La Quinta Inn by Wyndham Austin Capitol / Downtown

The carpet was really stained and the wallpaper was peeling off. I spent $3.95 on a soda machine twice and both times, the wrong drink came out. The front desk said they couldn’t do anything about it because it was an outside vendor.

Older hotel and not well kept up with. Online pictures are better than the eye meets. Shower head with so much calcium deposits, the water just trickled out. The staff was very nice and refunded my $

All Your staff, especially Daphne, and Rj made my stay easier. Renovations NEED to be made on elevators, paint the walls that have GRAFFITI on them, fix up the pool and pool door,

For the price and the location, this place good enough.

Great location! Hotel is definitely older, some sketchy parts while walking. Room was okay, but smelled old, if that makes sense. My key card needed to be rekeyed every time I left my room, which was highly annoying, especially at 1130 PM and there was a 30 minute wait at the service desk. There were roaches in the dining area storage cabinets because one crawled out of a crack, waved, then went about its business.

The smell the damp in the wall and the a/c spraying an old sock smell haha

Discussing property $45 for parking elevators bad

Everything Nothing

Mould smell was almost unbearable .

This was the most run-down, filthiest motel we have ever checked into. There were disgusting stains on the box springs, chairs, bathroom door (resembling feces), and in the sink (including a moldy substance all around the rim). There was a large ball of animal hair by the bed. Paint was peeling in the window sill and the window was very dirty. There were no hangers in the closet until we went to the lobby to request some. There was an empty water bottle and a plastic fork under the bed. There were at least a dozen cigarette butts on the hallway floor outside our room. We decided we couldn’t stay there so went to check out shortly after checking in. We had paid ($684) for 2 nights at check-in, but the manager on duty would only refund one night, and would only do that if I went back up to the room (on the 4th floor) and retrieved the hangers they had delivered. So we lost $342, but there was no way we could have stayed in that place even one night. The La Quinta and Wyndham hotel chains should be embarrassed about the condition of this place. If they saw it, they would no doubt be as horrified as we were.

I've stayed in some bad hotels before but by far this has been the worst hotel I've ever experienced. The hotel needs major upgrading. The elevator floor is a hazard, carpets are placed on top of an uneven floor and disgusting inside. The room was filthy, the carpet alone left so much dirt on our feet we had to wipe them before getting in the bed. The bathroom tiny and water damaged as well as the sink area. The AC didn't work but they were quick on getting that issue resolved. Stay here if you want to catch herpes from the filthiness of this hotel. That's how it felt.

Great location, but some amenities didn’t work/ were missing, property is run down, and the big one, we found roaches in the room. Because of the bugs, I would not stay there again.

I have never had to write a bad review but this was disappointing. I paid over $350 a night for a room where the main door didn’t even meet the ground. I was on the first floor and had a 2 inch gap between the door and ground. (If I was a mouse I’d absolutely move in). We plugged the missing threshold with a blanket to keep potential critters out. The toilet top was an oval on a rectangle base. Someone literally found a random top and placed it there. The room layout and size was great, but the overall feeling of being safe was concerning. If this was cheaper and had better security I’d give it a “C-”, but man this was disappointing. D-

The location to the venue we were attending wa great. We were able to walk, so we didn't have to pay for parking or an Uber The cleanliness and amenities could have been better. There was no microwave or coffee pot. We had to book a deluxe room just so we could have a tiny mini fridge. We had a king size bed and there were only 3 small pillows for the whole bed.

Gross. Nothing works. If I had not prepaid, I would have left the first night. The only thing it had going for it was proximity to the event I was at.

Staff was friendly and helpful. my room was dirty, had mold above shower and toilet, hair on bed, AC was very dirty.

Great place

I would certainly stay here again in the future.

The location and the staff was great The property is old and needs updating. Which seemed to be in progress in some areas. That said the pricing could have been better taking the age and condition of the property into consideration.

Room was dirty. Roof had spider webs. They hotel does not provide daily room cleaning as any other hotel would. Breakfast was very basic. Did not even had soap for the shower, had to go asking for it to the front desk. Elevator broke during my stay. Key card keep getting disconnected every single afternoon. Not the best experience to be honest.

