Holiday Inn Express & Suites Austin South by IHG

This is a clean, well-run hotel with plenty of parking and respectful guests. I do not like hotel breakfasts so the free breakfast has no appeal to me, but I would stay here again.

Hotel was clean and comfortable BeveFriday Breakfast was nothing to write home about. Very bland. Not much options. The drink machine not working properly and warm juice doesn't cut it. The utensils for serving the entree were shared. Again it was limited. The breakfast on Saturday was a little better. rages were war

Exceptional

Friendly staff

Gloria at the front desk was incredibly helpful, she helped with a special request that aided my disability that made my stay much more enjoyable. Teresa at check out was also very nice. Also the breakfast had a huge selection of delicious options to choose from. The room was also very large and comfortable. I enjoyed everything

Gloria at the front desk was incredibly helpful, she helped with a special request that aided my disability that made my stay much more enjoyable. Teresa at check out was also very nice. Also the breakfast had a huge selection of delicious options to choose from. The room was also very large and comfortable. I enjoyed everything

Exceptional

Excellent service and very accommodating team. I would definitley stay here again.

The front desk person was very nice. The bed, shower and breakfast were good. The person working breakfast was on top of keeping tables clean and food refilled.

The bed was comfortable. The room was a bit dirty. When I used the bathroom for the first time there was hair all over the bathtub and the toilet was dirty. The floors also looked like someone just left the room.

The room was a bit dirty. When I used the bathroom for the first time there was hair all over the bathtub and the toilet was dirty. The floors also looked like someone just left the room.

I was a guest for 4 nights. Staff pleasant, rooms great, breakfast nice variety

Exceptional

Good

Highly recommended. Business traveller

They lost my reservation and I paid double for a room that was extremely overpriced at $240 for a small dingy room Not staying at Holiday Inn again

They lost my reservation and I paid double for a room that was extremely overpriced at $240 for a small dingy room Not staying at Holiday Inn again

Great room

Parking great, room was clean, staff friendly, breakfast was so so.

Fairly uneventful, hopefully this is constructive criticism. The dryer in the laundry was out of order. The downstairs women's restroom toilet doesn't flush. The front desk doesn't greet you, even upon arrival. Just sitting behind the counter waiting for the guests to greet them. It sets the tone for the whole experience. It serves the purpose, but wasn't my favorite. If the coffee & hot water runs out, consider refilling it or just remove the large carafe altogether.

Very poor

Parking and access to freeway/restaurants/grocery store. Water leak from bathroom sink.

Parking and access to freeway/restaurants/grocery store. Water leak from bathroom sink.

There was a construction in the kitchen area which made the entrance not nice. Also breakfast could be better

Rooms were comfortable, location was good. There was a construction in the kitchen area which made the entrance not nice. Also breakfast could be better

Really nice hotel and great area In my room the ac was too cold for me and I even had to turn it off for a little while

Really nice hotel and great area In my room the ac was too cold for me and I even had to turn it off for a little while

Refrigerator did not get cold to safely store milk for infant. We got an extra ice bucket and put milk in ice bucket then placed in fridge

Refrigerator did not get cold to safely store milk for infant. We got an extra ice bucket and put milk in ice bucket then placed in fridge

1

Easy access to Southside of Austin.

The check in attendant was helpful in providing us with a more preferable room

Everything was clean and comfy beds.

Overall good hotel; though some parts can be improved.. like better breakfast choices

Great location very convenient nice place will return

As always, good breakfast. Plenty of parking all around. Room was clean. Front desk staff were very nice.

Room was super clean. They cleaned it every day withiut being asked. Loved it

Air conditioner was very noisy and coffee pot did not work.

It was really good. Nothing real bad.

Good area.

The TV prohibits all apps. Local programming only is allowed. We learned what it was to have 5 days with no TV.

Clean room, helpful staff, nice property.

Staff, location, parking

this was lovely! i’ve stayed here for years! the front desk staff was genuinely always at the front desk (which is hard to find anywhere lol) and was very helpful! breakfast is ALWAYS good! The room was nice and cool and housekeeping kept it tidy our entire stay! 10/10 recommend! No notes!

The hotel was clean, the amenities were clean. The breakfast was delicious, well seasoned and there was a nice variety. The price was very good. Overall a wonderful stay.

Excelentísimo todo bien limpio el personal muy agradable y muy educados el desayuno bueno

The staff is the shining star of this hotel. Though the grounds are well kept and room accommodations more than adequate, the friendliness, positive attitude, and performance of this staff is what will have me returning here in future Austin visits. Many Holiday Inns could learn a lot from this example.

Overall great experience

Basic hotel for a quick overnight trip. Clean, comfortable, everyone friendly. Parking was easy. Would stay here again if need arises.

The building and amenities are good. My concern was that the carpet was very dirty with stain. The staff was professional courteous breakfast was OK. The eggs were very cold. Everything else was good. The location was perfect for the events. We attended in the Austin area. I would book a stay there again. The small stuff doesn’t really bother me, but since you wanted me to rate your location.

The headboard on the bed was broken, there weren’t enough towels in the room, the shower curtain was too short and water got everywhere when showering, and the tv did not work properly.

