Home2 Suites by Hilton Austin/Cedar Park, TX

Several other guests were loud and obnoxious all throughout the night, and sleep was hard. The bathroom and kitchen were not cleaned properly, and someone else's hair was plastered across the shower walls. I was shown the room as being able to sleep 4, but there wasn't a couch... Just two chairs. Overall, it was a terrible experience.

staff was friendly, room was clean, breakfast was good, price was reasonable

Had issues with toilet but resolved quickly. Great amenities.

it is just Ok don’t recommend for long term stay.But it is ok for overnigh.

The elevator was not working, the bathroom was very small, and the mirror had many handprints on it, which made the room feel unclean. Overall, the property appears to be poorly managed. I would not recommend staying here unless significant improvements are made.

Didn’t appreciate arriving about midnight and front desk clerk saying I didn’t have a reservation. He had nothing else going on as he was sitting at desk. But only glanced at the screen. Tried to provide him with info and he just took a quick glance and was very confident. Sat in the parking lot and reached out to hotels.com. Once I got someone on the phone 30min later that person spoke with front staff and turns out my reservation was there the whole time. I got a “my bad” from the front staff person and a grumpy check in. Very bizarre. Hotel was fine otherwise.

Very clean rooms everyday, great to relax in after a day out in Austin. The staff were all very polite and helpful.

Great to have breakfast, laundry computer, kitchen, and a clean room. Need to clean the pool more often.

Need better communication with customers if issues arise.

Front desk friendly and accommodating. Room was clean and comfortable. It was all fine.

dirty pool, not invinting; entrance of hotel was dirty; side of hotel by fire pit area dirty

Not a good experience, water stop working too

I am being charged every month for this hotel, which I did not book. I am being charged every month for this hotel, which I did not book.

Location Rooms need updating and 2 days in a row had no water in the shower

The room felt like a mini home. The gym was clean anmd modern. The front desk staff was engaging and friendly. The breakfast included a waffle bar and everything you would need to fuel your morning. Free Java all day long!

The bed waa comfortable and the room waa clean. The location was good where we could get right on the high way to get everywhere we wanted to go. The building in the inside waa clean. Staff were great. The fire pit did not work, the jacuzzi didn't work. And from the picture what's one of the reason I picked that hotel, also the outdoor furniture waa not taking care of, dirty and broken up. I also picked that hotel because we thought from the picture that it had a kitchen in the rooms where we could cook and not have to go out to eat. There was no burners to cook on, but the room has a full refrigerator, microwave, dishwasher, sink, and everything you need to cook and eat, but no burner, no pots. I called to the front desk and they said I would have to come to the desk to get a portable 2 burner and pots and pans. Very inconvenient for us, picture waa reviews inconsistent and we were disappointed about the lack of amenities that was not accessible to us.

My family and I enjoyed the breakfast variety. The room was spacious and cold.

Breakfast was great! They kept everything stocked. The coffee was perfectly made.

Big room!

I DID NOT TAY THERE

Okay place. Stayed two nights. First night an alarm kept going off somewhere. May have been the elevators because next day they were not working. Breakfast was good. Cleaning staff only cleans rooms every other day so if you stay two nights, you'll need to re-use towels or request fresh ones. Amenities are what customers pay for.

It was great as always

Its was a quite place clean and everything needed was available I arrived early and there wasn’t any rooms available for my reservation yet i had to sleep outside the hotel for 5 hrs and i was calling several times to remind them i was still waiting. I do understand regarding policy but we had a long trip and all we wanted was to rest.

Friendly staff. Easy access to everything. Nice and clean. There was a confusion. I thought I book for a two beds. One of us got sick bc we could use another blanquet.

Comfortable and quiet and spacious room

The location was great The staff did not appear to be interested in the job or the patrons. The room smelled of mildew. The bed and bedding should have been replaced years ago. The bed itself was the most uncomfortable I have ever slept on in a hotel/motel.

I did ask two days in a row to get the microwave and coffee maker working and it never did. Sad because the room was great beyond that. Still, none of my good coffee in the morning.

Yes

Safe Stated they use ceramic mugs and plates. It was styrofoam

Kitchen was stocked with everything you need to cook a meal, and with the induction cook top loaner, I cooked and ate all my meals in the room during my stay... very nice to have that option. And the dishwasher was a bonus. Bed was comfortable, I slept better there than I do at home.

Clean room, Microwave & Dishes, Sink.

Everything None

Dated flooring, bathrooms. Exhaust fan in bathroom didn't work. Night clerk was not available when I checked in. He came in from outside after about 10 minutes of waiting. Other than that, he and everyone else was pleasant.

Breakfast was okay. Appreciated having laundry facilities that I could use. One of the reasons I chose this place. But thought it was closer to center city Austin with having Austin in its title. First time in Austin.

The elevators Housekeeping A/C noisy Noise from Adjoining room Breakfast selection Bed was terrible, worn out and sagging. Only three pillows

Very dark parking lots

Location Bathroom door . Too hard to close and open

The elevators had an odd odor and the continental breakfast was a little lacking.

Clean room and kind staffs

Clean room and good location