Atwell Suites Austin Airport by IHG

Very comfortable room.

The room was up to date and spacious. The breakfast offered was great and there was plenty of parking once we arrived. Loved also that the space was clean and tidy. The front desk clerk upon arrival, Claire was nice ,but not at all friendly. Maybe customer service is not the best place for her.

Very clean, great room and staff was friendly and informative :)

The staff was amazing and the facilities were nice

Beautiful hotel. Friendly staff. Would definitely stay again and recommend Didn't have baccon for breakfast lol my only critique

I've never stayed in a nicer hotel and looking forward to another stay. Great value. I couldn't stay for breakfast but they put a few things out for me at 4 am so I could get my flight. So clean!! The manager and customer service person in the early morning were both delightful. I can't wait to stay there again!!!!!

I wish it had started earlier on Saturday Everything was great

but if u are tired and don’t went to go anywhere it’s perfect, I had beers every evening there quite peaceful

Exceptional

cleanliness staff location didn't like when a random guy was also given my room and opened the door

This was a beautiful hotel with really nice rooms. I will definitely book here again if I'm in the area.

The room was very clean, staff was very helpful!

Interesting decor. Comfortable bed. Missed breakfast. Air conditioning set to revert to prior setting, not temperature setting by guest. Woke up sweating under warm blanket with temperature back at 75 degrees from 67. Too hot. Awakened multiple times.

Interesting decor. Comfortable bed. Missed breakfast. Air conditioning set to revert to prior setting, not temperature setting by guest. Woke up sweating under warm blanket with temperature back at 75 degrees from 67. Too hot. Awakened multiple times.

Very clean property and spacious rooms

Very clean property and spacious rooms

All around great!

Very good

Everything mainly their pillows they were the most comfortable pillows I have ever slept on I liked everything about it from the moment I got there staff greeted me friendly and from there everything went great and when leaving also everything went well and smooth

I liked everything about it from the moment I got there staff greeted me friendly and from there everything went great and when leaving also everything went well and smooth

Atwell Suites is an excellent place to stay if you want to be close to the airport and need a reasonably priced place. My sons and I were in town for a concert at Germania Amphitheater and stayed for 2 nights over July 4th. I flew in and the hotel arranged for a pick-up at the airport, which was awesome. When my sons arrived by car, the free parking was huge, if you know Austin, you know! The staff was very kind and always helpful. The room was really spacious and very clean, and the beds and pillows were super comfortable. The shower was quite impressive with water pressure. We had not one thing to complain about. We very much appreciated the water dispenser, tea and coffee in the lobby. Austin being such a food town, we went out for breakfast tacos, so we can't speak to the hotel breakfast. Overall, I highly recommend Atwell Suites and would return.

excellent all round nothing

Very good

I like the coffee station and the water station in the front pillows weren't soft and comfortable I like that there are no small toilet toiletries it's just big ones so that you can use as much as you need There was nothing that I did not like about the property

I like the coffee station and the water station in the front pillows weren't soft and comfortable I like that there are no small toilet toiletries it's just big ones so that you can use as much as you need There was nothing that I did not like about the property

Exceptional

Exceptional

Not close to shops. But great value and clean

Close to highway, so there was road noise especially noticed at night, I expected that being close to airport. Short staffed, but probably the most attentive and customer focused I have experienced. The shuttle service was not available as marketed; but Uber was booked by the hotel for to/from airport service - I was impressed, so much better than a shuttle. I would stay at this location again.

Room was great. Room was only cleaned once during our stay. Pool and hot tub seemed dirty with things floating in water.

Excellent stay, excellent staff, excellent location. We will definitely be staying here again.

Everything was perfect, only their breakfast could be better.

Only got to spend a couple of hours there but can’t recommend this hotel enough. Room was clean. Great water pressure in the shower. Steamer, hair dryer, lotions all excellent amenities. Their shuttle service to the airport was not working but they got us an Uber free of charge to accommodate us. Highly recommend to anyone needing a place in Austin

I've stayed here several times before and will continue to book here! The property itself is very well-maintained, the staff is always very friendly and helpful, and the rooms are nice and clean. There's also no parking fee! Zero complaints!!

One of the biggest disappointments was the suite configuration. This may have been partly my misunderstanding, but we booked the suite expecting two beds plus a pull-out sofa bed. The sofa was not a sleeper sofa, and the hotel does not offer rollaway beds. To their credit, they did provide extra sheets and blankets, but it still left us without the sleeping arrangements we expected. The complimentary breakfast was also below average compared to other hotels in this price range. Overall, the experience felt much more like a budget hotel than the rate we paid would suggest. While the hotel was clean and the on-site staff were pleasant, I would not choose to stay here again. Feels overprices for the amenities and the type of hotel.

