actively working. If you’re simply looking for a place to rest your head at night and not concerned about anything else this place is fine. But you can honestly get more, for less, elsewhere.

Decent location for travelers looking for something midway between Austin and lake Travis Overall everything was kind of janky. The room has missing curtains with only the curtain rod screws still in the wall. Neither of the wall mounted night lamps has light bulbs. The bed runner had stains. The towels were the lowest possible quality and you could see older stains on them. The pool wasn’t even operating, it was stagnant green water. I’m sure this property was nice at one point in time, but the pictures are not an accurate description of the place. The management in the front office seemed more intent on laying in the couches in the common space than actively working. If you’re simply looking for a place to rest your head at night and not concerned about anything else this place is fine. But you can honestly get more, for less, elsewhere.

The bed was comfortable and the air conditioning was amazing. The staff was super nice and he was personable. We only stayed for a night for my nephew’s graduation.

Exceptional

The view was wonderful. Worn out outdated furniture. Broken appliances. Shower door did not close and apparently for some time now because there's mold growing on the wall adjacent to it. There is no housekeeping on a daily basis. One bar of soap was allowed and by bar of soap I mean the thinnest slice of Hotel so that you could find anywhere. And this was supposed to be for the sink and the shower like I said one bar. The pool looked like a breeding ground for a brand new communicable disease but however you could sit on the few broken flipped over chairs around the pool because you could still have access to the Hazardous condition. There was broken hoses and broken sprinkler lines rolled out against the building and all over the property. The couch that was supposed to be in the bedroom was just a piece of a multi-sectional. So it was an inoperable recliner as well as it was dangerous on both sides. The booking site said they offer cribs and extra beds on request however it was no such crib or bed available and instead of the property responding through the booking.com app they waited till we got there to tell us that.

Could use some upgrades but otherwise ver clean, loved the shower and I slept like a baby. Only thing I did not like was the fact that the hotel was pet friendly, do as I was falling asleep I got a good whiff of dog smell.

Thanks

It is a little behind on maintenance but the dude running it is super nice and is trying to remodel where he can i would totally stay again

The property is decent but as soon as we got in our room, there was a musty odor, dead roach by the entrance and there was only one towel in the bathroom. When we requested some more towels we were given only two and they hesitated to give us 3 extra for the other room(rented 2 rooms). Had to explain that there are 4 occupants in the room and we are supposed to have only 2 towels in the room? In addition, the pool was advertised as seasonal but they could at least clean the pool area and not leave it green and dirty.

there were wasp nests outside of both exterior doors. The pool is outside, and was very green and looked non-functioning. The room had a musky smell, the bed skirts were dirty. There was black mold on the ceiling above the shower. The shower pressure was not great, but the temperature was good. A/C stayed cold. There wasn't a key card, there was a physical key which needed to be dropped off to the front desk in the morning so that housekeeping could use it to clean the room. We didn't get the room cleaned because the front desk guy was not at the desk in the morning for breakfast, which was supposed to start at 7am. I had to call him on his cell phone, which he said that he had been up and down all night due to the hotel being booked solid and people kept calling him for stuff. So it caused him to be late the next morning (Saturday). There was a Texas centipede (we think) stuck in the overflow drain in the sink, which kept popping its head out every time it felt water. We had to try and kill it ourselves. The mattresses were not comfortable, pillows were terrible. The only positive was that there was a couch in the room which helped with our youngest (cause that's where he slept), which he said was more comfortable than the beds. WILL NOT BOOK HERE AGAIN!

Not what we expected. Our room was not clean and had lots of moths flying around the room. Will not go back to this hotel.

Old and run down. Room was clean, but bathroom grout was old and stained. We came for the pool. It was green. Room only had one roll of toilet paper that was almost gone. However, the view was beautiful.

This a place just to lay your head. Nothing fancy at all. The pool was green the ice machine was broken. We ask for extra towels and they had none to share. The driveway needs to be fixed. No vending machine.No frills.

