Aloft by Marriott Austin Airport
About Aloft by Marriott Austin Airport
Comfortable Accommodations Aloft by Marriott Austin Airport in Austin offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free WiFi, and a flat-screen TV. Exceptional Facilities Guests can enjoy a fitness center, sun terrace, year-round outdoor swimming pool, and a bar. Additional facilities include a minimarket, business area, and outdoor seating. Convenient Location Located 1.2 mi from Austin-Bergstrom International Airport, the hotel provides a free airport shuttle service. Nearby attractions include the Austin Convention Center (5 mi) and McKinney Falls State Park (5.6 mi). Guest Services The hotel offers a 24-hour front desk, daily housekeeping, and luggage storage. Free WiFi is available throughout the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel is praised for its convenient location near the airport and friendly staff. However, cleanliness and maintenance issues are recurring complaints across the reviews.
- Convenient location near the airport
- Friendly and helpful staff
- Cleanliness and maintenance issues
- Inconsistencies with advertised amenities and services
- 5/5
Very nice for a quick stay
- 5/5
A great option for airport travel. Very helpful staff who gave us great advice on arriving to the airport extra early due to the construction. Also appreciate the pride CJ the shuttle driver takes in his job.
- 5/5
Exceptional
- 5/5
Friendly staff, great snack and drink options and overall clean room.
- 3.5/5
Good
- 5/5
Jj
- 5/5
Staff was amazing and rooms very nice, only lacking in a better bar menu but it was adequate.
- 4/5
Very good
- 5/5
The hotel is clean. The rooms are reasonable size for the money . The staff is very helpful and welcoming
- 4/5
Clean rooms, delightful staff and good price.
- 5/5
For a hotel next to the airport, it was pretty nice and up-to-date. Also had a nice bar area.
- 4/5
Hotel was clean, comfortable, close to the airport, and had decent amenities. Though, if you're going to charge $17 for a cocktail, please teach the bartender what goes into an Old Fashioned.
- 5/5
Enjoyed my stay per usual. Keep up the good work
- 4.5/5
Nice and clean Parking
- 4.5/5
Nice and clean Parking
- 0.5/5
Bad
- 5/5
Exceptional
- 2/5
Hotel had music playing after midnight at the pool. Kept us awake.
- 5/5
Everyone was very helpful and courteous! The airport shuttle driver was prompt and helpful!
- 0.5/5
The bar The whole place the view of my room outside little pool ac not working properly no fans nor patios
- 0.5/5
The whole place the view of my room outside little pool ac not working properly no fans nor patios
- 5/5
Nice staff and property. Always stay when in austin
- 4/5
Very good
- 4/5
It was close to airport and had fun amenities
- 5/5
Exceptional
- 3/5
It was a nice property. Decently priced however having to pay for parking is wild especially at $14 a night.
- 5/5
Exceptional
- 4.5/5
NA
- 4.5/5
Great location and good price. NA
- 4/5
Staff shared incorrect information with us about the airport shuttle. We were told a shuttle was coming to pick us up at the airport but we had to wait 90 minutes for it to arrive. When we arrived at the hotel they appeared unbothered by our inconvenience.
- 5/5
My flight was cancelled and I needed a place to stay for a very early flight the next morning. Perfect and clean - easy to get on the shuttle in the AM.
- 5/5
Modern well-appointed hotel! The lobby and bar area was relaxing, and having games at the tables was a fun pastime! We chose this hotel because we had a very early morning flight and they offered free 24-hour shuttle rides - a definite plus!
- 1/5
I arrived to hotel with trailer and i asked front desk where i should park. This parking lot is since parking only . All the front desk kept telling me is to pay for parking. I explained paying for parking is not the issue . My trailer and truck will take up 3 spaces . She couldnt tell me if it was okay to park like that..she just kept saying pay for parking. I ended up leaving to tru by hilton accross the street. They explained to me pricing and gave me parking spot. The front desk was not helpful at all.
- 5/5
I liked everything the lobby was super nice and had plenty of space for everyone and beautifully decorated. The staff were friendly and professional and the hotel room was spacious and comfortable! Only thing I can think of was that the toilets in lobby don’t really flush well
- 5/5
I liked everything the lobby was super nice and had plenty of space for everyone and beautifully decorated. The staff were friendly and professional and the hotel room was spacious and comfortable! Only thing I can think of was that the toilets in lobby don’t really flush well
- 5/5
AC was not working then they switched to another room
- 5/5
Hotel is great and the staff was very personable and professional. Everything was great. The hotel charges for parking which doesn’t make much sense when you consider it’s just a hotel on the side of the highway.
- 4/5
The shuttle to and from the airport was great, breakfast was good and the room was spacious and comfortable - perfect after a long flight It would have been helpful to know how the 'breakfast included' reservation by Booking.com worked, it was a little confusing to work out what we could have to eat.
- 4/5
Very good
- 2.5/5
Very much a minimum facility place. Not enough towels, no iron and you got to go to counter to pickup. Very pricey snacks.
- 2.5/5
Very much a minimum facility place. Not enough towels, no iron and you got to go to counter to pickup. Very pricey snacks.
