Fairfield Inn & Suites by Marriott Austin Northwest/Research Blvd

Muy bueno el desayuno el personal muy amable. Me volveria a quedar ahí Ia proxima visita a austin. .

Was great as always. Will definitely return.

Staff was nice everything was good and breakfast is good

Staff was nice and hotel was clean

The washer and dryer could be better clothing took two cycles to dry and washer was not very effective. Otherwise good

nice room

Did not have breakfast Toilet paper a little thin

Good

Breakfast was hot. And had plenty options. The room was clean and cozy. The check in was seamless. And only had a $20 incidental fee. Overall a great deal for one night.

The front desk never answer the phone.

Stag

N/a

Hotel is clean and roomy. Bed and pillows are comfortable. However, shower overhead is leaking, no hair dryer and the foldable iron table is small and short( down to the ground). Furthermore, the TV is not working. That’s why I have to take a star away

I asked to use the conference room for a meeting, and they had it ready for me early in the morning. It was private and convenient. The staff was super friendly, and the breakfast area was clean, and the food was hot. The only exception was that the coffee was only warm, and they did not have any flavored creamer in the fridge other than half and half. I didn't complain because the food was good. My room was clean, and the AC was just right. I could hear loud footsteps as if the floors were thin. Nonetheless, I slept well as the beds were great! I wish I could have used the pool, as I heard it was saltwater, but I did not have enough time. Again, great service, thank you!

Front desk was very accommodating and had great energy. Rooms are clean and have good quality bedding as well as big fluffy towels. I didn't get up early to try breakfast but will tomorrow morning. Great price, deposit amount is less than most places. It has a great location. Good options for snacks and drinks with normal pricing no over charging. Very quiet and peaceful environment. There wasn't anything I didn't like. This will be my new regular hotel when I come into town.

Front desk was very accommodating and had great energy. Rooms are clean and have good quality bedding as well as big fluffy towels. I didn't get up early to try breakfast but will tomorrow morning. Great price, deposit amount is less than most places. It has a great location. Good options for snacks and drinks with normal pricing no over charging. Very quiet and peaceful environment. There wasn't anything I didn't like. This will be my new regular hotel when I come into town.

Excellent hotel! The front desk staff were professional and kind. My family will definitley stay here again when we visit Austin! The room was clean and breakfast was great! Good selection of food and drinks!

Breakfast was ok a little more of variety but it was ok

Más limpio lo q es el lavamanos y mejorar el desayuno

Quiet. Clean. Breakfast had 2 choices of meat, cut up fresh fruit, eggs, potatoes daily along with other things. Hotel is off a major hwy. Can get a little noisy but over all no complaints

It was good and convenient the staff can be more helpful the cleaning could be more consistent and the breakfast is good but should have more variety

Exceptional

We needed a place in the area for two nights and this did the job nicely. Reasonable breakfast.

I had a hard time checking in and charged a hefty amount for the deposit after already booking on expedia

This was an excellent hotel very clean it included breakfast and everything was fresh and good variety. Will definitely stay again.

Me g

Exelllente servicio,uena ubicacion,muy tranquilo,,El cuarto muy limpio.

People with big family's eating all.the food every time they filled the trays

The property was very professional. Staff was very friendly and helpful.

My credit card had a charge on it I wasn't expecting since the attendant who checked us in said our stay was prepaid. When I questioned the attendant who had come on duty later she said that it had been booked through Expedia and had to enter some card number to get that charge reversed. Since we just returned home, I will continue to monitor my credit card statement to see if the charge does get removed. Breakfast was decent for a continental breakfast. We did not take advantage of the pool or workout room which were available. We did have our furry friend with us. At first I questioned why the No Pets Allowed in Hotel sign and was told that they had not had time to take down the sign as they just recently became pet friendly.

The A/C is very loud. Our room was missing tissues and a picture was on the floor, rather than hanging on the wall. The staff was very friendly and upgraded our reserved room, but I’m not sure the upgrade was better.

The rooms were clean! There staff was very attentive!

