Baymont by Wyndham Austin University Area

Roach invested, dirty refrigerator, dirty bathroom, front door cracks , and broken door latch.

Passable

Good

Bad

Very poor

Room was clean and well made, and everything in the room worked well. However, they only had 1 warm blanket for a room with two double beds. Additionally, the hotel advertised free continental breakfast, but there was no breakfast available in the morning. There was black coffee and plain toast. The staff did not make anyone aware of the lack of breakfast, neither at check in, nor with any other form of communication.

The comfy bed Walls were peeling there was pubic hair in the bathroom tv didn’t work there were black spots under the mattress asked staff multiple times for five days for some clean towels they kept saying they would but never did.

That's all

The worst hotel I have ever been, dirty and loud.

Passable

Bad

No breakfast.

They turned us away because they didn't have rooms. But didn't refund

Very good

it was close to the concert venue the beds were dirty and the locks were broken, pretty sure there was mold, I wouldn't stay here again. it looked nice on booking.com but not the same at all and parking was awful along with most.of the lights not working

Pleasant

Mold in the room.

Nothing Roaches and missing mini fridge and front office wouldn’t answer the phone

Easy to book. Dirty towels/linens. Broken A/C we were hot all night.

Disappointing

Exceptional

Bad

The rooms was not ready when we check in the got us into a dirty room and the second one was horrible blood stains in the towels and cigarette burns on the sheets worst experience

It was close to everything to look at. The bed was comfortable. The room was not good except the bed for comfortable.The staff was not easy to talk to except the manager. We got our room on book.com and even on there website shows free breakfast and pool. They don't do breakfast and the pool was close in a 100' weather.

The room was not good except the bed for comfortable.The staff was not easy to talk to except the manager. We got our room on book.com and even on there website shows free breakfast and pool. They don't do breakfast and the pool was close in a 100' weather.

Very nice and clean room. Fast WiFi but their breakfast was horrible. Toast and coffee despite there being a very nice dining area.

The bed..the shower. The a.c The area. My door was broken. I had to prop a chair to block it..didn't feel.safe

The bed..the shower. The a.c The area. My door was broken. I had to prop a chair to block it..didn't feel.safe

Perfect hotel to safe money and stay in the city center

Nothing

Cockroaches everywhere

Cockroaches everywhere

He then asks us to go check out the rooms to see if we want to stay because those 2 rooms are in the process of being renovated. The rooms were horrendous and I rarely use that word but it is the only appropriate word in this situation. One room smelled of old water/cigarettes and what I imagine is body sweat. The other rooms door was clearly bashed in before, they didn’t even try to hide it. Needless to say all of those factors as well as the sketchy location led my friends and I to ask for a refund and drive back home to San Antonio. If you’re able to afford better accommodations, you should definitely do that.

Perfect relation quality pri6

Its awfull, i rented this room for my wife and daughters and ended up booking another somewhere else, i would like to get a refund if possible

The rest of the room had ok furnishings but was kinda trashed. Definitely on the sketchy side not the motel but nice side whatever the pictures look like.

Appearant drug sales in the parking lot. Gunshots in the middle of the night. Office under construction. Loud yelling in the parking lot several times late at night. Door slamming while sleeping. The room was clean and the mattress was nice. But it was very cheap.

crack and prostitutes room filthy they lie and say free breakfast and there’s no breakfast then they want $80 cash as a deposit definitely wouldn’t recommend

Do not stay here! Rooms don't smell clean plus had to cancel my reservation because the restroom had black mold. Breakfast was not included since they're under construction.

Not well kept, bed bottom mattrrss sheets terrible dirty, food all behind bed, did not feel safe, 1 star

Property is being restored and was better than before

Do not stay here,m

We ended up getting to the hotel pretty late at night so I guess all the two beds for non-locals were taken, and the front desk guy was trying to help us get into a room that I guess he felt was more safe near the front, but I really needed two beds with the amount of people I had so I ended up getting placed in a “ local” room and I can definitely see why he was trying to put us in the front where it was safer right when we got inside of our hotel room we had forgotten something in the car when we went out to get it there was a local smoking crack right outside of our hotel door the inside was very gross not the cleanest. It had sheets instead of blankets each bed had one pillow it was overall just a very low quality hotel. I would never stay here again.

