Hilton Austin Airport
About Hilton Austin Airport
Featuring an unrivaled location right on the grounds of Bergstrom International Airport, this hotel is also close to downtown attractions, and features first-class amenities and free 24-hour airport shuttle service. The Hilton Austin Airport is ideally placed only a short drive from the popular attractions of the downtown area. With easy access to major highways, guests can discover the University of Texas, the exciting entertainment district and the city's numerous museums. Guests at the Austin Airport Hilton can also enjoy comfortable guestrooms furnished with modern amenities, including MP3 and iPod compatible radios. The hotel also features several on-site dining options along with spacious and versatile meeting space, complete with a professional catering and event staff.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
Reviews
The hotel is generally praised for its proximity to the airport and the convenience of its shuttle service. The staff is often described as friendly and helpful. However, there are frequent complaints about the hotel being understaffed, leading to slow service and unresolved issues. Some guests have also reported problems with the cleanliness and maintenance of the rooms and facilities.
- Close to the airport
- Convenient shuttle service
- Understaffed, leading to slow service
- Cleanliness and maintenance issues
- 5/5
Great hotel, top location. Happy customer. Happy to highly recommend.
- 5/5
The room is very clean; staff are friendly; shuttle bus service is excellent! Will definitely come back next time!
- 5/5
Very convenient to the airport. Rooms were clean and quiet. Pool was nice.
- 3.5/5
Low water pressure, at some periods during the day hot water was hard to get.
- 4/5
The parking was not great, had to wait for parking , not sure what issue was but not enough parking for guests!
- 1.5/5
They price gouged for the F1 race. Paid four times the normal rate. They overcharged my credit card at the restaurant. Waiting for them to credit my account.
- 1.5/5
They price gouged for the F1 race. Paid four times the normal rate. They overcharged my credit card at the restaurant. Waiting for them to credit my account.
- 5/5
Room was spacious and clean. Loved the bar/restaurant area. Good location.
- 5/5
Very nice hotel. Room was nice & clean. Staff was helpful, and friendly. Will stay at this hotel again. :)
- 3.5/5
Hotel was beautiful although very high priced for the location. Food was very expensive also. Limited menu for such an isolated hotel.
- 3.5/5
Hotel was beautiful although very high priced for the location. Food was very expensive also. Limited menu for such an isolated hotel.
- 5/5
The room and bathroom were clean.
- 4/5
The rooms were clean and the staff were professional
- 5/5
Great service from shuttles and free breakfast helps make the day easier for us! Just keep in mind some of the rooms has doors to another room and the noise can be apparent due to the thin walls. Breakfast expect to be patient with the servers as they only have 1-2 during my stay. Overall good place!
- 4/5
Appreciated the use of the shuttle. Shuttle staff were kind, actual hotel staff were interesting. Women at check in could've been more accomodating and descriptive and the ceaning staff tries to enter your room at 8AM to clean even though check out is at 12PM. Loved being woken up to people in my hotel room, cause that made me feel safe and comfortable. :') Could use a soap dish in the rooms for the bar of soap they provide and a check in book with stuff about the area, couldnt find one of those anywhere. Wifi didnt work.
- 5/5
Our go to hotel in Austin. Always a good experience with excellent staff and good communication. Secure and easy parking. Clean rooms and good food.
- 5/5
Very convenient for the airport and you can leave your car parked in their lot for $12/day. Rooms are clean and comfortable. The restaurant food was good too.
- 2/5
Needs an update. The rooms face inside did not provide a lot of natural light.
- 3.5/5
Hotel location is good for a night then going to the airport. Staff were good and helpful. Breakfast was poor, needs a step up.
- 3.5/5
Hotel location is good for a night then going to the airport. Staff were good and helpful. Breakfast was poor, needs a step up.
- 5/5
Staff went above and beyond
- 5/5
Staff went above and beyond
- 3.5/5
transfers to/from terminal, nice comfortable bed. Basic room, even though this is probably average at the location. Reception staff indifferent. Off-putting decoration inside room
- 3.5/5
transfers to/from terminal, nice comfortable bed. Basic room, even though this is probably average at the location. Reception staff indifferent. Off-putting decoration inside room
- 4/5
The towels need to be softer, it felt like we were drying off with sandpaper. Other than that, it was a great stay!
- 5/5
Really helpful staff, and the hotel was fabulous
- 5/5
The airport shuttle, convenient location, comfort, breakfast, and communication made this hotel an excellent choice!
- 5/5
The airport shuttle, convenient location, comfort, breakfast, and communication made this hotel an excellent choice!
- 4/5
The Austin Airport Hilton is a nice place to stay when arriving late in AUS. It's a normal American chain hotel, clean and comfortable. My only small complaint is that it's rather far from the arrivals area of the airport, too far to pull luggage late at night. It's good to have the phone number for the hotel shuttle service ready at hand.
