Hampton Inn Austin/Airport Area South
About Hampton Inn Austin/Airport Area South
Comfortable Accommodations Hampton by Hilton Austin South - I-35 & Ben White in Austin offers family rooms with free WiFi, air-conditioning, and modern amenities. Each room includes a tea and coffee maker, hairdryer, refrigerator, free toiletries, shower, and TV. Leisure Facilities Guests can enjoy a saltwater swimming pool, fitness center, sun terrace, and outdoor seating area. Additional facilities include a lounge, fitness room, elevator, 24-hour front desk, child-friendly buffet, business area, and free on-site private parking. Dining Options A continental and American buffet breakfast is served daily, featuring warm dishes, juice, fresh pastries, cheese, fruits, and a variety of beverages. Prime Location Located 5 mi from Austin-Bergstrom International Airport and near attractions such as Omni Hotels: Austin Southpark (5-minute walk), Austin Convention Center (4.3 mi), and Capitol Building (5 mi).
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel generally received positive reviews for its friendly staff, clean rooms, and good breakfast. However, there were several complaints about maintenance issues, such as broken elevators, plumbing problems, and worn-out furniture. Some guests also expressed concerns about the location and the lack of security in the parking lot.
- Friendly staff
- Clean rooms
- Maintenance issues
- Location and security concerns
- 5/5
No issues. Breakfast had lots of options
- 5/5
Exceptional
- 3/5
They have coffee all day but the hot water
- 4/5
No shuttle from the airport so if you haven’t got a car need to factor in uber or lyft price onto the room rate. Rooms seem to have been updated but bathroom in 116 had wood all peeled off and mould on it - area under the vanity unit and sink. Should have been repaired prior to room being let . Breakfast choice if hot and cold but somewhat limited. Could have gone with a kettle in the room. Coffee maker only useless for tea. Microwave down the hallway but dangerous then carrying cups of boiling water back to the room
- 2/5
bathroom vanity was broken, dated furniture with stains all over. Breakfast was included which was reasonable for the price of room, but overall, it's a 2 stars experience
- 5/5
Just need to paint in bathroom and clean shower the grout. I am sure they were clean but didn't look clean.
- 4/5
Very good
- 5/5
Very calm and quiet location, which was also safe for me as a solo traveler. My room was clean and very comfortable, and the breakfast buffet was free! Price was also incredibly low and I had absolutely zero issues during my stay at this place, so I’ll definitely stay again whenever I’m back in Austin!
- 3.5/5
Good
- 4/5
My room was very clean and amenities were great. If you like your coffee weak and fresh, you’ll love the coffee. Downside, by the second night’s stay the hard to dry carpet was smelling a bit. If not for the loud fans and smell, it would have been a much higher rating.
- 5/5
Great Austin-wide location with excellent highway access.
- 2/5
Disappointing
- 4/5
Staff friendly...Jesus was super helpful! Breakfast had a decent variety.
- 5/5
Good
- 4.5/5
The location was good. Rooms were clean.
- 4.5/5
The location was good. Rooms were clean.
- 0.5/5
It was clean When we checked in, we turned our air conditioner down to 67° to make it comfortable upon returning for the evening. Our air conditioner never called the room below 74 and sometimes up to 77°. When speaking with the front desk staff, there was no resolution other than to move to another floor that was also out. I would like a refund or some sort of compensation. This was the worst trip we made ever never go back.
- 0.5/5
It was clean When we checked in, we turned our air conditioner down to 67° to make it comfortable upon returning for the evening. Our air conditioner never called the room below 74 and sometimes up to 77°. When speaking with the front desk staff, there was no resolution other than to move to another floor that was also out. I would like a refund or some sort of compensation. This was the worst trip we made ever never go back.
- 5/5
Exceptional
- 3/5
Breakfast was good and staff were helpful Being charged twice and noisy air con
- 5/5
Exceptional
- 5/5
This was our second stay here and everything was great. Good location to everything in Austin. Clean room. Staff very helpful. Will stay again.
- 3.5/5
breakfast was decent. the location isn't very close to restaurants, but you can walk to some 15 minutes away in the heat. fire alarm went off twice during the night
- 3.5/5
breakfast was decent. the location isn't very close to restaurants, but you can walk to some 15 minutes away in the heat. fire alarm went off twice during the night
- 3/5
Hotel seemed run down. Pool wasn’t clean. Carpets looked old, however staff was friendly.
