Hampton Inn & Suites Austin Cedar Park-Lakeline

Thank you I slept like a little baby.

Property is a bit run down, and the beds are not very comfortable.

Hotel isn’t great, but isn’t terrible. Would I stay here again? No. Rooms have a musky smell. I was in room 201 and the door would open, eventually the staff had to give me a different room. I originally booked and paid for a king room and got moved to a room with two queen beds with no microwave. The towels could definitely use some tlc and not have hair from previous customers. Ice machine is broken. Parking lot is very dark at night. Overall I stayed the whole time but wouldn’t book this hotel again.

Super clean rooms, friendly staff, quiet area, great on the go breakfast , A/C was delicious, and lots of restaurants nearby. 10/10.

The door to our room was jammed due to a misalignmnet of the interior latch, requiring some unusual force to open, Repairs had been done to the bathroom ceiling, and the patches were primered, but not painted to match. Some mold in the shower caulk. And it rained the last evening, resulting in a nasty smell (like rodent urine) coming in through the AC. Not typical of our previous stays in Hampton Inn properties. The lobby and brekfast areas were well maintained.

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Excellent staff! They are always friendly and very efficient!

Water pressure was weak and the fridge didn't work. Had to throw out all of our lunch meat and cheese for lunches and snacks. When we went to the front desk to tell them they said they would put a work order in with maintenance. Never asked us to switch rooms or never got a working fridge in our 3 day stay. Probably never going to use hampton again. Never offered anything for there inconvenience. Very disappointed..

I loved everything no bad experience

I loved everything no bad experience

Fast checkin and very clean.

Very welcoming and efficient staff. Checkin in was easy! Room was immaculate! And breakfast was great!! We will be back!

The sofa bed that my daughter used, was surprisingly comfortable. The staff was so very friendly. The free breakfast was ok. The bedroom had a kitchenette.

It was good experience

Nne

Room carpet was wet, it had bed smell

Great breakfast. Condition and cleanliness of room were marginal.

Front desk clerk was very helpful and kind. I enjoyed a swim in the pool and a nice soak in the hot tub. The room was clean and bed was comfy. If in the area I definitely would stay again.

Loud AC. . Did not enjoy the breakfast

Loud AC. . Did not enjoy the breakfast

N/A

N/A

the checkin was really slow.

the checkin was really slow.

Friendly staff and clean I feel the pool area could have been more private .

Friendly staff and clean I feel the pool area could have been more private .

My ac didnt work good at all told them in the morning at checkout and all they said was i will tell the maintenance person. Horrible

Was a good place to stay.

I really enjoyed my stay- the staff was very friendly, my room felt like a little apartment and it was well kept and very peaceful. I will definitely choose this hotel again on my next trip to Austin.

Good experience no complaints

The carpet on the bedroom looks like was dirty like grease .

The carpet on the bedroom looks like was dirty like grease .

I couldn’t sleep all night because the air conditioner was extremely noisy. It was running very loudly throughout the night. I was unable to sleep comfortably. I left the hotel unhappy.

Away from downtown and large crowds was super nice

The location is the best as you can access freeway quickly and it feels out of the way of traffic and noise.

Great staff and location!

I checked in and they put me in a room, I unpacked and then they made me move rooms because I was given the “wrong” room. I was moved to a similar room but not as clean as the first room, stains on the couch, ceiling and walls. Definitely disappointed, our room had a view of the extended stay next store, people could see directly in our room and we could see in theirs. The front desk lady was very sweet and apologetic for the room mix up so I didn’t complain and just moved. Our room was on the 3rd floor, there was a mildew odor and it was very warm and muggy in the hall. The room was cooler with the ac on 67 blowing high. Definitely not worth the money for that hotel.

