La Quinta Inn & Suites by Wyndham Austin Airport

Room was nice and big and location was spot on. No climate control in the elevators or lobby was very unfortunate. Room keys had to be replaced several times through out our stay which was an inconvenience.

I love the included breakfast, pool, and Gym. The kind of dangerous existing the building to the main street.

Olor a mojo Elevador descompuesto No hay shouttle entre 11pm y 6am NO Hay wifi

Elevador descompuesto Olor a moho No hay shuttle hacia/desde aeropuerto entre 11pm y 6am

Clean room. Friendly staff. Older hotel but clean and efficient. Great price!

Pleasant

The WiFi did not work even got a new room and it still did not work

Exceptional

Nice lobby and eating area. Room has some wear and tear.

Stayed 4 nights, room was very comfortable and clean. Staff was very friendly.

I mean my ceiling was covered in black mold, but other than that it was fine?

We couldn’t stay there. Room smelled like cigarettes (strong smell), curtain was ripped and falling off, the sofa chair arm looked like it was chewed. Everything looked and felt dirty. I see the 10/10 reviews, and I’m baffled by them.

Poor

Someone had spit on a picture in the bathroom. In the bedroom, food was splattered on a picture and the wall. Although there were 2 guests, there was only shampoo and other amenities for one person. The room was listed as handicapped, but had a tub with grab bar. The hotel hallways had a weird smell. The elevator had trash on the rail that remained there overnight. The elevator had a panel that was bent and could scratch someone and a peeling wall cover. We won’t stay at La Quinta hotels again.

Breakfast was good. Bed very comfortable. Good free self parking. Staff very accomodating. However, public wifi terrible. I spent over an hour during 3 calls. I had to reconnect at least 30 times in 3 days internet kept kicking me off. Also, no water fountain. The only one is in the fitness room and it wasn't working. Also neither of the 2 treadmills were working. I had to wait until after 1 for maintenance to check the pool chemicals. But the pool was nice and the outdoor seating is very nice.

Very good

We liked the room. It was comfy. Breakfast was nice. Maybe need updating a bit. Overall, All was good!

The room we were given to was in 5th floor and during our stay the elevator to 5th floor was not working. We had to take stairs. The room smells moldy and old. The TV did not work.

Convenient located, staff was extremely friendly and helpful. Musty smell, left with bed bug bites on my abdomen.water pressure was not good at all.

Hotel was clean and decently remodeled. Old smell, A/C didn't work properly, parking was limited, extremely uncomfortable bed, and the breakfast was absolutely disgusting. Watery eggs, fake sausage patties, watered down "100% Juice", skim milk only, and just cheap food quality across the board.

Distance from airport and all the places I was going was very close. The lobby where they serve breakfast smells like Vomit and pee. The room was diagusting dirty, the bathroom next to the tub had mold. No one cleaned the room once we checked in Friday and checkout Monday. Horrible stay in my view!

Close to the airport and cheap There was a roach in our room/bathroom

Good

All good - great staff and comfortable clean room

The room itself was OK just like the rest of the hotel. The sheets were surprisingly clean. I did check for bedbugs and other things.l, luckily I didn’t find any. I was happy to see that there were no weird stains or anything on the sheets as well. But the pillows were awful. The mattress felt like it was tilted so I felt like I was sliding off all night long and the room just had a very perfumy funk to it. Breakfast was included and it was OK. Needless to say, the entire experience was OK. if OK is OK with you then you will feel right at home.

Room was nice and cool. Had no issues with the property.

Some of the areas need updating. Paint peeling on the room door.

Very friendly staff.

The room was awful. Mold all over the bathroom, on the lampshades, on the walls. Trash piled outside a room in the hall for more than 24 hours. Ice machine broken sketchy parking lot. Blood specks on the sheets!!

