DoubleTree Suites by Hilton Austin Downtown Capitol

Only issue was the kitchen area smelled of mold or mildew. Needed paint and polishing. Rest of the suite was perfect and clean.

There’s no Valet parking

nice staff, great room, good breakfast. Perfect, thank you! -

The website will state free breakfast but that is not true. Beware!!! Parking is at $60 per day. There is no free parking.

Great hotel. Good position for the Capitol.

I had an issue and the front desk staff were absolutely fabulous. So helpful. I couldnt recommend enough.

The bed was oddly very hard with extremely soft pillows, so if you are sensitive to that, you may not like it. The coffee in the room tastes terrible. Buy your own ar Starbucks down the street. Breakfast is not included and buying it from the restaurant is ar least $23. Ended up buying groceries for kichenette. I was not offered the well-known Doubletree warm cookie upon arrival or any time during my stay. Parking is expensive at $50 per day and difficult to maneuver being narrow amd with many sharp turns, so this is not for someone isnt good at parking. It was good for what it is, but for the price, I think one would expect more.

We always stay at the Doubletree during ACL due to their suites. Its a solid clean hotel. There arent many options for dining w/in walking distance. There is a Starbucks 1 block away, Texas Chili Parlor is nrxt door. We did walk a couple blocks to a restueant that was really good. My only complaint is the lightong in the hotel is bad. Even in the bathroom lights are dim. Otherwise a great centrally located horel.

Exceptional

Price was way too high for the quality of the stay. Bathroom lighting was very dim, no full length mirror, if you adjusted the room temperature above 65, it felt like the hat had come on. Your basic Holiday Inn quality buffet breakfast was $20 per person. Proximity to capital

Price was way too high for the quality of the stay. Bathroom lighting was very dim, no full length mirror, if you adjusted the room temperature above 65, it felt like the hat had come on. Your basic Holiday Inn quality buffet breakfast was $20 per person. Proximity to capital

There was a conference and no available parking. They sent us to the garage only to circle around 3 times with no success. The front desk clerk told us to park across the street for $9 until 8pm. We had a concert to go to so we would not be able to move our car at that time. When we returned parking was $50 and the manager and staff literally said oh well we didn’t know the Bank of America event was going to be here. No reimbursement, no discount.

Superb

Clean and updated facility. Desk staff and check in was great. House keeping was slow. Facility is within walking distance to captial and down town as well as zhw UT campus and the Moody center which we attended a concerr.

Great location, helpful staff, full size refrigerator and dishwasher, stove, sink, microwave, coffee maker

Pretty expensive for one night. I received a suite, which was nice. Cost

Pretty expensive for one night. I received a suite, which was nice. Cost

Austin was HOT!

Breakfast was great! Austin was HOT!

Exceptional

Convenient location and polite staff Shower pressure but that’s just a hotel thing.

Convenient location and polite staff Shower pressure but that’s just a hotel thing.

I really liked the place, had no restaurants open in the middle of the day.

Very friendly staff. Clean rooms

Staff was very friendly and welcoming to my puppy, it was his first trip ever. No valet but understood because it was soft schedule. Morning of check out a vehicle was blocking my vehicle and made it so difficult to exit. Advised staff a vehicle was there and had I known it was okay to park there I wouldn’t have been circling the garage the. Night prior

Staff was very friendly and welcoming to my puppy, it was his first trip ever. No valet but understood because it was soft schedule. Morning of check out a vehicle was blocking my vehicle and made it so difficult to exit. Advised staff a vehicle was there and had I known it was okay to park there I wouldn’t have been circling the garage the. Night prior

parking is Extremely tight and limited

Love the location. Wish better food options. Still would recommend. Did Uber Eats.

parking is Extremely tight and limited

After a long day we returned to the hotel a little after five to learn that the bar was closed for a private event. One would think that a hotel this size would have a separate room for private events and have the bar area open to guests

Excellent food and drinks in the lobby bar and restaurant, the bar keeps should get a pay raise!

Location was central. Hotel was very clean. Rooms were comfortable. The bathroom sink was clogged and not draining water well at all.

The upgrade for 15 dollars was added every day for 4 days we were there Wouldn't recommend upgrade I thought this was only a 1 off charge Worked out very expensive

The bathroom sink was clogged and not draining water well at all.

The staff was super nice, and the room was very clean. The only thing is we didn't have any soap, and I found. razor (not sure if it was used or not) in our bathroom. Other than that, everything went very smoothly! Would come back again!

