Austin Marriott South

Good stuff

Clean room and great service. Pretty happy with the entire stay.

Exceptional

The staff were polite and helpful.

Nice for a night. I was concerned about the lack of cameras in the parking garage as a solo traveler. Also at the restaurant they added 20 percent for one person on a tab under $20

Exceptional

The hotel needs maintenance. There were knats in our room and the ac barely cooled the room. During our entire stay there was an event downstairs where people were lying down all over the lobby with their shoes off in the furniture. I would not return to this property.

The water pressure at the sink was non existent and it was a trickle of water. Only 2 towels available, it just seems the owners are cheaping out

The hotel is beautiful. Elegantly decorated. The rooms are nice. Pleasant furnishings. The bed, which is to me, most important was horrible especially for a Marriott property. The sheets were hot, the pillows fluffed nicely but quickly fell super flat upon use and the bed sagged. Had a very poor night’s sleep, both my husband and myself. Spoke to front desk upon leaving because our friends said the same thing. We both left very early because we couldn’t rest comfortably. Front desk denied ever hearing any complaints about the pillows, sheets or the bed but said next time call the front desk for change of pillows. Our friends were on a different floor with the same experience so I have a hard time believing they haven’t heard the same complaints before.

Convince Everthing was great

Convince Everthing was great

Great staff!

Exceptional

Not very clean rooms and the breakfast was also not so good

Nice hotel. Liked the food from the restaurant. Bathroom is a bit old and needs to be updated, otherwise we had a great stay.

Short weekend stay, but really enjoyed the hotel. Super clean and incredibly helpful staff.

The staff was very accommodating and so friendly Nothing

The staff was very accommodating and so friendly Nothing

Very nice

Loved this hotel, great bar area, rooms were great!

Breakfast was delicious

We only stayed one night and we didn't hang out at the hotel - didn't have the time to venture around the hotel.

The room was very comfortable and clean.

Very nice and clean. Friendly staff

It is a good location in South Austin Coffee service stops early, in the afternoon.

It is a good location in South Austin Coffee service stops early, in the afternoon.

The hotel is not walking distance as stated online. There is no pool and no 18.00 buffet as listed on the description.

The carpets were stained throughout hotel

Price gouging guests for amenities like Parking and Internet, which are usually included with your stay.

Comfy and quiet stay. No pool so pretty much no kids = quiet. But you can use pools at nearby hotels. Excellent fitness center - one of the main reasons for our choice. Our first time to Austin, and the main entrance to the property basically enters straight onto a highway (they call them "frontage roads"), with endless-looking roadwork on I-35 nearby. But coming and going the back way is easy and the way Google Maps usually took us. Nothing really to walk to nearby, but you're within a few miles to a lot at the south side of town. We'd stay again for sure!

Awesome

Room was clean

Friendly staff great gym!

Bed was extremely hard and uncomfortable

Room was well maintained even though it could be more clean

Hotel room was very clean, bar and dining area are very nice, food was very good, an staff was great. We plan to stay at this hotel every time we need to stay in south Austin.

Very nice and modern. Clean and great location Room amenities are basic

Very nice and modern. Clean and great location Room amenities are basic

The elevator kept going out and I had to climb the stairs flights away. No explanation from anyone

Room was very small for the price we paid and it wasn't even a deluxe room. For the price you pay at this hotel it should include a free breakfast. Do not recommend this hotel unless you need to really stay there.

The room was great. Staff was attentive. I had to leave early due to Winter Storm Fern. The front desk said I would not be charged for the day I didn’t stay as I paid in full at check in . I have not been credited so we shall see what happens next

The room was clean and the bed was very comfortable. We were greeted by a friendly representative at the front desk that was accommodating with bottled water. We had a business meeting in the morning and the room was set up nicely with a very tasty lunch. Perfect for our purpose.

There was nothing around this hotel to do or walk to or in walking distance

Yes

Ac not very cold

Great staff and nice restaurant.

This property is now charging $10 a day to park. It had been free for all the years I’ve been staying there. The parking isn’t even covered. It seems like a small amount but free and ease of parking has always been a feature of the Marriott properties and I stay at this one in particular because it is not downtown where all hotels valet or charge for parking. Also, why is coffee not complimentary in the lobby? Just small things but it’s like getting charged extra for a reclining seat on a plane. I do think the property got remodeled very nicely a while ago. Room decor is inviting and fresh looking. Bedding always great at a Marriott.

The place was ok! staff very nice For the price we paid—almost $600 for one night—the club didn’t have enough variety, the room didn’t even have water, and it seems very expensive for not offering at least some drinks or snacks in the room.

For the price we paid—almost $600 for one night—the club didn’t have enough variety, the room didn’t even have water, and it seems very expensive for not offering at least some drinks or snacks in the room.

Perfect hotel for my friend and I!! Short distance from downtown without hitting all the crazy traffic. Also Randi was amazing. She definitely made us appreciate the hotel a lot more. No complaints, would return!

Exceptional

A full service hotel should have rob and slippers, water in the room , make up mirror and more than one hook in the bath. No stool or chair there for clothes to hang

No breakfast provided. Charged $10/night to park--really. Then the premium parking wasn't available as the card reader wasn't working. Then every time you left you had to get a new card as the elevators which work with your card didn't work.

No breakfast provided. Charged $10/night to park--really. Then the premium parking wasn't available as the card reader wasn't working. Then every time you left you had to get a new card as the elevators which work with your card didn't work.

