Home2 Suites by Hilton Austin/Cedar Park, TX
About Home2 Suites by Hilton Austin/Cedar Park, TX
Comfortable Accommodations Home2 Suites by Hilton Austin/Cedar Park in Cedar Park offers family rooms with air-conditioning, kitchen facilities, and free WiFi. Each room includes a sofa bed, work desk, and TV. Leisure Facilities Guests can enjoy a fitness center, year-round outdoor swimming pool, and barbecue facilities. Additional amenities include a business area, elevator, and 24-hour front desk. Dining Options A continental, American, and buffet breakfast is served daily, including juice. The hotel also provides a paid shuttle service and interconnected rooms. Local Attractions Located 12 mi from Dell Diamond and 24 mi from Austin-Bergstrom International Airport, the hotel is near Creekmont West Park (8.7 mi) and Brushy Creek Lake Park (4.3 mi).
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the friendly staff, cleanliness, and convenient location. However, there are several complaints about the condition of the rooms, breakfast quality, and issues with reservations and room availability.
- Friendly and helpful staff
- Clean and convenient location
- Room condition and cleanliness issues
- Breakfast quality and availability problems
- 0.5/5
Bad
- 3/5
Always stay at home 2 and never had an issue
- 5/5
Incredible location and minutes away from the grocery store, restaurants and shops. Even the Alamo Draft House movie theater which I was able to enjoy with my grandson one evening. All the restaurants and grocery store was actually walking distance. The breakfast bar was tasty with a lot of choices and coffee was nice and strong. I will definitely stay there again my next trip to Austin.
- 5/5
Clean facilities, staff was amazing and got us taken care of instantly. Will definitely go back if back in town Parking could have been a little bit better
- 5/5
Parking could have been a little bit better
- 4/5
Breakfast eggs were cold hockey pucks. Bathroom/shower a bit small
- 4/5
Breakfast eggs were cold hockey pucks. Bathroom/shower a bit small
- 1/5
Okay so im going to start this review out with the good first then the terribel.....im going to give a big shout out to KAT AND BRADY The new guy who Beautiful Kat was training, they were the absolute most amazing people along with the wonderful pregnant breakfast line lady, I give them a 10 all the way!! NOW HERE IS THE DISTURBING PART. THIS PART IS ABSOLUTELY APAULING!!! So I PAID For a 2 night stay threw a 3rd party, now I did not have my physical DL and my physical Credit Card,But of course Kat and Brady made it all happen and got the paperwork that the hotel provides, for guest like me to fill out then send copies of both the cards and bam got to stay, NOW after the first night I stayed in had a friend(he is a African American this matters by the end)come visit me that afternoon, and we went to smoke out by the pool, (which i had been doing all evening mind you) so one of the managers come out tells us the property is a non smoking property that we had to go at least 15 ft off the property to smoke, then asked for my room number and name, the man saw me getting breakfast that morning, I said I do apologize I was unaware, so we put the cigarettes out and walked threw went out the front and proceeded to walk around to go smoke, then on the other side of the building from the pool, low and behold what do you know there is a whole smoking section for the guest!!! Blew my mind, so of course I put my cigarette out and went bk inside asked for that same gentle men, and he SAID
- 5/5
Great staff
- 5/5
Great location
- 5/5
Had an amazing birthday trip with my partner. Seriously, the room was great and it’s very close to some great spots. Definitely gonna stay here when I come back
- 0.5/5
Bad
- 3.5/5
no sugar for coffee in the room.breakfast was supposed to be at 7 o clock.wasnt ready.
- 3.5/5
no sugar for coffee in the room.breakfast was supposed to be at 7 o clock.wasnt ready.
- 0.5/5
Property was good but building seemed old. Room smelled and floor was sticky in the room. Breakfast was cold
- 0.5/5
Property was good but building seemed old. Room smelled and floor was sticky in the room. Breakfast was cold
- 2/5
Several other guests were loud and obnoxious all throughout the night, and sleep was hard. The bathroom and kitchen were not cleaned properly, and someone else's hair was plastered across the shower walls. I was shown the room as being able to sleep 4, but there wasn't a couch... Just two chairs. Overall, it was a terrible experience.
- 5/5
staff was friendly, room was clean, breakfast was good, price was reasonable
- 5/5
staff was friendly, room was clean, breakfast was good, price was reasonable
- 5/5
Had issues with toilet but resolved quickly. Great amenities.
- 3/5
it is just Ok don’t recommend for long term stay.But it is ok for overnigh.
- 4/5
Very good
- 4.5/5
Superb
- 3/5
The elevator was not working, the bathroom was very small, and the mirror had many handprints on it, which made the room feel unclean. Overall, the property appears to be poorly managed. I would not recommend staying here unless significant improvements are made.
- 1/5
Didn’t appreciate arriving about midnight and front desk clerk saying I didn’t have a reservation. He had nothing else going on as he was sitting at desk. But only glanced at the screen. Tried to provide him with info and he just took a quick glance and was very confident. Sat in the parking lot and reached out to hotels.com. Once I got someone on the phone 30min later that person spoke with front staff and turns out my reservation was there the whole time. I got a “my bad” from the front staff person and a grumpy check in. Very bizarre. Hotel was fine otherwise.
- 5/5
Very clean rooms everyday, great to relax in after a day out in Austin. The staff were all very polite and helpful.
- 3/5
Great to have breakfast, laundry computer, kitchen, and a clean room. Need to clean the pool more often.
- 3/5
Need better communication with customers if issues arise.
- 4/5
Front desk friendly and accommodating. Room was clean and comfortable. It was all fine.
- 4/5
Front desk friendly and accommodating. Room was clean and comfortable. It was all fine.
- 3.5/5
comfortable stay over all dirty pool, not invinting; entrance of hotel was dirty; side of hotel by fire pit area dirty
- 3.5/5
dirty pool, not invinting; entrance of hotel was dirty; side of hotel by fire pit area dirty
- 1/5
Not a good experience, water stop working too
- 0.5/5
I am being charged every month for this hotel, which I did not book. I am being charged every month for this hotel, which I did not book.
- 2/5
Location Rooms need updating and 2 days in a row had no water in the shower
- 5/5
The room felt like a mini home. The gym was clean anmd modern. The front desk staff was engaging and friendly. The breakfast included a waffle bar and everything you would need to fuel your morning. Free Java all day long!
- 4/5
My family and I enjoyed the breakfast variety. The room was spacious and cold.
- 5/5
Big room!
- 1/5
I DID NOT TAY THERE
- 3/5
Okay place. Stayed two nights. First night an alarm kept going off somewhere. May have been the elevators because next day they were not working. Breakfast was good. Cleaning staff only cleans rooms every other day so if you stay two nights, you'll need to re-use towels or request fresh ones. Amenities are what customers pay for.