Austin Marriott Downtown

Great location, very helpful and friendly staff. Good food and drinks in the hotel.

Clean and well maintained property. Staff are great. Good restaurant in hotel and great coffee and snack bar.

I like this location near river and other interesting places. Good small room. Nice skyline view.

I like this location near river and other interesting places. Good small room. Nice skyline view.

Perfect location, easy meal access, incredible roof top bar

Excellent

Great place and super clean

Clean, comfortable room. Fantastic service from check in to check out. Great location to walk around Austin.

Great hotel that puts in the middle of Austin

Our room was modern, spacious, and comfortable, with a polished feel that made our stay all the more enjoyable. Although there was construction next to the hotel, we were on a higher floor and experienced no disruption from the noise. Overall, the hospitality, thoughtful amenities, and quality of service made for a wonderful stay. We would absolutely recommend the Austin Marriott Downtown and would happily return on our next visit to Austin.

We always stay here when we come to visit our daughter. I know parking is hard to find in Austin but the overnight fee is a bit much.

We always stay here when we come to visit our daughter. I know parking is hard to find in Austin but the overnight fee is a bit much.

The staff was great. Clean. Excellent service.

Beautiful property and nice hotel staff

The staff accommodated our requests.

The staff accommodated our requests.

Wonderful all around!

Front desk staff went above and beyond to make sure our stay was good. We had a wrinkle but they smoothed it out right away and even made it better- I wish I could remember his name but he was amazing! Nice clean and fun!

Front desk staff went above and beyond to make sure our stay was good. We had a wrinkle but they smoothed it out right away and even made it better- I wish I could remember his name but he was amazing! Nice clean and fun!

all was just great - starting from entering the building, welcoming and friendly stuff and ending with great and clean room and asking help with different services.

Great stay

I was very impressed at check in of the help since it was our first time at the hotel. The only choice for parking was in and out valet, and we weren't using our car while there. I thought that was overpriced for what we got.

I was very impressed at check in of the help since it was our first time at the hotel. The only choice for parking was in and out valet, and we weren't using our car while there. I thought that was overpriced for what we got.

Great stay

The staff at the door were incredible. Needs chairs at the front doors. Older people need to sit while waiting for a car/uber.

The staff at the door were incredible. Needs chairs at the front doors. Older people need to sit while waiting for a car/uber.

How close is was located to everything.

Thanks to Tanner for accommodating us to a more satisfying room. Our current room wasn’t ready but he made our day giving us the corner room experience. The staff were all so welcoming. The valet, front desk, the ladies in Loaf & Wine and the gentleman who gave us the extra hour for checking out. Staff are 5 star people 😁 We got to enjoy the tropic vibes of Zanzibar around sunset. The drink was super cute and the vibe was perfect starting point for our night. In the morning we got the complimentary coffee and the bacon egg and cheese sandwich. 5 star ⭐️ Would have loved to eat at the restaurant but we were unfortunately on a time crunch. The hotel room was obviously wonderful. It was the perfect city view showing my significant other downtown Austin for the first time. He couldn’t stop talking about how great the shower was. The bed was so comfy and the room was so cold just how we like it. The pool was great we went @ 9:30am it’s I believe 4ft deep. It didn’t seem like it was as clean as it should be but it was good enough to still get in. You really can’t beat the wonderful view of the buildings and sky. The sun didn’t get past a building and hit the pool till about 11:30am. But the water still felt good. We specifically chose this hotel for its location to nearby restaurants and bars. The most we had to walk was 10 minutes. Great and safe walking area. Overall, this is a great hotel I highly recommend and we do plan to come back sometime soon 🙏

Wonderful hotel. No corners cut on staffing and decor. Pool and Zanzibar were exceptional.

Homeless people sleeping on the streets in the area.

Homeless people sleeping on the streets in the area.

Great location, great restaurants and the beds were very comfy.

Location and cleanliness Issues with checking out and what was included in the price of our stay. Valet staff had a unpleasant attitude

The bed was remarkably comfortable and the room was spotless. The staff gave us wonderful restaurant recommendations.

Great location, exceptional staff and excellent amenities. Also the bar and restaurants were amazing.