위치

Para el precio, está bien lo q ofrece. Sólo mejoraría dar mantenimiento a las instalaciones, por ejemplo: el piso del ascensor; o mejorar un poco el tema del desayuno (la difícil puerta e ítems disponibles)

I DO NOT recommend staying at this facility!!! Property very unkept, trash everywhere including the parking lot, walk ways, and right outside in front of the room was a mattress and other piles of trash . The room was VERY nasty with mold on the ceilings and walls. Smelled of mildew and smoke. Dust all over the tables and chair. Floors had huge dirty stains everywhere, looked like it had not ever been vacuumed. The toilet wouldn’t flush. Called the front desk was told she would put in a work order since the maintenance team was not on property. I called back 15 mins later explaining all of my other issues, was told she had to go to the bathroom herself, so it would be awhile before she would get back to me (great, at least one of us could use the bathroom) Elevators out of order walked down 3 flights of stairs w/luggage was an experience. Stairwell had heavy smell of urine, trash and not well lit. Felt very unsafe. We changed rooms and the next room was even worse. Flies and Nats were everywhere. Smoke detector was covered up in plastic. That room had not been vacuumed either found fingernails and other trash on the floors. A mini refrigerator right next to the bed that hadn’t been plugged in. There were live wires hanging out of the air conditioning unit. Woke up and found a roach crawling on the bed. After speaking to the manager and showed her photos, NO accountability or compensation just excuses for all issues. Absolutely the WORST experience I’ve ever had at a hotel.

Not much Mold in the bathroom, no door to the bathroom. Rotting framing in the bathroom. Paper thin walls. No handsoap. No water. Elevators broken. Fire escape doors all proped open. Elevator fooring heavily danaged.

Personally, I like my rooms cleaned with a little more detail.

A man was inside one of our assigned rooms when we first entered. We do not know whether he was maintenance staff or someone else. When we returned around 1 a.m., we found cockroaches actively moving around, pubic hairs on the bathroom sink, hairs on bedding, brown/discolored pillows, stained linens, and floor debris. The beds were already in that condition upon arrival. We have photographs. We immediately went to the front desk. John would not acknowledge our photos or address our complaints. He offered no solution or apology, only saying we needed a manager who would not return until the next day. I had to ask for her name and number. We left without sleeping in either room and paid $379.50 for two rooms at Holiday Inn for approximately four hours of sleep. The next morning, Jonathan was courteous but referred me to the manager. I left a message and received no callback. Repeated afternoon calls went unanswered. Hotels.com declined to help because we paid the hotel directly. We paid $165.04 for these rooms. Unsanitary conditions and no meaningful response when reported. I would not stay here again. Still working to get refunded and any communication

still waiting on my refund. the not so customer friendly lady at the front desk on 10/17/26 @ roughly 3:20pm refused to give me a clean room with clean made beds. instead she wanted me to wait for it to be cleaned when it was supposed to be clean when she handed me the room keys. she offered me a full refund for the room i had booked because i was being argumentative towards her, which is half true. i was simply replying in the same tone she was providing customer service.

Lack of maintenance

in

The mattress was okay Unfortunately, our stay at this inn was very disappointing due to the poor cleanliness and maintenance of the room. When I turned on the hot water in the shower, there was a strong smell of urine. It was unclear whether someone had urinated in the bathtub before our arrival or whether the smell was coming from the shower curtain, but it was absolutely unpleasant. The bathroom was disgusting, with questionable stains and marks all over the bathroom door. The bathtub was clogged, making it difficult to shower comfortably. There was dust throughout the carpet, a noticeable moldy smell as soon as we entered the room, and stains on the towels. Overall, the room felt unclean and poorly maintained. These issues significantly affected our stay, and we would not consider returning. We paid $600/ night since it was f1 week and this was not what i expected.

