Comfort Suites - South Austin

The property was clean and the room size was above average. Word of caution the room doors are heavy and they slam if your not careful. The first floor side door slams super load when people enters and exit.

Superb

Very good

Y

The location was really nice. Close to everything. The staff was nice and friendly. My check in was very simple. The breakfast was great! Would definitely stay again. Just some stains on the furniture maybe upgrade the couches

The location was really nice. Close to everything. The staff was nice and friendly. My check in was very simple. The breakfast was great! Would definitely stay again. Just some stains on the furniture maybe upgrade the couches

Superb

Exceptional

Exceptional

Overall, it was a quick and pleasant stay, but I wouldn’t recommend staying longer than a night. The bathroom was not very clean, with hair on the floor. However, the beds and pillows were comfortable, which made up for the cleanliness issue. The overall experience was fine, but the place did seem a bit run down.

Exceptional

The room was a bit warm at first but it cooled off later. I had no issues with the property. Well lit parking lot.

Location, value, staff. Hallway carpets very soiled and needed cleaning, a couple of light bulbs were out in the room.

Location, value, staff. Hallway carpets very soiled and needed cleaning, a couple of light bulbs were out in the room.

The elevator had bloody burgers & snot smeared on the wall the entire time and was filthy overall. The room was not clean & 1 of the pillows on the bed was dirty. Breakfast was already taken down 10 minutes before the deadline but the main thing was cleanliness of the hotel

Staff was great

We paid for 3 nights but my husband ended up in the hospital, so we didn’t get to stay there but one night, is it possible for a refund or credit on the next stay? We are in Austin for about 2 weeks! Thanks so much and have a good day!

Clean, large room. Bed comfortable, lots of pillows. Clean and well maintained. Only problem is road noise. Right off of I45. Otherwise great place to stay.

The curtains had what looked to be mold stains on them. The a/c vents were absolutely disgusting and coated with dust. The light fixtures were coated in dust like they’ve never been cleaned. The mattresses had nasty stains and the fitted sheet did not even fit. All night we had to fix it because if you moved the sheet came off. The shower was disgusting with stains. There’s a lot of construction going on in front of the hotel with the freeways, but that didn’t cause any noise issues for us. Overall, I would NOT stay here again. This hotel needs to train their housekeeping on how to properly clean.

Every time we walked into the room, we were hit with a really disturbing odor. There were stains everywhere—on the carpet, bathroom, shower, curtains, walls, light switches, etc. Even the elevators were dirty. The room had AC, but it still felt extremely humid, which may have been contributing to the smell. Even the bed felt humid. I didn’t even feel clean after showering and wasn’t comfortable setting my clothes down on most surfaces or even using the towels provided. I ended up going out and buying Lysol and Clorox wipes just to feel a little better. They also don’t provide many toiletries, which wasn’t a big issue for me, but it’s something to keep in mind. This hotel was on the more affordable side, but even considering the price, it was difficult to feel comfortable with how dirty the room felt. The staff was friendly enough, although I wouldn’t expect exceptional service. Overall, I would not stay here again or recommend it. If the hotel put more effort into thoroughly and properly cleaning the rooms and common areas, it could be a significantly more worthwhile place to stay.

I then temprarly left to rent a vehicle and they evicted my son abd my 84 years old mother w/o even a discussion.

Comfort suites was like a good old fashioned hometown hotel. Staff must be treated well because they all seemed happy to assist although they were younger they were impressive young people with a work ethic and respectful manners! Monitoring of towels and extra pillows is a good idea to help keep costs down, having a variety of snacks, quick food and beverage items for a reasonable cost added a nice touch, but for those who wanted to order-in it was nice. One very important critical item was the security feature for entering the lobby - it felt safe. The guests weren't high dollar snobs - we were just hometown folks at an affordable hotel that had a nice "home cooked" breakfast (lots of choices) and great amenities (fitness center, business center and pool). Highly recommend and hope they have availability every time I visit South Austin~ Internet was spotty which was frustrating but as long as I was in the lobby it was functional enough to do homework, carpets could use a good deep cleaning and a few hand sanitizers around the food areas wouldn't hurt.