- 5/5
The staff was absolutely exceptional.
- 5/5
We stayed here one night before a very early flight out of Austin and it was absolutely fantastic. Property was very clean. Staff was super nice and helpful and we had a lovely short stay
- 5/5
Rooms are always clean, quiet, staff is friendly, shuttle drivers are great
- 5/5
Cool building history.
- 5/5
The shuttle was so helpful for after our flight, and the hotel staff was amazing and they were very kind!
- 5/5
Clean room
- 1/5
Nothing Dated Rude staff Overpriced food
- 1/5
Nothing Dated Rude staff Overpriced food
- 5/5
This hotel was great. I didn't expect much from an airport hotel. But, I was wrong. The pool was nice, workout room good, room very nice and clean. Hotel staff were all so friendly and very helpful. I have only good things to say!
- 5/5
Everything was fine
- 5/5
Great architecture, good bar
- 5/5
Great architecture, good bar
- 3/5
Pool and gym was nice I believe they took my AirPod case with the bed sheets
- 5/5
Overall great!
- 5/5
Convenient for early morning flight
- 4/5
Excellent pick up service, very clean, nice staff, but got a double bed
- 3/5
This is a good option to stop and go or stay after a long trip. I want to stay 2 days because I want to enjoy one day at the pool but unfortunately they have an issue with wasps around the trees next to the pool. We are not able to enjoy it because of that. I have no option that informed they can’t do anything but at least they can offer something for free because of the incident . We went with 3 kids and nothing was offered neither they ask if we are ok after came back from the pool. I was an ex Hilton employee and if it was me I will offer at least one day free.
- 5/5
Everything was great!
- 5/5
Wry clean and super convenient to the airport
- 5/5
Great location. Helpful staff and shuttle service. Enjoyed the bar and restaurant.
- 3/5
Not so hot was 1 ply toilet paper & room air vent around corner from bedroom so zero air exchange in bedroom area & bathroom after a hot shower Awful design air vent
- 3/5
Smells dingy and I got bites in my arm after staying here. Hoping I didn't bring home anything with me.
- 5/5
The room was very clean and well appointed. The staff was very friendly and helpful.
- 4/5
There are times when convenience is what’s the most important and that hotel is extremely convenient if you have a very early morning flight
- 5/5
This is a great hotel to stay with excellent staff and very close to airport. But no plane noise heard during my stay. Hotel is very clean and well maintained. Lobby looks great. Definitely highly recommended
- 5/5
Great room and friendly staff
- 4/5
Nice bar
- 5/5
Very convenient place to stay a flight gets delayed.
- 5/5
Stayed just one night but everything was good as expected. The Rib eye and the omelette, in the morning, were amazing. Staff were excellent!
- 5/5
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- 5/5
Great all around. Room was really clean, as was the bathroom.
- 3/5
Has seen better days for a Hilton. Was convenient to stay before flight but other than that, save money by staying at another airport hotel. Free coffee ran out before 7am and they didn't put more out. Small rooms.
- 5/5
Clean room and friendly staff
- 5/5
Clean and comfortable
- 4/5
Love the fact that it is a quick and easy shuttle from the airport, especially for flying in very late or leaving early. Very nice and clean
- 5/5
Staff
- 5/5
The room was clean and the bed was so comfortable. Pillows were nice and mattress I wish I had one at home. Staff were helpful with parking instructions and shuttle information. I did not have breakfast or go to the bar this trip but in the past time I have stayed there have not had anything bad to say about them. It always so convenient to stay at the Hilton Airport when having an early flight the next morning. I have been doing this for the past 10 plus years sometime twice a year. Thank you Hilton.
- 5/5
Super neat and clean hotel. There is a bar and a coffee shop in the center of the main floor. Nice! Attentive staff.
- 4/5
Front desk was not engaging or very helpful.
- 5/5
I really enjoyed this hotel. I have stayed there three times lately. It’s comfortable and it feels like home. beautiful hotel..
- 5/5
Great
- 5/5
Clean, comfortable, convenient
- 4/5
Stayed here for a business trip and had a wonderful time. Room was clean and muffles sounds from hallway quite well. I would only hear people opening their doors directly beside me but nothing else. Parking is convenient but do note the gate is for cars only as pedestrians can walk through without issue. Had a random person come up to me and yell at me while I was waiting for a colleague by the car. Was quite taken back by the experience as there was no people loitering by the entry and exits. I will assume it was a one off issue. Also note that the elevators have signs inside them saying there is a cafe open in the morning and I found out that the cafe is not open despite the set up being there. There is a little section to get to go items like drinks and snacks at the checkout desk. Overall would recommend.
