Hampton Inn & Suites Austin @ The University / Capitol

My wife and I stay at Hampton Inn properties whenever available at our destination. Hampton Inn & Suites Austin @ The University / Capitol, was a standout. Overall the facility was in excellent condition, the room was immaculate, and the complimentary breakfast was well stocked, The front desk staff were friendly and efficient at check in. They then went above & beyond when one of them, while on break, volunteered to translate and act as mediator for a dispute with a delivery driver, and then offered two complimentary soft drinks to replace items missing from the delivery. The location was walking distance from the Moody Center and other downtown attractions. This was a great stay and we’ll definitely return.

Staff was friendly and very helpful?

Our room had a musky almost urine smell in it

very well located and good value

Very clean and nice atmosphere! Breakfast was great! The staff was courteous and helpful! Great location!

Exceptional

Clean and comfortable Dog friendly but nowhere to walk your dog with grass

15 min walk to Moody Center, staff was very friendly. Clean room and parking garage had easy access. Will book again if in the area

I was pleased with the room, staff, and location to where I needed to go. Several small local places to eat within walking distance.

Good

An absolute prime location, especially for UT, making it incredibly easy to get around. On top of that, the breakfast was fantastic, with great choices. The Wi-Fi was a major issue, and I struggled heavily to connect to my scheduled calls. Additionally, my room felt incredibly depressing and claustrophobic because it lacked natural light; the window only looked into an interior shaft and there was no balcony. It was far too expensive for the value provided. Despite the convenient location, I would not recommend this property and will not stay here again.

Massive room and loved the large bed. All very comfortable. Breakfast was basic.

Really great & friendly staff, clean and lovely property. The beds and pillows could be more comfortable (especilly the pillows). But overall a good stay, and I would reccomend!

Our room was clean and well kept. The breakfast was super yummy and the ladies who worked there were so nice and friendly and kept the area super clean. The pool area was also very clean and well kept.

Very pleasant and cozy!

Parking on site Breakfast I liked the property

Nothing They don’t clean the rooms daily, even if you ask them to. Disappointing breakfast: cardboard plates, plastic cutlery, and bad food.

Superb

The location Parking on site Breakfast I liked the property

The rooms are spacious & gorgeous! We also had a balcony with views of the city and UT stadium. Within walking distance to Moody Center where we attended a concert. Will stay again!

My suite was amazing. The breakfast had lots of options. Staff super friendly.

Honestly, the breakfast could’ve been way better. The biscuits were hard as a rock and the gravy was runny. Some of the food items were not stocked up, so there wasn’t a lot of a variety we had to wait and ask for food at the breakfast. Breakfast ladies need to be more attentive and aware when Food is running out also it would be nice to have a better variety of the breakfast served.

Great

Passable

Huge clean room! We were so happy, great stay

Exceptional

Place was clean, staff was great, parking spaces are tight, nice commons area and rate was reasonable for the area.

Old and outdated I was only there for a few hours and decided to leave and drive home. The next day I received an extra charge of $300 on my credit card. I called to find out why and they said it was for smoking. I am a recent cancer survivor and I or my husband do not smoke or vape. It was a bogus charge and the woman said she would have someone call me back and I never got a phone call. I don’t know if they got the rooms mixed up or not.. but we did NOT smoke or vape in that hotel! I will be disputing the charge and will get proof of my husband and I being smoke free . I am very upset. We are older. And we were treated with disrespect.

Old and outdated I was only there for a few hours and decided to leave and drive home. The next day I received an extra charge of $300 on my credit card. I called to find out why and they said it was for smoking. I am a recent cancer survivor and I or my husband do not smoke or vape. It was a bogus charge and the woman said she would have someone call me back and I never got a phone call. I don’t know if they got the rooms mixed up or not.. but we did NOT smoke or vape in that hotel! I will be disputing the charge and will get proof of my husband and I being smoke free . I am very upset. We are older. And we were treated with disrespect.