Worst experience in any hotel ever, no cleanliness, my toddler found a used condom under the bed, people consuming fentanyl all around the hotel, no towlettes, no breakfast and horrible management treatment l, still waiting on my full refund

The parking lot was dirty, broken glass everywhere, trash, people fixing their cars. That place looked like a junk. Once in the room… the door didn’t close all the way, if I would have stayed I would have had to move a dresser in front of the door to feel safe. The bedding had cigarette burns (the room was a smoke free room) and it might have been stained, but it looked dirty. The bathtub had hair in it, I doubt it was even cleaned. What made me leave was the mold all over the ceiling and walls of the tub/shower. I went back to the lobby and said I couldn’t staying in that condition. The receptionist agreed to cancel my reservation. Well it’s been a week, I have no money back, and now the hotel does not even answer. I’m really hoping hotels.com will step up and help with my reimbursement.

Great stay this time...also felt safe

Floor needed cleaned- no hot water.

Much better than the last time I stayed...looks like the property is under going renovation and is being cleaned up from all the loitering and soliciting. I'm amazed by the transformation

Pictures online are misleading

Do not stay here,m

Room was dirty. Mold everywhere (ceiling) no towels, toilet paper. Loud noises throughout the entire night. Loud banging on the door from crack heads. Definitely need money back. Was not a good experience at all

Travelers beware; this hotel is riddled with addicts and drug dealers. don't be fooled by the pictures- the rooms are awful. shower head was missing, there was graffiti INSIDE the room, broken deadbolt, just horrible all around

Manager is very nice and helpful

Hotel room reeked of alcohol and cigarettes. There was a completely naked boy standing on the balcony when I pulled up to park. Someone kept banging on my hotel door late at night. I did not feel safe. Hotel advertised that breakfast was provided when booking. However, when went to the lobby for breakfast I was told the hotel stopped serving breakfast months ago.

Friendly

The front desk guy was smoking weed with 2 other men that came and go as if the place was their manor. Room had graffitti, floor was sticky and had pieces of glass, the bathroom had flies and dead bugs. The place is a bad joke, a nightmare. It should not be listed on expedia or anywhere.

There is NO breakfast in the morning. Not even coffee.

Shower had mold in it, there were cracks in the ceiling, TV had no remote control, the entire grounds smelled like urine & there was trash everywhere from the homeless. I had to play outlet roulette to find one that actually had power coming to it. I went to call the front desk and the phone didnt work. I went to the front desk to ask for a remote, and the guy spent 10 minutes finding me a couple broken remotes that didnt have backs to them, he put batteries in them and told me to try them. they didnt work. we went to sleep in the bed furthest from the dead cockroach and it had a fitted sheet (it had red stains from what looked like nail polish) a top sheet, a blanket that had cigarette burns on it, and another sheet that acted as a top quilt I guess? My partner got too warm and decided we should move to the other bed as it was closer to the AC unit. We discovered this bed had a fitted sheet, but NO top sheet. Just a blanket and the sheet that went over the top. We had to take the top sheet from the other bed. we received no housekeeping for the 2 nights we were there. STAY FAR FAR AWAY!!

Horrible stay never again

There was no breakfast and the outside of the room all the cigarate were thrown

Este lugar es terrible no se hospeden ahí , el lugar está lleno de indigentes ,grupos de personas fumando marihuana, la habitación está sucias , piso de habitación con tape, las puertas de la habitación están flojas y golpeadas .en verdad ni gratis me quedaría ahí, en la fotos sale bonito pero ni están remodelados es sumamente viejo este hotel, ahhh y la policía buscando delincuente en el lugar

Just 1 words. No good hotel

Room

Loud, police everywhere, oily feeling doorhandles

When we arrive a man with a baseball bat was threatening a guy with a dog. We left for the night. When we returned we noticed the room did not have a remote. The night staff said they where our of them. Basically tough "s***". We later notice the room was built on a fault line. so the floor was uneven and the tiling had deteriorated. As we left in the morning we saw trash bags laying on the cement outside rooms. The night was pretty quiet. Sadly in the morning there was no breakfast. There was also not coffee service in the rooms. My wife had no cup to take her meds with. Also we noticed the night guy had probably been up all night. This hotel was probably being contracted to some homeless residents and the room probably suffered from theft. Mold had been scraped away from the roof of the shower enclosure too. Also the shower was basically a floor and curtain. To its credit the room was as clean as it could be. The bed was ok. The bed had good chargers for the phone and a good clock radio. Only body gel was offered, but it was ok to shower. The hot water was adequate. Being the hotel was inexpensive the clientele might make some folks uneasy.

I’m in central Texas to receive cancer treatment and the stay here at this place was horrible. There were no towels in the room and when we went to the front desk to ask, there were no fresh towels to give us at all because there was no housekeeping on site. The hot water did not work in our room and the floor was sticky and very dirty. They list complimentary breakfast as one of the amenities on this Expedia listing and they said they don’t do breakfast anymore. There was no TV remote and the phone in the room did not work. I would not recommend this place at all and I would like a refund or credit of some sort. They could have at least towels and hot water. I was very disappointed with this stay.

