Fairmont Austin

Great place to stay. I tried to use the spa area after my workout at the gym. I was told it would be $100 for the use of the sauna, steam room and whirlpool. SUPER OVER PRICED.

Great and fantastic place

Superb

Superb

Very comfortable room in 32 floor. Good location Is a big hotel and was a bit busy with a convention taking place at the hotel

Very wonderful experience with great amenities.

For the price you pay to stay there you would think once you get to the room and you want to rest you could watch what you want to watch. The TVs are outdated. You cannot connect to any of your apps on top of that. You can barely navigate the TV loading screens take forever remote doesn’t really activate the TV correctly. TVs need to be updated.

Rooftop pool was the best part of the stay. Will be back

Polite staff, beautiful rooms, comfortable hotel in general.

The room was beautiful and view of city was nice

Very nice hotel in a great spot for walking. Nice staff and lively lounge.

Superb

Needs more cleaning and better towels

Great

For a Fairmont hotel, I was surprised how unluxurious it was. There was no doormen upon entering or anyone greeting you when you pull up. I arrived around 9pm on a Friday night and there was one person at the check-in desks. Even the poolside/late night menu at the bar seemed very light. I was just expecting more than what I experienced.

Great hotel but the pool was incredibly cold. For the money they charge you would think it would be heated. The jacuzzi had no jets either so it was very disappointing

What a beautiful place the Fairmont Austin is. We had two separate reservations due to one being a family event, and one for a birthday. They were able to accommodate it and make sure that the room did not need to be moved. Also they surprised us with a cake and drinks to celebrate the birthday. I will highly recommend this place to anyone who wants to visit Austin.

It was really excellent!

The pool

Bed is very comfortable. You have to request for an empty fridge, which isn’t a bad thing.

Staff is always amazing! The young guests that were at the hotel this weekend ruined the experience.

Bathroom needs some work

Beautiful property. Well appointed and clean. Staff was excellent and helpful!

The check in staff was very helpful and welcoming, the hotel is beautiful and the roof pool is a must. The only disappointing occurrence at the hotel was the wait staff in the Fulton Lounge. We came in and were never served after almost 20 mins waiting. We left and went somewhere else. The lounge was busy but not a server in sight.

First time here, would stay again. Excellent place to stay, all the staff was very friendly.

Amazing time and the staff was by far the greatest I’ve ever come across.

Exceptional

Loved this hotel, we stayed nearby for a concert, the room was so comfortable, spent some time by the pool and it was enjoyable although for a weekend we expected the pool bar to stay open later, it closed at 5pm

Clean nice place close to everything

Went there to attend the Austin theatre of magic show in room 725 and was not disappointed, The hotel was well staffed and very clean. The wait staff in the bar was also excellent. Would definitely recommend the magic show ( it was awesome) they used the audience in a few of their sketches, very well done.

Everything about our stay in the Fairmont was wonderful from start to finish. Would highly recommend this hotel if you are staying in Austin.

Well appointed hotel with great service. We loved it

The room was nice. It was quite large and very clean. The downstairs bar was horrifically loud, the acoustics were terrible. The concierge was never at the desk.

Fantastic hotel! In every way

Cleaning up the overall room The room price is high compared with the service quality.

Cleaning up the overall room The room price is high compared with the service quality.

The staff were truly wonderful—respectful, polite, and always ready to help. It was our first time staying here, and friends had recommended it for our anniversary, making it extra special. We thoroughly enjoyed a relaxing experience at the spa, and the fine dining was absolutely delicious. There's also another restaurant if you're in the mood for some music, quick bites, and drinks, which adds a relaxing vibe. The pool area is simply fantastic, making our stay even more enjoyable.

Well appointed, great staff. Good food. We will definitely stay again.

