Courtyard by Marriott Austin Downtown/Convention Center

Superb

Very good

I went down to talk to the manager and she was unable to compensate me since we booked through a 3rd party. She gave us 15K points that were basically worthless. I find it unprofessional for this chain to rent out these rooms when this is a known issue. It's quite disappointing knowing that our entire stay would have been very enjoyable except for the water issue.

Everything except the parking. The parking. The cost is wayyyy too much.

Great place to stay, the location is perfect

Great location, nice rooms just the swimming pool was closed could not use

Superb

It was close to all the places we wanted to go

Staff

Location was handy and you get exactly what you’d expect

Pre stay communication was pretty poor, I had no reply to multiple emails. $80 additional for parking was crazy, we drive 3 minutes and had overnight parking for $40. Water temp. was either scalding or cold. Room layout was strange, ved facing away fro T.V. Staff when checking in and out where great and courteous. Great central location.

Exceptional

Friendly welcoming staff and updated clean rooms There was nothing to criticize

Friendly welcoming staff and updated clean rooms There was nothing to criticize

Great downtown location close to 6th street (but far enough away to not hear it!) and other central amenities. Beds and rooms were a nice size and had coffee maker and also a good range of bathroom consumables. Plenty of food options within the hotel including a snack shop and Starbucks. Pool was permanently closed which is a shame as we would have used it and price felt pretty top end given the range of hotels downtown but could be common for weekend stays generally in the city.

The accommodations were excellent for the modest price of being downtown. Friendly staff and super clean rooms were a bonus. The only downside was the super shallow bathtub if anyone ever wants to take a bath. It's literally 8 inches "deep!" Otherwise, it was a nice stay. Just remember to get a higher floor to avoid the city noise and take a pass on the subpar breakfast and go to a nice local eatery!

Great experience as a solo traveler! Room was spacious , clean, and overall I had a great experience!

Exceptional

Location was perfect! I didn't like that the pool was permanently closed. We didn't know that when we booked.

Location was perfect! I didn't like that the pool was permanently closed. We didn't know that when we booked.

No pool

Staff is top notch No pool

Great breakfast included.

I like place.

It was a very lovely stay.

Front desk is very friendly and helpful. Starbucks on site is definitely a plus. Unfortunately the room had a dusty smell that can’t be fixed after running AC all day.

Ggghhhhhhhhhhhhhhjjnnjjjjj

Pleasant

Great place to stay. Will be back soon

The staff were very helpful and friendly. Located near convention centres and 6th street this was an ideal location.

Location

Location

Staff at Champions are so helpful and friendly!

Our room was fine but one of the beds the springs were completely shot. You could hear everytime the person even moved. Which made it hard for them to sleep and me in the other bed.

Superb

Close to everything

The room was clean. Upon check-in and we were greeted by the very friendly desk clerk. He offered us housekeeping for the next day we said yes. And I also requested an extra pillow. We never did receive the housekeeping for the next day or the extra pillow so I had to call again. Also, I had to call for extra towels and drinking glasses. Other than that property is nice very comfortable nice bar and restaurant on site.

The staff were all excellent, the rooms were clean and spacious and the onsite restaurant was very good.

Location was great, easy access to points of interest, that we wanted to explore. At first I was skeptical about the “mandatory” valet parking, but compared to the rates of the surrounding Pay to park it saved us money. Sheets and pillows were clean and spotless. The shower in the unit I reserved had too much pressure in my opinion, on one occasion it managed to slipped off from its stand and wet the entire bathroom floor. Also no proper ventilation in the bathroom, and I was also expecting an include breakfast within such a chain. The bed wasnt terrible but as someone who enjoys firmer beds it was way too soft. The tvs are outdated need to be able to connect my streaming services if need be.

The room was damp and wet smelling the whole 3 days we stayed there. The water took 15-20 minutes to get warm. For the price I was pretty disappointed. The towels were changed out for us and bed made so that was nice.

Room was very large, clean and comfortable. Could use more overhead light. Loved shower amenities.

Great location and awesome views but pool wasn’t working

Clean rooms. Restaurant/bar was awesome.

Construction in the area, and excessive parking fees , and traffic were bothersome. Rooms are nice but the coffee maker did not work. Our view was ugly roof tops. Staff was friendly and helpful.

Came here for the Olivia dean concert and it’s a perfect location from Moody and a few steps from the nightlife. Hotel was clean, rooms were cold, and valet was very helpful!

Air didn’t work ,pool was closed and elevator near room was out of service

The room was great

Breakfast buffet was excellent

Too much to list. Stay away.

Bathroom does need updating. Bed was comfortable

pool was broken and I was not told about this until check in they refused to give me a refund

Great hotel and friendly staff, very clean.

The hotel is quite clean, quiet and comfortable. For example, the AC did not make a lot of noise. The only issue was getting enough hot water to the shower.

Awesome people up front. Got free water from them.

Comfortable beds. Good location.

Great location and nice hotel.

N'a

Great!

Great!

Clean and close to everything fun!

The hotel was really great atmosphere was great too. We were delighted to stay there.

Everything was great except for parking. There are very limited parking spaces across the street so be prepared to pay $69 per night plus tax which is crazy.

The staff were very nice.

My wife and I were in town for a concert and couldn’t be more pleased with our stay. The valet and front desk staff took great care of us! Rooms were clean updated and everything we could ask for! We will certainly be back!

👍👍👍👍

Good location, comfortable room, helpful staff. Great value and would stay again.

