La Quinta Inn & Suites By Wyndham Austin South

Very nice hotel. The room was very nice and comfortable.

This hotel is definitely a great place to stay. It was throughly clean from the parkig lot all the way to our room. Clean Clean Clean!!! I felt very comfortable because it was so clean as it should be. Definitely recommend to stay here i give it all a 10+

We had an amazing stay thank you will come again

nothing to improve on everything was very good but i wish breakfast went for longer 🫩🫩

Looks old inside. And too small

No one was at the front desk when I checked in. The bed was subpar for me, not soft enough, and it made noise from the frame underneath the mattress. The bed comforter was too light, definitely for cooler months. The hot water was in short supply, and the water pressure was too low. The building is only a few years old, yet the tiling in my room was poorly installed and needs repair.

Great option

The hotel was great would definitely stay there again

pool is very very cold. kids were excited to use and sadly after 5 min left.

The staff was very helpful especially the front desk personnel!!

The hotel property was clean and the room was clean and comfortable. The only problem we had was the sliding glass door in the shower would not stay closed. We stuffed a towel in the grove between the doors and it still slide open.

Gym is good

breakfast was better than expected.

It was like that on our entire stayed wich was 4 days.

Shower was clean as well, no roaches or any other bugs were found. We would stay again for longer.

Everything good

The room was not clean, and the handles were broken. When we first checked in, I heard a neighbor banging on the walls and yelling. We did not feel safe, so we went to the front desk for assistance. The staff member called the adjacent room, asked why they were making noise, and then told them we had complained. She expected us to return after informing a neighbor with violent behavior that we had an issue with him. This felt unprofessional, and I felt even less safe than before. After we repeatedly requested a room change, she finally moved us, but the new space was dirty and the door did not lock properly.

Staff did not answer the phone after 2-3 phone calls between 3 and 4 am. I received a text message from the hotel welcoming me before my stay and inviting me to feel free to text with questions. Sent a text with 2 questions; received no reply. Sent a request for early check-in through the hotel app; received no reply. Room key could not access perimeter doors after hours. Even the front sliding door would need the front desk staff to open the door during daytime hours. Poor customer service. Would not recommend.

internet is sketchy at best TV's are complicated and staff does not know themselves flip a coin if breakfast is any good or there is coffee available one of the elevators out for most of my stay one ice machine in the lobby for the entire hotel I would never stay here again

Too was clean and bigger than expected. Great deal

Room had minimal lighting. Water pressure was low. Indoor water pool wasn’t heated at the time, even though they had the ability to have it warm. Parking was great.

Everything was great.

Great breakfast, however some of the lights in the room did not work. Room came with less than half a roll of toilet paper. Other than that, room was clean, and felt very safe.

the room smelled a little mildewy, I think it may have been from the AC unit.

First room I was given the bathroom looked dirty, there was hair and dirt on the floor and in the shower. Gross. I went and asked for a new room, they gave me a new room key, went to my new room and someone was already in the room! They gave me a key to someone’s room! How does that happen. Ok next room I get there is a pair of USED PANTIES under the sink counter. I asked for a refund and was told to contact Expedia for a refund. When Expedia contacted the property the front desk refused to authorize a refund for me. Why even have me go through the trouble of calling Expedia if you are going to refuse anyway? I was offered another room and the front desk asked if they could still rent the room I was just. The one with used dirty underwear in it and the bed looked like it had been slept in they still wanted to rent the room out. I told them no you can’t rent that room it is DIRTY. I took the 4th room and went to buy all my own cleaning supplies and sheets. This place was dirty and the fact they know the rooms are dirty and STILL wanted to put someone in there is gross. Stay somewhere else there are better hotels for a lot cheaper in the area. Also the elevator was broken.

The coffee could be better.

This is a great hotel, especially for the price! This was my second stay here in three months. I was dealing with my mom’s passing. The staff were very friendly and helpful. I stayed a week and was very comfortable. The heated pool is great! Breakfast is nice. I felt safe. Will definitely stay here again in the future.

great value. Facility seems quite new

easy access to the highway

Clean N/A

Nice place and calm N/A

Every time I tried to go to my room, the front desk would YELL across the lobby demanding me to say room number out loud in front of the entire lobby. As a woman traveling alone, that is VERY dangerous and how women can get kidnapped and trafficked. I tried explaining this to the staff (one man and one woman) and the woman said “I don’t care. I need your room number.” incredibly loudly in front of everyone in the lobby eating breakfast. NEVER stay here as a woman traveling alone. They obviously don’t care about your safety.

Ok for the money. Parking can get a little tight. Breakfast was good

Staff was extremely kind & helpful. Would highly recommend to stay at this location when visiting Austin. Great location & only a few minutes away from the places we went to go visit.

Great location in the city and cleanliness. Everything was perfect. N/a

Rooms are always clean and quiet; it’s hard to believe even with its close proximity to the highway but it is a good place to rest and prepare for the next morning. The evening staff is the one I interact more and have all positive feedback to share - always kind and helpful. This is one of my favorite business travel properties to stay and recommend.