This place has made some severe cut back to save a buck. Rooms are dirty, full of flies, hair on walls and linens, discoloration in tables and floor, shower door doesn't close, found a roach on the wall. They painted over certian spots on the walls and left the rest another color and the walls and baseboards have never been cleaned, mold in the bathroom. And for your sitting pleasure you get a piece of a sectional :). Oh and the pool is a nice shade of puke green. Very dirty place to stay.

Rooms were spacious and clean, staff was polite. Breakfast was simple but enough to get the day started with coffee. Beautiful views.

When we checked in we were given room 113 which was not made up - we entered what appeared to be an occupied room with a metal key like the 1960's - when we finally arrived at our final room Room 111 we were given an electronic key. There appears to be no consistency at this motel except for it being consistently bad! The man at the front desk was not overly concerned - he was found asleep during working hours on the couch.

This hotel was ok, but it didn't have a hair dryer in the room, so I had to ask for one. It was almost like you had to "check out" the hair dryer which was kind of strange because I had to take it back to the front desk when we checked out, but they did have one, so I guess that was ok. Otherwise everything was fine.

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Clean. Entrance driveway needs fixed & entrance lighting needs to be brighter.

The property was in a nice location with a great view and the front desk staff was friendly. The room and furnishings were very dated and worn. The paint was chipped and peeling on all doors, there was mold on the box spring, and the smoke detector was more than 10 years old and needed to be replaced. The worst part of our stay was the fact that the bathroom was infested with sewer flies. I shared this feedback with the gentleman at the front desk who didn’t seem too concerned. It was a very disappointing experience. The photos on-line reflect something very different than reality. Hotels.com is damaging its brand by being affiliated with this property.

I really enjoyed the area. Great restaurants, convenient to shopping. It was quiet. Nice views and pretty pool.

The hotel is in an awesome and safe location. We stayed here for 1 night for my cousins wedding. The rooms were clean. Beds were comfortable. I wouldn’t mind staying here again.

Floors felt sticky and attributed to humid temps, but they also needed a good mop job.... proven by my slipper socks getting dirty after walking around the room. The comforter had a mark that, had it been me...I wouldn't have put that on a guest bed.

The room was mostly clean and the stay overall okay, but the view was amazing!

A small cockroach greeted me in the bathroom sink the first morning we were there. Shower leaked all over the floor. The room was "moist" (A/C issue?), and we woke up feeling clammy in the mornings. We never tried the breakfast amenity, but when we went by looking for a plastic spoon, it was tricky, so beware. HOWEVER, having a back patio was pretty cool - especially since we went out to the car to have a cigarette and forgot our room key and had no phones to call for help as there's no one at the desk overnight. Thankfully, we were able to go around behind the building and go in our room's patio door which we hadn't yet locked for the night. Otherwise, we would have been out of luck! We paid for Friday through Sunday night .... but we just ended up driving home Sunday night rather than stay until morning. We cared more about being in our own home/bed than we did losing that night's fare. A 4.5 hour drive was worth it.

It is in a beautiful spot with a beautiful view, but the room lacked some cleanliness. On the door frame walking out the back door looked like there was feces rubbed onto the door frame and wall. Walls really needed to be wiped down in other areas also

The pool is not useable. The room was dirty and we found a used pair of underwear. The linens were clean enough but this property is in serious disrepair.

I was looking for a pool, tub and breakfast none of this was there lol the place is awsome needs improvements but is ok beautiful property the AC in the lobby was off or i dont kmow it waseng cold and the brakefast was like minimal i didnt stay longer to see if they bring something better but over all the price match the place is not cheap but is not expensive i will go back if is for a fast stay for longer stay i wont choose it.

The room was very dirty, there were paint chips everywhere. The description said that there was a microwave and fridge but there was not. The grossest hotel room I've ever been in.

The room was awesome very clean. The staff was very friendly. Lotta shops nearby.