Comfort suites was like a good old fashioned hometown hotel. Staff must be treated well because they all seemed happy to assist although they were younger they were impressive young people with a work ethic and respectful manners! Monitoring of towels and extra pillows is a good idea to help keep costs down, having a variety of snacks, quick food and beverage items for a reasonable cost added a nice touch, but for those who wanted to order-in it was nice. One very important critical item was the security feature for entering the lobby - it felt safe. The guests weren't high dollar snobs - we were just hometown folks at an affordable hotel that had a nice "home cooked" breakfast (lots of choices) and great amenities (fitness center, business center and pool). Highly recommend and hope they have availability every time I visit South Austin~ Internet was spotty which was frustrating but as long as I was in the lobby it was functional enough to do homework, carpets could use a good deep cleaning and a few hand sanitizers around the food areas wouldn't hurt.

the staff was nice and the breakfast area was clean, the food was okay, just regular eggs potatoes waffles and cereal.

Friendly staff, clean and comfortable!

The night lady was awesome. Their breakfast is good. Their checkout time is ridiculous and this is the only hotel I have ever stayed at that wouldn’t extend a checkout time and when they said they would they were gonna charge $25.

Clean room pleasant staff

Loved ur location and how well supervised it was. Great staff etc

Great breakfast 😋 clean room. 1 staff member was very friendly and helpful. The others didn't speak at all and looked like they didn't enjoy their job. When I checked in the lady that helped me was the friendliest.

Attention needed to cleanliness - finger prints everywhere - dusty and dirty windows /window sills -remote was nasty -tables not cleaned in the room -room was decent overall but given overall cleanliness it’s questionable

Nice place for price. Truck parking is a plus.

The property is in a nice and safe area, just lots of construction. But this is not something the property can control. Had a very restful sleep in the comfortable bed. Staff was very nice and helpful. Great job!

Also there was one day where police were blocking off the entire block, apparently looking for a suspect, so I can't vouch for the neighborhoods safety either. Probably would not stay here again unless the cleanliness improved.

This place was very comfortable! Always try to get top floor as foot traffic from next floor can be a bit noisy! Everything else was great!

A little disappointed, the main lobby was well maintained but the pool area needed attention. There was broken glass and lots of bottle caps laying around for days. There was no umbrella around pool either. Our room had lights that were not working, was missing a hairdryer and the curtains were filthy. We needed some pool towels but were told we could only have 1. There were 3 of us in our room.

Linens were torn and stained. Lamp shades had stains. Was over all poorly maintained. Staff was very pleasant and helpful. Air conditioning worked great.

It was an ok stay. Came up for a local concert. Second night in I killed 3 flying cockroaches in the room. No extra rooms were available and I slept in my car for the night. Comforter was stained, as well as the sheets. Extra towels were limited to get. Breakfast was meh. Once I find creepycrawlies I refuse to stay again.

The rooms were clean and king bed was a dream to sleep in. Very comfortable. Noise level was zero staff at desk and breakfast bar very polite and accommodating. Breakfast was excellent variety of hot and cold foods and great drink selection. Parking areas were well lit. We will absolutely stay again.

The smell of dog pee was so strong. We left we didn’t stay. The front person don’t even offer another room

The doors were beat up a gash in the front well down, completly worn out, beat up Run down in just a few years, I will not be staying here again Great breakfast spread But good lord the elevators were even beat up, scratched up BEWARE, Many other hotel options in the area in much better shape for the same cost if not less

Clean room

Helpful staff, clean rooms with a comfortable bed and a nice shower. Good breakfast selection

Exceptional

Exceeding my expectations! Staff was very friendly and helpful. Room was immaculate and restroom was huge. The stay overall was comfortable and refreshing. Will book here from now on at this specific location!

