Hyatt House Austin/Downtown

Great suite, staff was very professional. We will be back!

It was a great base for 6th street activities. Hotel and room was very clean. Breakfast was ok - French toast and waffles had no flavor and the syrup dispenser used did not allow for a "flow" it dripped out.

Muy bueno

This is a great hotel. We had a great experience. It was literally a 3 minute walk from our venue on 6th street. I wasn't excited about the valet only parking but they send you a link and it makes using it pretty painless. The only thing that I think could use improvement is the breakfast was just ok.

We had a great experience at the Hyatt house

Arrived at 455pm to check in and my room wasn't ready. 607pm I get a text message saying it was time to check in. Had to sit outside waiting after a 3.5 hour drive.

Staff was great. From check in. To cleaning staff. To the breakfast served. If going to any event at Moody Center. Its a short 20 minute walk. I highly recommend this place. Hotel only offers valet service 45 regular vehicle. 55 for my truck per night. So instead we opted to park on the street and pay 2.00 an hour between 8am-12am. It is also close to the famous 6th street.

Breakfast was plentiful but did not vary much day-to-day. Everything else about the property was excellent, and the staff were all very personable and friendly.

Excellent property. Nice downtown location.

Very comfortable room - loved having the very well equipped mini kitchen. Perfect for our week long stay.

Amazing stay! Walking distance to the Longhorns football stadium, 6th Street & downtown. Exceptional customer service. Comfortable beds & lovely rooms. Highly recommend!

I enjoyed my stay

Very relaxed feel about the place and whilst not brand new really enjoyed the stay.

Location is not really attractive to travelers.

Suite room was spacious,

Bathroom shower floor black…. although plastic cover available… small room / bathroom …

Location was perfect to walk to downtown. Room was clean and hotel was very clean. We didn't do breakfast only because we slept in every day. We used Uber or lift to get around so didn't have to pay for parking

Staff was helpful and exceptionally friendly

Check in was nice. I had booked for the wrong night. Staff was super helpful and fixed issue for me. It had been a really long day and I appreciated it a lot. Valet is too expensive

Very friendly staff

Very nice and clean. Excellent service and perfect location!!

Bartender was shooting the bull with 2 other customers and did not acknowledge my presence when I came in. After a few minutes I asked if I could get a drink and one of the people with the bartender said no, the bartender said nothing, so I left.

Our stay was very enjoyable and comfortable. Damian at the front desk was so accommodating and helpful. We will definitely stay here when we visit again.

Nice hotel to stay, which is in middle of all major visitors sites. Will visit in future if coming to Austin

Very friendly staff both at check in and at the bar/restaurant.

Nice and clean. Bed was alright. You do have to pay for parking.

Great place to stay, clean, friendly staff.

Nothing

The room is outstanding, the staff is so helpful, and informative. Bathrooms in the main lobby were very clean. Damien and Elizabeth was very professional. Would highly recommend this hotel to anyone.

This place was great! The breakfast buffet was good and convenient and all of the staff were very friendly and kind. It’s a great location for exploring Austin and I’d come back

"King bed" was super small, just slightly bigger than a queen. Bathroom was terribly designed; shower constantly leaked onto floor after every shower.

Our room was spacious and comfortable. The only "do better" is to regrout some of the shower. It appears there is some stained grout that makes it look like mold (not sure if it was or not). The staff was excellent and so helpful whenever we had questions.

Very helpful staff

Sergio for president!!! He will help you with ANYTHING!!! He literally made my stay that much more memorable. The best supervisor EVER!!

Amazing

Great stay and easy walk to restaurants and bars in the area. Definitely would recommend if you’re staying for ACL

Confortable bed, clean , location I liked the property

This hotel is amazing. Very nice and clean. Very good amenities. The room size is great, also very clean. Definitely I will stay again in this hotel in my next visit to Austin.

Staff was very nice

Great breakfast

Late night music heard in the room

Friendly & helpful

This is a great hotel. Close enough to all the action, yet a couple blocks away so it's nice and quiet when you need rest. The front desk staff is exceptional. Will be back.

Stag was ok. The vent in the restroom didn’t work and it was super filthy. There was no body soap either.

Clean Breakfast good of being little bit better for the price I paid for the stay.

Arrived a bit early for reservation, but the front desk clerk happily and immediately gave us a key to our UPGRADED room! And it was fantastic, with a nice view of Austin. Can't say enough about the friendliness of the staff, the ease of checking in, the amenities, and the cleanliness of the hotel. Highly recommended.

The staff was great, friendly, very helpful Also got early check-in so that was a plus Breakfast was average. Also valet was great and attentive.

It was way better than expected

Small, but nicely appointed with everything needed for a comfy sleep. Good breakfast, great staff.

Everything was awesome again

Cleanness’s AC noisy. Toilet didn’t fully work.

A little out of the way so it's nice and quiet when you need to rest, but still close enough to 6th Street only a 3 min walk.

We were able to check in early. The hotel was very clean and comfortable.

Great experience

Everything was awesome :)

We loved it

Breakfast was a big hit. Bar space small. Pool very small. Overall good experience

Bien situé, équipe très agréable

It was quiet. A little far from my planned activities.

Helpful information that supported a positive experience for our 5 day stay.

Staff rooms were clean. Staff was nice.

I will always book first at Hyatt Hoise before anywhere else!! Thank you! You all are the greatest team!!

Amazing hotel, nice rooms and friendly staff. The location is only a couple blocks from 6th street, that also is fantastic❤️

Staff was fantastic, clean hotel, breakfast was amazing. I didn’t care for the location due to not wanting to hang out on 6th Street. However, if that is for you, it is a convenient location. We used an Uber for most our destinations around the area.