I had to stay without take shower for 3 days I don’t expect flashy thing on this just the functional on shower! besides no right towels no tissue paper… Hotel must show really pictures of showers no and people can really see what they are getting before arrive to the hotel and get big surprisses

Roaches, bats, holes in the walls, equipment not working drug dealers and prodtitutes bagging in the door.

Did not stay long enough. We had to get out of there. Had to find another place. You have to go to the place to see.

Homeless and drug abuse outside every other room, people passed out on stairs, people freestyle rapping outside my room until 4 in the morning. Trash everywhere from the parking lot to the stairs. People doing mechanic work in the spots closest to building. Just a bad look overall. Tv didn’t work either.

This was the worse experience of my life. The hotel is in a terrifying neighborhood. My room was nasty, the floors were dirty, someone else's fake eye lashes was on the sink, it reeked f marijuana. I had to ask for clean washcloths 3 times before the safe gave me some from another room. I had to asked repeatedly for my drivers license back after they keep after I checked in. If anyone has ever stayed at this dump and didn't get their license back they may still have it as they had at least 3 stacks of drivers license or id cards belonging to other ppl. The homeless is outside the door. Please don't stay here unless you like bring in sketchy areas.

seems that because the bathroom don’t has extractor fan the humidity star to make his job! the courtin with big stains of black dirt the remote for tv never work

The room was dirty and smelled strongly of cigarette smoke. The website stated that breakfast was included, but it was not.

The worst

Horrible it needs knocked down and rebuilt it’s so getto not what it shows on website false advertising

No reserven este hotel primero en la aplicación de Travelocity lo ofrecen con desayuno incluido y nada y luego la habitación terrible sucia muy vieja puertas dañadas sin cobijas ni sobrecama y lo otro es los huéspedes que tenía tanto arriba y abajo sin ser grosero gente muy fea y sucia y ruidosa y le comenté en recepción si podía hacer algo y digo que no así hay les dejo NADA recomendable !!!!’nnnn

Tried to check in at 10.30 pm after having a confirmed booking through expedia. They didnot hold the room, said all all sold out and asked us book somewhere else when we came from out of town. Such a horrible experience!! Stay away from this place, save your time, energy, patience and money.

There’s no wifi, no remote for the tv, no laundry. Nothing

Do not stay at this property! Hotels.com should take it down. It is UNSAFE. Large homeless population, loose dogs, drugs. Looks nothing like the pictures. I requested a refund as I did not stay and am still waiting.

Parking lot filled with homeless people with shopping carts. Drugs openly dealt in back area. Filthiest room I have ever stayed in in the US?

Dirty room, wrong room type.

I saw 4 drug deals go down. There was NO hot water. There was no remote for the tv I went to the office to get one and the remote didn't work. There were people yelling and loud cars in the middle of the night. Will never stay there again.

En la reservación se ve de una manera y cuando uno va al sitio todo diferente

Check in was at 3, we checked in at 4 and I was told they were almost gave my room away since I didn’t get there at 3. The bed frame broken. It was not in the safest area, but it was suitable for 1 night

They had no light bulbs in their lamps, they had no towels I had to go to the store to buy some, they had people smoking drugs outside, noisy outside the room, they had hair on the bed sheets on their shower curtain and in the shower floor, had no toilet paper I had to go buy some, I went to ask for towels and toilet paper as well as shampoo and conditioner bottles and they said they didn’t have any clean one that the cleaning crew left for the day. The staff at the front counter was rude when I went to ask why my key card wasn’t letting me back in my room to finish grabbing my things from the room to check out. I wouldn’t recommend this motel for anyone to stay in especially if you’re a clean type of person like myself. They also locked the back door where we have to go through to get to the front and they wouldn’t u lock the door even when we knocked on it for someone to open it the staff member told me we have to walk all the way around and come through the front door. He was rude all around with customers. All night long we had people yelling outside our room and honking.

Unfortunately the neighborhood was less than desirable (homeless people) leaving nearby. There was no breakfast provided as was a request in my search for a hotel.

Side note - GPS had taken us to another hotel up the street. The clerk there directed us to the Baymont. We returned to her hotel and told her of our experience. She smiled, laughed and said “Yeah when you asked for directions there I almost said “See you back shortly”. So sad because we’ve stayed at Baymont’s in the past and they’ve been wonderful. Hoping this negative review encourages ownership to update/clean up their property.

The parking is ok. But the room condition is bad and stink

Maaannnn And sheets were thin... I was very very cold:( I didn't want to get up and change the thermostat tho And my tummy hurt (unrelated)

No breakfast or towels The worst no remorse or sorry in not able to provide what was necessary services

Our room had not been made up when we checked in after 3:00pm.

