Homewood Suites by Hilton Austin NW near The Domain
About Homewood Suites by Hilton Austin NW near The Domain
Comfortable Accommodations Homewood Suites by Hilton Austin NW near The Domain in Austin offers family rooms with air-conditioning, kitchen facilities, and free WiFi. Each room includes a sofa bed, work desk, and free toiletries. Exceptional Facilities Guests can enjoy a saltwater swimming pool, fitness center, and outdoor seating area. Additional amenities include a business area, picnic spots, and barbecue facilities. Convenient Location Located 6.2 mi from Mount Bonnell and 16 mi from Austin-Bergstrom International Airport, the hotel is near attractions such as the University of Texas at Austin (9.3 mi) and Capitol Building (11 mi). Guest Satisfaction Highly rated for room cleanliness, attentive staff, and well-equipped kitchens.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, spacious rooms, and friendly staff. However, some guests had issues with the shower, room cleaning, and breakfast quality.
- Cleanliness
- Spacious rooms
- Shower issues
- Inconsistent room cleaning
- 5/5
Our room was neat, clean, and comfortable. Most importantly, it was quiet and peaceful, allowing us to get a truly refreshing night’s sleep and wake up feeling recharged. The breakfast buffet was another highlight. There was a great combination of nutrition and taste, with plenty of healthy options to choose from. Everything was delicious and thoughtfully offered. The coffee station also had a great selection, which was a perfect way to start the morning. The convenient location was another plus. Overall, we had a very comfortable and enjoyable experience, and we would definitely recommend Homewood Suites by Hilton to anyone looking for a clean, quiet, welcoming, and healthy stay!
- 3/5
Breakfast okay
- 5/5
Lo único que no me gustó es que no nos limpiaron la habitación. Y no nos dejaron toallas limpias.
- 5/5
We travelled with our cat, and she was comfortable as well during the whole stay. The breakfast was average, but everything else was excellent! Would really recommend the hotel, especially if you are traveling with a pet.
- 5/5
I really enjoy the stay here . Thanks to the staff and the manager
- 5/5
The room is clean and well maintained. The staff are very friendly.
- 5/5
Great
- 5/5
Our 2nd time to stay here for a girls weekend. Gives us room to spread out a bit, and we love the convenient and quiet location.
- 5/5
Very nice place, would stay again. Handicap friendly
- 5/5
We loved it the way was good
- 3/5
Decent stay, but the breakfast was a disappointment. The protein (eggs, bacon and sausages) were terrible. So were the waffles and coffee. If you eat fruit and cereal, you should be fine. No option for plain yogurts only sugary ones. Pastries were decent.
- 5/5
The service and the good condition the hotel is Don't have any complaints
- 4/5
Parking Fee signage was a surprise when arriving on the property. Difficult time getting WIFI to register vehicle so needed help from staff. Turns out parking was free, but 1st staff member said fee was $9.95 a day. Suite was really nice and clean! Great location!
- 4.5/5
The staff was super nice, the rooms and the hotel was very clean, the location was exelent, close to the domain arean the breakfest was realy basic
- 4/5
My travel often includes my senior mom thus I appreciate ADA compliant parking and accessible ramps. Only concern maybe the dates sofa; all neat but a fresh sofa is about due. Parking cost is very reasonable when compared to other locations. Great location and amenities.
- 5/5
Room space is large but AC fan is too loud and blow directly to your head when you sleep (bad design). Breakfast is good,
- 5/5
They welcome u room very clean and nices and they serves nice breakfast I really enjoyed myself
- 5/5
This hotel was very clean, comfortable bed, spacious room and staff was friendly. The breakfast was excellent. Definitely worth staying here and will again in the future.
- 0.5/5
Nothing, except the location. The front desk staff were rude and unaccommodating! The room was furnished with a single roll of toilet paper and I had to walk down to the front desk at 3 AM to receive another roll without an apology from their staff. When checking out the next day I reminded them how upset I was at their lack of apology or concern and instead, they smirked back, after paying the bill in full without offering a discount for the terrible inconvenience. I showed my frustration when I left the property, not by yelling or threatening them at all, but instead, I pushed the door with great force on the way out of their front door.
- 2/5
Location was nice. Filthy dishes in the cupboard, broken closet doors, pull out bed cut me. Microwave light was burnt out, no sink stop in the kitchen, no dish soap for the kitchen. Not well kept .