Everyone pleasant and helpful. Clean rooms. Covered info of property well.

Un hotel comodo y bien ubicado en Austin, solo fue para una estancia de una noche y estuvimos muy comodos!

N/A

Everything was nice , the room was roomy

Although the AC was out in the first floor, the staff was still very kind and not rushed at all. They were apologetic for the inconvenience but still offered top tier service.

Very centrally located with polite and helpful staff. Special mention of their breakfast spread, which included a good selection and vegetarian-friendly options as well. The bathroom barn door didn’t fully close which was annoying.

The breakfast is good. Rooms are nice. The central air conditioning was not working. It was hot in all the common areas. The gym was too hot to work out in. When I asked the front desk for a late check out so that I could stay in my cool room they told me it would cost extra. I should not have to pay extra to stay in my room when the lobby and everywhere else in the hotel was hot.

Location, room size

I couldn't find the ice machine! Oy. Otherwise it was a fine stay

Room was large and bed was comfortable. Good water pressure and plentiful towels and such. Questionable shower grout and the down comforter on one bed was stained. We got back from a concert so late we were too tired to ask for another. Staff was ok. Valet was slow. Very very expensive valet (55 plus tax and fees!!!) They definitely get you on proximity to events downtown for convenience. Breakfast was mediocre at best. Overall OK not great.

Excellent hotel. Very clean with super soft beds. There’s a a loud bar/club nearby that penetrates the hotel.

Everyone was nice and helpful.

Staff were helpful Would recommend

Great visit!

Really good

This was a great hotel, I was very pleased with the cleanliness of the room, we stayed one night and we walked to the concert venue in 10 minutes. The staff was friendly and helpful, and the location was ideal. We will stay there again if we head back to Austin for another concert!!

Staff was very friendly and helpful

Location to UT ... 1 mile walk to the stadium

My husband, my pup and I stayed here for a recent work convention. It was a great location, staff was friendly and helpful, and valet was easy and prompt! Would definitely stay again

The hotel itself was amazing. The front desk was super helpful and welcoming. My only gripe was having to pay 200 for parking.

Hotel was okay - breakfast was good - valet parking 45 dollars plus tax - 51 dollars overpriced

The staff was so nice and welcoming!

Good breakfast and valet service

Get it for the breakfast. It was ALL worth it!

Room was clean, front desk was very helpful

Best stay ever

Clean

This place is amazing and has good food, great scenery, and a beautiful access to the ocean.

Very clean and amazing customer service

The room space and the cleaness the sofa was not comfortable enough. The pool was not big enough to enjoy.

Hated to have to pay to park

Great experience. Parking was very overpriced

Very clean and in a great location!

Clean room. Good breakfast. Friendly staff.

👍

Make sure you don't have a family emergency and have to check out early. This hotel will charge an extra day to check out early. The amenities don't matter.

Easy check-in process, helpful staff, dining with a variety of choices during the day to eat just on the property if you choose not to go out to the local restaurants in the area. Room for myself was spacious. Housekeeping did have one flaw when cleaning up my room which was they took out the mat for the shower after my first night there. I never bothered asking for another one, I just never understood why they took it out. The security measure for the elevator was unexpected and I wish I would have known that before making a reservation. But it wasn't a huge issue. They're convenience shop next to the front desk is a bit overpriced in my opinion. You'd be better off walking over to the 7-Eleven that's three or four blocks away from the hotel for cheaper prices for what they have there. Everything else was top notch and I would go here again. Especially if you're a Solo traveler.

Very nice hotel. I would definitely book it again.

Clean room, great service at front desk, and the valet parking was nice

My Husband and I adore this place. It is going to be our regular booking spot for the future onwards! Tysm!!! The staff is top tier, btw! 💜

The room was clean and staff was very friendly. The lobby’s AC was out because huge fans were located throughout the lobby area. Other than that, loved my stay.

Staff was so nice and hotel was clean. It is conveniently located and walking distance to many places.

Room was great and very big!! Suite is perfect for families. Bathroom is maybe a little small but very clean. Location was perfect for concert at moody. On Saturday night a bar right below the hotel was very loud until 12:30pm.

The location which is a little bit away from the downtown noise The breakfast. The only thing they rotate is the veggie patty and sausage links (either sausage or veggie patty). I stayed for 5 days and I got bored of the breakfast after 2 days. They need to diversify their breakfast offerings. It is boring.

Ir was our 1st time at the property it was very nice, everyone was very helpful and friendly. The breakfast had a variety of food to choose from. The only thing was that the room was not ready at 5pm because the hotel was full, so we were driving from the river and just wanted to get to our room, however the employee explained everything.

Love it ! I’ll visit again in the Fall

First time in Austin and we will surely be back! From the valet service providers to the front desk and the cleaning staff everyone was so kind and helpful. We had plenty of towels as well the dishes were clean and couch and bed were cozy as well everything felt clean and we slept well every night. This was such a great stay thank you all :)

Clean, with small kitchen, good location

Great hotel with space. Not anything special with the room view we were in but we enjoyed iur time!

The rooms were very clean and they had a full breakfast. Staff was very polite. We just happen to be there when lightning had hit and put the air-conditioning out in the lobby and the halls, but they had no control over that. They did bring in some portable coolers.

good

Very weak breakfast with minimum options. AC wasn't working, had portable ac, lobby and breakfast area was a sauna.

Breakfast and clean room Valet parking

There was nothing to not like about the property

It was great! Property was great.

The room was spacious and well kept by cleaning staff. Unfortunately, the A/C went out on the first floor. It wasn’t unbearable, but it was a bit warm.