Excellent location, close to the moody center Have to pay extra for parking is not the best thing

Excellent location, close to the moody center Have to pay extra for parking is not the best thing

So to start off nobody tells you about the parking and incidental fees until check in. Thats an extra charge per day. Then we get to the room and try to access our balcony (which was one of the main reasons we booked this hotel) and the deadbolt lock is the only thing holding the door closed. The deadbolt is so badly damaged that it is almost too hard to even get the door open much less close it back unless you have a little strength. No trash bags in any trash cans. Dead dragon fly and a love roach in the room. They never came to clean our room. We were there for 2 nights for a concert. We tried exploring the ammenties of the hotel and the card reader on the gym was broken so there was no way in the gym. The pool is the size of a hot tub. It also wasnt clean. I will say the only good thing about the hotel is the nice staff and pretty good complimentary breakfast. Also good proximity to most things in town. Walking distance to most things

The place was very clean, it was very calm and it definitely felt safe and didn’t see any homeless around the area.

Poor

Location Hidden fees charged at checkout. $11.01 Austin Tourism PID fee?? And $40 per night to use the hotel parking lot?! Not good. The hotel doesn’t use trash liners in the trash bins in the room. The breakfast fruit laid out was literally old. But the room was clean.

Location Hidden fees charged at checkout. $11.01 Austin Tourism PID fee?? And $40 per night to use the hotel parking lot?! Not good. The hotel doesn’t use trash liners in the trash bins in the room. The breakfast fruit laid out was literally old. But the room was clean.

Staff was very friendly. Everything was clean and updated. Shout out to the beer/wine tap system in the lobby!

Balcony, Breakfast Pillows are not comfortable, Need better lighting or small mirror in bathroom as kept casting a shadow while doing make up and hair.

Balcony, Breakfast Pillows are not comfortable, Need better lighting or small mirror in bathroom as kept casting a shadow while doing make up and hair.

second time staying there would do it again!

Great place to stay, super close to the moody center. good breakfast and clean rooms. the staff was really helpful when we arrived🙂

The best staff and customer service hands down.

Clean room

great stay

Perfect stay! Breakfast was great and super convenient location with plenty to do and see. Rooms were clean and modern. Would definitely stay again!

Our room was not cleaned out entire 4 day stay.

I have stayed here multiple times and will continue to as the staff is helpful and welcoming. The hotel is clean and maintained with a great breakfast as a bonus.

Rooftop pool was a joke! Don't book for that reason. Breakfast was great. Room was spacious and clean. Location was OK but the view from the room was old rooftops. Not exactly what we thought we would get for the price we paid. Don't ignore that they add on $40 a day for parking.

Noah was very helpful and efficient getting us checked in

The stay was very wonderful and in the vicinity of large venues. Everyone was very helpful and polite. We will be staying here when we return to Austin soon!!

Room very clean. Excellent service of Staff during service. Staff of front desk friendly and expert guidance of Austin whereabouts

Great place to stay. Staff very friendly and hotel was clean, spacious , and in a great location.

This hotel had no water overnight due to a repair but we were given no advance notice of this. When we arrived we were told water would be unavailable from 10 pm to 5:30 am and we would have to use bottled water. There wasn’t enough water in the room to flush the toilet and when we asked for more we still weren’t brought enough. Absolutely unacceptable to be charged almost $300 for a room with no water.

property was clean, rooms were clean, staff was nice and helpful. need your room key to access the building at night and the floor which makes me feel more comfortable. parking is a little tight and expensive but overall a great experience. Had a corner room with a wrap around balcony and the views were great and it was nice to be able to go out there at night, shockingly it was quiet to be in downtown.

Staff was super helpful at check in and checkout.

N/a

Great hotel. Great location. Went to Austin to tour the UT campus and watch UT football. Hotel is just 2 blocks from the campus and a little bit more to the stadium. All within walking distance. Would definitely stay again. Clean hotel. Breakfast was excellent.