Good staying

Very nice

Very nice

The room wasn’t cleaned. It smelled like smoke. I request to change room once I noticed how dirty it was and they said they would put a note for the morning shift. Didn’t hear anything so I went to check in the afternoon and said I was supposed to do that in the morning that even though there was a note I was to check before 11am. They did not mention that the day before when I made the request. The restroom had hairs on the floor. The room wouldn’t cool with the AC on at the lowest. Previous pets poop was found as well. It was just a horrible experience. We heard of a persons car getting broken into and his documents were stolen. Not the safest area as well.

It was quite and comfortable. The only issue i had was that the door to get into the hotel from the pool was functioning. Other than that, no complaints

The location and size of the room! The TVs were not smart tvs for streaming.

The TVs were not smart tvs for streaming.

There were dead bugs on the floor when I first came in. One of the exit doors was broken and covered with wood. The gym was very minimal and the water machine inside the gym wasn't working. The staff was great and the stay was easy and affordable.

1st room had bathroom mold & had to move; front desk staff new & had front door locked during prime time

The room smelled like dog. It’s a pet friendly hotel so expected. Not too bad but noticeable. Bed were soft. Restroom needs updating but it was fine. AC worked perfect. Breakfast was good too. Standard continental breakfast but it was all good and tasted fresh.

Everyone of the staff did a great job. That's we always stay there. Three times this year. Thanks

They did have free breakfast My initial room had bugs on the bed and stain mattress. And dirty sheets. They changed my room but the keys didn’t work most of the time.

They did have free breakfast My initial room had bugs on the bed and stain mattress. And dirty sheets. They changed my room but the keys didn’t work most of the time.

The hotel wasn’t quite as we expected. We got a call on my cell phone about a noise complaint from people below us, and we were not even at the hotel at this time. The breakfast was okay, there were only a few options. The room was very clean but we were not given enough towels. We were able to get more towels from the front desk. We enjoyed the gym, even though there were only a few machines it was perfect for us! We had booked two nights but ended up leaving after the first night. The entire hotel felt musty and had a weird smell too it.

The refrigerator in our room barely worked and half of the ice machines were broken. Room service was promised on the third day but on the fourth day I had to ask for clean towels. This was my third stay at this hotel but on my next trip I will book a different hotel.

Everything was great. I always stay the same place when I’m in town. Rooms are always very clean. Staff is always helpful. And the breakfast and the coffee is always good.

Good

Great staff, room was clean and comfy. I would recommend staying here

The staff were very friendly, and the building was clean. You have to be a picky person to find things wrong. Some locks for the doors to get into the building weren’t functioning, causing you to have to go to the main entrance from the pool instead of using the convenient side door. My room was very well-maintained, but some of the sheets had stains and were torn. Overall, it was a great budget friendly hotel.

Everything was perfect in my room. Accommodations were great.

Loved the stay

I had to check out and locate another hotel for my short stay in Austin. I was in Austin for business, and having to change hotels was a nightmare interruption. I had to spend money I didn’t anticipate spending and spent time I didn’t have because of this inconvenience.

Great hotel! Spacious rooms, good bathrooms,

I've stayed at this hotel 2x and this stay was better than the 1st time. It is very affordable and they offer breakfast which is an absolute plus. The staff was very helpful when needed and we had no issues outside of not having liquid body wash, but instead they had bar soap. Other than that I don't have any complaints. Will continue to use this hotel when I come to Austin.

I stay 4 days in hotel I don’t see the housekeeper coming to clean my room or anything. I speak to the front desk twice . No thing changed

Room was very clean. Air-conditioning were good. Staff was great.

The location was perfect for our stay. Everything we wanted to see in Austin was just a few minutes away. Staff was amazing, the breakfast was hot and delicious!

Clean room, great breakfast accommodations. Great hospitality

Staff was very friendly during check in and out and the lady in charge of breakfast area. Nice breakfast area and set up. The neighborhood is not walkable or close to any restaurants. We do recommend this hotel specifically if you are there for work.