Breakfast area was filthy with cereal spilled on the counter. Milk was empty. Chairs still on top of tables. No hot water. All 4 ice machines not working.

Poor people live there

I took the one night penalty and stayed at another hotel. After I walked in I chose not to stay there. Poor outward appearance. Smelled and noisy.

Pros: Reasonably priced, great shower and water temp, no bugs in my room at least, room set up to deter bed bugs by having metal bed frame and laminate floors, close to many things. Cons: Dirty towels (like recently used, refolded, and placed back on shelf), a weird digital glass mirror that made me feel watched, too many people wandering around the area, not enough parking. Conclusion: I’m quite sure there’s other low cost rooms in the area that I would forfeit my payment rather than stay, so this one isn’t bad enough not to stay, but it is a last resort for me.

Did not feel safe parking my truck or being there with my wife. Pictures look better than in person. Now I’m fighting to get a refund since we did not stay. Can’t get ahold of the front desk abs Expedia is not being much help.

Inside the room was mostly acceptable. The bathroom was very compact. There was very minimal room in the bathroom to dress. I have a special needs child, and the space in the bathroom was very challenging. The room's exterior (outside grounds) was very questionable for different reasons. At night, the local clientele or patrons were very loud with alcohol containers left in the parking lot. The following morning, there were bags of trash at the base of the stairs as though someone was evicted. The continental breakfast was not available within the advertised time for it. The continental breakfast area appeared to be a BYOB (bring your own breakfast). A staff member appeared to be trying to get the coffee dispenser to work. In frustration, the staff member gave up and walked away.

Hotel employee gave me a key, when I went to the room it was occupied with 4 people. The area is sketchy, and when my key failed to work to my new room, the late night employee was nowhere to be found. It wasn’t until myself and a couple other unhappy guests knocked on the “private” office door, he finally emerged, clearly having just woken up.

The room had roaches and a rat under the bed I didn't even have a blanket just sheets they door didn't lock

Cockroaches.

The place was not as described. Place was disgusting. I entered room and it was gross. Condom on the floor, pee in toilet, and room smelled of weed and cigarettes. The 2nd room he tried was not put together pillows off couch and still smelled. The front desk guy was very polite and apologized numerous times.

Front desk very nice room could use better cleaning did not feel safe outside

One bed was missing a blanket and sheets were pulled back like someone used it and room smelled like cigarettes. Property was dirty and had people walking around and sitting in front of there rooms. Felt unsafe the moment we pulled up

1 star is too kind...Run. do not get fooled by pictures. The room smelled like it had been smoked in for 20 years. Front staff uninterested in any kind of customer service. Music blaring all night, remote didnt work than TV turned on mysteriously at 1 am full blast. Drugs bust happened with police. People live here full time. Ended up finding a different place!

Does not look anything like on the web. One bed was missing pillows, the door wouldn’t close all the way looked like it had been kicked in. The shower was grey and black with dirt. The sink was stained red from something splashing on it. We didn’t get enough towels after asking. Something bit my husband on the nose as we slept. Will never stay here again.

Unsafe, very dirty, holes in all the curtains, people yelling and engines roaring and a party hanging out of many of the hotel rooms. Such an injustice to the people that are using Expedia trying to save a buck.

NO MICROWAVE DIRTY SHEETS NO HOT WATER DIRTY FLOOR/ COUNTERTOPS RIPPED CURTAINS Exchanged rooms, with same issues in both, DOES NOT LOOK LIKE THE PICTURE ADVERTISED

Room was very neglected to say the least.

All of the above

Yes

I will not try again.

Yes

Cancelled my reservation w/o notification

The room was already occupied. I could have been seriously hurt by someone that was feeling attacked. I was then told they could give me another room but my car would not be where I look out and can see it. I am sorry but I will not park where I can’t see my car.

Heating AC was broken in the middle of winter freeze and the front desk just kept taking me in circles.

Terrible smell of marijuana smoke gave me constant headache. It felt unsafe staying there.

Room was dirty, woke up to roaches on the bed, staff was not friendly, and I felt unsafe the whole time. Music blasting at all hours, people yelling. Was in town for work and this place made work harder because of the lack of sleep I had. Not worth what I paid, needing a refund asap. Hands down the worst motel/hotel I’ve ever stayed at. Would have given it a 0 star if I could.

Room was ok engineering needs to fix a few things in the room . Cleaning was not good at all . Used Razor left on shelf lots of hair in the shower

This is a brothel - did not stay - so scratch and did not get my money back- he said i had only 15 min to decide.

Should not be a hotel.