- 5/5
It was a nice hotel and very spacious for a family of 6. The only small drawback would be that I showed up a little before check-in and my room wasn't ready. I had to wait 20 minutes more for my room, which I think it was an inconvenience at the moment for us because we had just drove for a couple of hours and we were tired and ready to rest. The staff was friendly and everything was nice.
- 5/5
The hotel room was clean and well kept! Very spacious for couples, and the free breakfast was awesome! Something new every day. Staff were all very friendly! I just wish the shower head was detachable and the pillows were more firm. Overall incredible stay and would recommend this hotel for peace and quiet! Great location.
- 3/5
Didn't enjoy room 316, the a/c was very loud and the vent had the air blowing directly on the bed. The bed which was also very uncomfortable needs a new mattress!
- 4/5
Location is great. 2 bedroom, 2 bath is great for families.
- 5/5
Exceptional value.
- 4/5
The location was great and quiet. The rooms were comfortable..the only thing was I asked 2 different front desk agents for extra bath towels and was told I would get them sent up and never got them after a 2 1/2 day stay.
- 5/5
S
- 5/5
I just really like this place. It might be far from certain things, but I really enjoyed it.
- 5/5
Exceeded all expectations with its friendly staff, seamless check-in process, and cozy atmosphere that made us feel right at home. We had a wonderfully relaxing stay. The location is ideal for exploring, and the entire property was spotless. There was genuinely nothing to complain about; our stay was entirely seamless and wonderful. It is rare to find a place where absolutely everything goes right, but this hotel exceeded our expectations in every single way.
- 3/5
And 8am maintenance was very noisy no one should have a room next to maintenance. A lot of loud banging don’t know what the hell was going on in there..
- 5/5
Breakfast good and staff helpful
- 4/5
The staff was amazing and the breakfast buffet was really good! Pool area was nice and clean as well. Room was a good size. The only small issue(not that big of a deal but just an inconvenience) was that there are no ice machines. So you have to go to the front desk and ask for ice and they get it from the kitchen. Also the "fitness center" was very small. Only big enough for like 3 cardio machines that were very close together and a weight rack with minimal room. But I just ended up getting a free pass at a local gym close by. Other than that it was a great stay and id book again!
- 5/5
Front desk clerks & kitchen help were awesome Some of the Housekeeping staff was not so friendly
- 5/5
Great staff, the best customer service in the last 8 years.
- 5/5
The staff was helpful and kind.
- 4/5
.
- 2.5/5
The only thing that’s was horrible where the beds it was like sleeping on boards
- 5/5
Nice hotel, very quiet and clean.
- 4/5
Small gym small pool
- 5/5
Friendly Staff, clean and Spacious Suites
- 5/5
Everything Nothing
- 5/5
Room was nice had fun in the pool and took advantage of the 24 hr gym and breakfast buffet in the morning
- 5/5
Everyone was nice and helpful
- 2/5
Very expensive for the property conditions old mattresses
- 4/5
The WiFi was wonky. The breakfast was mediocre.
- 5/5
Super helpful staff , clean rooms and very nice area to stay in with lots of food options nearby.
- 5/5
Helpful staff very clean room
- 3/5
Easy access to shopping and a good breakfast
- 4.5/5
There was a slight odor, sort of mildew smelling, but that could have been a one-off type of thing.
- 5/5
The staff and room were great. Wanted to stay longer because we werebdo happy there. Rooms clean. Parking was no problem.
- 3/5
All the dishes were disposable and were not convenient to use.
- 5/5
Great
- 5/5
Super clean room. the kitchen staff at breakfast was really good. made sure it was stocked. helped guests out and kept it so nice and clean. great options for breakfast, prob best Ive seen for places that offer breakfast.
- 5/5
Shower was great. Good place to stay!
- 5/5
Breakfast was delicious and the staff were very accommodating and nice and helpful.
- 5/5
Staff was friendly and professional. Parking lot very dark at night. Could use lighting.
- 5/5
This hotel was so nice! The rooms are a comfortable size! We went here for a family graduation and the location was perfect too! The staff was super nice and helpful i would stay here again! The free breakfast was the best the kitchen ladies were amazing!
