Hampton Inn & Suites Austin Downtown

The location is convenient. Easily walkable and plenty of restaurants and shopping close by.

Michael

Great location and staff

Breakfast was meh

Outstanding property! My wife and I have stayed at several Hampton Inns throughout the country. This location does not disappoint it is very convenient to many of Austin’s most popular attractions. Our room and bathroom were very clean, comfortable and the tv had user friendly operation. The staff was welcoming, friendly and helpful. We had a very enjoyable two night stay.

Nice location. All good.

Super great. Love the walk ability.

Clean, convenient, helpful staff No complaints

Clean, convenient, helpful staff No complaints

great gameday hotel!

Hotel and room were nice. Bonus, free filtered water machine on room floor.

The parking situation isn't the best. My rooms fridge I believe kept making noises all night. Both pretty inconvenient.

The parking situation isn't the best. My rooms fridge I believe kept making noises all night. Both pretty inconvenient.

Breakfast was great option to have, staff were very kind to my children. There was a woman who staffed the breakfast who was so kind to my children and even gave them crayons and coloring sheets to keep them busy so I could finish eating.

Breakfast was not as expected from previous stay. Eggs had no taste and were rubbery. Parking awfully expensive $70 for a night stay.

Very over priced. I was told I had an upgraded suite…normal room. Over priced valet service. No ice on 10th floor, machine did not work. I always stay at Hampton Inn. Have for years. But seems the hospitality has slipped over the years. And the breakfast is so predictable and not as good as it used to be. This trip the fruit was old and the pastries (scones) were stale. Will definitely consider other options in the future.

Room was clean and front desk was really nice and professional breakfast was delicious.

Clean building, clean room, complimentary hot breakfast. Everything exactly as described.

And close to the capital grill fine dining and close to the river walk and great location.

Location was good Breakfast was bad, the rooms are old and not worth the price

Lovely location. Clean hotel.

Great stay

Every thing

Every thing

Great location, great facilities, great service. Loved every minute of it N/a

Great location, great facilities, great service. Loved every minute of it N/a

thank you

This is a nice property in a great location. Staff was friendly and helpful. Breakfast each morning was a nice treat. Rooms were clean and comfortable. It has been years since we stayed here and we will be back!

Parking was 65$ a night valet , other options about 50$ a night Breakfast not that good - same everyday

Parking was 65$ a night valet , other options about 50$ a night Breakfast not that good - same everyday

Room wasn’t very clean.

Room clean and spacious, loved the shower! Valet parking was convient, was easy to call car before going down. Definitely will stay there again.

We had an excellent stay with Longhorn victory!!

Also, breakfast was not great in general.

We got food poisoning from the continental breakfast.

Clean rooms, great breakfast, good location!

Nothing

Great location for the river and 6th Street.Spacious room with comfy beds. Good size bathroom and facilities. Breakfast was a bit basic but sufficient.

the hotel is on a very central location, in the middle of all the bars and restaurants. Everything is walkable and you have a very safe feeling. The rooms are renewed and very clean and comfortable. There is also a nice pool. The free breakfast was ok, not great.

the hotel is on a very central location, in the middle of all the bars and restaurants. Everything is walkable and you have a very safe feeling. The rooms are renewed and very clean and comfortable. There is also a nice pool. The free breakfast was ok, not great.

Location to the conference, I was attending as well as restaurants in the area. Nothing

It was good but should be noted for people out of town that valet is 65 a night or more important the parking down the road locks you car in at 11 pm and charge 15$ each time you go in and out. Let them know park tour car and uber its cheaper and better. Just something to help the vistiors more.

No complaints. Great spot downtown. Thank you the stay

Hospitality Rocks! As the amenities were very appreciated! Will recommend!!

Clean

The overall seat was good. We had good interaction with the staff. Only one blemish on our stay… we found fake eyelashes on our bath towel thinking it was an insect initially. Thank goodness it wasn’t. Once again overall stay went well.

Clean room, easy check in and check out.

Everything was great . Only problem was parking. No free parking just street parking which u have to pay for every day by mins and it’s hard finding parking & Valet parking is 70$ .

Great stay, quiet comfortable and staff was ready and available to help you.

Me gustó todo lo único es que no tiene su parqueo y se debe pagar por parqueo

Centrally located. Very nice and friendly staff. Great place to stay.

