Element by Marriott Austin Downtown

Downtown. Close to everything. Breakfast in the morning Spacious room Kitchen in the room Friendly staff Con Pricey to park Rooms need better insulation Check in was easy. Our check-in staff member Maria, was super nice. She was able to give me some of my Marriott Bonvoy gold perks without me having to ask. I was able to use my phone as a room key. The room: very spacious and clean. I like that they don’t have carpet. The room had a small kitchenette. A good fridge. There’s a Small area with complementary coffee and tea. The AC worked well. The beds were comfortable. It was a two bedroom with a sofa bed. The bathroom was big. The shower pressure was excellent. They do have shampoo and body wash available Breakfast in the morning was very good. It was included with my room rate. We were give. the option of eating breakfast on the third floor and/or having a $50 credit for the first floor Caroline restaurant. We ended up getting specialty coffees and smoothies at Caroline and having some breakfast in the third floor area. The third floor breakfast was actually pretty good. It was continental, but the food was definitely better than normal continental breakfast. I loved their yogurt station. The breakfast on the third floor also had pastries for Caroline. They also offer complementary happy hour. My room rate included parking. Otherwise, it is $65. Valet was easy. When we checked out, we just text them when we were ready for our car and they text us when it was do

Exceptional

I enjoyed my stay. It was a very quick, short stay, though. Checked-in around 2:30pm and thankfully our room was ready because it was ridiculously hot outside. It was great to get to our nice and cool room. Rested a bit then headed out and came back late, so didn't spend too much in room. We had to head out at 5am to the airport, but I would definitely stay here again if I'm in Austin for downtown stuff. I liked that we were able to walk to most bars and venues.

Very good

Todo

Front desk staff were great. The restaurant was very good and service was great. Rooms were nice. Too noisy. There seemed to be people revving their vehicle/motorcycle every 10 min or so outside and we could hear it loud and clear in the room. Kept us awake half the night. Coffee shop was way overpriced and staff at the coffee shop were not very friendly.

Great place and perfect location

Everything was excellent. Maria at the reception was very welcoming and helpful. The room was spacious, clean, and comfortable, the breakfast was excellent, and the location was perfect.

The hotel was located a short walk from many bars and restaurants, and a short drive from attractions like Lady Bird Lake and its associated trail, and Barton Springs Pool. Very comfortable, clean, and classy, even through we booked it last minute, and great value for the price! I didn’t think the coffee shop in the lobby was great, and there weren’t many common spaces to sit and read.

Superb

Exceptional

It was great.

Very good

Exceptional

The hotel is nice, modern, clean, convenient. Many appliances in the room. Excellent breakfast. Unfortunately being in a popular area, there is a lot of noise from the neighboring streets. Traffic, car horns and music until late night. Even with earplugs and the white noise device that was provided, the noise was unbearable.

I do wish we would have got our room clean every other day. We asked for it to be clean at least twice during our stay of 5 nights, but they only cleaned it our room once and that’s because I reminded guest services to do so.. it was disappointing.

Very friendly staff

We really enjoyed our stay at Element. The staff was super friendly and helpful. Shout out to D.K. who checked us in early and provided a complimentary late checkout so it better aligned with our flight. This hotel is also in a great location and we were able to walk to several restaurants, bars and tourist attractions. The breakfast was also nicely stocked and the food was fresh.

Checking in to checking out with an ease

Washbasins are worst... property maintenance is not so great...rooms smell bad... overall awful experience

The pastries tasted as if they were a day old. It seemed as if they came from Caroline’s which was downstairs - after it did not sell. The hot food was cold. The hot water for the tea was not hot. The room was terrible. The toilet bubbled loudly and randomly throughout the night. The garbage trucks were loud and woke us up at 2 in the morning. It was so bad that I called the front desk. There was an awful smell in the facilities.

Very clean perfect location The key stop working and the constantly going from 9th floor to 3rd floor to the front desk

Exceptional

Location was convenient and the room was very nice and clean. The breakfast needs more hot food options and the parking is not convenient.