Great hotel. Horrible customer service experience. I was treated like a criminal when I locked myself out of the room. They had to walk me up with security to get my id & cc. No one bothered to call me after I made a complaint. Just a horrible customer service experience all around

Hotel check in was simple and we were offered lots of recommendations locally to visit. Hotel room was spacious and clean. The pool was great, as was the bike hire (free for 2 hours) Biggest issue we found was the noise levels surrounding the hotel. They are building a convention centre next door and we found lots of noise from 6am onwards. We visited as tourists and felt that the hotel was more focused surrounding conventions etc

Location, luxury, comfort, and amenities are all 10/10

Location, luxury, comfort, and amenities are all 10/10

Location. Soft bed. Good bar It looked a little old. Parking is high

Location. Soft bed. Good bar It looked a little old. Parking is high

View was bad

Perfect location; great pool, spa & food; lovely, helpful & accommodating staff

Perfect location; great pool, spa & food; lovely, helpful & accommodating staff

Hotel staff was exceptionall

The hotel is in a great location within walking distance of the entertainment district and Memorial Stadium. Great hotel bar and amenities. The rooms are spacious and well maintained. Excellent staff as well!

Good

Very good

The 1 seat down restaurant on property was not kid friendly and the menu was very limited.

Love this hotel! It was my second stay and just as greats as I remembered!!

Service and cleanliness

Most comfortable bed. Very nice staff. Love the rooftop pool n jacuzzi.

Good stuff my friends forks up

Exceptional

Please note you will need to pay for overnight parking even if you stay at the hotel, which is $55 per night. We got a room with a nice view, but had a door connected to another room, and we could hear everything, which was a bit annoying. Outdoor pool is okay, nothing out of the ordinary. Breakfast was good, Dinner okay.

Great hotel!

My experience at Fairmont was exceptional

They have everything for you

Everything was perfect.

Always a great stay!

Gorgeous property and very helpful staff. Loved the comfy beds and spacious rooms with great views. As a solo traveler, I felt very safe. Highly recommend!!

Clean rooms and great staff

Very nice hotel

My girlfriend and I had just gotten engaged and they surprised us with champagne and chocolate strawberries in the room! The corner-room view of the Austin Downtown Skyline was the best hotel view I've ever had!

Amazing experience

Never Fails

Staff was amazing, beautiful pool, loved staying here and hope I will again!

Room was clean, spacious and comfortable. Staff were very polite and helpful.

Pool is small and over crowded

Check-in was great, allowed to access room 2 hours before check 4pm Hotel is impeccably clean and well appointed. My tip for anyone thinking about this property is to check directly with the hotel about whether or not there are any conferences that are happening during your dates of interest. There was a large conference during our 2 night stay which made accessing the main bar and restaurant nearly impossible. The hotel also issued many resort day passes to the pool on a Friday which made that experience less than favorable. By 12:30 in the afternoon there wasn’t a lounger to be found. We only know this due to a local telling us when the arrived at the chair beside us.

The Fairmont was excellent. The location was great! The staff were very helpful and professional. The entire hotel was clean including our room. We loved the Gold lounge for its conveinence and amenities, breakfast, snacks, drinks and desserts were all wonderful . The outdoor pool was welcome during the very HOT weather! The floating lounge chairs and umbrella covered areas were so relaxing .Great stay!

Everything was amazing

The hotel personnel were very welcoming, accommodating, and supportive. The room was superb; the food was great. The pool service was a bit odd and slow, but it was a minor hiccup compared to the overall impression. I'm definitely happy I chose this hotel!

We really enjoyed the room service. The bed was super comfortable.

Amazing place , super clean and beautiful and the people work there are very nice , definitely I will back soon

The day pass holders also seem to seek a very loud pool party, which seems different to the guests I see at the hotel, making it uncomfortable for families staying at the hotel. This is the second time that this type of situation has happened to me.

Great hotel

The hotel itself is beautiful, comfortable, and has an upscale atmosphere, but what really stood out was the level of service. The attention to detail and hospitality made the entire experience feel special. We thoroughly enjoyed our stay and would absolutely return. If you’re looking for a luxury hotel in Austin with exceptional service, I highly recommend the Fairmont Austin. Five stars all around!

i believe when i got there, the front desk staff i met was Sara. she was so kind and helped me have an amazing stay for my birthday weekend 10/10 would go again

Amazing stay, amazing property, awesome staff and customer service! Will definitely be back for another stay!!