Didn't try it. Water/Ice machine on floor 3 is missing and there was just a hose where it used to be, leaking. The door that I was meant to swipe my key to get into my section of rooms was never actually locked, it was just open for anyone to walk through. The vending machine on floor 3 didn't work. The hallway floor outside of my room looked like it hadn't be vacuumed in months. My bathroom door was literally hanging off and a had a hole in it - it wouldn't close. The elevators have chunks of actual floor missing so are just covered up with door mats. Dead ran over bird in the parking lot on the day I arrived. Still there on the day I left. Person at front desk told me the gym was 24/7. Turns out it was closed the entire time. Toilet paper was pretty much gone on my arrival - clearly the previous guest's roll was just left for me to use. The whole thing was horrendous.

Didn't try it. Water/Ice machine on floor 3 is missing and there was just a hose where it used to be, leaking. The door that I was meant to swipe my key to get into my section of rooms was never actually locked, it was just open for anyone to walk through. The vending machine on floor 3 didn't work. The hallway floor outside of my room looked like it hadn't be vacuumed in months. My bathroom door was literally hanging off and a had a hole in it - it wouldn't close. The elevators have chunks of actual floor missing so are just covered up with door mats. Dead ran over bird in the parking lot on the day I arrived. Still there on the day I left. Person at front desk told me the gym was 24/7. Turns out it was closed the entire time. Toilet paper was pretty much gone on my arrival - clearly the previous guest's roll was just left for me to use. The whole thing was horrendous.

The mattress was okay Unfortunately, our stay at this inn was very disappointing due to the poor cleanliness and maintenance of the room. When I turned on the hot water in the shower, there was a strong smell of urine. It was unclear whether someone had urinated in the bathtub before our arrival or whether the smell was coming from the shower curtain, but it was absolutely unpleasant. The bathroom was disgusting, with questionable stains and marks all over the bathroom door. The bathtub was clogged, making it difficult to shower comfortably. There was dust throughout the carpet, a noticeable moldy smell as soon as we entered the room, and stains on the towels. Overall, the room felt unclean and poorly maintained. These issues significantly affected our stay, and we would not consider returning. We paid $600/ night since it was f1 week and this was not what i expected.

A

From the valet parking attendant to every member of the front desk staff, everyone made our stay a smooth and pleasant experience. Although the room had a few minor inconveniences, they were manageable and did not take away from the excellent service we received. Thank you all for making our stay so easy.

The room was awful

ROACHES!! 500$ a night and it’s so old and nasty they charged valet parking but there was no valet attendants. The parking garage smelled like urine and looked like we’d get stabbed there

Please do not book here. The elevators are not safe at all. The carpets in the rooms are gross and smelly. The plumbing is wonky and leaky and the doors are not secure

The staff who assisted us, however, were exceptional. They accommodated members of our party arriving at different times, helped them get to the room, and handled billing corrections and adjustments with patience and professionalism. If you’re looking for a basic, no-frills budget stay, this hotel may meet your needs. However, cleanliness, upkeep, and cosmetic improvements would make a significant difference. If you want something a little more comfortable while staying within a budget, I would explore other options and look closely at recent guest photos and reviews rather than relying solely on the listing images.

Friendly staff and we had a bed to sleep in at least. $40 per night parking, in a garage full of trash and extremely creepy !! The building was very old and run down. Cracked floors, missing ceiling tiles in a very old and small elevator. No breakfast but we didn't care we just wanted to leave.

Friendly staff and we had a bed to sleep in at least. $40 per night parking, in a garage full of trash and extremely creepy !! The building was very old and run down. Cracked floors, missing ceiling tiles in a very old and small elevator. No breakfast but we didn't care we just wanted to leave.

Tub faucet didn’t work, so no showers. The bathroom sink leaked badly onto floor when turned on. The breakfast left a lot to be desired. Was there early, little selection, floors and tables sticky. Not bad but could have been better.

In their defense we were told that the property was just sold to an independent so renovations are in the works. The company that owned it before was horrible but it is the closest hotel to the football stadium. I just hope things are better by next visit.

I checked into my room and immediately checked right out. As we approached the elevator, we noticed the destroyed flooring that was covered up with a measly floor mat. Once we accessed the room we were in disbelief. The bathroom curtain has mold on it, the clean bed sheets are stained and had crumbs all over. The grounds and conditions of the hotel look nothing like it did on the hotel website.

The place Is really old and dates , needs lots of renovaciones and the restroom didn’t have a trash can.