Exceptional

This hotel is terrific, from the design in and out - very hip - to the bar, and the staff are phenomenal! I wouldn’t want to stay anywhere else when in town!

Hotel was amazing. The staff was so nice and helpful it is great to experience a place that has such a helpful staff. Everyone was so nice. The room comfortable and nice and had everything we needed. Breakfast was nice the staff at breakfast was so nice. Great place to stay. Highly recommend

The location is very good! There was alot of noise from outside my room.

Exceptional

Superb

Setting

The hotel is at a great location. The hotel/ room is updated and everything very neat.

The staff was amazing. Breakfast was nice and it was great to have a restaurant, coffee stop and bar all in the same building. The room was cute and nice and clean.

The front desk staff, DK, was professional attentive and friendly. It was my first time there and I only stayed one night. The room which had a king bed and kitchenette was perfect.

I was brushed off and I had to continue to push for the removal of a secondary hold on their system . When I Checked in the customer service lady at the welcome counter charged my cc twice . I had to call the merchant and escalate the situation until finally the lady realized there was a way to void it at that time rather than me having to wait 10 days which was their so called answer

The complimentary breakfast was also fantastic, and the breakfast staff served us with wonderful smiles. The gentleman who was always opening the door at the entrance was exceptional. His warm smile and friendly attitude made a lasting impression on me. I would definitely love to stay at this hotel again on my next visit.

Great place to stay parking was the only issue

Breakfast was good with a very nice yogurt bar

Juan at front desk and his team were amazing.

Excellent hotel and staff

Gave me the wrong room

Amazing room! 11th for so no city noise. Super clean and comfortable! The staff was very helpful! And the restaurant downstairs was really nice!

Nice staff and clean room with comfortable bed

Fantastic location and the staff were amazing. Really spacious and clean rooms with an amazing view. Great breakfast selection too. The only problem was the water temperature in the shower. You have hot ...... and that's it. I visited in june in the peak of summer when you just wanted a cool shower. Brought it up with reception for 5 days during my stay but nothing was done about it. Resorted to showering at a nearby gym.

Staff was nice, and the building was quiet.

Great place to stay and party for a weekend

Perhaps another hot breakfast item could be added to the menu.

It was really nice!! A little hard to find at first, but it was dark outside. Lol. Overall it wasn't bad. If I was younger I think I would have enjoyed it more. Its in the heart of 6th street.

Wish their

Very convenient location within walking distance to most downtown restaurants and bars. Staff was very friendly and breakfast was amazing. Would definitely stay again next time we are in town

Then we met Conrad at the valet stand. His genuine enthusiasm and absolutely charming personality was so heartwarming and sweet. If we had a question, he would take out his phone and research to ensure that he was giving us the proper answers even went so far as to get us parking at a sister hotel for a late night trip to a roof top bar. The complementary breakfast we received every morning was more than just adequate. Each morning brought forth a special dish, including breakfast tacos, French toast, and fruit filled pancakes that were made to order. If we ever return to Austin, we would 100% use this property again for the friendly staff, clean and practical rooms and wonderful location.

We stayed over Memorial Day weekend and the room and amenities were nice. Wish I knew about parking situation, it was real pricey for a nearby lot or valet. Our room was roomy and clean at first glance but we noticed glitter all over the floors and well all of our stuff was covered by the time my son pointed it out. Location was great! Ideal even for getting around. Note: tons of homeless people are downtown and there’s not a lot of security. Beware if traveling with kids. We watched from valet desk, a homeless guy throw a water bottle and some random guy’s face. It was filled with urine. Breakfast was the best complimentary breakfast I’ve ever had. Staff is helpful and friendly.

The 2nd story bar turns into a night club feel. Great way to to relax and still make new friends. Great location. Nice café with baked goods on 1st floor. Breakfast was great. If you want to try the pastries for "free" get up early and try everything available at breakfast. Staff was friendly on check in and check out. Room was clean. The WINDOWS for immaculate. It made the view worth while. Would definitely stay again.

breakfast

The property was well maintained and clean. The entrance lobby smelled a little bad though. That’s the only negative thing that I could say.

Everyone was very friendly and the rooms were really nice!