- 5/5
Excellent place to stay! Well located very close to the Domain. Friendly staff, clean rooms, complimentary breakfast, free self-parking!
- 5/5
We enjoyed our stay and had no problems.
- 5/5
We enjoyed our stay, nice and friendly staff made our stay quite pleasant. Location of the hotel is good and ample parking space for guests. Breakfast was good, especially the pastry items were quite good. Fresh baked cookies for guests at the check-in counter was a nice welcoming gesture. More breakfast space, if possible, would be nice. Also, more fresh fruit options would surely be appreciated.
- 5/5
The room was very clean, well- maintained and spacious. Kitchen has the basic utensils although we did not really need them. Breakfast was excellent. Above all staff members, those that we directly encountered and those who are behind the scenes have done excellent job. We’ve been to this hotel more than once and we make sure that’s where we stay every time we visit Austin!!
- 4/5
There was barely any Kleanex in the bathroom. I asked for it in the morning in response to Jill's (staff) morning text checking on our stay. We were assured it'll be delivered right away. But it never happened during our stay of two days. Otherwise it was a good stay overall.
- 4/5
Great for the price
- 5/5
Rooms were clean and the staff was great.
- 5/5
My husband and I stayed at Homewood because we were celebrating our anniversary. I loved the cleanliness of the room. The breakfast had a nice variety. The staff were friendly. Especially the front desk staff. It was easy to check in and check out. We will be staying again.
- 5/5
Great value near The Domain
- 4/5
We were on the side of the building pointing towards the highway and it was little noisy at night. Next time will ask the other side, it is more quieter.
- 5/5
Good breakfast..!!!
- 5/5
Everything Nothing everything was perfect
- 5/5
Clean room
- 5/5
Staff was great, room was clean, breakfast was good
- 5/5
I stayed 1 night with my family. The room was spacious and exactly like in the photos. The breakfast was very good. The beds were comfy and we had a restful night stay. Certainly would recommend
- 5/5
This property covered all the basis. It was clean and nice, and the breakfast was good.
- 5/5
Delicious breakfast. Nice pool. Friendly staff. Big rooms. Clean property.
- 5/5
Staff was super welcoming! Very clean hotel and the room was perfect. My family and I loved staying here and would definitely stay again!
- 4.5/5
Loved friendly customer service, refreshments in lobby and comfortable beds! Free breakfast was a bonus and tasty. Hallway smelled old.
- 4/5
Breakfast was good. Lots to chose from. The bed was very hard and lumpy. Expect better bed from a Hilton. Staff was awesome!
- 5/5
I was really impressed by the staff's communication and friendliness. I received a call during my layover before I got to Austin, and they told me they didn't have any rooms left with two queens. They gave me another room with a king without additional charges. They were so kind and accommodating. If I am ever in Austin again, I am absolutely staying there.
- 5/5
roomy and clean room, breakfast was good.
- 5/5
The hotel staff were friendly and helpful! My husband and I stayed with our one year old for two nights, and it was perfect for our little family. The breakfast was tasty with plenty of options.
- 5/5
Everything was great
- 4/5
The room was clean. But didn't have the right amount of towels consistently. Every time the room was cleaned we would only have 3 towels stocked for the 4 of us. The staff was nice when asking for more pillows and towels though. The breakfast was ok. They have a waffle maker and the usual items such as toast, yogurt, and oatmeal.
- 5/5
Clean room, staff is great, no complaints. Second time staying here.
- 5/5
Great
- 5/5
All round a great place to stay!!
- 4.5/5
The room was great and the staff friendly and proactive. Breakfast was good. Nothing I didnt like but was a little hard to find the first time. Especially at night its dark in the area so we got a little lost getting in and out
- 4/5
Clean room, staff was pretty attentive, a little dated but no biggie.
- 5/5
Great place, beautiful
- 5/5
After two days of our stay the HVAC stopped working properly. I notified Jenny and within minutes a Maintenance Engineer arrived. He completed his assessment within approx 10 minutes and Jenny. Notified us that they would need to bring in an outside service company. We were immediately moved to another room. Immediate service—much appreciated!
- 5/5
Great value for this very clean and spacious hotel
- 5/5
N/a
- 5/5
Excellent location with easy access to the highway but off the highway and quiet. The hotel is surrounded by trees and a pleasant location to walk the dog. Breakfast was really good. They were using a leaf blower right outside the front door when we checked in and it was so noisy we could barely hear the clerk.
