InTown Suites Extended Stay Austin TX - North Lamar Blvd
About InTown Suites Extended Stay Austin TX - North Lamar Blvd
Comfortable Accommodations InTown Suites Extended Stay Austin TX - North Lamar in Austin offers air-conditioned rooms with private bathrooms, kitchens equipped with refrigerators, microwaves, stovetops, and televisions. Free WiFi is available in public areas. Convenient Facilities Guests benefit from free on-site private parking, ensuring ease of access. The hotel provides a welcoming environment with English-speaking reception staff. Local Attractions Located 6.8 mi from the University of Texas at Austin and 7.5 mi from Texas Memorial Stadium, Frank Erwin Center, and Capitol Building. Austin-Bergstrom International Airport is 13 mi away.
Amenities
- Self-service laundry
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel staff is generally helpful and the location is convenient, but cleanliness and room availability are major issues. Many guests have reported problems with pests, dirty rooms, and unexpected cancellations.
- Helpful staff
- Convenient location
- Lack of cleanliness
- Room availability issues
- 0.5/5
Its very worst hospitality staff is no respect they disrespect people no good management no Maintaining the property
- 0.5/5
Its very worst hospitality staff is no respect they disrespect people no good management no Maintaining the property
- 5/5
Nothing really was bad could be in a better place but all in all a great stay.
- 5/5
Nothing really was bad could be in a better place but all in all a great stay.
- 5/5
I was very impressed with this hotel. The room was clean, front des staff friendly and helpful and other guests were as also friendly. I think this is a great budget friendly hotel with a lot if the comforts from home.
- 5/5
I didn't have to worry about people stealing my stuff while I was at work
- 5/5
I didn't have to worry about people stealing my stuff while I was at work
- 1/5
Black mold EVERYWHERE. I ended up in hospital twice w a severe allergic reaction. GM ADNITTED THERE WERE LEAKS EVERYWHERE!!!
- 1.5/5
Nothing My original room wasn’t available when I got there then the room they gave me had issues it was a lot and we were uncomfortable
- 1.5/5
Nothing My original room wasn’t available when I got there then the room they gave me had issues it was a lot and we were uncomfortable
- 4.5/5
Everything was good
- 4.5/5
Everything was good ?
- 5/5
Excellent and great deal for the amount of stay. Staff was friendly, few stores and a HEB around too for quick for groceries or anything you may need. Would recommend 👍
- 0.5/5
Booking.com made an error in my booking which caused so much inconvenience on my end and instead of making up for their errors, they wanted me to book another hotel again in the late time of the day and they will only refund me the difference through a travel credit only after I made a payment in the new reservation. This is such a disappointment!
- 0.5/5
Booking.com made an error in my booking which caused so much inconvenience on my end and instead of making up for their errors, they wanted me to book another hotel again in the late time of the day and they will only refund me the difference through a travel credit only after I made a payment in the new reservation. This is such a disappointment!
- 4/5
Mattress not so good
- 4/5
Mattress not so good
- 4.5/5
Nothing. Everything was good
- 4.5/5
Nothing. Everything was good
- 5/5
Thank you ! The previous night at super 8 Wyndham n Austin= i got bit by bed bugs and if you like to feel springs in you back on the bed Wyndham is the place!!
- 5/5
Convenient area Nice rooms
- 5/5
Convenient area Nice rooms
- 3/5
The room had a strong cigarette smelled to it
- 3/5
The room had a strong cigarette smelled to it
- 5/5
Good service
- 4/5
It’s a decent room for the price! The receptionist is wonderful! She will definitely go out her way to help you! I will be there for a while..I recommend bringing your own towels!
- 5/5
Clean, quiet and great staff
- 1/5
They took all my money after not wanting to rent to me because my sister was paying for the room for me. Were on the brink of being homeless and have been sleeping in the car. I was just trying to get a decent place to sleep and didn’t find it here. Thanks but no thanks
- 1/5
The picture in the APP is not what it is in person. Paint peeling from the cabinets. Burn marks in the linoleum and carpet. Bathtub backing up. It looked like homeless people lived on the property. Could be one of the hotels the city of Austin gives vouchers for homeless people to stay at. One of this was mentioned on the APP. Do not stay at the property.
- 1/5
Attitude of staff was less than helpful other than suggesting a nearby sister hotel, no real will to help solve the issue.
- 1/5
Bad really don’t know didn’t stay there
- 4/5
When I first got in my shower wasn’t working but after I left the office know they fixed it with no problem. Only thing I wish is office hours were longer
- 1/5
I reserved a room for 1 week I got to the hotel at 10pm the hotel said since I didn’t get there by 6. They canceled my whole reservation and proceeded to charge 240.00 for cancelling my room. I’ve never had such horrible experience and will never use Expedia or this hotel ever again
- 1/5
ROACHES everywhere! Rude management!!!
- 1/5
Do not stay here. The front desk is only managed a few hours a day and when you try to call the managers, you go to voice-mail. My studio was fine - it was just renovated. The problem is, it is unsafe. There are a lot of people loitering around, drinking, smoking, late into the night and there is no 24 hour security. The safety lock on my unit was broken - as if somebody had previously kicked it in. I could not securely lock my door. My card key worked 50% of the time. I called the managers and left voice-mails but nobody called me back. I left after two nights. I was committed for 7 nights. I asked for a refund - via voice mail - and nobody called me back.
- 1/5
Upon arrival our room was extremely dirty/unsanitary. Bugs, food, and sticky stuff all over the floor. The towels in the room were USED and DIRTY… The smell of smoke was all over as well. We wanted to check out that same night but the office is only open form 11am-7pm as we checked in around 6:45 we missed the front desk associate and since it’s closed on Sunday there was no one to assist us. I contacted the front desk and they state I need to reach out via a form online to get a refund or for someone to even address my complaints. We had no choice but to leave early since the condition of the room was grotesque. On top of that our room was supposedly vacant and no guest were to be in that room. We had maintenance come in early to our room on Sunday thinking no one was there, he even stated no one was supposed to be in the room. We had to ask him for a vacuum to try and clean some of the stuff all over the floor. He even stated that “the room was not ready and someone dropped the ball on this.” We used baby wipes and alcohol to clean the tables and black residue came off of all the surfaces. The cleanliness issues were never addressed. The signs at the property state the rooms are triple cleaned and Covid guidelines are in place when they are NOT. We had to leave as the room was in such bad condition and we were concerned for our health and safety.
- 4/5
The stay had all the essential amenities I needed. However, the room wasn’t that clean. Even the weekly cleans weren’t thorough enough. Neighbors were sometimes loud, even after after-hours staff was called. After-hours staff were helpful on other issues. Overall, not bad for a 30-day stay.
- 1/5
Cigarette smoke. There was mold in the shower and smooshed cockroaches on the walls. There was some weird white and brown stain on the carpet and make up on the pillowcases. All this after housekeeping walked out of my room stating she had bleached and sterilized everything.
- 5/5
Had a great stay wish i had acess to broom or mop besides that awesome stay
- 5/5
Fabio was lil rube and smells like a whole bottle of axe