Holiday Inn Austin Midtown by IHG

Good staff. Ice machine worked.

Great area close to many places. Calm with no issues.

The hotel was decent to sleep in. The bed was comfortable, but I had to sleep on top of the top sheet, because the fitted sheet was so thin that you could see through it, and there was not a mattress pad. The room and property look very dated. Think dark and dingy. It worked for what I was looking for as I was not able to check in until almost 1 am and had to leave by 9 am. I basically needed a bed to sleep in. It was pretty over priced for what it was though. There are many other option in the area, so I would recommend staying elsewhere.

Spacious room, clean and comfortable bed.

The outlets near the bed didn’t work but everything else was good

Very friendly staff who made both check-in and check-out experience smooth

Breakfast tasted good

It was a good visit

Good balcony

Great stay

There is a mini fridge in the room, but microwave is in pantry area downstairs by check-in desk. Rooms were clean. Enjoyed our stay.

Staff was great the food was really good and it had its own bar. What I didn’t like was there was no sports bars within walking distance.

Staff was great the food was really good and it had its own bar. What I didn’t like was there was no sports bars within walking distance.

Great hotel. Clean and overall very nice inside. Will recommend and stay again here

Friendly staff

The building is old, you don’t have a single bottle of water in your room, and you don’t have in-room safe. The breakfast is always the same and the options are less than expected from a holiday inn.

The pool was not clean, and the entire pool area was pretty dirty. The location had no security and anyone could enter the pool area and hotel and go up to any floor, and there was an incident that happened just outside the pool where someone stole a ladies dog. Overall, I didn’t feel totally safe.

The pool was not clean, and the entire pool area was pretty dirty. The location had no security and anyone could enter the pool area and hotel and go up to any floor, and there was an incident that happened just outside the pool where someone stole a ladies dog. Overall, I didn’t feel totally safe.

Checking in was straightforward, staff was friendly, and the room had everything we needed!

Everything was well to to do, I have absolutely no complaints at all!!

I was a little concerned about the reviews saying that the hotel was dated. While it might be a bit dated, the king room was clean, very roomy and had all the amenities we needed. The front desk staff was friendly and very helpful. I will absolutely stay here again while visiting family in the area.

We had an amazing stay. It was our honeymoon, and our original hotel was super disgusting and the absolute worst. We got out and was able to get a room.at the Hyattt, and upon checking in, the frint desk clerk asked what we were in town for. We said we were on our honeymoon, and they instantly upgraded us to a corner suite for free! Whaaaaaaat!?! Never had a corner suite before. We had an amazing time you could see the texas capital from our window and it really made our trip extra sweet. Thanks for saving our honeymoon!

My review sucks because when I arrived back to Canada they charged me $76 for nothing. We slept in the room for two nights. No mini bar in the room. Didn’t even turn the tv on. They didn’t clean our room but charged us an extra $76 for what ? Being Canadian ? Or because of American exceptionalism ?

The desk chair in my room was broken. I didn't have time to ask for another chair and feel like a broken chair is a big deal. It was squeaky loud too.

Staff is so friendly. I travel to Austin frequently but I choose this hotel because im taken care of. When ive lost something they were not dismissive they made me aware of my item right away. The bar is really nice again staff is lovely. Amenities are okay.

Nice quiet and clean room.

The rooms were clean, the staff was friendly, and breakfast was really good

Clean room and helpful staff. We arrived at the hotel early and were able to check in with no problems. Definitely appreciate it after a long and stressful flight. Was really happy to be able to go to the room and relax.

Staff is really amazing very helpful of getting around Austin Texas. Also, the amenities were nice, but also the hallway to head out of the laundry room to outside smelled like sewer.

Na

It could use some updates but it is a clean quiet hotel. Friendly staff. The bartender at the bar is the best.

10/10 on the whole property and staff.

It was clean and the beds were comfortable

It was clean and the beds were comfortable

Na

Location is good with roads and highways easily accessible. They are supposed to be "no smoke facility" and they make you to sign a no-smoking paperwork, but it was "pot" stinking in the common places like the area outside the escalator near the floor where we stayed. They spray something to cover it up, but it is still Pot, it will smell. Flush was partially blocked, I had to do some water dumping in to the cistern to make it kind of work. filling water slow on 8th floor, toilet emptying very slow. Seems like no one check these things.

Excellent breakfast

Everything was as expected, confortable beds spacious room, faicilities well distributed. Plenty of parking. The breakfast could be varied a little not so repetitive.