Staff was friendly. Will definitely use this location again.

The hotel is well located. Nice studio apt. The parking is a little bit expensive but it is the same for all the hotels in the area.

Clean spacious, due to upgrade, and breakfast included.

I didn’t like the room because it felt outdated and poorly maintained. The front desk clerk was not hospitable at all and actually came across as rude, which made the experience even worse. Overall, I was not impressed with this property and would not stay here again. Marriott really lowered their standards with this hotel. I would not recommend it.

Great location, clean, great restaurant

Todo muy bien . El personal muy amable y las habitaciones amplias y limpias .

All good.

The staff were super polite and helpful, and our room was pretty clean, we loved the view plus they had really good prices.

The Breakfast was okay. A bit of a disappointment and I say that only because we would expect it ti be a traditional style for example eggs with sausage and bacon and a choice for waffles. There was Milk stuck to this ice thingy that it spilled everywhere . None the less im happy i was fed but was a bit sad.

La propiedad estaba muy limpia y organizada, el desayuno súper completo y el personal muy amable y comunicativo en todo momento. En general me parece una excelente opción y super bien ubicado el hotel

What a fun place! Location was fabulous and the Hotel was wonderful. We went with a large group and we loved the outside patio on the second floor. It was a great place for all of us to meet and start our day.

This was a great hotel, friendly staff, informative. The breakfast was also delicious. Had a late night once where I wanted pastry, despite the cafe being closed, they still cashed me pastries that were still available through the bar. 10/10 recommendations. Will be back for sure.

Unfortunately the breakfast was not good. There was only a few items to choose from. The coffee was very terrible and the eggs were not great. That wasn’t as expected. The AI picture that was obviously made was by far not the best used. My sister (the room that I got it for) was sorely disappointed with it).

Nice hotel with clean and modern rooms! The mini kitchen in the room was super helpful. Parked in a nearby garage to avoid the valet charge. The white noise machine is straight comedy! Be prepared for a little noise from the streets at night. Request a high floor if the noise is a big deal for you.

I had a lovely welcome email from Ellaine, upon my check-in I was greeted by the delightful Maria. Maria also answered the phones when I had questions about parking and answered all my questions. Maria also signed me up for Marriott Rewards and explained the benefits. Maria definitely made my first stay at Element more enjoyable and I will be going again.

Great location, friendly staff!

Friendly staff very nice environment

Clean rooms. Great location.

The room was clean and the stay was nice.

Everything was clean and comfortable. The breakfast was delicious, and an afternoon happy hour with snacks and beverages was a nice welcoming touch.

Our stay here exceeded all expectations. The location was perfect, right in the middle of everything. Museums, the Capital, the Paramount Theater, and tons of amazing restaurants, including Caroline, which is right on the property. I cannot say enough about the staff, as we were greeted with nothing but kindness from everyone we interacted with. We were on a girl's trip and had an early morning flight. We figured we'd ask to see if they could store our luggage since it was 9:30 am and didn't expect to be able to check in, but were surprised when we were told we could go ahead and check in and enjoy breakfast, which again, exceeded expectations! There were the usuals, eggs, bacon/sausage, toast/bagels, an oatmeal and cereal bar, yogurt bar, and my favorite, all the patstries from the coffee bar on the first floor! The hotel even hosts a happy hour in the evening M-Thurs for guests. Our favorite part were the bikes available for guests to utilize free of charge. We were able to see the city and try all the restauraunts without paying a ton for Ubers or tours. We grabbed a free bike and took off! We even got to enjoy the trail at Lady Bird Lake, which is also right around the corner. Caroline's on site has great drinks and food and a great atmosphere for happy hour each evening. When it came time to check out, they stored our luggage for us again so we could maximize our time in the city before needing to head to the airport in the evening. We will stay here again for sure!

Comfy room, excellent location and wonderful staff. We had a great experience here!