Great location. Nice amenities including smart tv

Great location. Friendly staff and great breakfast. The room was spacious. The only thing that was average was the bed, it was not very comfortable. Overall the hotel was great.

L.W

The young girl at the front desk and the valet guys were very friendly and helpful. The room was nice and clean. There is a ice machine as well as a water refill machine on my floor which was AWESOME. This is the first time I have seen a water refill machine in the hotel. I don't need to buy bottled water. The location is only 2 blocks away from the river. We felt safe enough to walk to/back from the river after dark. The breakfast is a disappointment. It doesn't have much, but enough basics for a quick and simple bite. If you don't like the breakfast there, there is a breakfast place (Crepe?) in the same building right at the corner..

Everything was awesome!

Solo travel

The room was very nice and clean. The breakfast was a great selection. Check in was easy and fast. Valet could be a little better explained before arriving

Nice quiet place to stay in the middle of ATX all the restaurants are walking distance. And the room rates are decent.

Very comfortable stay. Appreciated that the hot breakfast offered was not the same each day. Staff pleasant and helpful. The downtown location was great for connecting to tours, restaurants and The Moody Theater.

Didnt know we had to pay $65 a night for parking.

Excellent hotel in a convenient location.

The pool was nice.

Room was extremely clean! Loved the hot water and water pressure! Staff from curbside throughout was amazing!

The rooms were pristine, clean and organized. The staff was friendly and very helpful. The Continental breakfast was good with different options available. It was overall a great stay for our short family trip to Austin in a great location - close to everything!

I know this sound left but no sun at the pool bc all the close by high rises

Great accommodations and great location

Great location. Great breakfast.

Room was clean and the staff was very friendly.

Breakfast was adequate.

great

Staff was friendly & the location is hard to beat. Room - could never get room cold no matter what we did. Pool - decent area / set up but it’s the only public pool I’ve ever been to that did not have a bathroom at all. Very strange design to leave that out or make people have to return to their rooms / elevators.

Though this hotel has its good services, beware of incidental deposits. I was charged $300 - and the info on Expedia didn’t mention incidental deposits!

Nice place to stay. Great location.

AC worked great. Floors were quiet so you could sleep in. I will stay here again.

Great hot breakfast that was never crowded. Comfortable beds with lots of pillows. Excellent location near food and river pathway.

Hotel is great location. Most bars/restaurants are walking distance.

When we called to speak with the manager, he was rude and would not help us get the room comfortable. To make it worse, he promised compensation for the valet parking but did not follow through. If you want a secure room and working A/C, look elsewhere.

Awesome location!

Very comfortable and clean with a lot to do nearby.

Had a fair stay at this Hampton Inn. Even though I was had a reservation for five days, they booked me into a handicapped room which had some awkward features when I first asked if I could be moved to another room the front desk man said come back at five or 6 PM and we’ll see if ones available to you however I knew that the next people will be checking in at 3 PM two or 3 PM so I couldn’t understand why he wasn’t giving me priority over those people when I talk to the next person at the front desk. A few hours later they read a lady put me into a regular room without a problem in prior to the next people checking in the breakfast. Food was fair. There were mountains of hard-boiled eggs that really tasted rubbery and disgusting. The availability of two fresh fruits out apples and bananas . The water in the front lobby was available after 12 PM even 100° plus weatherThe business center is above the main lobby so there’s no quiet area and hardly any outlets available if you want to plug in your laptop. The worst was the pool which was tiny and also did not open until 11 AM and since checkout was 11, we were trying to get into the pool with our young granddaughter before we had to leave and even at the 11 AM availability. They were still late unlocking the gate and we didn’t get in there till 1125. The location was great very quick walk to the river and to other downtown restaurants and amenities and sites to see that was the most positive feature of this.

Helpful staff , nice pool Water and ice machines everywhere and breakfast not bad at all

Room was clean. Breakfast was convenient.

Great location downtown. When we booked the toom it was shown as "Single King" but when we checked into the the room, half of it was a gym, which was quite strange. With this can one less night stand and it smelt like bubber workout equipment. This should habe initiall been included in the room description.

They were not helpful on the check in just because I booked trough Expedia and not to them

Good breakfast every day different

No comment at this time.