DANIELLA MONTOYA was WONDERFUL!!! She was a doll & TRULY HELPFUL!!! Day after I checked in I had to get a driver to drive me to work. As I was having trouble with my Uber account, DANIELLA was soooo KIND of helping me get set up with a driver & even took care of it. She was amazing and the hotel is so blessed to have such an amazing employee like Daniella. If I can rate her, 100/10!!!

The continental breakfast could’ve been better and I would give it five stars.

Very poor

Thanks for a wonderful stay!

We had a good trip. Was with the price we paid.

Staff was so nice. Give the Adam a raise.

Excellent staff who were all very friendly and helpful.

Awesome stay. Clean and well run establishment.

Water pressure in the shower was horrible and I fixed the bathroom sink faucet pressure. Other than that it was a good stay for the price.

The hotel did not have a room for us on arrival. They said there was only one maid for the day and she had gone home!!

Staff was attentive and helpful. The property is just off 183 so just minutes away from anything in Cedar Park. I would stay there again.

Very good

Staff was very nice and helpful.

Found the hotel to be excellent in all aspects of traveling. The staff was very professional and courteous. Ciera, at the front desk, was very pleasant, handling the crowd well, explaining everything thoroughly.

It’s clean and well maintained.

The room itself was large but had an odd layout, with long hallways leading to smaller bed and desk areas. The shower was spacious with excellent water pressure, but the older‑style shower head and low‑quality soaps were disappointing. I also noticed cracks in the wallpaper, which reinforced that this is an older property trying to modernize with new carpets and colors, but the age still shows. Breakfast was lackluster. I appreciated the yogurt options, but the eggs were not very good. The biggest issue was the Wi‑Fi, which was extremely poor throughout my stay. For a quick one‑night stop before heading to the airport, it was acceptable. However, I would not choose this hotel for a multi‑night stay.

Hotel needs a good cleaning. Halls were dirty when we arrived and still dirty when we left. Our room had a dirty Kleenex next to bed. TV did not work and plugs next to bed did not work. They put us in another room. No ice bucket, no tissues, missing wash clothes. Parking spaces too narrow and we had a small vehicle. Lighting in parking lot was poor. This hotel needs attention.

Wonderful stay!

This is a middle of the road place to stay. The bed was comfortable. The room was adequately clean. If you want to work out, the exercise room was 80 degrees and both treadmills were out of service. The free breakfast is a great perk, but they ran out of fruit and half and half (if you drink coffee.). This location was close to where we needed to be for the weekend, but we don't plan to stay here again.

Our stay was great. We have stayed here before and will continue to do so in the future.

Really good stay. Friendly staff

Breakfast was like a motel menu

Good with the price

Very well organized and friendly

A bit worn. Great staff, but dated. No USB charging ports, carpets frayed, elevator controls missing a panel. Overall, tho, good value for the money.

Excellent customer service

Great

Room was clean and spacious with a personalized greeting on the tv! Staff was pleasant and breakfast was delicious.

Clean kid friendly Was full the time i needed to arrive early had to sleep outside for 3 hrs

Clean kid friendly Was full the time i needed to arrive early had to sleep outside for 3 hrs

Clean rooms, great location, keeping it simple and real

Disgusting place. Hotels.com literally scammed us with the information about this property.

All good..as expected

I was not even given a room and arrived at midnight. Told that rooms are not available. The front desk person didn’t even help to get a room. Never had an experience like this before in my life. They didn’t even send me a cancellation email.

Nice and clean facility.

A wonderful weekend stay from the initial greeting and check-in. Friendly staff and all our needs were met. Would definitely stay here again. Sierra at front desk made a great impression on us.

To make matters worse, she had a child with her who was constantly screaming, which made the environment uncomfortable and unprofessional. In the end, we decided not to eat anything because the food quality was poor. I also informed a young staff member at the front desk, but his response was simply “ok,” with no attempt to resolve the issue. Overall, very poor service and disappointing experience.

Rest was ok. Breakfast decent for USA Low score because of $80 overchsrge compared to hotels.com booking.

My paid reservation was canceled without notification. I had to look for alternatives at 2am

Location was great NA

Location was great NA

Stay was good. Rooms were clean. Beds were good

Everything very clean and stuff very friendly

Breakfast was standard for this hotel. A bit limited but acceptable.

