Hyatt Place Austin Downtown

The property, people, location and cleanliness were each great. Highly Recommended!

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Perfect location downtown! Amazing staff and overall top notch experience. Nothing! Just a bit pricey during special event season.

Perfect location downtown! Amazing staff and overall top notch experience. Nothing! Just a bit pricey during special event season.

Good

Location Checking vehicle in and out

Location Checking vehicle in and out

Very good

Great location The breakfast was good the first day but after that there was little variety. I also think maybe it should be open till 10 am every day not just weekends for people declaring with time changes.

direct outlets for charging phones. No time clock in rooms.

The breakfast was good the first day but after that there was little variety. I also think maybe it should be open till 10 am every day not just weekends for people declaring with time changes.

direct outlets for charging phones. No time clock in rooms.

Terrific location. Walking distance to everything.

Terrific location. Walking distance to everything.

Great location for a trip to Austin!

Location

The location was great, the morning buffet had a low of variety, and the staff was very helpful, especially considering it was weekend 2 of ACL fest. The city noises were noticable but didn't effect our sleeping. The pillows were amazing. I want one...

Exceptional

Very Friendly and helpful staff, Including the valet’s. It was ridiculously difficult to watch tv! You had to stream thru your phone which is fine, but it was just really complicated and frustrating.

Very Friendly and helpful staff, Including the valet’s. It was ridiculously difficult to watch tv! You had to stream thru your phone which is fine, but it was just really complicated and frustrating.

Staff was very friendly. Property was clean

Quiet, convenient location, room was clean & housekeeping brought us clean towels daily. We appreciate the wonderful team members.

Great location No complaints

Great location No complaints

The location The lift made a very loud whooshing sound constantly, as it went up and down between floors, throughout the night it was particularly audible . We were actually end of corridor , far from the lift , so more to do with old mechanics I think. A very poor sleep. Also loud AC units. We were very glad we had reduced our stay to one night from the original idea of two nights. Not a comfortable stay unfortunately . Breakfast was also very poor quality, cheap powdered eggs etc. Nothing felt fresh or delicious. A one off !

Amazing

Great Stay, Large Rooms and perfect for our weekend at ACL Austin 2026

Very good

They had the best continental breakfast ever but parking is expensive

Great location, classy hotel, wonderful rooms, fairly certain that some of the musicians for the Eric Clapton CrossRoads concert were staying here which says a lot

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Good room, great staff, great location for walking around Downtown Austin

Great stay

Very nice place. Breakfast typical but good. Attentive staff. Great location. Def would stay again

Room was spacious. Lots of breakfast choices. Great location in Austin. Easy walk to great food and music. Would stay again.

Good place

Great

good

Late check in, staff was great. Room was clean and comfortable. Hotel is close to many shops/restaurants.

Great place - centrally located

Breakfast terrible ando the attention no good

Loved it! Great location and wonderful staff.

Fantastic location, staff and accommodations

Too many gees deposit and valet only fee

The only downside was that the bed was the worst I’ve had in that area. My back spasmed once I laid down in it. Crazy.

Staff was very kind, especially when we lost our key and needed to get another one.

One or two of the 3 elevators we’re broken at various times during our day. Bed felt hard and tired out. Bar was understaffed. Very clean, however.

All good

Great location! Perfect layout with a sitting area that takes away the “room” feeling and makes it feel like a loft. We’re on our 4th stay!

Great location and clean

crisp clean suite, conveniently located, delicious breakfast & helpful staff!

Brought my little brother and niece here for a concert. It’s an easy and quick walk to ACL live moody theater venue. The front staff was great! The valet was great! The breakfast in the morning was good! Definitely will be returning!

it was a good stay

The breakfast was not good. Powdered eggs are just a huge problem for big hotels. Along with bad fried sausage. Can this just stop? Good “real” eggs are much better. Otherwise, the hotel was very comfortable and I would stay again.

Great hotel, the staff was so nice, valet was fast and so helpful! Best part is it is pet friendly!!

Excellent!

Everything about the room was great with the one exception of little water pressure in the shower. Otherwise the room layout worked well for us and it was exceptionally clean. Valet staff was very attentive.

Great place! Very clean and in a good spot in downtown Austin. My only complaints are that the bed was too hard and some stains on towels and blankets. Also, valet parking is expensive and you have to use valet or pay for parking somewhere else. The valet staff were very fast and attentive though!

I brought my entire family here for a trip, and we ended up staying two days without the breakfast we had paid for. What made the experience even worse was the way the manager, Tameeka, Her attitude was extremely unprofessional and dismissive. When a hotel advertises breakfast as included, guests should reasonably expect breakfast to actually be available during the stated hours. Unfortunately, that was not our experience at all. Very disappointing, especially when traveling with family. I would not recommend this hotel based on our experience.

The Hotel was located in a wonderful central location. Rooms were very clean and new in this updated, modern hotel. The staff was very accommodating as well. Very nice breakfast served in the morning as well. If going to Austin, I would highly recommend this hotel for your stay.

Really accessible to everything

There was no complimentary bottled water inside the room. :-(

It took a very long time to get more towels, but we had friendly service and the valet employees were terrific!!