Great

Clean and courteous

Would not stay here again. Closer on door to room so strong it was hard to open and slammed hard. Seemed like tried to save money everywhere possible; had to force phone charger plug into wall socket, tried 3 and none worked, finally used plug on lamp; shower was ridiculously hard to turn on then water went hot to cold over and over; mattress reminded me of sleeping on a stack of towels; the “pillows” on the bed were bolsters like you would put behind your back to sit up - too thick and hard to sleep on, room has dinette with big heavy square plates that would fit in microwave, but were too big for microwave turntable to turn; provided tableware that reminded me of something you might buy at an army surplus store, bathroom tissue was low quality. Instead of carpet, the room floors had what I believed to be ceramic tile made to look like wood flooring and it was cold to walk on. Place was clean and staf was helpful. However, the room was noisy all night long from street traffic, and there seemed to be a lot of helicopter traffic overhead, which I could not understand. I even requested a quiet room, but I have no idea if tha request was honored. I have stayed in downtown Austin hotels before with good results, but this was not a good experience for me.

Thumbs up

Our stay was absolutely fabulous. The location is great, the staff are incredibly attentive and wonderful, and the breakfast was excellent. Highly recommend staying here if you visit Austin! 😊 10/10

Very clean and comfortable. Breakfast was yummy!

Good

very good and comfortable!

The room was excellent and the staff very attentive and helpful.

great

The staff were very nice and the location was perfect. The breakfast was just sad. They were out of many things early and items were not replaced timely. The pancake day they were using an electric griddle that took forever. The breakfast area is very small and there were too many people in that small space. The first couple of days we went early and it was crowded and the next couple of days we went later and it was crowded. Housekeeping was also an issue. We had to go to the front desk to ask for toilet paper because the maid left an almost empty roll on the holder. After two hours no one had delivered any TP and we had to go ask again to have some brought to us. Two of the days, the maid was knocking to clean the room around 8:45 am and woke us. That being said, they did a good job cleaning the room once we could dress and get out. I could see staying here again if the price was right because of location, but I would go grab breakfast elsewhere!

Spotless room, helpful and friendly staff

Overall, great location and price. Only issue we had was transfer of noise between rooms. We were woken early every morning by crying children or maintenance.

Great location, attentive staff including Juan who did an excellent job checking us in.

Great location, nice hotel and comfortable beds. Great choice!

I liked the restaurant a lot! Room was nice! Clean and spacious.

Great stay! Enjoyed the happy hour that included wine, cheeses , olives and good conversation. Clean and well appointed room with great pillows!

Room was amazing. Great staff, Juan at the front desk was superb. His customer service was top knock and had me checked in and ready to go swiftly. Great stay

Need to pay for parking or risk leaving car in public street

Friendly staff, clean rooms, comfortable stay!

The staff was kind and knowledgeable. The room was spotless and well thought out and the room just felt clean all around. The location was amazing and the bath linens were soft. 100% would absolutely stay with Ekement in the future

Really clean room and friendly staff made my quick stay memorable and pleasant. Cute bars within walking distance and a nice restaurant downstairs. Lots of great amenities also.

👍

Conveniently located

Loved it, it was a really cool experience I would have given 5 stars but they didn't explain that the window

Friendly helpful staff

Clean Room

Easy check in. Nice room. Good location

Perfect location for everything i needed to do in downtown Austin.

Menu fresh room clean bar expensive

Zero room cleaning. Which was advertised. Other than that good very nice staff

Always enjoy staying here!

Clean room, nice size, staff was great, great breakfast

Excellent check in by Juan at front desk great job very nice very informative excellent smile. Clean hotel and nice bar restaurant on first floor. Would stay at Element agin in Austin.

Clean hotel, great location and friendly staff

Great location

Breakfast had limited options, but those options were healthy and quality-wise tasted great.

Great room, friendly, super clean, yummy breakfasts, well located, great community feel!

Very nice location

The hotel is lovely. The staff is great. The room is clean. The breakfast is good. The location was great for the conference I attended. I gave it three stars because it was the loudest room I've ever stayed in. I struggled to sleep for five nights, even with the sound machine on. If you stay there, maybe a higher floor would help... or ask to find the quietest room possible.

The free breakfast was a joke. Even the motels have a better breakfast than this. We were very disappointed. I don’t think we will be staying here again

Clean hotel in downtown.