A very pleasant stay. The team here is welcoming and easy to talk to. The rooms are clean, and the breakfast buffet offers a good variety of choices. I would definitely stay here again.

The gym was too warm and several machines were broken.

I enjoyed my stay

The hotel was decent at best.

Good

We were in 122. The shower had a big black mold clump in one corner. The rest of the room was clean and nice! The bed and bedding very comfy. Breakfast was tasty. The lady working the breakfast was rude and let everything run out! It was Sunday 3/29 and at one point the sausage, milk, bacon, eggs, and syrup were all empty! She did not act like she enjoyed her job!

The location is fine Ok

Sent this to management after we checked in- no response to date. Afternoon-my friends and I have been planning the trip for awhile and looking forward to a break from work to see Texas for the first time. Sharing that our check-in was less than pleasant and the front desk guy was completely rude and short with us. We happened to get in slightly early from our flights from NY and after getting our rental car went to the hotel and asked if we could check in early if possible. We were told no, which was fine, and to come back after three. So we came back at 3 and the man was just ridiculously rude. Maybe because of age but either way, I would never be able to treat customers that way. He shouldn’t judge a book by its cover.

I was disappointed with the Fitness Center. I booked here for this amenity but the machines were out of order

Every was excellent I highly recommend it!!!!

Very convenient, rooms are spacious and nice. Staff

Staff

Marriott is my favorite hotel brand. Hasn’t failed me yet.

This hotel was great; it is extremely close to the freeway and is noisy. The staff did not inform us of certain policies that would have helped with future stays, but overall the hotel was nice and had easy access to the freeway. The breakfast was a hot breakfast.

Location We found a syringe hiding under the Klenex box in the bathroom, when we talked to the staff the act like it was a normal situation

We found a syringe hiding under the Klenex box in the bathroom, when we talked to the staff the act like it was a normal situation

I really enjoyed stay here ! the staff was very respectful and helpful. The room was very comfortable and clean. Only one small thing to note - it’s more convenient to eat or shop by car than to walk

It was good

The hotel is off a major highway, so the rooms facing the highway are noisy. The evening check-in staff (a male South Asian person) was a bit unprofessional, but the morning reception person was good. The room is a bit small, but the bathroom is spacious. Breakfast ends quite early. Parking is plentiful.

Superb

my booking was lost and...

Hotel was perfect

The bathroom was filthy. It was covered in mildew and mineral deposits. We deal with the same thing all over Texas, except the rest of us know how to clean it, and apparently Fairfield does not. Not a pleasant experience to step in the shower and visibly see mildew and mineral deposits indicating the rooms were not cleaned properly. Definitely will not be back.

Good stay

Parking felt safe. Room smelled unpleasant. Missing light bulb and temperature never went lower than 77 degrees. Stayed hot and humid. Breakfast was ok.

Was a nice stay for us. Everything was clean. The only issue we had was that the water pressure was next to nothing. We mentioned it to the staff as we were leaving and they said they'd look into it.

We enjoyed it. Great coffee!!

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Good stay overall. Rooms do need to be deep clean, like the vents

Good place to stay

A gentleman at the front desk was rude and not attentive. He seemed annoyed and was more focused on his cell phone than assisting me. I told them that I work nights and will be sleeping during the day and would not want housekeeping. There was still a knock on the door for housekeeping

Personal 10/10 Comodidades 9/10 Todo bien

No hot water

Overall a very pleasant stay. With the exception of a few strands of hair from previous guests on between the shower shampoo and conditioner dispenser and a smudge on the handle of the top drawer between the beds, the room was very clean.

The room wasn’t really clean and I advised 3 different front desk attendants that my T.V wasn’t working and they never fixed it! I will NEVER stay here again!!!!!!!!!

All three days I had to ask to see if they could make coffee as it was out. The last day the lady gave me an attitude and didn’t do it for at least 10 minutes. She was just sitting in the back room, no reason not to just come out and do it.

Everything was wonderful!

Poor staff. Room smelled .

Thermostat was not working in the room and front desk was unable to switch my room.

Amenities, cleanliness

Upon arrival there was no room available at hotel. entire hotel rooms were full.

I enjoyed the stay.everything went well and the staff was very helpful.

Clean room

The hotel is clean. Staff is professional and great location!