The room was spacious and nicely decorated. The beds were comfortable and the staff was very friendly.

Everything and everyone was perfect!

Stay was great however check in was difficult. Was told they couldn't find our reservation because the booking didn't match what my husband's driver license said. The reservation had the English version of his name but license had Spanish and we were told by the Ivan we'd have to change it. When we commented we've never had an issue before he stated that they were strict at their establishment and had the awards to prove it. I'm sorry but he has no right to make any of those comments. Evening staff was so much nicer and easy going.

Na

Great stay at Atwell. The only thing is that the hotel needs a covered area for loading and unloading. It was raining and we had to wait 2 hours to unload. Other than that, I highly recommend it.

Clean, free parking, convenient location. Free breakfast

We had never stayed at this property and I’m so glad we did!! We are a family of four and the room was spacious, two queens and a pullout sofa. It was definitely beautifully decorated, clean, and comfortable. There was a small breakfast buffet with enough options for the family. We will definitely be staying again.

It looked new. The staff was courteous and helpful. Room was spacious and nicely furnished. One thing that always tells me a lot is how well the shower and sink drains. Do they backup and you end up standing soapy water. These DID NOT and is always a positive reflection on how well everything is. The TV was easy and simple to operate. Too often I’ve found at other places I’ve stayed you need a programmers degree to make them work. My only suggestion would be the fitness are while the equipment was top level they were out of disinfectant whipes and the room was a little cool for my taste. The next time I’m in Austin I will stay at Atwell again.

We enjoyed our weekend stay here! I love the 24 hour water/coffee bar and the breakfast was very good. We will definitely stay at Atwell again.

3rd stay at this hotel and it’s always a great experience. Clean spacious rooms and breakfast included plus noon check out. Perfect for traveling with kids.

Check-in and attentiveness of staff were excellent. The room was very clean.

Room was very n

The property was very clean, well maintained and the rooms were very well appointed. The parking lot was well lit. Great place to stay! The pool looked inviting but the weather wasn’t warm enough to enjoy it.

Very clean

Everything was cleaned

This hotel was wonderful. The room was perfect for us and cute. Great beds and amenities. Great stay and will be back.

Great staff, they even got an Uber to pick me up at rental return and also Uber at 5 am to take us to airport. Thanks to all who helped

Excellent customer service!

Very clean and welcoming

Reserved three rooms but upon checking they separated us to two different floors

It was really good location super close to airportand the room was comfy and nice! Would recommend. Note that the shuttle will stop at 11 pm for guests flying in late.

Everything was perfect

Everything was perfect. Not too much. Not too little

Very clean, modern, and an incredibly comfortable bed.

Staff was friendly. I was in a crappy mode as I had issues with my rental car, but the staff was understanding and was nice to me.

Overall nice stay very comfortable and clean room.

Parking was safe. Room was excellent. Breakfast was good, but not excellent.

The breakfast was great. Everything was perfect. Great pillows !!!

All great

Our shuttle to the Airport was wonderful. The gentleman who drove us was kind and informative. Rooms were super clean, employees were friendly and knowledgeable.

The room was great and everything was clean

Clean room and attentive staff.

This place was awesome, so close to downtown Austin and you really get more bang for your buck staying close to the airport (they even had a free shuttle service). Only heard one plane go by and wasn't bothersome at all. Staff was very nice, the room was huge! And very well appointed and decorated super cute. I felt safe traveling alone. Great breakfast and gym. Would definitely stay here again. No notes.

I have stayed here several times, the staff has always been great. The rooms and property are very clean and well kept.

Shuttle to and from airport was awesome, breakfast was great, food at the bar was very good. Very clean, quiet, and friendly. Highly recommend.

Very clean property and rooms. The hotel staff were very helpful, courteous, and patient with all of our questions. The walls in the rooms are a bit thin as we could hear when the people staying next to us would close their door, but we never heard any talking or noise apart from that so we can't complain too much! We would definitely stay here again.

Spacious room. Attentive and friendly staff. Clean gym with new equipment. Nice additional quiet spaces to work/read such as the loft lounge and library (that I think you need to reserve). The bed was soooo comfortable with high quality linens and feather pillows, so felt more like 4 star hotel from a sleep experience.

The hotel is nice and great customer service. The breakfast is very good.

Nice hotel. But man oh man they go out of their way to make you feel bad about not booking direct with them. On check-in I was told that late checkout is $50/hr for people who book through hotels.com, and that I wouldn’t be earning any IHG points with them either (after they asked for my IHG number). Definitely makes sure the poor feel poor.

Friendly Staff, very clean and wonderfully decorated. Spacious room and the biggest surprise was the wonderful breakfast. Real food like eggs, sausage, potatoes and yogurt with fixings!