Disappointing

Superb

Our room clearly had not been cleaned. There was blood on the sheets and pillow cases, dead bugs on the floor, and a used soap bar in the shower. The room also smelled like mildew. There was mold growing around the seams in the tub. Overall the room was disgusting. Front desk staff were nice but the hotel in general smells like smoke and is in disrepair

The staff was helpful and informative, rooms were extra clean and fresh upon arrival

The comfy bed and showers! The tvs :(

Customer service Floor level

Close to airport A.c. didn't work. Door looked like it was kicked in. Could hear the washer and dryer all night, sound of a air compressor going off all night.

Very poor

All of it no complaints

Bad

-Shuttle Bus -Near Airport -Gas station near hotel and dinning areas Bad(B -

The room freaked of mold the second we walked in. It was visible on the walls. When I asked for a new room, the guy at the front desk was rude about it. Then was supposedly only able to accommodate us on a floor where my family of 5, including a toddler and an infant had to climb a flight of stairs with all of our luggage.

The service was excellent.

Loved everything

Room has a humidity smell…at check in the gentleman was not very friendly but check out girl was very helpful

Shower faucet was constantly dripping. Front pieces on AC unit were hanging off and wouldn’t stay in place. Roaches were crawling around the room at night, absolutely disgusting to wake up to and avoid stepping on them. Elevators were broken, so we had to climb up the stairs to the 5th floor. I would never stay here again or recommend to anyone

The elevator was broken and they gave us a room on the 5th floor nobody offered to help with all of our luggage which us heavy.

Staff was amazing. Helpful and friendly. Our room was very clean and comfortable. We plan to stay there again

What a great location being by the airport and walking distance to restaurants! But what impressed me the most is the genuine kindness of the staff...always willing to go out of their way to help. Here's one example...I'm on the phone talking to an uber driver b/c my father left his phone in the car and the staff member over hears me saying "let me write down your number" and she goes and grabs me a paper and pen without me asking. Later that day my son arrived and we were waiting in the lobby and he left his backpack full of valuables while we were trying to get the rest of our luggage out of the car. We were frantic looking for it when we were in our room and finally went to check the lobby and a staff member had remembered my son with it on and had held it at the desk. We were so grateful and appreciative for their honesty and helpfulness. What a great team there and again, loved the location!

Staff was helpful and friendly

I was surprised at the accommodations. WELL above what I expected. I'll stay there again!

Very little help from night staff when asked. Breakfast was very limited - no spoons to stir coffee or eat. TV remote not working. Mold on the ceiling. Will definitely not stay there again. The poor rating is being generous.

1) large cockroach crawling past the front desk adjacent to the breakfast buffet. 2) elevator broken so I had to use the service elevator on the opposite side of the hotel and then walk up 2 flights of stairs with my luggage 3) room had strange features such as mounting the toilet paper holder under the vanity in such a fashion that it was tight against the vanity and the toilet paper wouldn’t unroll 4) unidentifiable stain on the sheets my son pointed out 5) functioning elevator had peeling wallpaper and a graffitied display 6) 2 bags of garbage left in the stairwell

Very good Sts

I booked this by mistake and couldn't get a cancel

No soap was in my bathroom, and I had to take the stairs to the 5th floor

Great place to stay

Clean room extra cold ac bed very comfortable

Good for a one night stay. Clean, big rooms. The only thing is that the keys never worked and we went to the front desk and they opened the room for us, they should have functional keys

Very pleasant and accommodating staff. Room was very clean and smelled great! Nice variety for breakfast. Would definitely recommend!

It ok

The ac did not work and the front desk was not very welcoming

Breakfast wasn’t that great , scrambled eggs and sausage patties , or make your own waffles … had to swap rooms due to a big cockroach in my room , then the elevators stopped working … not the best stay

Staff members are very friendly and helpful

Corner of room looked as if there might be mold. Otherwise all was good

The room was clean but hallways and elevator and entrance of elevator was really bad

Pretty good stay overrall - the only thing that sucked was that the elevators were out of service a day into our trip after someone smoked weed in the building, so we had to walk up and down the stairs for the rest the trip. We were on the 5th floor.