The property overall was great. The room was spacious. The bed was comfortable. Some of the electrical outlets didn't work which was only slightly inconvenient. Overall it was a great stay. The staff were awesome.

Very clean, close to many fun things to do,

Went for Ohio Vs Texas Game. The lobby was themed for thr game. Staff was great and attentive. Could not beat the location. The stay felt very safe. And breakfast the 2 days we stayed was awesome. They have homemade salsa- very Texas. And it wasn't dry boring breakfast. Great job!

Staff was friendly and very helpful checking us in.

I really like the size of the room, everything was clean and nicely furnished. My only complain about this is that the cleaning crew comes every other day instead of daily. For a room that has four people this was a huge inconvenience mainly because of running out of some supplies. I don’t mind making my own bed, but we ran out of toilet paper and clean towels by the end of the second day. I’m sure if we asked for replacement they would’ve sent it to us. But it would’ve been nice if half maintenance of the rooms will be done daily.

We came in for a concert and stayed one night and it was great! Would stay again

I liked the stay, the reviews in this property are very accurate.

We loved our second stay here! The hotel staff are professional and the breakfast was amazing. The room had abundant space and thoughtful touches. We were so close to Moody Center we walked home after the show. Will be returning!

Everything was great, except the bar was weird. Had to estimate how much to spend and only could charge to the room. Strange system.

This is the second time we stay here and the reasons are the same. Very helpful and friendly staff, clean spacious staff as well as quiet, fresh and tasty breakfast and the hotel is close to the campus.. about 15 mn walk.

H

The A/C was set at 66 working all the time and never got below 70 in the room.

The most outstanding advantage is that breakfast is provided. One drawback is that the parking fee is a bit expensive at $40.

Clean room. Nice parking garage. Walking distance to campus.

7 minutes from UT campus

Very often our go-to hotel for convenience to the campus.

The bed was good, the breakfast was varied, and the people were nice!

This is a conveniently located hotel, with a very nice breakfast

Location was very convenient.

They did have a nice breakfast choices.

Great size room. Breakfast was cold.

The

The room was beautiful (uniquely high ceilings that I was particularly fond of) and I had a balcony, which turned out to be an amazing choice for me as I got to sit out at night and relax. The pool, while not as big as I normally like, was set on a rooftop and the view was glorious. Overall, my stay was great! Would definitely stay again!

Rooms are clean and cozy. Staff friendly and helpful always. Breakfast buffet is good, Plus that you can choose real dish and cup instead of disposable ones. Close to UT and Capitol. Will stay there again

This hotel could use a refresh. It is starting to get a little run-down. Decent hot breakfast. The price for parking should be mentioned in the description.

Good

Everything was perfect EXCEPT for the evaluation limiting me to only 5 Stars. 6 Stars was more like what I experienced!!!

The breakfast selections were very good. Nice pool but no hot tub (a personal preference). Our room did not have enough towels initially which disrupted things a little

The room was very spacious, clean, and the staff was nice and friendly. Breakfast was decent. Gave it a 4 star because the room had no fan in the restroom, ceiling fan was not working, and no remote to control the window blinds. Because of all these it made the shower wet and room very stuffy.

Clean and spacious

.

We stayed in room

The hotel is nicely located near the school of my child, nice, clean and good sized rooms, very good breakfast and very professional staff. We’ll be most likely be our fave home away from home.

The location was perfect for a concert at the moody center! Easy walking distance to food and concert! Our room was great and the staff was very helpful.

Great place in the middle of all the places

In an excellent location. Plenty of food places nearby and the Moody Center is only a 15-20min walk. Staff were kind and provided excellent hospitality. Room(s) are spacious, clean, and comfortable.

Convenient location. Absolutely outstanding staff! Super clean, comfortable room with great amenities. Nice free breakfast. Trash cans in the hallways (at least on the 7th floor) needed emptying, but aside from that, everything else was perfect.