The overall stay was good and I could see where their making upgrades, but trying to run the lodge with one or two people doesn't work well. The location was great for attending the Whiskey Festival, it was close to everywhere we wanted to go and that was great! I'm glad that it was a guy trip, because my wife wouldn't have wanted to stay there. Make more upgrades and it would a place worth coming back to, thank you. Semper FI

The hotel is a little quirky - different fridges in each room, one of our rooms had a bathtub, the other just had a shower, the layout of the buildings is a little weird, etc. The ice machine wasn’t working and we didn’t have any cups in our room so I had to go get some. The man working was very nice and accommodating. There were also no “do not disturb” signs or magnets for the doors, so our room got cleaned the first day, which we usually forego. My husband had a cable plugged in and it got smushed against the side table, but it didn’t get broken. I had to leave very early on Sunday to get back and the lobby was locked, so I couldn’t just leave my room key. Just small annoyances. We did feel safe and it was clean and cheaper than an Airbnb. Probably wouldn’t stay again unless we absolutely have to.

The staff was very friendly but the room I stayed in had a nest for months and they were very active in the bathroom otherwise the stay was absolutely amazing.

Property needs some updating. Inadequate staffing.

Room was a good size and bed was comfortable. Appreciated having a back door with spot to sit and look at view. The pool was being cleaned and the noise from the pool filter was loud when trying to sleep.

The manager is so unfriendly and seems bothered by you and your questions! The ice machine has been broken for 2 months straight, may still be broken but not going back to check! Such a great location and piece of property but it seems like the owners have just let it go down the tubes! Out of all the Hotels around and the amenities they offer this place doesn't even have coffee! So sad! Cuz I had such great memories from this place from 10 years ago!

Very nice location and attentive staff.

Easy check in. Quiet and peaceful. Gorgeous view of the hills.

Yes.

Awful experience

Terrible conditions clearly not been taken care. Request for a refund and never got it. Pool was green.

A/C was great. Beautiful surroundings. Great continental breakfast with some hot food. Price was great for the Bee Cave/Austin area!

Very nice but WiFi was spotty.

It was closed

We arrived at about 7pm. First time here. Pictures on Expedia are outdated. This place needs lots of maintenance and work. As I walk in nobody was at desk but we waited then I see a man walk out the women’s restroom and it was the man that works behind the counter. He got me checked in. We got in our room and the smell was musty the room was humid and felt dirty. Unfortunately I reserved for two nights and so we managed through. I checked in that we had three guests in our room. Yet only 2 towels to shower with. When I asked for a extra towel the cleaning lady told me there was no housekeeping. Washer was broke? Not sure how sanitary and clean the towels and sheets are. Each bed had 2 small pillows. Usually its 4 pillows on each bed but we managed. Under my pillow looked and felt like dirt. My bed squeaked with every little movement but was comfortable. The lamp on table was wobbly and falling apart. Our balcony had one dirty tore up chair so we could not even sit outside. The pool pump was so loud and broken that it made a horrible sound and can be heard in the room. Found a dirty black hand print on the bathroom wall. Everything just felt so dirty. A hair in the microwave and the numbers didn’t work on it. Breakfast options were cereal, a frozen jimmy dean sausage breakfast sandwich, honey buns, bagels, banana, yogurt and coffee, orange juice, milk. Property needed lots if TLC. Stairs were peeling and falling apart. No ice machine. Wont ever stay here again.

Very quiet and beautiful. Highly recommend and will be going back

Parking was good. Shops nearby. Floor was dirty, very little toilet paper and staff did not replenish. Room was hot.

Toilet didn’t fill had to use water from sink to flush it Cable tv not functional Swimming pool non functional Staff was warm and receiving. For the price on short notice it worked.

Ok

Overall will never stay again. The room was okay. But the ice machine not working. The pool was green the pool pump was loud as ever all night long. Sounded like someone was getting a phone calls all night long. The cleaning crew tryed to come into our room a 9:00 am even though our check out wasn’t until 11:00. The continental breakfast was the worst I’ve ever had. And the breakfast is what I look for in our stays. The ice machine was broken. Would have thought it was fixed after 9 months from previous review. Unfortunately the pictures in the add do not do this property justice. Will never stay here again.

Very nice and loved the shower

Room was clear but at mediocre design and bed was a little noisy. The killer was the pool pump located at the center of the complex, it constantly made a squeaking noise.

The staff didn’t seem like he wanted to be there. The whole time on the phone and was not helpful. Tv didn’t work. Beautiful view but that’s about it!