Nice experience here. Clean, quiet, and friendly staff.

I spend dozens of nights a year in hotels on the road for business. I have stayed everywhere from Motel 6 to Fairmont, depending on the occasion. This place was bad by any standard. The moment the elevator opened, the whole floor hit me like a brick wall. A used-diaper smell so strong it was hard to breathe. My room’s air conditioner was dead. After twenty minutes of fighting with it I picked up the phone to call reception. The phone was out of service. I went downstairs. They moved me to the last room they had. It was worse: wet puke stains still damp on the floor, and the whole room reeked of vomit. I was stuck there overnight. When they moved me, they had me swap the towel and soap myself. I had already used them to wash my face on arrival, so I took the clean towel and soap from the new room and put them in the old one. No fresh set for me. Just a swap. The next day they moved me again. That room was cleaner, but the problems were hotel-wide: low water pressure and a shower that never got hotter than lukewarm. Outside, constant construction and heavy traffic. Inside, other guests loud at all hours. When I asked to leave, they told me I could cancel with no penalty and that I would get a full refund. They kept the money for the last two nights anyway. I protested. They now say they are not giving it back. Do not stay here.

Horrible hotel!!! Very dirty and run down. Beds were horrible, will never prepay for a hotel again . I felt locked in and had to stay..

Easy access N/A

The power went out twice and the lamp above the chair I did hit my head on a couple times

The price was the reason I booked. I will not book off price again. Everything! Black mold!!!

I was bitten by an unidentified insect at the hotel. I have three bites—on my left pinky finger, right elbow, and the outer side of my right thigh. All three areas are very itchy, significantly swollen, and feel tight and painful when touched. I sent the message to the property management. I urged the team to inspect the rooms thoroughly to avoid hurting other visitors. This is a serious problem. But no response at all.

The hotel is amazing. Nice staff rooms are nice. When I got to our room the cable was messed up on that tv I told the front desk they instantly gave me another room . The breakfast was included and it was really good .

Can't charge items to the room like in other hotels. Mildly inconvenient. Pool was nice, cool, and clean. Room - lighting could have been better, water pressure in the shower was horrible, not sure if it was for all showers, or just ours.

The staff were friendly and helpful, the room was great as always. This La Quinta location is my go to.

I really liked how spacious the rooms were and how large the beds were- even the restroom too! I was not a fan of the construction surrounding the hotel. It just makes it harder to access the hotel. I also did not like that there were certain dark spots in the parking lot, especially where there was some homeless individuals setting up camp nearby.

Room was clean and spacious 10/10 staff was really nice and attentive. We didn’t wake up in time for breakfast but it would smell bomb! Over all a good experience

Room was clean. Beds were comfortable. Breakfast was good.

Liked everything about my stay minus the breakfast. Wish there were a few more options than what we had. Otherwise, I had a clean room and staff met all my needs.

Great location, hotel and room were very clean and well kept. Enjoyed my stay, I felt at ease and it was very comfortable.

The Rooms were very hot. This was not a problem last time we stayed.

It was a great hotel for our circumstances!

Great breakfast. Safe parking. Reasonable rates. I would definitely return.

The location was perfect Ant problems

Clean room

Clean room and staff was nice!

Staff felt judgy

The hotel staff was very accommodating and nice at check-in and at checkout. The hotel breakfast was nice. We only stayed for one night, but I would definitely stay again for a small trip.

The low price of <$100 per night before tax kept this rating at 3 stars. To some extent, you get what you pay for here.

When we got to our room the a/c was not working as well as it should and it smelled humid . Told the front desk and he was very helpfull and understanding he changed us to another room amiediatly on the same floor. Very professional.

It was close to my daughters university and had many great places to go eat Construction work going on but it’s only temporary so that means next time it will be done with new much improved roads

Close to my event. Very clean Nothing to complain

Everything was excellent for me. I will stay again next time.

The staff was not welcoming. The most serious issue was the disappearance of my suitcase from the room. I reported the problem to the manager, but the way the situation was handled was completely unsatisfactory. No real help or solution was offered, only a simple “sorry.” I am very disappointed with this stay and I do not recommend this hotel.

On my second day, I noticed that there were ants on the desk, some were over my laptop, I went to the front desk and attendant just said: oh, they just small black ants, do you want some poison so you can apply? What kind of answer is that. Very disappointed stayed. Employees don't care about guests. I don't think I would stay again at this facilities.

We have always enjoyed staying at La Quinta because of its welcoming service, comfortable accommodations, cleanliness, and pet-friendly policies. Unfortunately, this stay did not meet the standard we have come to expect. The hotel was clean, the amenities were good, and the front desk staff was generally kind and accommodating. One associate was especially helpful when she moved us from room 511 to room 513 after we reported a problem. Unfortunately, both rooms were extremely hot and humid, and the entire 5th floor felt unusually hot, almost like a sauna. After experiencing the same issue in room 513, we did not feel comfortable asking to move again, especially since the problem appeared to affect the entire floor. The temperature made it difficult to sleep or feel comfortable. We were also concerned that the room phones appeared to be disconnected or nonfunctional. This made us feel unsafe because we had no reliable way to contact the front desk or request assistance from our room. Whenever we needed something, we had to walk down to the front desk. Our interaction with Mr. Bhavin Patel, the General Manager, was particularly disappointing. He came across as rude and seemed unwilling to address my concerns. When I explained how disappointed I was with the situation, I did not feel that my concerns were taken seriously.