Large, clean room, nice gym, friendly and helpful staff, adequate breakfast

Very clean and modern hotel. Has a bar and restaurant on site that’s open til 10 pm. Also there is a Dennys next door. Very well insulated and quiet rooms.

Nice room, very clean. Linda at the front desk was very helpful. Breakfast was good. Unfortunately, the airport shuttle didn’t go to the South Terminal where our Allegiant flight was - so we had to go early to catch the shuttle. It would have been nice to know that in advance.

Great room and layout. Super clean. Staff very courteous.

The room was spotless, the staff was very nice and courteous. The facilities were spotless and up to date. The complimentary breakfast was delicious. The coffee/tea bar was a nice touch. I would definitely stay at another Atwell Suites.

The hotel and room were very clean and staff was friendly. My only suggestion is, if you have a frontage road facing room, bring earplugs.

I recommend it.

great staff

Our room was so cute! I loved the layout of it, super clean, and the shower was amazing

Great staff, clean room, parking!

Made a last minute reservation when my flight was cancelled. The hotel staff were lovely. The hotel itself was clean and in easy access to the airport. Perfect for the intended purpose.

Room was amazing, so much space, spotless and beds were super comfy. The desk staff were so nice and helpful even came to our room to show me how to use the thermostat. Breakfast was great and included as well as free parking. My daughter and I felt extremely safe and the location is perfect being next to airport. Would highly recommend to my pickiest friends! Will stay again next trip to Austin.

It was exactly what we needed.

The room was clean and the staff was friendly.

The room was very clean, large and comfortable. Staff was very friendly.

Great location, friendly staff and the room was perfect.

Very clean and welcoming. :)

The Atwell was quite possibly the nicest “airport hotel” we’ve ever stayed at. From the front desk staff, who we never would have known were new (only 2 weeks on the job) if they hadn’t told us, to the shower that felt like what I imagine showering in heaven would feel like, everything was wonderful. We had an issue with the AC unit in our room and they immediately remedied it. We didn’t use the pool or hot tub but they both looked great (& the hot tub was huge—it can fit at least a dozen people and is over 3 feet deep!). The rooms are spacious and decorated with bright art that is not garish. The beds were exceptionally comfortable and despite being between a busy highway and a busy airport, the room was very quiet. They also have a really nice (& reasonably priced) bar with small meals—flatbread, chicken sandwich, and other appetizer-type foods. And there’s a Denny’s right next door if you need a more substantial meal. The lobby has good coffee and a snack shop, and there are several different sitting areas (communal spaces) and a business center which we didn’t use but it’s nice to have the option. I had no idea the Atwell was so nice but now that I do, we’ll definitely be back. You won’t regret staying here!

Easy to find and convenient to airport

The room was clean and very spacious

Very close to airport.

Love

Great stay. Staff and facility top notch. Coffee, tea, water and sparking water available 24/7.

Super clean newly remodeled property, great staff, convenient location

Amazing hotel. Squeaky clean. I would definitely stay here again. Very professional personnel.

First time staying at this property. Great atmosphere, clean and quiet.

Would come back.

only had a one night stay and i love the interior of my room and the staff was nice and they also had oat milk for my cereal!

Bent over backwards for us upon arrival, loved the pool and the room! Kloie was the best!

Yes

Clean and comfortable

Kind staff

Clean room

Transportation was convenient. The breakfast was minimal.

Really enjoyed the stay. Great room. Staff were friendly and helpful. Would definitely return.

At first, was a little disappointed with the cardboard popcorn bucket for ice and that they had to give it to you but that was minimal to all the amenities and the friendliness of staff and comfortability. Definitely 10/10

This was the perfect place for an overnight stay! I loved the rooms, spacious, clean and the beds were so comfy. The staff were so nice and we loved the variety of complementary breakfast options. I will definitely be staying here again the next time I am out in Austin.

It was a great experience from the staff to the whole hotel. I arrived a little bit late to check in and the gentleman that helped me out was kind enough to sell me a cold beer after a long day of travel. Then the following morning breakfast was delicious everything was super clean. Highly recommend this hotel definitely when I’m back in Austin I will be booking here.

A good hotel, well regarded on Expedia and living up to rating.

Very friendly staff. We loved the text messages checking in on our stay. Loved the common area, we enjoyed the atmosphere. Breakfast buffet was delicious! Loved the coffee station at all times. Over all very clean room and other areas of the hotel were also.

Had a great stay while visiting Austin with my son. Would definitely stay here again.

Great location , extremely clean , friendly personnel

We’ve stayed here before and the service and cleanliness of the hotel is superb. Would so recommend

Very nice, modern hotel with bar. Room was nicely updated in modern style, large and spacious. Would definitely stay again if staying in Austin near the airport. About 5 minutes from airport.

Good