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All good

I had a very disappointing experience during my recent stay at the Marriott Austin. I booked a room through Booking.com for four guests, including my two children, and the reservation clearly included breakfast. However, when we went for breakfast, the hotel staff only provided two breakfast coupons, stating that their policy was to provide breakfast for only two guests per room. This was extremely frustrating and upsetting because I booked the room with breakfast for four guests. I reasonably expected that all four guests included in my reservation would be able to have breakfast. Because the staff refused to provide breakfast for my children, my kids were unable to eat breakfast that day. What made the experience even worse was the way the issue was handled. When I contacted Booking.com, they told me to speak with the hotel. When I spoke with the hotel, they told me to contact Booking.com. I was passed back and forth between the two parties, with neither taking responsibility for resolving the issue. The hotel staff were also very rigid and showed very little understanding or willingness to help, despite the fact that there were children involved. I understand that hotels may have policies regarding breakfast, but those policies should be clearly disclosed at the time of booking. If a reservation is made for four guests with breakfast included, it is unreasonable for the hotel to provide breakfast for only two guests without clearly communicating that restriction. Overall, this was a very disappointing experience, not only because of the breakfast issue but also because of the poor customer service and lack of accountability. I expected much better service from Marriott. I would appreciate it if Marriott management would review this incident and provide an appropriate resolution.

I had a very disappointing experience during my recent stay at the Marriott Austin. I booked a room through Booking.com for four guests, including my two children, and the reservation clearly included breakfast. However, when we went for breakfast, the hotel staff only provided two breakfast coupons, stating that their policy was to provide breakfast for only two guests per room. This was extremely frustrating and upsetting because I booked the room with breakfast for four guests. I reasonably expected that all four guests included in my reservation would be able to have breakfast. Because the staff refused to provide breakfast for my children, my kids were unable to eat breakfast that day. What made the experience even worse was the way the issue was handled. When I contacted Booking.com, they told me to speak with the hotel. When I spoke with the hotel, they told me to contact Booking.com. I was passed back and forth between the two parties, with neither taking responsibility for resolving the issue. The hotel staff were also very rigid and showed very little understanding or willingness to help, despite the fact that there were children involved. I understand that hotels may have policies regarding breakfast, but those policies should be clearly disclosed at the time of booking. If a reservation is made for four guests with breakfast included, it is unreasonable for the hotel to provide breakfast for only two guests without clearly communicating that restriction. Overall, this was a very disappointing experience, not only because of the breakfast issue but also because of the poor customer service and lack of accountability. I expected much better service from Marriott. I would appreciate it if Marriott management would review this incident and provide an appropriate resolution.

Cool place at a good price. Just needs better parking.

We went for the UT home opener and it was the best experience. I e been a Bonavoy member for a while but that’s the first time I’ve been treated like VIP. It was lovely! 10/10 would recommend!

The only complain I have is the parking /valet . There is no parking and valet was full so we had to pay 65 dollars for an overnight stay .

It was one of the best, if not the best, property that I ever had. The view was extremely beautiful and the entire staff was amazing.

Best bed ever! we actually stripped the bed to find out what kind. Come to find out, they have their own brand and sell them online. The staff was awesome, the bed and linens were amazing, the golf cart was so convenient. 100% would stay again.

The stuff were so nice!

Everything was very nice!

Clean room. Great customer service.

Clean room, helpful staff. We paid 5 star prices but it was definitely 4 star amenities. Rooms are sub par.

me gustó la experiencia todo el personal es muy amable

Everything

This experience was magical! It was my 11 year wedding anniversary and when I first arrived and mentioned to host he offered 2 drinks on the house. Instantly we felt special, the room with the view of downtown bat bridge the river the pool perfection. The pool was the main draw for us once we got there Marriott had to make us feel special again with complimentary Cabana next to pool. The pool views the cool refreshing water the vibe was great drinks and a super impressed wife! My new favorite hotel.

amaZing

Amazing stay

Need to have more parking spaces in the hotel I had to pay a public parking lot because in the hotel it was full

Amazing stay, great location, kind staffs, fantastic rooftop bar and pool. Parking and traffic in Austin is bad in downtown. Valet parking service was amazing. Will come back!

Great location !!!! Loved everything about the hotel.

Very nice hotel. Close to the bats.

Very friendly staff and clean. Great location.

Good

Everything was nice but continually had issues with hot water...

Me comuniqué para solicitar una explicación y, de manera poco profesional, se me indicó que correspondía a consumos que no habían sido contemplados inicialmente. Es posible que dichos cargos sean correctos, pero lo que no resulta aceptable es que, después de haber realizado el check-out y recibido mi cuenta final, esta sea modificada días más tarde.

Amazing! Will be back! …………………………..

Great location, staff were friendly and room was comfortable.

Very nice day and a great spot in Austin. Walkable and lots to do.

LOVED this stay and the hotel! Staff was very attentive and kind! Very clean and up to date! Restaurants and bars were 10/10. Had super good food and drinks! Wish parking was included in the stay / room instead of a separate fee, but valet staff was great. Made it easy to call for my car through text.

Lizzy and all staff exceptional customer service. We will definitely stay here again.