Front desk staff were incredibly helpful. Got us an early check in. Referred us to a jitney company that took us directly to the stadium for $50. Ride back was the same. No more than 10 minutes each way. So much better than parking and walking, especially for a September afternoon game. Bar and food were very good as well. We will be back for our next visit.

Beautiful king bed room. Kitchen with fridge, dishwasher, and sink, sitting area, bedroom, and bathroom. Really a nice property and staff was fantastic.

Great experience and very centric

Good room but the only way to run the air unit is if it is constantly running no to temp and then off it’s just constantly non stop running and rumbling and making the most obnoxious sound all day everyday don’t count on having a moment of quiet

Nic hotel close to everything

Call me picky, but I wouldn’t stay here again. It’s pretty tired and old. Parking garage is infuriating, too.

So far so good

Staff were nice, kids had free breakfast

Hotel and staff was excellent.

There were two issues with the room, one of which I appreciate that the hotel can do nothing about, which was the loud A/C unit from the adjacent building, the other however was the filthy balcony, which had cigarette butts all over the floor and lots of pigeon droppings which looked like it hadn’t been cleaned for a long time.

Very very close parking garage!!!!

The room was large

Very clean and really nice views

Suite was good.

Ok.

Toilet was broken in the bathroom

The hotel staff

Breakfast ticket required otherwise they will give you a bill

My stay at this hotel was very nice. The room was comfortable and clean, it was also very spacious. The staff was very friendly and helpful to me, the only downside was parking. There were not very many parking spots available and the ones that were available are super tight, we would take 10 minutes driving around the parking garage to find a spot. Besides the parking my stay was great.

Great room. Great staff, very helpful with parking and fire alarm test during our stay. Breakfast was good. One note about parking - The parking garage on the property has very small entrances and exits. And has sharp turns and low ceilings. So larger cars and truck will need to park elsewhere. There are oversized parking spots out front but the are first come first/ first serve with other guests. The next option is a parking garage across the street, about a half a block away.

The room was clean and inviting. But the air conditioning took forever to cool down the whole suite. The toilet wasn't that stable and shower pressure was pretty low. Overall I enjoyed my stay but a few things could've been better.

However, I want to highlight the excellent service from Ms. Loraine at the reception desk. She was outstanding—professional, friendly, and consistently helpful throughout my stay. Her customer service was the best part of the experience. Since the hotel doesn’t provide even a simple cup of coffee, I ended up going to Starbucks just one block away, and you can also buy water at the 7/11 gas station nearby. The best thing about the property is its location, only one block from the Capitol, which makes it convenient for walking around the area. Overall, great service from Ms. Loraine and a convenient location, but the hotel does not offer the value you would expect for the price.

Perfect location to be close too the city.

Clean room and great customer service and i love the free cookies

We had flight delays and breakfast was done by the time we woke up.

Great lo action bear the capitol.

This hotel desperately needs updating. The suites are generously sized, but the bathrooms are the size of a postage stamp. The breakfast buffet was overpriced and barely edible. And what decent hotel doesn’t have valet parking?

The pool was green and looked like it hadn’t been clean in a few weeks.

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The hotel was nice but the staff was exceptional. Be advised that you will need to pay for overnight parking in the parking garage. Also, searching for the ice machine is a decent side quest.

The parking is an absolute joke. Do not show up with an oversized vehicle they are not equipped and you will probably have to park somewhere that is not consistent with the values you would expect from Hilton!! I give it 2 thumbs down!!

Only 1 of the 2 main elevators was operational, for a hotel seeing as much traffic flow in such a bustling downtown area I was very surprised and disappointed in the wait times.

I said it at this property. Many times, and the elevator always seems to be an issue. Also, Steer clear of the parking garage if you can help it.

beds were comfy great location

Helpful staff able to use discretion in a helpful way to facilitate our parking and late arrival. Location is great and rooms are perfect t for family travel.

The room was spotless and we loved the separate bedroom from the living room area. The kitchen was well stocked. The bed was comfy and we had plenty of towels.

The room was clean and room service came every day that we needed it. The wall paper in the bathroom could use some repairing as well as the mold in the shower could be cleaned better. Only one usb B and C plug in the room which should be both sides of the bed. I’ve stayed a numerous Hiltons and don’t see why that was missing. Also simple amenities like some paper towel or sufficient supplies in the kitchen were not present, not a complimentary dish soap or sponge. The bathrooms in Hiltons were have stayed at before have had other complimentary stuff as well but overall it was a 3 stars for the overall room with amenities.