Everything was as expected, confortable beds spacious room, faicilities well distributed. Plenty of parking. The breakfast could be varied a little not so repetitive.

We had a great stay! My son enjoyed the pool!

It was really clean and comfortable but the beds were a little too firm The parking is not convenient. Also, the drains didn’t well. Other than that though, the breakfast was very good and the staff was very friendly and all was clean.

It was really clean and comfortable but the beds were a little too firm The parking is not convenient. Also, the drains didn’t well. Other than that though, the breakfast was very good and the staff was very friendly and all was clean.

That the water was being cut off a little bit before our check out

That the water was being cut off a little bit before our check out

Great overall hotel and very clean rooms

Great view from the balcony, and the room was great.

Great view from the balcony, and the room was great.

Staff were friendly. Rooms are run down.

The first room we were given, had stains on the carpet and something smeared along the walls and doors. We requested a different room and it was cleaner, but the toilet didn’t flush properly and the shower drain backed up.

The room was very clean. Staff nice. The building is old so the cracks and holes in the balcony walls need to be repaired and other things updated. Overall nice hotel in a convenient area. I will definitely stay here again

was spacious and very nice. Front desk staff was very helpful. Only issue is the ice machine on 9th floor was out.

If having a room with private balconies are your thing, consider this hotel as a nice place. Although, I would highly recommend staying during the cooler months as the AC unit external air discharge makes the balcony considerably warmer during in this Texas heat.

It in midtown. 14 min drive to the city. Comfortable but very tired.

Was charged an extra $50 by the hotel with no explanation nor receipt.

The pool was dirty

No breakfast. Location was great.

No breakfast. Location was great.

Clean,balcony, close to freeway and UT.

Clean,balcony, close to freeway and UT.

None Old

None Old

Everything was fine nice and quiet.

Meeting room was warm most days

The staff were so nice and helpful. My family and I were sad that the pool was dirty and we were not able to swim which is one of the reasons we booked here.

Carpet in room needs changing. It's so dated that i can't tell if it's clean or dirty. AC plugs need replacement as they are loose. There's a rip in the blackout curtain, letting light in. The furniture is in good shape, and very comfy. The bathroom is clean, and very well stocked. Freeze is quiet and AC is working very well. Noise is very low on the 9th floor, and elevator is fast. Too bad the garbage truck has to come in at 5 ish and making a lot of noise. I ask for a late checkout and they happily assist me with that. Staff is very friendly, at the front desk. It's good to have security patrol everywhere

The pillows seemed have had better days, weeks or even months...not a good experience.

Good

We walked in at 9pm after the hotel we'd made reservations at was not as advertised. They found us a handicapped room immediately. Comfy bed, terrific breakfast (it's $12.95 on site, so don't buy it with your room, it's $20 that way). The pool was a perfect setting, off the main road so it was private.

The hotel was 100% not to mention we felt safe due to security outside. Will definitely visit again

. Water damage in the bathroom. The bed had white spots along the edge. The carpet wasn’t clean and the balcony wasn’t either. There was a smell when we walked in. Only good thing was the front desk lady understood

Very nice front desk guy

Dated property. Could use some upgrades but large room for the price and loved balcony

Mold in the rooms. AC was not cooling, room was muggy. Had to call front to get a different room in the middle of the night as it was so uncomfortable to sleep.

It needs updating

It was clean and in a very convenient location

Nice hotel, rooms can stand to have some minor maintenance issues addressed. But overall good location and the price point was good!!

Great stay

The stay was for 2 nights. I have no complaints at all. Rooms were Excellent, very roomy, and a balcony to enjoy the view.

Everything all around second time staying here

The hotel is outdated seems like an old building, our toilet kept leaking water. Clean rooms, cleaning crew stole my towel :/ other than that not a bad place for the price

This hotel is just okay. The rooms are realy outdated and need renovation. It is okay for the price for a short stay

The property is aging and needs a refresh It’s convenient for ACC Highland

Great ! Clean! Affordable

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It was a quick trip for me- just an overnight but the hotel was pretty nice for a quick visit! Room was very clean and very quiet, the staff was wonderful- very kind and did a great job assisting me with patience and kindness. Breakfast was fresh, hot and a great variety! I'll stay here again when passing through Austin!

🙏

Very friendly, very helpful staff! Outdated room and hotel, but it was still nice and comfortable. Convenient location. Would definitely stay again.