Not bad for one night stay. But the property needs help on the maintenance update also the so continental breakfast not good at all.

todo muy bien 👌

It’s was great and clean

The hotel and room were clean but the property needs maintenance. The stairs need re painting, and pool is visibly green and filled with algae. Room had no hot water and unpleasant smell inside of it. Check in was very quick though and price was good

If you decide to stay here, which I would NOT recommend, best hope they don't give you room 101. After spending the first night there we noticed that the door wasn't locking upon leaving, very concerning. We brought this to the attention of the front office and after two visits to the front office were told that it would be fixed within the hour and that we would receive a call or text once the lock was fixed. We had somewhere we had to be so we couldn't wait around. Never received a call nor a text and came back, 10 hours later, to a door that wouldn't lock. When we went back to the front office to find out what was going on we were met with everything from 'that's not my job' to 'we've been busy'. Then the GM proceeded to lie to me and my wife saying that he never told us he would call or text. Just mind blowing. Since they couldn't fix the lock we had to pack up all of our belongings and take the time to move everything to a new room. In the new room. 112, the shower door doesn't stay closed and the ceiling fan makes a loud noise when it's on. So if you want a room with a shower and fan that work properly make sure they don't put you in room 112. Can't imagine the state of the other rooms. There was zero ownership from management regarding all the problems and obviously no compensation. I bet this use to be a nice place until the current ownership took over.

Temp control in room was perfect. Room was clean and quiet. Excellent place to stay. Next time I will ask for a ground floor room.

The one in the living room was not cold enough and the hot water in the shower did not get very hot the handle would not let you move it to get it warmer . Hope they will clean the swimming pool , it was close with dirty water.

Quiet place to sleep

Everything was fine, except the broken chair ???

For me personally it was an average night at a mediocre hotel, that we happened to get lucky with great scenery. The gentleman at the counter was really really nice though so that made it a lot easier to digest.

The view was wonderful and it was cheap. So if your willing to laugh and be a little uncomfortable it's okay.

Great

This place is INFESTED by bed bugs! Absolutely disgusting. I took photos and videos as evidence. It was absolutely terrible and the worst experience I have ever had in my entire life. I have never left such a poor review at any place ever in my life because I’ve never seen a real life bed bug. The amount of stress I’ve had to go through to clean all my luggage, my entire car, etc… the lodge should be paying all these bills. My sister got bit by a bug on the back… and the way the staff responded, it’s like they already knew that there are bed bugs at the establishment.

Awesome

I love this hotel

Good hotel! Pretty scenery

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Didnt get to stay mansger said no dogs zllowed even though my dogs are service animal's he wanted credentials i guess he is not familiar with texas ada laws so it was a waisted trip, when he heard the dog bark because my friend a stroke victim was choking on a piece of candy unknown to me at the time cause i was inside the hotel being discriminated against this is not a dog friendly hotel at all this happens a lot in texas its such a ahame abd still got charged for the stay when we were refused now im battling with this app that i pur the cards info onto and they wanna say it was the hotel that charged us even bought the stay insurance looks like a ripp off i will not use these services rver again.

It was a decent area, however if they would let customers know that there is a time cut off to check in and a closing time for the lobby, it would be extremely helpful. No where on the website does it tell people you cannot check in after 11pm. It also does not have the hours for the complimentary breakfast anywhere. That information would be helpful to know.

Amazing view of the hill country in the back.

We were in an old room that really could use some TLC.

This place is falling apart. Tv and toiled didn’t work right. Mattres has noise when you move in the middle of the night. There is one guy over there that try to fix every thing

Dirty. Breakfast was pitiful, no coffee left and no employee around to fill it. Honey buns set out we're expired. Employees sitting on the couch ignoring guests watching movies at full volume. Pool has been closed for weeks apparently no fix in sight, still advertised as working. Room and view was decent but the lack of F's given my staff was obvious. Shame.

Very nice. Pretty view and pool. Nice patio.

No pets allowed. No one on the front desk. One small bottle of shampoo for 3 adults. It was fine for the price and a one night stay.

Was a beautiful hotel