The cleanliness of the room was my biggest concern. There were red stains on both the headboard and the walls that looked disturbingly similar to dried blood. Whether that is actually what the stains were or not, they should have been properly cleaned before a guest was given the room. I also found it extremely unsanitary that the coffee maker was located only about two feet away from the toilet. The service was disappointing as well. When I asked the room service attendant for additional towels, she seemed irritated by the request. I also let her know as a courtesy that my toddler had thrown up on the bedding. She made a face and told me to remove everything and leave it in a pile, which I had already done. I was simply trying to give her a heads-up about what had happened. Breakfast was another disappointment. The food was not cold, but it was barely warm and seemed closer to room temperature. The breakfast potatoes were especially bad. The pool is also much smaller than expected, and the hot tub is extremely small, fitting maybe two adults and a child comfortably. Between the questionable cleanliness, uncomfortable interaction with staff, disappointing breakfast, and undersized pool and hot tub, I would not stay here again or recommend this hotel to others.

Great stay very friendly staff. Great variety of food for breakfast. Very clean.

My room smelled like smoke but the staff were nice enough to help me find another room.

Mr. Sal was great very attentive and helpful. Honestly we were very surprised, no complaints

Great staff…. Great location

The staff was very kind. The room was clean. Only thing thing about the room was the design. No freezer in fridge, no microwave in room, coffee pot and condiments was in rest room. Nice large shower. Breakfast was good.

I have stayed at many Hampton Inns but the breakfast here was really good!

Staff and management are awesome!

It was clean. Nice room. Breakfast was delicious especially the peach cobbler waffle!

It was clean. Nice room. Breakfast was delicious especially the peach cobbler waffle!

Very clean and comfortable! Awesome breakfast!

The place was nice and clean and the staff was very nice and friendly Nothing

The place was nice and clean and the staff was very nice and friendly Nothing

Clean, quite, breakfast was good and had alot of options, pool and jacuzzi clean. Staff very friendly Pool open til 11 instead of 10.

All Great. Don't force me to write something.

Very clean

Si tuviera que decir lo que no me gusto solo seria las almohadas no son nada relajantes para dormir , la ducha es de espacio muy pequen̈a y al no tener un bar o distracciones dentro del hotel puede ser obligatorio salir...

Clean room and good breakfast!

Clean, clean, clean. Bed was comfortable and the staff were very friendly and helpful. I even got the front desk guys suggestion for best Tex Mex nearby and it was great. Oh yeah and did I mention it was clean?

Room and grounds were clean, bed was comfortable. Pool was closed and was very murky, maybe cleaning issues. Wallpaper was peeling in the bathroom and they need a good grout clean or recaulk or something. The key reader on the side of the hotel did not work so we had to walk through the front. Other than these items, staff was friendly enough and the breakfast was very good!

I really like this place and stay here whenever I’m in Austin because the location is very close to my son’s apartment. They have nice rooms and a beautiful, cooked breakfast buffet that changes every morning. The staff are always really helpful and friendly and there’s coffee available all day in the lobby.

Breakfast was very enjoyable. My sons enjoyed the pool alot. The oldest one was amazed how clean the pool was.

Location

This is a well maintained property with friendly staff. The breakfast is getting stale and needs to be upgraded some or ratings will never hit 5 stars.

I found hair on the bed and in the bathroom. The breakfast is terrible

Nice hotel very well kept

The rest of the staff was great. The shower had a hug crack in it. The air-conditioner was very weak. The bed was hard as a rock. Pillows thin as paper. The gym was hot with no access to turning the air on. The breakfast was nice. And the halls smelled like weed. The cost was reasonable for the facility. We will never stay there again.

Shower didn’t work 😭… back door didn’t work… I think breakfast is late ⏰ at 7 am !!!

The hotel was in excellent condition both inside and out. The breakfast was very good and the staff was helpful. It is conveniently located next to a freeway. .

Multiple stays and go-to Hampton in Austin. Great staff well-kept facility!

The staff was very professional and accommodating. Place was clean the breakfast very good. Definitely will come back.