The staff was very friendly but the place itself was horrible. There was graffiti on the walls of the hotel, a hole on the elevator floor which was just covered with a floor mat, there was trash cans in every corner inside the hotel which the trash was overflowing, in the room there was a cockroach on the bed that i ended up removing. I could never stay at this hotel ever again.

Staff tries their best. The property is old and run down.

The lobby elevator had cracked, broken and uneven tiles that is a trip hazzard. The Staff was fine. The cleaning crew has a huge challenge making the room feel clean and fresh. The mattress looked very worn. The walkways and outdoor parking area are dirty. We heard outside traffic noise, pet noises guests noise even though our door locked it did not seal. We would not stay at this property again.

I shouldve believed the reviews when I booked, but thought that it couldnt be that bad, but yes it can. It had the layout of a motel but was much more run down. It was a place to sleep so I guess it served its base purpose, but not a nice one.

On the first day we got there one of the staff members opened our door to our room twice in the same day without knocking. Front desk were nice. This place needs a lot of work pool had no water in it only one elevator working the one working the tile on the floor was cracked and had a rubber mat covering it. The stairwell were not clean at all. Would not recommend this place needs a lot of work.

Nothing Everything

Nothing Everything

Terrible, dirty, waited for 7 hours for our room to be ready on check in to tell us they were over booked and had no rooms for us

Save yourself some time and do not book at this hotel. It was easily the worst hotel I have ever stayed at. The hallway and room smelt worse than a high school locker room. It literally upset our stomachs. The room was dirty, the bed didn’t have a skirt it was just the box spring, the room had bugs in it and the AC worked when it wanted to. The parking had piles of trash everywhere. We didn’t stay the night, instead drove 2 hours home. We walked straight back out and checked out.

I am sorry to say that this property seems to have deteriorated markedly since my last stay several years ago. Perhaps we just got the worst room. I am sorry to say it was very dirty, case in point, there was a bloody handprint on one of the curtains and several holes on the other. The doorframe bore signs of somebody trying to kick the door in in the past. Dirt in the room corners, mold and paint splashes by the bathtub. No shampoo or conditioner, just a bar of soap. However, the beds seemed clean and comfortable. No bed bugs. The staff was nice. Breakfast area was very dirty and I suspect that I could taste mold on the apple juice coming from the machine. Disappointing. The location is great though. Almost forgot, the office chair had mystery white stains on the seat and a leg of the other chair was just dangling.

We needed a room for the night and it served its purpose.

Great price for the location. That’s about it. lol

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We only stayed one night, but compared to others La Quinta this was left subpar. You get what you paid for. Room was clean enough. It looks like they are remodeling but not. Plaster on floor. Door was missing upper lock. There was pee in the stairway. It said non smoking but the smoke was still there. One night stay was good since it was close enough to the concert venue. Parking was good you had to pay but not too bad. The rooms were clean. The pee in the stairwell was the grossest part for me. I know its Austin but ewww!

Place feels unsafe. Elevators were not working when we arrived. Had to use the stairs which smelled like terrible like urine. Asked for towels and they were rude and they did not have any towels.

Ghetto, dirty, falling apart

but property is in BAD shape, elevators are broken, nothing to eat at breakfast no coffee in the room, no soap or shampoo in the rooms

I had to wait 2 and a half hours past my check in time, there was no coffee at breakfast, the waffle machine was broken, the elevator didn't work

Support, please look forward to an email…

Don’t.

This place place was awful!! It is old and obviously has never been updated...nor repaired. Broken tiles and trim and most every ammenity inoperable. All common areas were gross.The "free breakfast" was pathetic! The valet parking was our only option and cost $45 a day! They were extremely late reporting to work on our last day, so I had to go find my own car in the dingy and dirty parking deck...huge stack of trash down there too. HadbI not pre-paid, we would have left once we saw it. Huge waste of money and put a damper on my husband's birthday we were celebrating.

They charged 35$+for parking additionally which was surprise to us and highly recommend not to stay here as the rooms are untidy and parking charged high..

The hotel was trashed every where. The construction was horrible and everything was disgusting. Had I saw pictures of actual hotel on site I would have chose somewhere else.