This is an excellent hotel. The staff was all first rate. I felt like everything was super clean. I had dinner in the main restaurant downstairs and it was delicious. The lobby bar was very cool. The pool atmosphere was great. Pool service was very good. And the bar near the pool was also great! I would absolutely stay here again.

I went with my girlfriends and we thoroughly enjoyed ourselves…..frim the great customer service, to the friendly bartenders, great food and the awesome rooftop pool and bar, it was a grand experience.

Overnight parking is $70 per night. The rooms are small and the beds are very firm, more firm than was comfortable. The pool was dirty and there were tiles everywhere at the pool area that were unsecured and uneven. Our stay was okay, but we won’t be back to this Marriott.

Great view

Awful

Enjoyed our great bartender Emma and the fun atmosphere in the bar. Thanks for the fun night!

I have stayed at this property many times. Great stay as always. We ate while hanging out at the pool. Food was delicious! Can't wait to go back.

We absolutely love this hotel. We had a corner room on the eighth floor that overlooked the pool, it was wonderful..The restaurant was good,The breakfast every morning was in the hotel restaurant,Very nice. We rented a cabana one day at the pool and that was very nice for my granddaughter and daughter, there was a TV in there and plenty of seating

Great staff from valet to front desk to restaurants!

My family and I had a fantastic weekend at Marriott Downtown Hotel. The Service from the entire staff was amazing. I mean everyone starting with the Valet Team. Checkin, Housekeeping. I mean everyone. We loved the coffee shop. Unfortunately we didnt have enough time to have dinner at the restaurant but we will when we come back to visit. Very satisfied with this Hotel. The pool was great. It was packed but great.

Great hotel

Very nice hotel. Best Marriott we have been in.

Awesome hotel!!

Beautifully designed hotel, staff was exceptional and located in a great location.

Great location for 6th street fun and easy walk to Rainey St.

The hotel was great but the WiFi was spotty

Y’all coo

Clean room

Our room was clean, beautiful & had the most amazing view! The staff were all very kind and helpful & we enjoyed the food!

Has good parking !

Outstanding stay and very nice property. Highly recommend.

Fantastic spot with great service! Love the location, pool, bars, view and hospitality! The only negative was parking was ridiculously expensive.

This is a great place to stay in Austin! Thank you to the staff for the wonderful stay, we will be back!

Never stay there again

Top notch! I will be back.

Rooms are clean, staff is topnotch

Great hotel in a great part of the city. There’s so much to do within walking distance or you can stay at the hotel and enjoy the pool/bar on 7.

The place is nice, staff incredible the only that need a little structure is valet system

Stayed for a conference. Everyone was helpful and friendly

We had a very good stay overall. The room was clean, comfortable, and well maintained, and the staff was friendly and professional throughout our visit. We did experience an issue with the air conditioning, which took a few hours to fully resolve. However, the hotel handled the situation professionally, stayed responsive, and went above and beyond by providing us with a complimentary $100 breakfast credit for the inconvenience. We appreciated the effort to make things right and enjoyed the rest of our stay. The excellent customer service left a positive impression, and we would stay here again.

We really enjoyed the location

Was a very nice place but took awhile to get in because they tried to charge me for the room when I arrived, I had already paid for the room. After talking with them and showing them emails and my bank account it took awhile but they let us in without charging again. Also no robes : (

I really enjoyed my stay at this hotel. It offered the high standard of quality I always expect from Marriott. The rooms were clean, the beds were comfortable, and the location was great. I would definitely stay here again

I wish there was a refrigerator in the room, otherwise it was great!

Clean. Great location and amenities !

Loved all, especially the restaurants and city view. Layout of room was awkward with bathroom area and clear shower door situated right at entrance to room.

Staff helps us right off the gate. Since this was my first time booking a hotel for our friend's wedding. They were so helpful with process of check in and check out, giving a tour and recommendations! I felt so welcomed with my friend. Would 100% stay again for the next Austin trip.

Clean room and the staff was helpful

Great resort . Staff was wonderful

Muy bueno recomendado 100%

I love everything about this hotel

Great location, great bars and nice market inside to get coffee and snacks

Awesome stay! Definitely will come back!

Overall, wonderful stay!! Only annoyance was $69 cost of overnight valet. But no complaints about the valet workers—they were great!

Right in downtown, not far from the river. Will be a block from the new convention center when that is built

Great rooftop bar and inside bar.

Gym has great equipment and plenty of space. Several options for dining. Great location.

Clean room, nice staff

Fun location

N/A

Great location. Wonderful staff.

Excellent! Excellent, Excellent! Everything was superior.

Good location

Comfortable and convenient location