Room unclean. Toilet clogged

Didn’t stay in hotel because it was horrible.

Everything was PERFECT! 👍

Very nice place. Limited tv. Descent breakfast.

Room 204, AC unit vibrating and making noise all night long, also I believe it was a smoke detector blinking , plus all construction on High way 35 , couldn’t sleep

Clean room. nice staff,

My visit to this hotel was amazing

Comfortable and quiet and ac works great. Needs updating but the stay was comfy.

I travel with my dog and the staff was very friendly and the grass around the hotel was well maintained. Felt comfortable.

Clean room

Great breakfast, alot of choices, different protein every day.

This was a brief stay but we were very impressed with the staff and quality

Ac and heat worked well. Quiet room. Easy access

yes breakfast was great

nice

Breakfast was good, didn't love that every cup was individually wrapped and very small; only had grape jelly; only one elevator, but relatively quick.

Perfect

Cleanliness was the only issue. Wasn't terrible but could be better. Otherwise it was a good brief stay.

Nice hotel for out of town job very satisfied

did have to pay a $75 deposit that wasn’t listed in description . nonetheless, a great stay !

Clean and spacious

Staff is excellent. Breakfast has some hot options. Room and property are good value

YES great room and clean

The room was very clean and the check in process was very easy after using Hotels.com

Clean bathroom and room, nice staff, good breakfast.

Staff, clean bathroom, clean room, quiet, comfortable

And the hanging thing for the towel in the bathroom is broken. I don’t know when and it wasn’t fix yet.

Great hotel , very clean and front desk friendly

Staff in the evening admission on Tuesday was great. Not so much when leaving at 4am Thursday.

Yes

Room was relatively clean and a good size. Ice machine broken on first floor. Hotel is right on I35 so you would think they would install added sound proofing but highway and parking lot noise very loud. Every door is heavy but slams shut with no soft close so every time someone enters thier room or the exit boom, you are awake.At least they were priced well.

Clean rooms and the staff was really nice

Friendly staff, clean rooms. Room was very large and comfortable. Easy parking and good location except the road noise was super loud! Not the hotel’s fault but certainly ask for a room not on the freeway side.

Staff, clean room, location.

The location is easy to get to right off the expressway, was clean and room was very spacious. Breakfast was ok and reception staff was friendly. The only minor drawbacks was the hotel did seem a bit empty and with little movement & the expressway road noise can be a bit loud if given a room on the west side of hotel. Overall not a bad stay since we were only there to sleep & shower.

Do not accept a room on highway side. After realizing it was a pain in the back due to the noise, the front desk guy told me: "Currently we dont have any other room". Which of course was a: "I´m not even going to check, so f* off".

Previous Comfort Inn stays in Tennessee nice. Very dissatisfied.

the room was pleasant for the price, although the carpet had some questionable stains; spacious and well appointed. the staff was efficient and helpful, especially Liz and Keegan

Room was fine. Some mold stains on the shower caulking, carpet past its prime, etc. and in need of more thorough cleaning, but the bed was failry comfortable and apparently clean so for a late night arrival and 6 AM checkout it was acceptable.

This hotel was very clean, and quiet. The beds were extremely comfortable and there were two TVs in the room - win! The staff was very nice and welcoming during my stay.

Excelent Hotel

The hotel was in a convenient location right next to the freeway and I think it could be a good hotel if maintained properly. Here are the things that were broken in my room: blinds didnt open, broken light bulp in bathroom, missing glass bottom in microwafe, only decaf coffee in room, lotion dispenser in bathroom was empty, and no coffee for breakfast. Also the hispanic girl at the reception wasn't all that friendly.

Staff took great care of me and watched out for me with no issues. It was clean and a very pleasant day. Thank you.

The rooms were clean and the hotel was very accommodating when my flight was canceled and I had to arrive late.

It was a nice stay. Overall staff was friendly.

Muy bueno

Great experience, amazing staff!