Had minimal request for hotel which was swimming pool and pet friendly. The price of the hotel was moderated similar to the rest. It appearance and motel is nice. But in checking in I realized the elevator to our fourth floor did not work and was not connected to the adjoining other elevator which we were told to use. We stayed 5 days and try to make it work as we were there for vacation and my granddaughter's birthday. But by Monday we were exhausted going up and down the stairs and it took three trips to carrier suitcase down. The pool never opened and the elevator never worked. I woke up this morning to multiple roaches in the bathroom. There is too many things that are not repaired or kept up 2 inch and the Very obvious in the room. The main one mold in the bathtub. The continental breakfast was okay but minimum not much for a diabetic diet. And served with even a more sour attitude. We will not be staying at this Motel in the future as they were aware their pool and elevator wasn't working when we made the reservation and was still charged as if all that anemones were in working order. It left me exhausted much of the time as I am in my late 50s and family members in their 60s I believe it was such an unkind thing to do to older people to put them in the fourth floor knowing they would have to walk that much. And then nobody checked on it knowing that they did that. 4th floor hallway smelled a sewage on and off. And I don't want to mention that the outside doors security

Okay

good location and rooms were good

I used to love La Quinta's but recently am finding that they no longer seem to be paying attention to their maintenance or overall appearance. This hotel had good reviews but I was given a King Suute that had an A/C unit fan that was so loud it was impossible to sleep. The dest clerk very nicely offered to change my room but only had a similar room on the 5th floor with an elevator that also wasn't working. I opted for a double bed room that was much less than what I booked. It also had a rag left on the floor by the cleaning crew. Yuck! I know the owner who built La Quinta truly built a great brand...makes me wonder what happened?

Staff was kind and friendly. My room had mold all over the ceiling and smelled really bad. I don’t expect much though from a last minute booking for the night. The room overall was damp, bedding felt damp, carpet too, ceiling you could clearly see the mold. Free shuttle to airport was nice and the driver was very kind.

Clean room, great that they have a shuttle from and to the airport.

Excellent

Property staff is friendly and helpful but the property needs updating especially the security cameras and card readers

Great location to the airport and they have a good staff and rooms were nice

Great stay can't wait to stay again

Elevators broke. Not told this by first front desk person. Had to use stairs. Hallways were filthy. Accidentally booked this hotel again. First time = also the elevators didn’t work and they wanted us to walk 5 flights of stairs with luggage. Offered nothing for this inconvenience. Either time. Front desk person had no interest in helping us and acted annoyed we were checking in. Not a good experience.

No tenían lista la habitación que yo reservé y el elevador no funcionaba!

Clean. Staff were wonderful! Shuttle service was very convenient

Great property, no complaints. Only spent the night for a flight.

Was not well kept at all. Side doors were unlocked 24 hrs a day. Bathroom was in dire need of fresh paint. Our room was not cleaned for 4 days. Had to ask for it 3 times to get it done. Would not recommend

The hotel was nice but at the same time nice.

Close to airport and close to downtown . Very nice hotel and very professional staff.

cab service and shuttle service to the airport were almost non existent at 230 am

My room was very clean, everyplace not so much! In fact I tried to cancel but I was to late!

Amazing hotel perfectly located for an early flight the next day. Loved the beds and the friendliness of the staff. Left some glasses behind and they were able to locate them and hold them until we were back in the area.

TV didn't work..Didn't offer to replace it...Pool wasn't even in service, refrigerator didn't work

No maid service for 3 days

It’s good for a weekend / short stay

Clean room very helpful staff the room gets cold which i love! Elevators are a bit slow and the hallways are hot but not too much of a bother to me. I would stay again!

Friendly staff!

Great

Wet carpet ( called from desk, no response) Hotels need an extremely updated and upgrade

They oversold the rooms for the night, so I got a different room than the one I had originally reserved. AC at lobby was barely working and it is summer in Texas. The room was extremely humid and ceiling was covered in what looked like black mold. Sheets and bath tub were dirty.