It was nice! View could’ve been better for what we paid lol but overall it was a nice clean hotel

Great location, clean rooms

I showed up to the hotel. My speeder reservation did not come through. Carlos was really great even though I was a little perturbed lol. He tried to help me get my credit and refund through Expedia and they still have not given me my credit back. I paid for my room directly to the hotel since my Expedia reservation never came through to them. I really would like my money back from Expedia.

Nice location. The staff were friendly (the valet staff were especially helpful). Our valet car pickup was a little delayed when we needed to leave (we were leaving pretty early in the morning), but everyone worked together well to make sure we were on our way

Really great place to stay downtown!

Clean and spacious The staff was kind of pretentious for no reason and the breakfast was a hard pass Like water eggs - stale waffles No beuno

Amazing stay. Recommend! 10/10

The staff was so amazing. The only recommendation is more brighter lights in the room. The bathroom light was great. I was struggling with good light while getting dressed. Everything else was great! Thanks to the staff Carlos. The young man in college, and the male attendant who handle my cake with care. All were amazing, including the outside staff offering me a bottle of water. 😊

Really loved the stay here the staff was amazing and the rooms were clean and comfortable enough the only thing I would say is the A/C doesn’t go lower than 72`F it’s just my personal preference for it to go lower but it’s doesn’t. Also they only offer valet parking at 61 the night which I think is a little steep… Other than that the complimentary breakfast was great lots of variety to choose from served buffet style. Definitely would stay here again!

Can't beat the Hyatt. I wish there was a pool but there are several options in the area.

everything was good but i never could find an ice machine the one time i looked for one or any vending machines. otherwise a great stay.

Awesome service!

Great stay. Enjoyed everything about my stay

All good

The location is also excellent, with so many great restaurants within walking distance. The hotel was clean, comfortable, and very convenient for my trip. I would definitely stay here again next time I’m in Austin. Highly recommended!

I would highly recommend this hotel to all my friends if traveling to Austin.

Everything was great

Breakfast selection was great.

Everything was excellent. The room, cleanliness and dining areas. The breakfast was the best part! Least favorite part was the valet parking , it was expensive.

Great Downtown Austin Location. The staff was welcoming and helpful.

Everything was A1

El valet parking perdió mi llavero de los Cabos! 😔

NA

Location

Valet guys were SO friendly and quick both on arrival and departure. Good job guys!

VERRRRY friendly staff

It’s very good !! Good location and price !! The valet is expensive !! But it is downtown so every parking is expensive

Everything was exceptional. This is a really nice place and the breakfast was the best.

Very clean and well maintained. The only issue was the shower which doesn't have a proper waterway.

It is excellence

Our stay was nice. The room was very clean and beds were comfortable. 6th street was just a walk away. I would stay again.

Great stay

Good

Great location, clean, quiet and would stay here again.

Just need microwave in room to warm up food at night from restaurant

Everything was great and super location.

Clean and friendly staff

was a great experience the staff were helpful all the way from the ballet up to the cleaning everything was clean tidy breakfast was fresh and prompt. It was really good. I recommend the only thing if I learn that kind of guy to me was the valet is expensive, but if you are there late enough, there’s usually street parking.

Very clean and vibrant atmosphere. Wonderful accommodations and staff.

Excellent staff and location . Staff goes above & beyond to help accommodate you .

The only thing I can say bad about this hotel is that there was a weird smell in our room , and the mattress of the sofa bed smelled nasty .

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Great location. Spacious room. The breakfast is very nice

The bed was like sleeping on a hay bale covered with cardboard. No coffee for guests before 7:30 w/o purchase of of over priced Starbucks. Lobby music as load as a club at 6 am. Will not stay here again.

GREATTT!!!!

Good location - breakfast included

Breakfast was a bit chaotic. With just a couple of people serving

Mold, false info after the. No replys regarding resolution

The hotel is nice and clean and close to

Excellent hotel. Breakfast was great. Location was very ideal.

Staff was elite and on.point down to the valet. But the you.g lady Tameka was awesome, can't say enough about her customer service me and my wife even my birthday there was amazing .

Our room was always clean and neat. The Staff helped us on directions and other small requests. Breakfast was a normal Continental. The bar was fine and busy and bar food was ok. Very conveniently located. Only con was the parking overnight price which is super expensive so watch out for more convenient self parking around. Walked at night for food and music, will totally come back!

very friendly staff

It was a very nice hotel. The only thing that hit me with a surprise was the $60 fee for valet. Other than that it was nice and clean. Staff was amazing too. Super kind!

Great location, great price, walking distance to restaurants and entertainment

The hotel needs updating. There was mold in the vents in the bathroom, there was no streaming services on the tv which is weird for today’s day and age. They charged my $150 up front at the desk for “incidentals” and then charged me again for $43 randomly the next day. I never received any communication back from the property when I was trying to find out how to work the tv and then had questions about the area. Never got anyone to respond.

Our stay was excellent. The room and bathroom were very clean, and there was plenty of workspace for my husband. The location is fantastic, with numerous restaurants and shopping options just minutes away. Although we didn't have the opportunity to use the hotel's amenities since we were only there for two days, our stay was exactly what we needed during such a special time for our family. We would definitely stay here again and highly recommend it to anyone looking for a clean, comfortable, and conveniently located hotel.