- 5/5
Great place. Nice people
- 4/5
Very beautiful hotel and very clean, staff was really pleasant and helpful
- 3/5
Everyone was complaining how cold inside Hotel, Freezing, outside Hot and Humid. Nice People, very friendly.
- 5/5
The room was spacious & clean we had breakfast there in the morning. The staff was great! Food was good
- 5/5
It would be nice if the Hilton had a complementary coffee bar set up for their guests in front of the bar area in the morning until 11:00
- 5/5
The bed was nice and comfortable , the pool was clean, it was fancy. I loved my stay. Slayyyy! Lory 8 years old, eager to come back soon to this hotel.
- 4/5
Great location. Pool was a nice.
- 5/5
Great airport hotel. Clean, comfy, rooms get super dark and super cold. Convenient airport shuttles.
- 5/5
stayed before a trip was nice accommodations
- 1/5
Horrible. It’s conveniently located but that is it. Most of the staff is useless, hotel is run down, food at the “restaurant” was horrible. Rooms are dated. Got woken up by hotel staff at 1:30am while dead asleep for a noise complaint. I was asleep! How? So, got zero sleep and a really bad migraine after that, wouldn’t stay again. Not up to par.
- 5/5
SHUTTLE - staff was very helpful even though I didn’t have cell service and was relying on wi-fi. and the drivers are fantastic. Especially the gentleman who helped me around 7:30am on Thursday, April 30th. Wish I could remember his name!!
- 5/5
Great hotel, nice and quiet. Would definitely recommend!
- 5/5
Clean room, good bar
- 5/5
Breakfast could be better. It was ok
- 5/5
Great
- 5/5
Large spacious rooms
- 5/5
The staff was very helpful as I had never used their airport shuttle and they explained precisely what I needed to do. My stay was brief since I was there to catch an early morning flight, but I regretted not getting to enjoy the hotel for a longer time.
- 5/5
Great airport location
- 5/5
Very clean and friendly staff.
- 5/5
Good restaurant and clean rooms.
- 5/5
Stay was fantastic, great spacious room and beautiful building with bar, Starbucks and breakfast!
- 5/5
Dinner was good at the bar. Staff was friendly. Room was spacious and clean. Excellent place to stay.
- 5/5
Great!
- 5/5
Thank You my stay was excellent. Great airport shuttle service
- 5/5
Clean room
- 5/5
Great place to stay and great customer service
- 5/5
Clean quite dark. Food and drinks. Shuttle. Good price.
- 5/5
Had to be at airport at 3:30am, so I didn’t have breakfast. But the room was very spacious, clean, and even had a couple bottles of water. The bed was sooo comfortable, and also the pillows. But that’s if you like soft, squishy pillows, and soft bed. Would recommend staying there, over the Hyatt, which I stayed at last time.
- 5/5
Airport shuttle was easy to find. I took the shuttle very early in the morning from the hotel to the airport. The shuttle was there and waiting at 3am.
- 4/5
Very cool hotel. Close to airport parking. Staff was very friendly, however a cleaning crew was slamming doors and rolling carts at 2am.
- 5/5
Perfect choice for early flights! Super close to the airport with a reliable shuttle, affordable long-term parking, and the staff is honestly amazing—everyone was so friendly and went out of their way to help.
- 5/5
Clean, comfortable, easy to get to the airport.
- 5/5
Clean room, lobby staff great, restaurant and bar insight, water bottle available in room
- 4/5
Excellent Hotel stay my room very nice and clean.
- 5/5
It was great
- 4/5
Solid hotel, meets the needs of an early flight or layover. Everything is fine, clean, meets your needs.
- 4/5
We missed our flight to Atlanta and ended up in Austin, which was a beautiful stay however, someone told us on the property. We didn’t need to get a shuttle until 415 because TSA wasn’t open but when we got there, the lines were really long we just made our flight by five minutes. Regards of the TSA airlines the shuttle needs to deliver as soon as they can.
- 5/5
We drove in from San Antonio and stayed at the Hilton Airport because we had an early flight out of Austin. The hotel is next to the long-term parking lot, is new, clean, and comfortable. They let us keep our car parked in the parking lot for a nominal fee, and provided a shuttle to and from the airport. Highly recommend if you are flying in or out of Austin and need a place by the airport
- 4/5
Overnight was fine.
- 5/5
Everything was great
- 5/5
staff, shuttle to airport
- 5/5
Clean room and helpful staff
- 5/5
Excellent staff
- 5/5
Friendly staff. Quick shuttle to and from airport 24/7
- 5/5
Clean and quiet. Shuttle to/from airport is very quick and efficient
- 5/5
Spotless. Free shuttle to/from the airport. I’ll stay here again.
- 5/5
Very close to airport. Shuttle service every 20 min. Rooms are remodeled. Orbitz price was better than official hotel’s website.
- 4/5
Yes