- 5/5
The staff members were friendly and helpful. Everything was very clean. My kids loved the pool and basketball hoop. Breakfast was an awesome assortment and good quality.
- 5/5
The breakfast was great and a little different each morning. The room was spacious and clean. We slept very comfortably. Great stay!
- 4/5
Everything was really good!!
- 5/5
The cleaner used on the tile floors left a sticky residue. The water bottles offered at check-in were a nice thought...If they were left in the fridge, that would have made it easier as my hands were already full..
- 5/5
Pet friendly, rooms were nice and cool. Loved the suite like feel. Very welcoming for families.
- 5/5
The Homewood Suites in Austin NW near The Domain was absolutely terrific. We were a large family group, eight adults and four children in five rooms. The reception staff was competent and kind, getting us into our rooms quickly, which was important because we were arriving late at night and the kids were tired. The next morning's breakfast was terrific, with oatmeal (my favorite!), yogurt, freshly made waffles, really good cheese omelettes, and lots of juices and such. The pool was great: very clean, with comfortable seating around it. I would highly recommend this hotel to just about anyone!
- 5/5
Great service
- 5/5
Breakfast menus was fresh and very tasty
- 5/5
The stay was nice and pleasant no complaints!
- 5/5
Quiet and clean
- 5/5
Great value for your money
- 3.5/5
There doesn’t seem to be a designated smoking area and so people congregate around the front door and literally sit on the benches with no smoking signs… to smoke. It’s pretty un-welcoming
- 5/5
The building and room looked new, we enjoyed the good breakfast !
- 5/5
Food was ok, we came in late
- 4/5
Very Nice.
- 4/5
Gym was a little bit of a letdown. Only had an elliptical, peloton and two treadmills (one wasn’t working) in a small room next to the pool.
- 1/5
Homewood Suites called the morning of my reservation to inform me that my reservation had been cancelled and they could no longer honor my reservation due to issues with their elevator. This caused a family gathering to be cancelled as a result. Very disappointed, given I had called the day (in the afternoon) before to verify our reservation.
- 1/5
pool closes early, breakfast is over by 9 am , elevator was broken , had to walk up and down several times the stairs to the 4th floor
- 4/5
The lobby is beautiful, the breakfasts are good, beds are comfortable, property is clean and decorated nicely. I was told housekeeping would be every other day and they were a no show. Bathroom does not have a fan.
- 5/5
Room was very clean, staff were very helpful! Bed was comfortable everything was perfect for me and my family.
- 4/5
Yea
- 4/5
Pros: The property and room were clean. Area around property seemed safe and no issues with parking. Front desk staff was friendly, check in & out easy. Free breakfast choices were very good. Cons: Although the property sits away from the highway, you can still hear traffic especially motorcycles and 18 wheelers driving past. Bedding had strong bleach smell, but were clean. Had difficulty drifting off to sleep due to tree branches scratching against our bedroom window, it was very windy that night. After finally falling asleep, I was awakened at 10:30 pm to repetitive thuds, and loud talking/yelling. Unbeknownst to us the property has a basketball ball court, the court was just below our rooms window. Due to the tree covering our bedroom window, I couldn't really see out of window very easily, but realized it was a group teenagers playing basketball. The thuds that woke me up were the basketball being bounced, and hitting the metal backboard and rim. The teenagers yelled, laughed and talked loudly while playing their game. Naturally I couldn't go back sleep until they quit playing about 11:30 pm. Definitely not a quiet location.
- 5/5
Loved the hotel great breakfast each day different options . Sad it was cold we couldn’t use the pool other than that a 4.5 out of 5
- 5/5
Well loved. A little dated but clean and well run!
- 5/5
It was nice
- 5/5
.
- 4/5
It was overall good . Clean room helpful staff and shops near by
- 4/5
Delicious restaurant right accross the hotel at walking distance if you love seafood, it called "The Boat". Only downside was out of 5 days we stayed, 3 of those days, therewas a lot of noise super early in the morning, and the last day and a half there was no TV. Their cable went down, and they had no smart TV's so kids couldn't watch anything. But overall, cute hotel, very clean, great staff.