Pool was out of service when we were there, but the staff gave us Starbucks vouchers for the inconvenience and we could use the pool at one of the other hotels! Staff was very kind and helpful

Clean room, great breakfast, the bathrooms were okay.

Our room was large - shower took about 5 minutes to warm up to any temperature you could stand in, plug in bath tub did not work (reported on our 2nd morning and was fixed by the time we can back, and give $5 each Starbucks vouchers as an apology). Lots of building work going on just outside, but don’t be put off by that, just walk the other way! Great location Oh - pool closed for maintenance when went to use it!

First, no one made my room. Lady told me I had to ask for it. Second no parking included. I had to pay $69 valet per night.

Indoor pool was closed- main reason for selecting the property

No parking spot,we were around the hotel almost 45 minutes just looking for parking spot 😏. The room smells like the damp.

Very positive experience - great location ; helpful staff; clean rooms

The staff was amazing, room clean, breakfast yummy, bit the pool was closed during August, the hottest month of the year.

Great place to stay well worth it

The staff was overly friendly, the rooms were very clean, the entire day was great.

Great location!

Valet is mandatory and per day. They should simply include it on the night rate so we are not surprised. The room service is every other day. So think twice if you have 4 people and need fresh towels The front desk lady was magnificent.

Other than the madness that came with trying to valet the car, it was a great stay!

Staff was so friendly and helpful. The room was nice and tidy. It does get really busy and they only have valet parking available.

Hallways were weathered and other guests were loud late at night and early am. Pool was not available. Rate for parking was an excessive cost

none

Nice place to stay, great rates.

Clean room, friendly staff good breakfast. - Expensive Valet Paring. $80 Dollars per night plus tips.

Parking was my only issue, valet parking for 24 hours was $69!! Make that more visible when booking.

Nice place

Pool was out of service. Fridge didn’t work. No complimentary breakfast. Nice hotel

Great & friendly staff! The guys outside were always ready to help, whether it be opening the doors, offering water, helping unload the car, etc. The girls upfront were also very helpful! Great staff.

Great breakfast

Fantastic experience and perfect location. Walking distance from a bunch of restaurants and night life.

Great location

Centrally located. Very clean and comfortable beds. We liked that there was a Starbucks onsite.

Great staff, clean room.

Great stay and a great location!

The hotel is in a great location and within walking distance of many activities and eateries.

There’s no parking at the Marriot Courtyard. You must vallet or find parking off-site.

Very well located, staff very courteous and friendly. Their bar/restaurant very nice and breakfast buffet very nice and fresh

Great location

Room was pretty musty smelling, but hotel was nice.

Our room was really damp smelling.

Very great place to stay. the only downside was our first room had some water on the floor that was leaking from I think the refrigerator but they upgraded us and accommodated us very quickly.

Nice place

Parking is overpriced, but overall it was a good stay at this hotel.

Got charged for USD 71.45 from the Hotel despite being confirmed days prior to visiting the hotel that breakfast was included. Had the same confirmation from hotel prior to having breakfast and still I am on call with Expedia and Marriott to get a refund repeating the same story.

Staff were amazing. We were there for a convention. We had hundreds of blind people staying at this hotel. Staff was respectful, helpful and patient. I’ve been to 20 conventions and I have to say the staff at the courtyard Marriott was the best.

The pool wasn’t open

Pressure to park

It’s in the middle of downtown. Clean and spacious rooms, and wonderful staff especially this one woman. I lost the card with her name on it but she has a British accent. I think her name starts with Lady-. She was so welcoming and warm! Also the breakfast is amazing!

We stayed there 4 days and 3 nights and was unable to get our rooms cleaned.The most we were able to come up with were clean , extra towels , and that is all. At times the staff were rude. We were in a company car and informed them that they were not allowed to drive the vehicle.We had to drive it and we were met with a lot of conflict because of that. After observing how the valets drove other people's cars , it was clear we were not going to let them drive our company vehicle. I've never been to a hotel where it was mandatory to have valet parking. Normally I have a choice. At $65 a night for my vehicle, I expected a choice. I was forced to park my car two blocks down in a public parking area for fifteen dollars a night in order to avoid such an outrageous fee. I will not Stay at that marriott ever again.

We had a wonderful experience at the Courtyard. Staff were very nice and helpful and the property is clean and well kept.

Hotel only offers valent parking, which is extremely high.

Room was very comfortable and quiet.

Super clean!! Nice workers!! Very clean property. Central, walkable location. Very nice staff!!

Everythiing was good room was clean, good customer service, staff were friendly. The only thing was that pool was closed.

The room was really nice and clean. There is a huge construction going on across the street, but we didn’t hear much on the 10th floor, which was nice. The pool was closed due to maintenance, but we got access to the Westin hotel’s rooftop pool, which was so much nicer than the hotel’s own pool. That was very much appreciated, especially by our kids :) Thank you!

The guest service staff was very polite and accommodating with informative about the neighborhood and what to visit, etc. The room was very clean and bigger than expected which is always a plus. The on site restaurant and coffee shop was an added bonus. I will recommend and stay at this property again.

The only negative that I had at this property was that the only parking available was valet for $75.00 per day. No customer parking is available.

No parking, no breakfast and the ice machine was broken. They don’t even clean your room daily so you have to ask housekeeping for cups and coffee

Great stay! Clean and everyone was very kind ! Perfect location next to all the amazing things!!