The stay was as expected.

Great stay. Staff and hotel very nice. 15-18 min walk to the moody center. Parking was good. There is a charge to park the car at the hotel.

Easy check in. Room was bigger than I expected. While breakfast was standard fair with a few added things which I am sure others appreciated. The Muzak that played in the breakfast area was great and started day off right. Elevators-and my room was on the top floor- were great, hardly ever had to wait on one. And for me the hotel was 4 blocks from where I was spending my time so that was plus

The rooms were clean and the AC was cold! Pool was a little small but it had a nice view! I wish there was a restaurant or room service, but the Hilton right across the street was amazing! As well as the sushi place (Sushi Junai) right down the road

Very clean, nice floors, effective AC. TV channel selection, and quality/variety of breakfast a bit underwhelming.

Newly renovated, nice style and clean. Reception and breakfast area kind of small but nice. Breakfast not fancy, but I really enjoyed the relax atmosphere and fresh waffle by the self help machine. Stayed in a King bed room with balcony. Spacious with high ceiling. A few things can be improved on: noisy exhaust fan in bathroom, leaky shower head, an in-room safe would be nice. Overall a very pleasant stay of three nights for business.

It was ok property. We were just staying for short duration so it was ok. Beds were uncomfortable and noise outside was too much. We were on 5th floor where gym and pool is. Every time someone open or close the doors, our bed wall and bed was shaking. Front desk staff was friendly. Having an ice cold water in the lobby was a plus. Specially when you are out in TX heat in summer.

The location was perfect—within easy walking distance of the museums, the Moody Center, the UT campus, and numerous restaurants. We especially enjoyed taking an evening stroll back to the hotel after dinner at a nearby restaurant. It made our stay even more relaxing and enjoyable. We had a wonderful experience and would definitely stay here again!

Was really much too small when the sofa was open. You could barely get out of the bed on the side of the sofa sleeper to go to the bathroom. Other than that it was nice and the breakfast was great.

This was a decent place near the Texas University Austin/Capital/Guadalupe St/Congress....all was great except parking $40 a night plus tax. Could have left the tax out : )

Very good place to stay. No complaints

Muy lindo hotel, limpio, bien elegante y cuidado, en una zona muy linda cerca del capitolio, con un desayuno simple pero a la vez suficiente.

The property was well maintained and the room was clean and comfortable. The staff was helpful and attentive. I do have two complaints, however. First, the lighting in the bathroom was very dim, making it very difficult to do hair and makeup. The other issue was that we were given an adjoining room, using only one side. The first night was extremely quiet. The second night of our stay, a family with young children apparently stayed next door. The sound must travel between the doors because we could hear almost everything the children said, but mostly shouted/cried. They were also awake much earlier than we needed to be, and their voices were difficult to ignore.

The only downside was breakfast. Breakfast was basic in my opinion. It won’t keep me from staying again though.

Great place to stay near downtown and UT

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Modern rooms, wide hallways and the breakfast was outstanding, many hot and cold options to choose from, will stay again! Highly recommended!

Very spacious room I loved that and clean comfortable bed, wonderful breakfast compliments of hotel and good location

Really loved my Stay! Right in the middle of downtown Austin. Close to everything and most importantly to University of Texas Campus. The Hotel was modern, clean and beautifully decorated. Pool was great at the 5th floor with great views of downtown and UT Stadium! The breakfast was good with Eggs, Sausage, waffles, cereals, Fruits, and toasts. Will certainly stay here again! Walking distance to the State capitol too.

Easy access to downtown and other spots, good breakfast and clean hotel.

This was an excellent hotel with convenient parking and the breakfast was delicious. The staff were all sweethearts and were always helpful!

The staff was friendly and very helpful ... Breakfast was great had a wonderful time

It was good.

Very clean property, helpful staff, free breakfast

If you visit UT Facility, it is right there on site

Parking fees for the garage are not included in the cost of your hotel stay.