Fairmont is my favorite Austin Hotel. The property is kept immaculately; service is always great. It has the best pool in Austin. All the amenities add up to a great visit!

Good staff and clean rooms

The hotel offers outstanding amenities, comfortable accommodations, and a beautiful atmosphere. Everything was well maintained, and the attention to detail really stood out. I truly appreciated the way the entire team went above and beyond to make my stay enjoyable. I would highly recommend the Fairmont Austin to anyone looking for a first-class hotel experience. The hospitality, service, and amenities made my visit memorable, and I look forward to staying there again!

The pool is packed out on Saturday afternoons, but it was still fun. We went Sunday morning at 10 and it was perfect! You definitely won’t regret staying here!

We love staying at the Fairmont. It is lovely, clean and a great hotel. Breakfast was delish! The pool is also terrific on hot days. We love the white pool chairs.

Fun stay

At the time of check in I was told that they charge $35 each day each room and we had 3 rooms. We ate at the restaurant once we got there not enough waiters to serve. Poor service at the breakfast. So we did not use 15% amenities what the hotel charged each day.

The staff added an extra sprinkle of magic. They were friendly, attentive, and always ready to help. Between the lovely atmosphere, fantastic amenities, and perfect Austin location, our stay felt equal parts relaxing and special. If you’re looking for a place that makes an ordinary getaway feel just a little more enchanting, the Fairmont Austin definitely delivers. 🌟 Would happily return!

Outstanding service. Will return, they pay very close attention to their customers.

Great location for walking to most areas like Rainey Street and 6th street. The hotel is very clean and well maintained. The staff was very pleasant and helpful.

We spent 3 nights at Fairmont Austin and are so happy we chose there. Location was fantastic, rooms are good size, comfortable bed and pillows... Service is top notch! The pool is fantastic, service here was also top notch! Would highly recommend - it's worth spending a bit more.

We arrived very happy to celebrate my birthday. After ewe settled we ordered room service dining and we both became ill. The food poisoning was and still is so bad I had to stay in and couldn’t go anywhere. I’m still sick. So sad I couldn’t do anything because of that. Good poisoning is horrible and painful. I haven’t been able to recover.

Great staff!

Very nice hotel rooms, good facilities , easy on site parking.

Good service, clean room and very nice pool Easy parking (garage)

Attended a pool party. The pool was nice. It was amazing. The food at the pool was also excellent. Love this hotel. Any chance I he to go to Austin is where I stay. Great bars too. And so close to Rainey street

Great stay everyone one was so helpful

Clean room

It was nothing short of exceptional. The pool, sauna, restaurant and the ambiance. Will be returning.

Corona beer was also hosting a nice party at the pool offering free giveaways . My room was very clean as well.

Staff was not what you would expect.

Expect a premium hotel experience.

We always have an amazing time when we stay here. The staff is amazing, it has a great bar, and the best spa in Austin.

Great Hotel and staff

Beautiful hotel, friendly staff walking distance to everything

Great staff, service was excellent across the board

Best hotel in Austin clean rooms friendly staff

Great choice if your staying in Austin and want somewhere ideal for a base to explore. Walking distance to everything downtown plus wonderful running trail that you can pick up directly from the hotel entrance. 5, 10, 15, 20k all marked out. Wonderful experience in the mornings! Also great gym and pool with wonderful staff and drinks. 5 star experience and wonderful staff

Great amenities, great service

Tenía el desayuno pagado. Me informaron mal los horarios a la hora de hacer check inn. Y perdimos el desayuno. No nos devolvieron el dinero 😒

Beautiful property in downtown Austin

Excellent all the way around

Great location, very helpful people working there, make sure you use the pool as it’s very nice with views. Parking is a little high but it is in/out so that is helpful. Lots of choices in Austin, but if you want to feel special and be able to walk to it all, this is the place.

Very nice roof top pool

Lobby is nice, valet staff very good. Hallways need fresh paint and room itself had fraying sheets with holes in them. Needed fresh glasses and room service brought dirty barware—greasy, unclean wine glasses and tumblers. Water in the pool did not appear pristine, but was a bit murky.

Excellent pool and view

Beautiful property walkable to many things