Breakfast really good, the room have a big space and clean

Very accommodating!

room had no hot water in the sink. big fracture across the floor in the bathroom. TV very small. took 5 minutes to run shower water before it got hot. seems to be an old hotel but some problems

Staff members were very friendly and nice! Breakfast was good and our room was clean.

Quiet and clean room.

The property was very clean and the entire staff was very friendly. We would certainly stay here again.

Clean, comfortable beds. Breakfast was good. Convenient location. Plenty of parking.

I asked Expedia to message the property to see if they could give us a refund or a discount since someone was bit, by the bed bug and we got denied. Hotel staff was very rude. I am very disappointed with this hotel and do not recommend to anybody and hope.The staff is a little bit more friendly to your guys' next customers.

Outside pool is cool, but we didn’t get to use it

It was fine as an older facility.

The staff was amazing very friendly professional helped us out on everything we needed. The room was clean. It was so good. We stayed an extra night.😊

Room was terrible it smell like mildew

Room was very clean as was the property as a whole. Friendly and helpful staff. Can't comment on breakfast as I didn't partake but parking was easy and I have no complaints. Would stay here again.

Well-maintained property and very affordable. Highly recommended.

Very clean room. Easy ck in!!! Very friendly staff.

The hotel staff are amazing, however they have an older building to work with, which makes their job extremely difficult. Hotel needs to be refurbished and updated

away from downtown

Great Customer Service- Breakfast 10/10- Great variety

Property was clean and taken care of. Great location and parking was no trouble and free. Would stay here while in Austin, everytime.

The staff was very friendly and helpful. The rooms were very clean and cool, property was quiet and easy to locate. This was my second time to stay here and will definitely stay again.

Finally a working hot tub!

Front Desk staff were very helpful.

Thank you for an amazing stay

Excellent location in town, room was clean the staff very nice, good and healthy breakfast

The breakfast was very good. A good bargain when visiting Austin.

Wish there was a little better breakfast

Hot tub nice and warm and the

Everything was good. Very quiet, which is nice.

Third time staying here in Austin. Staff is friendly and attentive. We needed a toiletry item, front desk staff quickly gave us one. Love that coffee, tea, and hot chocolate is always available!

Did not use hot tub or pool. Breakfast was good. Did not care for the omelet or potatoes. Oatmeal was excellent. Would like to have known ahead of time that there was a pet fee.

Everything was good, had no issues. Thank you

The room is OK for short stay, if bathroom upgraded, so much better.

Rey impressed with everything

A/C never seems to work well. Very warm in our room.

The room is spacious and clean. Staff enthusiastic. Eateries nearby,

Breakfast was great!

Great stay. The mattress is worn and should be replaced. The staff is excellent

Horrible staff customer service, mattresses were old and extremely hard, sheets had an odor, and breakfast had moldy bagels.

Clean rooms, great staff.

Clean room

Everything was pretty decent besides The bath towel that I pulled from under my sink that had a Band-Aid stuck to it before I showered.

Good.

Good

Everything was good.

Breakfast was not good. The pool was broken, not heated, the hot tub was also broken and filthy. It was colder than the pool. Staff was friendly.

Good

Stayed for one night for a comedy show in Austin. Breakfast was good. (They didn’t have traditional breakfast sausage) but the hotel was clean didn’t smell like smoke

When housekeeping came, they remade the bed and changed the trash cans but left the obvious bags of trash next to the trash cans, they did not replace the toilet paper or tissues and both were needed as they were out. Also, one of the new towels left had a huge swipe of blood and a bloody smear was left on the tub while we were out. We asked if the hot tub was good to get into as it looked dirty and we were told someone was coming on the 2nd day of 4 we were there, when we asked if we could go in after the cane, we were told we would have to drive to another facility as theirs wasn’t working. Other than that, it was a good stay!

Average all around

Room was spot less and staff was amazing !

My room was clean but the shower was in disrepair and the wall paper was pealing.

Staff is awesome