Never stay here

It was in a good area and it was very close to where I was heading , very secure and very quiet.

Room was supposed to be ready at 3:00, but by 4:30 they were still telling me it was going to be a while.

Negatives: elevator floor crumbling (a little scary); second elevator not working and, by looks of what spilling out, probably best; carpet very stained and sticky under a chair I was moving to use; toilet seat loose and crooked; sink draining slowly; smoke alarm had face removed and no battery in place; tissue dispenser empty; half a roll of cheap toilet tissue; and although I did not plan to use it, pool was green; walkways dirty; breakfast sparce and not really clean or appetizing. Positives: location excellent; bed, although sunk in the middle, was comfortable; air conditioning excellent and hot water in the shower was perfect and abundant.

property in really bad conditions , from 1 to 5 (-5 ) definetly need to put some money on the property conditions .... staff and service were good ... 2 thing completlly different, service was good , not recommended to stay, period.

The hotel was disgusting. It looked like it was never clean and things were broken apart, and it smell like cigarettes.

They cancelled my booking with no notice along with at least 9 others. I was forced to find another hotel late at night. I want reimbursement of all added expenses. See above

They cancelled my booking with no notice along with at least 9 others. I was forced to find another hotel late at night. I want reimbursement of all added expenses. See above

The hotel was in a good location. Amenities and condition of property were not good. Lack of breakfast items and some parts of the property were not clean

Staff were super helpfully. Building was a little run down but Good value for money

My room had no hot water. The carpet needs to be replaced. There was a used towel in the closet.

The carpet was stained and the toilet was dirty like there was pee on it. Theres a lot of trash in the parking lot like dryer lint and junk.

The staff were excellent, super friendly and did the best they could. Owners and management need to step up.

Had to change rooms 3x. First room was slept in ana lockndidnt work. $35/day oarking in a scary garage. Alotnofnjomeless people and pee smell by first room. Manager gave us a refund

If you think the price is too good to be true, you would be correct. I beg you all to please stay elsewhere.

probably the dirtiest hotel i have even seen. trash left behind from previous guests. floors not vacuumed and very dirty. bugs on floor and walls. staff didn't seem to be bothered by this at all.

Mold everywhere

The area was not clean at all. You have to pay extra for the parking but even so the parking lot didn't feel safe and it smelled like pee. I didn't feel safe staying at the hotel

The staff were amazing!! Only issues were the neglected pool and busted elevators. Would suggest a new paint job.

The only thing that was good about this hotel was the room, the maid did an excellent job, but everything else was a disaster, the pool was green, the breakfast was the worst, the elevator floor was falling apart, the carpet in the hallway was disgusting. It’s like they gave up and nobody is doing anything to improve this particular hotel. It’s a good location but it’s so disappointing

proximity to downtown

The valet person was really good. Everything else was absolutely horrible.

The hotel does not match the pictures. It’s effectively a not well maintained rundown motel. The gym was not accessible and nonfunctional. The pool look nice but it’s small. The rooms were worn with stain walls linoleum coming up in the bathrooms and when you stepped in the tub you could feel it giving away underneath. They only thing positive was its location in reference to the Moody Center.

Door broken

The entire place was in ruins and dirty. it was so bad that I felt unsafe. the only good thing was the staff was friendly. My room didn’t get clean though. And if you are going to park your car among dirty discarded mattresses they still pretend you have to pay for parking! Elevators not working except for one secured doors not working rancid snacks from the vending machines. BReakfast not even cups to pour coffee into. I think the only good thing is the location but it is hurting the brand for sure

Dirt throughout the entire hotel. The restroom door was breaking apart from the frame. Hot water took forever to come out. No fridge and microwave as shown online in the room. Complimentary breakfast was a joke. And over charged me for parking still waiting on my refund.

This low end motel is in an excellent location right next to the beautiful capitol of Texas. There is a lot of potential with this motel. The staff were very helpful, and the bed was not too bad. However, the lights flickering, door to the shower/toilet not opening, the tub spout falling off was not great. If they fixed up the units, and made an effort this could be a wonderful option for budget minded travelers. We easily walked from the motel down to 6th street, the capitol, and to good restaurants and we felt safe doing so.