Good

Everything was good besides how outdated the gym and pool were.

This property is just tired. Our first night, there was a strong smell of weed on our floor and we presumed a guest was smoking in the room. On our second night, the ceiling in the bathroom collapsed and made a mess. The front desk was very understanding and immediately put us in another room and offered free breakfast the next morning. We noticed the ceiling in the replacement room also had evidence of ceiling issues and repair. Based on their response, we got the feeling this may have happened before. Again the staff were very friendly, helpful and understanding so I don't want to take anything away from them. My review really pertains to how tired the hotel is.

had to get towels at 2am and the clerk was very nice and had them ready for me. breakfast was nice. clean space.

Clean room

Nice and convenient location

This is the second time I've stayed here. Last time, I caught it while there were some AC issues. It didn't affect me, but it did my coworkers that were staying there. From check in to check out, I had a great experience.

good place to stay. close to everything

Overall, the property just felt worn down and unkempt. I do want to acknowledge that the housekeeping staff seemed to be working hard, so this felt more like an ownership and maintenance issue than a staff issue. It did not seem like the hotel has been properly updated or cared for in quite some time, including the banquet and meeting spaces. During a meeting, I noticed stained ceiling tiles, peeling wallpaper, and even the water fountain was not working. Unfortunately, I also had an unpleasant interaction with a bartender who was rude when I asked a simple question. Altogether, it was not a good experience, and I would not stay there again and definitely recommend against using this hotel.

Na

The room was not clean we had to call and ask for towels. I will never stay there again.

Thank you for your service!!

Excellent service

Stay was great. My complaint is the pillows. As soon as you pay your head that thing flattened out badddddd. Actually kept me up for a couple hours. So definitely didn’t get a good nights sleep. Luckily check out is a little late and that what saved the stay

Clean room, but no smart tv

Ac was leaking

Hotel was just ok, it needs some upgrades, we didn't have a microwave in the room. The air conditioner was cold that was a plus. You only get 2 towels. The restroom in the lobby was filthy, every trash can overflowing. The bushes out front had trash in them.

This was the first time staying at this hotel. I had no issues with the reservation. I arrived gave my name they were able to check me in right away. They let me know about their breakfast once I arrive at the room. It was very nice very clean had no odd smells. The beds were very comfortable. It felt like I was actually sleeping in my own bed. There was no noise. And I slept well throughout the night and the greatest part is the checkout time by noon help me wake up and enjoy my morning without feeling rushed to check out of my room I even left with a good hot cup of coffee

The complimentary breakfast wasn't there, we went down at 8am to be told we would be charged $14 each so we went to a restaurant instead

I had a great experience, and loved the hotel, and staff!

Very nice

I enjoyed my stay, and will stay there again!

Older facilities. The basic rooms are clean, but very old and dated

The staff was great

The room was nice and very clean. The beds were extremely comfortable. The breakfast buffet is overpriced for what was offered. The food was not terrible but not great. The front desk staff employees were very helpful and friendly and knowledgeable.

Liberal attitude about use of swimming pool. Quiet, clean. Breakfast was so-so.

Clean big rooms. Free parking. The bathroom counter and toilette arebtoo short for me but it is manageable. Theybdont provid any complementary water in the lobby or rooms.

Didn’t spend too much time in the hotel, but the rooms need some updating, it looks and feels old.

When we arrived, I had to wait at the front desk for nearly 10 minutes before somebody came-there was a sign that said I will be right back though. The front desk clerk was nice though. We got to our room on the second floor and I had a very musty, dirty smell, the sheets didn't smell too good either. The phone in the room did not work. I went downstairs to ask for another room which they were able to accommodate right away. We got our new room and it was fine, no foul smells, but the phone didn't work in that phone room either. The property looks very dated- old rugs in the common areas and in the rooms. Lots of rust around metal doors as well as elevator. A lot of scuff marks on the walls. They were very accommodating about a late checkout though. The price wasn't bad but Mary no frills hotel, no water or coffee in the lobby and breakfast was not free. If they get some updates and some maintenance on this place, it would probably would be a better experience. The grounds and the landscaping were nice though.

Yes

Clean room

Nice place to stay and reasonably priced. Nice clean rooms and a comfortable bed. Good breakfast, too! I'd stay there again.

I have stayed at this hotel twice, and it's always been nice, clean, and great. It's quiet, and I would definitely return.