Property well kept. If it is not a new building - it feels like it is.

There was a lot of homeless people entering the hotel and it was really uncomfortable to have breakfast with all the noise and the argument they had with the homeless man

It was clean. Breakfast was good.

The hotel is extremely clean and the staff was super nice and helpful.

clean room and nice staff

Overall, though, I think I am done with La Quinta hotels based off of this experience.

Otherwise, the bathroom was very clean(no fan?) and the room and bed were good!

Friendly staff, clean , safe , accessible to tour sites Pool; maybe just clean it a little more

Rooms and whole place are nice. Bed is amazing and it happened to be pretty calm and quiet environment. Staff are nice but could be a bit nicer.

Perfect stay

Check in was easy. The room was clean and spacious. I booked this hotel because it had an indoor pool. I would consider staying there again the next time I visit Austin.

The unit of ac was to Noisi

Very comfortable

Price was affordable Whole area nearby was under construction and made it hard to get out of hotel. The swimming pool wasn’t necessarily pool ready. Not like photos, water was murky green and cloudy. We brought our swimsuits and ended up not wanting to get in. That was disappointing bc it was so hot outside

This was a nice hotel although I had to change rooms in the middle of the trip. Room was giving me anxiety from the AC

It was ok

Na

The room smelled horrible. Most likely because of the old dirty carpet. Also the air conditioner was extremely noisy. Sounded like a jet plane in the corner of the bedroom. We didn't sleep at all. We booked 2 nights and left after 1 despite not being able to get a refund for the 2nd night. That's how bad it was.

Breakfast and parking were both above average.

Satisfied with our stay! 😊

Breakfast provided needs improvement. Need more choices and real scramble eggs not lumps of yellow matter.

We stayed here while passing through Austin. It was a good location and quick, easy access to 35. It was worth the stay for the price and would stay here again.

The rooms were clean and parking is free

The breakfast was great. The location was convenient as it is along the highway. There are alot of restaurants close to the hotel. The room is spacious and clean. The only thing I didnt like was the pool not in service when we were about to use it. During check in it was still open.

The room wasnt terrible. The AC felt like it couldn't keep up and it was not as cold as we wanted in the middle of summer in Austin. There were lightbulbs not working in the bathroom. The pool was closed. The workout room looked nice. Breakfast option could have been better.

Clean rooms and nice people

Do not book this hotel. After one night, I cancelled my booking. They still charged me for extended nights and keep giving me the run around about how to reach a manager for my entitled refund. Clearly customer service is not their priority and they prefer to bill for services not rendered.

Loved the hotel & everything was as described.

The rooms are not cleaned daily, and towels must be changed only prior notify to the housekeeper. There is no air conditioning in the lobby at night, and there are flies.

Room was clean. I was only there for one day. I did not like that the lights on the bed didnt work though. Free breakfast was great though. I would stay there again.

Clean nice rooms

Hotel is very well maintained. Room was fresh and clean. Easy access to the freeway and restaurants around.

Rooms weren’t as clean as they could be

Everything was good other than not having soap and shampoo.

Clean room and nice staff.

The breakfast definitely has something to be desired - the eggs and sausage are definitely sub rate

Wonderful and modern property. Felt clean and safe. Happy with stay and will return.

Just an average hotel. Not bad, not great

Breakfast was below average. Front desk was not very welcoming. Absolutely zero perks. Needed to call down to replenish tissue and toilet paper. No bottled water unless you paid for it. Not planning to stay there again.

Traveling alone was not as big an issue as I wondered. I felt totally comfortable here. The staff was friendly, my room was very clean, and the lobby/breakfast area was well maintained. I was very impressed.

Perfect

Clean, updated, safe, cheap: 5 stars for the price.

Nice stay. Left before breakfast to get flight.

Muy céntrico y limpio... Nos encantó

Hotel was close to downtown and had good staffing.

The bathroom floor was dirty with hair on the floor like it had not even been swept. The carpet also had not been vacuumed. The bed, shower and sink were clean. Staff was not very friendly. The breakfast was good.

Yes

It wasn’t expensive so I shouldn’t complain but it was things that you expect to be better and easily

Cleanliness of room was great. Wonderful breakfast

All good

Our stay was great. Rooms were very clean. Did have a wee bit of sugar ants, but housekeeping took care of the issue quickly. No more ants after that. Staff were great! I will definitely stay here again in the near future.

I had cockroaches in my room and my co-worker had ants and other bugs. Rooms walls were not cleaned. It was a bad experience had to be moved as the bugs were so bad.

Clean room, staff pleasant