- 4.5/5
Superb
- 5/5
The staff was very helpful and the breakfast was so good.
- 5/5
The staff was very helpful and knowledgeable. I need to extend my room for an extra night and they took care of it for me with no problem. Great breakfast, great rooms and great staff overall definitely will be staying here again. Not to mention any and everything you need is with in 5mins
- 5/5
Has its own parking space.
- 5/5
Has its own parking space.
- 4/5
The breakfast was very refreshing and the attendant kept up with it well. The pool was dirty and could have better maintained.
- 4/5
The breakfast was very refreshing and the attendant kept up with it well. The pool was dirty and could have better maintained.
- 5/5
After a long flight back home to Austin from Vietnam, this hotel exceeded my expectations. Thank you for they stay. n/a
- 5/5
After a long flight back home to Austin from Vietnam, this hotel exceeded my expectations. Thank you for they stay. n/a
- 5/5
Friendly staff. Clean room. Common area maintenance was not as good.
- 4/5
There were not enough staff members at night to support customers during the emergency. Nee to be more proactive and clear.
- 5/5
Good location for us. Reasonable value.
- 5/5
Clean and comfortable!!
- 4/5
Soda machine was not cold
- 4/5
It is an older Hampton Inn. The breakfast was great! There were lots of choices.
- 5/5
Clean and good conditions
- 5/5
The room was very comfortable and clean. Staff )Bobbie) he was great! We would stay there again. We didn’t eat breakfast there but it looked good. They had cold water throughout the day and fruit when you wanted it. Great service!
- 4/5
The room its small
- 5/5
Yes
- 4/5
Overall good one.
- 4/5
Excellent
- 5/5
The overall experience was excellent! The only issue i would say is only one elevator was working but experience was great.
- 4/5
My only complaint for this hotel is the toilet paper holder. You can’t remove toilet paper without the apparatus coming apart. I stayed twice and both rooms with the exact same way. If the apparatus could lock in place, this problem wouldn’t exist. It’s a small inconvenience, but it’s my only complaint.
- 4/5
Loved the free ice cold water and coffees The breakfast buffet was actually really good. Rooms were a little outdated
- 4/5
Nice entryway with water, coffee, fresh fruit offered. Breakfast was waffles, bacon, eggs, potatoes, cereal, oatmeal... King room spacious and clean. Only one elevator was working and the electronic entry for the door closest to our room wasn't working.
- 3/5
Close to airport
- 5/5
Nice clean hotel. Great breakfast and workout room
- 5/5
Great gym and fun bar close by
- 5/5
Traveled with a pet. Room was clean and our experience was smooth. They had a perfect amount of towels in the room. I do like this hotel chain it seems to be fairly consistent wherever we travel. This location made it easy to get to central Austin where our activities were. I would stay here again. I will note that breakfast has gotten limited and less impressive these days but it was still adequate and nice to have included.
- 5/5
When we arrived we were offered a gift of snacks which came in handy later. The room was very clean, the staff were very nice and helpful. The lobby was a great location to connect to the internet and meet with a few other friends. The unlimited free access to coffee and water was great! Apple’s were also available to take for snacks.
- 3/5
Clean and nice overall. Lots of little upkeep issues - only one elevator working (of two), keyed exterior doors dead. Breakfast average.
- 5/5
Close to air port
- 5/5
👌
- 4/5
Ac was cool
- 3/5
One elevator was broken. Carpet was dirty and room smelled.
- 4/5
Excellent: The room was real reasonable in price, clean and the staff super friendly/helpful!
- 5/5
Staff and rooms clean comfortable beds but sinks didn’t drain that was the only issue overall it was a good stay
- 4/5
Just an overall good hotel… clean, functioning and well run. Buffet breakfast was always as expected, waffle machines worked great, coffee and water was always full, fruit out to take to go. No extravagance, just super solid.
- 4/5
This hotel was very clean and seemed pretty new. It was in a little less hectic area of Austin but still very close to downtown. I got a great rate so that’s why I stay there saving myself $500 from another location just 5 miles away.
- 4/5
It was a good spot for a one night stay.
- 1/5
Sofa Is Too Bad
- 4/5
Great property. Liked the staff.Breakfast was good. Gym was small though
- 3/5
No business center.
- 4/5
Good
- 4/5
AC pretty noise. But definitely is a good place to satay
- 4/5
Yes
- 5/5
It was all good
- 5/5
Was clean room, comfortable, good breakfast.