Great for a place to sleep however there are crickets and cockroaches

Nice staff

I saw the reviews before booking and thought "it can't be that bad". Then we stayed and realized it was worse. Ended up staying the rest of our trip at another hotel. Don't make the same mistake, listen to the reviews.

“Complimentary breakfast “ was disgustingly disgusting. Lobby smells like mold. Toilet leaking. Bathroom light wasn’t working. Meh, stay elsewhere

Very convenient location for Moody Center

Staff was amazing! Room was sufficient.

I tried calling hotel hours before arrival to see if we can get indoor rooms because they have rooms with entry from outdoors I couldn’t get a hold of them I texted them never got a response just an overall horrible experience had to cancel and just stay elsewhere I had never experienced that with La Quinta I think they should have surprised visits and explore this run down section and have them renovate or demolish honestly a roach hotel

The air conditioning worked great considering the Texas heat and the thermostat hanging out of the wall.

When went to breakfast an hour before the breakfast was to close; no more mix for waffles (breakfast 6-9, I went at 8). Another woman in breakfast lounge commented to her husband worst experience; she stated it was "worse than a dump".

Serves basically as a comfortable place to sleep at night. Not a place to hang out, but if you're out all day, it fills the bill. Breakfast is fairly basic, but considering the price of the hotel, pretty decent. One minor complaint; my room had a desk but no chair; staff said they would bring one in, but never did.

Place is a dump. Peeling paint, dirty walls, dingy/old furnishings, generally unclean appearance. I didn’t even want to sit in the desk chair in my room it was so disgusting. Needs a complete refresh ASAP.

Stafff helpful but

I

Fix and clean your property. 3 rooms with lights not working, 2 rooms we couldn't enter — door key batteries dead, 1 room not cleaned after the prior guest, bathroom door water-damaged and wouldn't close, no room number on the door, hole in the door, broken and damaged furniture. Frustrating to pay for a US hotel in worse condition than hotels I've stayed in in third-world countries. Disgusting place. AVOID!!!

The staff was great. The property and rooms were disgustingly filthy. The beds were stained & gross. There was vomit in the stairwell from the garage to the hotel entrance. The bathtub had bugs coming out of drain when I turned on the shower. There weren’t any grippers on the bottom of the tub & nothing to hold on to when getting in & out of tub. The cost was ridiculously high for such a filthy place.

Ideal location, but very sketchy place. AC did not work. 3 inch gap at the bottom of the outside door. TV did not work, and very very cheap sheets.

The place is clean and it has the basics you need , but nothing fancy. The facilities are old but working. The location is great. Breakfast is very basic, nothing cooked, except for boiled eggs. My only complaint is the noise - even at 10:30pm there’s sirens from the police car and noisy luggage rolling across the corridor.

Hotel was pretty good. Only thing was not notified about $36per day overnight parking.

The price should’ve been a flag. This property looks like it should’ve been demolished about 18 years ago and rebuilt. Instead they chose to just put a coat of paint over everything. On the positive side, no noise, no marijuana smoke, pretty good security. Oh yeah, parking is extra.

The room smelled of mildew and mold. My wife and I couldn’t shower because the water was blistering hot! ZERO cold water. Also where the shower head threads on, was poorly taped and sealed so the water was blasting from the threads over the curtain rail, all over the bathroom floor. No bed bugs, so I guess there’s that.

When I tried calling the front desk for help, no one answered despite calling three times. When I complained the next morning, the staff was dismissive and rude, telling me I "should have walked down to reception." At 2 AM, with a suspicious individual loitering in the area, walking downstairs alone was a safety risk I was not willing to take. The photos online are completely misleading and do not reflect reality. For a property operated under the Wyndham name, this level of neglect is unacceptable. Avoid this place at all costs!

.

Good location, most everything else bad. Parking not free as stated in Expedia.

Terrible. Run down. Old. Disgusting. Do not stay here. Not worth the money

Worst stay. I had to get 4 sets of room keys due to malfunctioning door or keys. Room details were not accurate. Long wait to check in. Expensive parking.