Doubletree never fails with the cookies at check-in, a hit with our family. We enjoyed a suite for more room. It had a kitchenette with a fridge, microwave and stove. This was a great location within walking distance to the Capital and 6th street.

They charge for breakfast. I was not told that initially. Other than that, everything was fine.

Excellent place that meets all expectations.

We loved how large our room was the kitchen and balcony where a blessing and the staff could not have been any nicer

PARKING GARAGE IS HORRIBLE!!! IF YOU DRIVE ANYTHING BIGGER THAN A MINI COUPE FORGET MAKING THE CORNERS IN THIS GARAGE. IT WAS RIDICULOUS..

Great customer service.

There was also a city wide shelter in place due to random drive by shootings in the city the morning of check out, but no staff member said a word. Completely unsatisfactory!

We did not have any

Walking distance of things we wanted to do

Easy check in, clean room, nice size suites

Rooms not that clean. Truly feel cleaning staff presents with lazy cleaning. Stains in toilet, showers with hairs that aren’t mine, and we had 2 separate rooms due to cleaning issues.

Room was nice and easy check in.

The outdoor space and the penthouse Terrace was fabulous! Ours faced west and you got to see a beautiful sunset

Great place staff was nice, rooms clean and great views. Only negative is if you have large suv and get a large vehicle pass smaller cars still park in the spot and they don’t enforce them to move so have to either pay for parking close by or park in the 15 min wait parking

Great property in the perfect location. Corey at the front desk was great. Seamless check-in, attention to detail and greeted us with a smile every time we passed by. Experiences make stays and he made sure the family had a great stay.

Front desk very friendly! Made my day!

Loved all the amenities and spacious room

Clean, modern, and located close enough the stadium and 6th St. to walk but far enough away to avoid the noise.

Great customer service. No on site valet and limited parking for oversized vehicles. Good room in a great location to UT

The Double Tree Suites worked well for our family trip to Austin, TX. The two bedroom suite was good for our family of 6 visiting Austin.

Friendly and helpful staff, rooms nice and clean

Great hotel, staff could use some help!

Was a very clean hotel, nice rooms,staff was great!

Safe parking very convenient hotel is in a very central area in Austin close to UT

Excellent customer service

Everything was great. Super nice staff. Comfy beds.

The parking was terrible never book this hotel during a big event. You will never find a parking in their parking garage. You will have park in the garge across the street. Inconvenient for sure.

Clean room! Amazing view of Capital

Front desk was the best part of our stay!!!!!!!!!!!!!!!!!!!!!

Staff was amazing. But room was not what I expected for the price, phone didn’t work, tv glitchy (also not a smart tv, no casting or apps). Shower was nasty

Excellent location, seem

The restrooms were not updated no fan in the restroom, the bed was uncomfortable the tv was outdated. The lock on the balcony door was broken.

It was overall decent but here are some downsides: The dryer was broken and the front desk failed to provide me detergent pods so I wasn’t able to do my laundry at all. The pool water was dirty, turbid and warm, there wasn’t enough shade. I wasn’t able to use the pool at all. The bar doesn’t have any snacks to complement their nice cocktails and I was told to order popcorn instead!?!? Like you can keep some trail mix for your guests. The faucet in the bathroom is so small that one can’t wash their hands without touching the sink. Pillows were so soft, I am used to harder pillows and there was no alternative. There was no welcome drink, no water in the fridge but two little lukewarm bottles on the table which would cost 3$ each. These are not compatible with the price level imo.

Gym needs to be larger and have more weight/resistance options.

The Property was good, Parking is a little bit small for big vehicles. Other than that all was escellent.

Solid , big room

Nice hotel but it needs to be updated.

Very clean and comfortable

Beautiful property and room.

Yes

Lovely staff, comfortable room. Would definitely stay again.

Very clean rooms and the staff was very friendly and helpful.

excellent

Very comfortable room for families. The room was very clean and the staff very helpful and friendly

Extremely pleasant staff, clean hotel.

Shower and microwave for broken and breakfast was $24 a person when it had mentioned prior that it was free.

Easy in easy out

Noisy trash loading dock next to my room, $49 a night to park at their horrible garage.