- 5/5
Little issue with them mixing up the card at check in but they fixed it right away. Great customer service
- 5/5
Clean , good friendly staff
- 5/5
Great
- 2/5
luke warm water for showers on both days of our stay. Stools in the room were shredding, and shower curtain was torn. This hotel needs to be updated. One of the poorer Hilton hotels I have seen.
- 5/5
Excellent value, clean & comfortable room, friendly staff, breakfast and WiFi included
- 3/5
Mattress was well beyond needing to be replaced, some outlets didn’t work, furniture very worn and dated.
- 5/5
Clean and comfortable
- 5/5
Breakfast was great?
- 5/5
We are a business and have sent our crews here numerous times for work. The staff has been wonderful to coordinate with, especially Christina D. She is quick to respond efficient and very kind!
- 3/5
Yes
- 5/5
The room was clean and the breakfast was great
- 5/5
Great. Nice parking
- 4/5
Good
- 5/5
Always a very nice, clean, quiet, great breakfast, extremely well run hotel.
- 5/5
Great room at a good price
- 5/5
very clean room, helpful staff
- 5/5
Very nice place. We got what was advertised completely satisfied safe and clean.
- 5/5
Nice place to stay! Good service
- 5/5
Cathryn was nice and informative, thank you!
- 5/5
Very kind and professional…
- 4/5
Staff were pleasant.
- 5/5
Good service
- 5/5
Very clean, friendly staff, convenient location, and a very good value
- 4/5
Good
- 5/5
Great location and staff was very friendly.
- 2/5
Specifically requested housekeeping service from the front desk when leaving in the morning, but when returned late that night found they were never in the room. Bed still unmade, and dirty towels not replaced
- 5/5
We always try to stay at Hampton Inns when traveling for the outstanding breakfast compared to other chain hotels. Always clean, affordable and an outstanding place to stay.
- 3/5
The breakfast menu egg white only omelets were terrible. Waffle mixtures were flavored and were terrible. No choices for non dairy milk or creamers. Hated that we had two day cleaning only. No place to hang the towels so they would dry out. No cup replacements after using. Electrical plug in bathroom didn't work. No shower cap. Door on bathroom provided little privacy. Four o'clock check in is too late when plane gets in at 9:30. Sticky bathroom floors. No newspapers in lobby. Will not stay at Hampton again after two bad experiences in a row. Seems to be turning into a motel 6.
- 5/5
Nice hotel, the room was spacious and the lobby was nice! The location was also great, highly recommend for the price. Keep in mind there is no shuttle though
- 3/5
The room was large but I am not sure if it was the cleaners they use there was a funny smell and it would not go away. The young gentleman that helped us at the front desk was amazing!
- 5/5
Everything was fine
- 5/5
The woman who checked me in was very helpful, immediately solved TV problem, made check in a pleasant experience.
- 4/5
Older property but clean and good room
- 5/5
Nothing fantastic but it served it's purpose. Check in was great and the breakfast was decent considering it's included in the cost of your stay; you can't ask for much more than that. Would stay again.
- 4/5
Staff was very friendly, room was clean. I did not eat at the breakfast as I had a very early flight. Only things is the hotel is pretty out dated. But would stay here again!
- 5/5
Rest assured, I will use this place every time I fly out of Austin.
- 5/5
Excellent and clean.
- 5/5
The rooms were clean, the location was great and the staff was friendly.
- 5/5
The room was clean, the staff was friendly and welcoming, fast WiFi and perfect ac setting in the room. Loved it! Would definitely choose to stay here again on my next visit to Austin
- 5/5
The staff at check in was great. Super friendly and even put my friend and I on the same floor when I asked. Our rooms got upgraded too! I’m in Texas a lot for work so I’ll definitely be keeping this hotel on my frequent stay list when I’m in Austin!
- 4/5
The room was comfortable and clean. Staff was very nice. Breakfast could be better though.
- 3/5
Room was ok.
- 4/5
Pleasantly surprised with the cleanness of the rooms.
- 1/5
Check-in with Nora was exceptional! As walk-ins, she was both welcoming and accommodating, as we came in wet and tired from walking in the rain. She offered us breakfast and a place to store our luggage, while we searched online for rates. She gave us a good rate so we booked with her.
- 3/5
Our check in was at 4pm and our room wasn’t ready until 5pm.
- 5/5
Super friendly staff. Clean rooms. Great value.
- 5/5
Clean, quick check in and checkout, efficient.