Surprise fees that you’re expected to just eat at check in. Parking costs extra, front desk is rude and dismissive. Doesn’t accept cash and doesn’t care if you can’t find somewhere to deposit it. Not even a full 24 hour stay either

Great place!

sn't good either. Very outdated, elevators need service. Multiple water leak across the property. Inconsistent information from staff. Hallways smelled of meldew, most likely from water leaks. A ton of noise from the strip. After watch staff handle the food we opted out of the breakfast. Was thankful we only spent one night here.

no complaint, staffs are nice, room is cleaned every other day

Nice hotel with friendly staff ideal location but in a relatively quiet area. Really good bars restaurants and convenience stores nearby too. Short walk to sixth street for all the night life. Would recommend.

Great visit and clean hotel

Good service

Very helpful and friendly staff. Breakfast had a nice assortment with ample seating. Good location. We were in town for a convention at a nearby hotel. We saved $80/night, and got free WiFi and breakfast - such a good deal!

Austin is a freaky-deaky city and the residents definitely do a great job of “keeping Austin weird”. The hotel was clean and surprisingly the snacks in the room were complimentary. I’m talking about Snickers, Twix, and other goodies.

Very nice stay. Clean room and friendly staff.

Great hotel staff. Beware of the valet parking attendants, one messed up my phone number and lost my car briefly.

Great location close to the river and very walkable to many areas of Austin. Friendly staff and clean facilities. I’d book it again.

Clean room, staff was good, big TV, nice desk, plenty of power, iron worked.

Our room was clean and comfortable

The valets, front desk staff, and breakfast crew were all friendly and helpful.

The hotel was nice, everything was clean and seemed to be well maintained.

The air conditioning wasn't very good. It was set to minimum, but I think the upper floors are just much warmer. The hallways on the lower floors are certainly cooler. Otherwise the bad review is from the hotel being cagey about their parking. It's about 65 a night as it is valet only. There is another garage, but it's brutal without weekend rates and those are only from 11-4.

The property was clean. Everybody was friendly upon arrival. The valet was great checkout was easy.

This was my second year staying at this hotel for my bday weekend. It’s always very clean and very nice staff. Thank you and hope to be back again!!

Public parking available just a few feet away in the Convention Center garage.

Loved our stay! Very clean, staff was very friendly! Breakfast was different each day and it was good! Will definitely stay here again. Within walking distance to the Comedy Mothership on 6th street!

I had an awesome experience at this hotel? It was clean, peaceful, nice! Great breakfast and staff was very courteous. I would recommend it to anyone!

On all fronts was excellent

Good options for breakfast and day time front desk staff were good.

This hotel was lovely. Looks to be recently updated. Very clean. Very helpful and friendly staff. I will stay again if I return to Austin.

Great location

Courteous staff, easy check-in, and clean room. The room was perfect! Will stay again. Close proximity to downtown restaurants and 6th street. Only issue was the parking. No spaces available so we had to utilize paid parking across the street. Otherwise great place to stay

I think the rooms could use a refresh, and it was pretty noisy. There was fire alarm testing randomly from 8-5 Monday and Tuesday. And one of the mornings housekeeping vacuumed the hall at a little before 8 am, and hit our door which startled us. We were on 6 am California time, so we were hoping to sleep in. Also, the only parking is valet and it’s $64 per night. When I was dropping the car off one evening, the valet looked at me kinda expectantly, and I said “the key is still in it. Is there anything else?” And he said, a tip maybe. Then haha, just kidding. I told him we tip when we pick up the car.

The hotel was nice. The staff was very nice and friendly. Even the valet drivers. The Breakfast was quite delicious too. BUTTTTT, we will not be returning, because all they had was valet parking and it was $70.00 a night!!!! That was LUDACRIS !!! It was 15 mins away from our destination. Learned my lesson. CHECK IF THEY HAVE PARKING!! NEVER EVER AGAIN!

Overall lovely hotel, good breakfasts and coffee. Nice staff. Note that- Parking does not come with your stay and rooms are cleaned every other day unless you ask.

Room was nice, walked in and it was nice and cold. The pillows were too soft for our liking but bed was very comfortable.

If there was a NEGATIVE 10 star rating this hotel will meet the criteria .. hands down

Clean room. Was able to communicate with staff well. Breakfast was fresh and they have a variety of options. Only issue was that I received the wrong room than the one that I had reserved.