Exceptional

Excellent Hotel, very clea, nice people all around

Cleanliness and friendly staff

That I didn't have a swimming pool available.

Like the lobby, location close to restaurants shopping. That I didn't have a swimming pool available.

It was easy to get too

Rooms and facilities are great. Staff was wonderful. Area was inconvenient

Staff was excellent! Beautiful decor! Great walk-in shower! Only issue was the a/c just didn’t get the room very :/

Exceptional

Nice and clean room staffs service are excellent

Nice place to stay.

If you want to get served anywhere in the hotel, you have to really make your presence known. And I'm never happy if I find hairs stuck inside my shower walls.

Very nice

Helpful friendly staff. Good restaurant and Marketplace. Starbucks coffee.

I

The facility was the cleanest I’ve ever stayed in!! And the staff was so accommodating!

Great place

Is hard to believe that at this price the client needs to pay additional for parking and internet. Last time in Marriott

I always stay at Marriotts when I travel and am usually pleased. This hotel was the exception. Run down and not in great condition. Hotel staff were not very helpful, despite some situations that were out of control, their attitudes were not pleasant and they were not eager to explain or assist. Very dissapointed.

Great and very clean . Updated and very comfortable beds . I had friends stay across this property , and they had all kinds of insects in their hotel rooms , but not here . It was spotless

Very nice an clean

Loved everything

It was an amazing experience I cannot wait to come back

Great stay, very clean and the restaurant was amazing.

Great Stay

Beautiful property

The room was very comfortable, clean and remarkably quiet, even though it overlooked the freeway. The hotel was clean and staff was friendly and accommodating.

👍

Comfortable and clean

The hotel looked very nice, and the room was clean. We did not get to visit any other section of the hotel other than the room.

The staff was very courteous and accommodating. Considering the rate daily rate, everything should be in working condition - blinds should be operable and water should be hot. I was allowed to change rooms, which was great. But then there were broken tiles in the shower - this should not be case when the room rate is almost $400 a night outside the city center. All in all it was a good experience and the lobby is very nice and the staff is excellent.

I appreciated being able to park my car in the secure garage.

Great stay. Parking is awesome. And also has underground locked parking garage for free. Will stay again. Also has electric car charger.

Nothing is in walking distance except Circle K. Seems to be safe enough.

Great room and hotel personnel was wonderful

Horrible staff, front desk was rude and disrespectful because they double charged me

Great stay. Room was as pictured in the app.

Great hotel!

We would definitely stay here again!

Nice hotel, newer, good amenities and location close to downtown but not walkable.

Overall good ratings. They do not have a pool. Egg white omelette for breakfast was amazing. The room next to mine was noisy from I guess someone using cpap. Overall good experience

We stayed at this hotel twice and each time it was an enjoyable experience. We always recommend this hotel to anyone who travel to Austin

We just enjoyed the cleanness of this hotel

Was there for one night. The room was clean, the bar and restaurant were great! The bed was super comfy! Would definitely stay there again.

nice

There is no kettle in the room, asked for water bottle at front desk and they asked us to pay for it. I refuse to pay and the only gave me 2 tiny bottles of water and no more for the coming few days. I checked out at 5am ish but no one was at the front desk, I tried to look for someone to assist and it turned out the front desk lady was enjoying her cigarette at the entrance and asked me to give her a minute because she needed to take a break. Terrible service and experience. Probably the worst hotel under Marriott Group.

Very nice hotel.

Very nice hotel. The only thing that I would like to see them upgrade is the mattress. However, I would definitely stay there again.

N/A

Room and bar was great, but breakfast was disappointing.

Fast che k in my room was ready and clean staff has excellent service.

The room appearance and decor was excellent. However, the bed covers showed wrinkles underneath. I changed rooms twice first because I couldn't get the WIFI, then because I couldn't adjust the room temperature. And, the water pressure in the sink was awful.

Very clean with a great bathroom

Newly remodeled and beautiful. Very friendly staff. Right on 35, but didn't notice any road noise in the room.

Property is nice looking. TV never worked properly. When brought to management attention I was told (with a chuckle) "Yeah, they are glitchy." Sent maintenance and they were able to get it to work briefly and then it locked me in their Hotel Marketing Channel for the duration of the stay. When I notified them they offered me a free breakfast. Unless I can watch TV in my cereal I don't need a free breakfast. BTW, most hotels already make breakfast free. Especially when the rate is over $200 per night. So your "ENVOY" program just irritates me now because I had to watch a presentation about it for 2 days. It was like timeshare hell.

We did have a water leak in our room overnight, but maintenance came quickly and we were moved to another room.

Everything is renovated so it looks awesome and clean . The beds , however, are not too comfy.

Couldn’t get in contact with front desk for more towels. Otherwise clean remodel rooms and would recommend this hotel.

Enjoyed our stay here, convenient location prior to the airport. Very clean.

A lot of construction work. But, should look awesome when it’s done.

Very comfortable stay, friendly staff

Our stay was fantastic. The property is currently being renovated so we understood that meant people working and a construction area in the back. The newly renovated rooms are gorgeous! And the huge tv’s were a great new amenity! The breakfast was a hit as well!

Very kind staff. They are doing a massive renovation. Our room was lovely and very comfortable.

Would revisit when construction is over.

The hotel is under construction which should have been told to us prior to booking. We were woken up to the sound of the construction crew.

Customer service was excellent