The staff was very kind and accommodating.

Clean and nice

Check in was fast and easy, hotel and room were clean, breakfast was on the better side of hotel breakfasts.

Establishment was clean, staff were very friendly and accommodating. Breakfast was amazing. Definitely coming back.

Room was spacious and well kept - the channel guide for the TV was outdated to actual channel lineup....

Room was clean and quiet. Good location. Staff very helpful.

Nice place

Rooms and hotel were very clean. The breakfast was great.

Nice size suite.

A couple started arguing outside my room at 4 a.m. Police and an ambulance arrived at the hotel. I couldn't get back to sleep and decided to leave. I didn't expect this to happen, especially considering the price I paid for the night.

All good 👍

clean room 10 staf ok parking They waste a lot of space up front for nothing, and there are people like us who can't walk very far. Maybe you could do something about it. Thank you.

Great hotel

Very Good place to stay, free parking

Very nice hotel. Reasonably priced. Hotel staff was friendly.

Great stay all staff was very helpful clean room

Room was perfect. Staff very friendly

I love staying here !! Every time I’m in for work I choose this hotel always!! The staff is amazing and the breakfast is also

Did not eat breakfast at hotel due to choices and quality of premade food. We were on the first floor and people in the room above us were stomping across the floor late at night ( still going at 1am) and early in the morning. We were also close to the dining area and there was a lot of noise at the beginning of breakfast that woke us up. I prefer the top floor and will not take a bottom floor room again.

Clean room, easy access, breakfast items were cold and not goid

Breakfast was not so fresh, but we were the Friday after Thanksgiving so may be the reason. Overall clean hotel, well located near restaurants and not too far from downtown Austin.

breakfest

CLEAN ROOMS LOBBY ETC. FRIENDLY STAFF

Yes

Rooms were clean and nice

Great hotel. A little hard to find but it's very quiet. Clean and everything worked properly. Staff was very friendly and helpful.

Just great!

Breakfast could be healthier and parking was safe

One night stay, quick and easy check in. Quiet area, everything clean and working. Comfortable. Exactly what we needed

The hotel was spotless the staff were extremely helpful and cheerful. Great value for miney

My first time here. The night desk staff was terrific. The location was moderately easy to find thanks to GPS. The whole establishment was clean and friendly.

Friendly staff, good breakfast.

The room was spotless, water was hot, room for the whole family. Staff was great, breakfast was good, and check out was painless. I will definitely keep this one in mind for the next trip to Austin! Krispy Kreme within walking distance made it even better!

Clean room, good breakfast.

Great place and staff treat you like you belong there

clean

Good

Very Clean and easy to find. Breakfast was good.

Nice place to stay and it’s nearby many places in South Austin.

Room and bathroom were very clean. Breakfast area was well stocked and food was good. I highly recommend.

Great place to stay

It was fine. Breakfast was fine. Service was fine. Checkout was fine. Nothing special.

The only thing is they only provide one small garbage can only in the bathroom.

Great hotel

I always love staying at any holiday inn love the staff and very friendly 100%

Nothing it was fine

The bed was very comfortable. The breakfast was amazing, and the front desk employees were super friendly.

Good iob

Wonderful service, comfy room!

Great room and service

The room is very new and neat. I heard the front-desk staff said they just done remodeling for this hotel. The breakfast is also nice (enough for me) with eggs, bagels, sausage, yogurt, fruits, and coffee. It is very close to downtown Austin, and about driving 30 minutes to San Marcos Outlet, I believe many people come for shopping. To San Antonio, driving about one hour.

.

Kind of off the beaten path but the free parking makes up for it. Decent rooms that were clean. Would stay here again.

It went well

Room was advertised with sofa bed, but sofa bed was not ready, not comforter, not pillow. Staff didn't have any extra to provide with.

Breakfast could be better

Checked in late received a room on a floor under construction. Dust every where, no carpet on floor, painters tape every where including our room number. No other rooms available unable to get Hotels.com on phone just stuck in this mess.

It was amazing especially at breakfast!

Nice and quiet place, spacious room, very comfortable

Hard to park, to long in line for check in. Noise all night long by inconsiderate guests.

The room has everything you need and is very clean. The staff are nice and the area is great.

Everything with the hotel stay was exceptional. I will be using Holiday Inn Express and their other branches from now on. But after the trouble Hotels.com gave myself and Holiday Inn Express where I stayed and had my room paid for far in advance this will likely be the last time I use hotels.com and I would advice them to have their upper management contact me after how they handled myself and the Holiday Inn Express front desk.

cleaning at room and lobby.. breakfast is good parking is backside of the property

Noisy on Friday

Parking area was well lit and we felt safe walking in late at night. Staff was friendly and courteous. The carpet in the hallway was not the cleanest but thankfully the room and everything inside it were clean. They had liquid soaps locked up on a wall which works fine for adults but were not reachable for my kid. The sink is smaller than it appeared on the pictures. Overall it was a good experience and the price was reasonable.

I will be staying here for future Austin stays!

Good

Amazing!!

Good service