The staff was super helpful but our room was full of mold and had roaches they had to gives another room because on top of that the carpet was wet from the ac i wouldn't recommend this hotel at all

The room is very big and suitable for family. The airport shuttle is on time. It is a decent airport hotel.

Everything was good except the giant cockroach in the elevator.

Staff was wonderful. The overall condition of the property was subpar. It was clean for the most part, but run down. It was fine for a bed too sleep in for 1 night, but not really worth the cost overall.

Easy access and friendly helpful staff. Room very clean

Everything was good.

The staff was excellent and very friendly. The rooms were pretty beat up and in need of paint. Desk had graffiti scratched into it and the shower, while clean, was gross. The hall carpets smell bad too.

The hotle is good if you are staying because you have an early flight, nothing special.

It was very clean. Staff was very nice and we enjoyed our stay thanks.

The property wasn’t well maintained in addition to the interior had not been vacuumed recently. The same garbage and mess was in the hallway and on the carpet my 2 night stay. The shower did not appear to have been cleaned and I could see bare foot prints in the shower. The shower also had other nasty gunk. I would not stay at this locations ever again.

Good hotel

Well kept and maintained bathroom. The description of cleanliness about the rooms and bathroom was not accurate. My bathroom had mold and mildew/ scum built in the corners in the bathroom.

This property gave me the impression that it may have been very nice a few years ago, but it was in disrepair. Wallpaper in hallways and elevators was torn and worn. Once inside the room it was mostly average, except the air conditioner cover was laying on the floor when I arrive, I tried to snap it back on, but it would not stay. In general, the facility was in need of some TLC all around. I expected more for the price.

Todo bien personal limpieza todo bien

Perfect stay when having an early morning flight. Flight got delayed and so we were actually able to have a fantastic and filling breakfast just what we needed. Staff was friendly and able to answer and help with what we needed.

Only stayed one night

They need a business center with a printer . The breakfast was great and the waffles also ..also the shuttle service was class A But I also need to mention the exit door was broken and people where coming in and out that appeared somewhat questionable

While the hotel was close to the airport and offered a free shuttle (which only ran from 5am to 7:45pm), the property was very run down and our room was not clean (i.e., there was other people's hair on the counter and in our towels, the toilet wasn't clean). I will not be staying here again and would not recommend to others.

The biggest issue was the lobby restroom. After flushing the toilet, the toilet seat suddenly became extremely hot and steam started coming out of the bowl. The water appeared to be boiling hot, almost like it was connected to a water heater. I’ve never seen anything like that before, and it honestly startled me enough that I jumped up because I was worried about getting burned. To make matters worse, there was no soap available to wash my hands because both soap dispensers were broken. Checking into my room was also frustrating. The front desk had to make five different key cards before one finally worked. None of the others would open my room door. Inside the room, the thermostat didn’t seem to communicate properly with the PTAC unit, making temperature control difficult. The breakfast lobby area also looked poorly maintained. The large wall where the TV is mounted has noticeably crooked sheetrock and an unfinished appearance. It gives the impression that repairs were done as cheaply as possible without proper quality control. Overall, this was not the level of quality or maintenance I expect from a hotel. I hope management addresses these issues for future guests.

The hallway to the room was hot, as if the AC was not running. Our room felt humid to the point where our sheets felt a little damp. The handle of the bathroom door was broken off. The bathtub had a big stain. The only reason why we stayed and made do was because we had worked all day and driven in from Houston late at night and had to be up early for an event, but we will not stay here again.

Staff is very helpful. Hotel is in a good location and it’s in pretty decent shape.

Na

There was a huge cockroach in my room crawling all over the wall. The staff was good about getting me another room but I couldn’t sleep comfortably after that.

Muy buenas instalaciones cómodas y limpias las suites muy amplían cómodas y bonitas

We always stay here when flying out of Austin. The staff at the hotel are always very friendly and the check-in process is easy online. The rooms are clean and comfortable and close to the airport.

Clean room and plenty of parking.