- 4/5
This is a very minimalist hotel with a modern European flair. The rpoms are quite small. This property is fairly clean but ALL the carpets ate VERY dirty! Especially the elevator carpet which even has old gum stuck all over the filthy carpet. The staff is very friendly. Shout out to Diana at the front desk who was super helpful and friendly. Also to the breakfast staff. As for room amenities it's quite basic: 1 very small bar of soap plus in the shower, the usual shower gel, shampoo and conditioner. Don't expect a shower cap, body lotion or complimentary toiletries. The closet couldn't have been smaller! Just enoygh room to hang a couple of jackets. There was a steamer/iron, a coffee maker and a see-through mini-fridge. TBH we wouldn't stay here again unless we absolutely had to.
- 5/5
Room was clean
- 5/5
Check in was easy and quick. Very clean rooms.
- 5/5
Very clean and comfortable.
- 5/5
Great location , clean modern, great staff
- 5/5
Very quick stay…. Night before an early flight. Clean hotel room - wished for much better shower water pressure…. And the shuttle was great and on time! Very nice staff too.
- 5/5
No Shops Around.... The Airport was very near
- 5/5
Great place to stay!
- 5/5
Front desk was professional and accommodating. Bartender was super nice
- 5/5
Clean comfortable room near airport. Free airport shuttle
- 5/5
We arrived very late at night and really needed to sleep in. Noon checkout and 24-hour airport shuttle was appreciated. Beds were super comfy. Nice shampoo… great bathroom. Coffee maker could be better and water pressure was low but that’s probably what the environment needs. Would definitely stay again. Also the price was very reasonable.
- 4/5
Breakfast was not included
- 5/5
Airport shuttle is a plus. Close to the South Congress area for a good breakfast ~ 15 minutes by Uber. Clean room and helpful staffs
- 5/5
Nice hotel. Great staff.
- 5/5
Nice rooms with updated looking rooms. Nice showers and the bathrooms had cool, updated bowl-type sinks.
- 5/5
I rarely write a review, but Aloft Austin Airport is well-merited. Clean, new hotel with spacious, well-kept rooms, convenient location and comfortable beds. Happy with my stay and likely to stay again.
- 5/5
My shuttle was scheduled and it came on time! The staff is really nice and helpful. I needed a pet free room and was accommodated. Will definitely stay here again!
- 5/5
As a lone traveler, the staff (front desk and others) made me feel welcome and safe. I even ventured down to the bar for dinner! The shuttle was a huge plus, and despite it being a 4am shuttle, the other guests carried that ALOFT vibe with them. I'll be back!
- 5/5
I enjoyed my stay. I appreciated the airport shuttle.
- 5/5
We got the shuttle at 5a. It was on time and quickly got us to the airport. The driver was very friendly and helpful. Even told a Us a short cut to our gate!
- 2/5
Lots and lots of freeway noise. Earplugs are not a viable option to good sound proofing windows. Rough.
- 4/5
The room had what I needed for a quick stay before my early flight. I chose this hotel for its 24 hour shuttle service.
- 5/5
Great stay !
- 5/5
The staff was helpful and friendly, the room was clean, spacious, and I slept really well in the comfy bed. I chose this hotel because of the 24 hour shuttle service to the airport, because I needed to be there at 4:30am. The shuttle was on time, and got me safely to the airport.
- 5/5
clean n nice gym
- 4/5
Think her name was Asia. She was absolutely wonderful. So helpful.
- 5/5
Courteous staff, very clean and a great location near the airport.
- 2/5
Room was not cleaned daily, soap and lotion was not left in the room and front desk staff acts put out and is not friendly
- 5/5
Staff was amazing
- 4/5
Convenient and comfortable great location
- 5/5
Everything was great!
- 5/5
The staff is extremely friendly and they make sure to ask if you need shuttle service to the airport. Very convenient location.
- 3/5
The room was fine, but did not appreciate the cash grabs. I highly recommend a complimentary breakfast.
- 5/5
Always enjoy stsying at Aloft.
- 4/5
I truly enjoyed my stay. I think the restaurant needs more menu choices.
- 3/5
The shuttle driver was wonderful. However, please improve your work culture, your employees look very unhappy, I did not feel welcomed by them, no one even smiled. Please treat your employees better so they can treat the guests better. I will not be back.
- 5/5
All good
- 5/5
Yes
- 5/5
Amazing hotel
- 5/5
Nice clean place
- 3/5
Just good
- 5/5
Clean room and convenient for the airport
- 5/5
good
- 5/5
Excellent
- 5/5
Everything was perfect
- 5/5
Very convenient to the airport. My daughter took the shuttle, which allowed me to sleep in before driving home.
- 5/5
Clean room, well equipped. Enjoyed the bar!
- 4/5
Room was spacious for my short stay
- 5/5
Stayed here before a very early morning flight out of Austin Airport. Chose them because they provide complimentary 24 hour service to Austin airport. Was very pleased with my room. Very clean, black out shades and comfortable beds. Did not try their breakfast since my flight was very early but would definitely stay here again.
- 3/5
I checked in for 4 guest and only got 2 bath towels even after requesting more I didn’t get any. Staff was okay, could’ve been more cheerful they seemed very nonchalant. Check in took over an hour! Of just standing in line that was very disappointing, def should have more staff in shift it was only 7 pm… if would’ve been nice to know the pool wasn’t available during “winte” season ahead of arrival … it was 86* outside and we were looking forward to it. No sign was posted nor stated online :( the $15 per night parking fee is outrageous… I don’t really think it’s worth the stay… nothing really stood out… it was okay.
- 5/5
Clean, perfect for what we were looking for.
- 3/5
Clean and cozy. But no rollaway beds available at this property although mentioned in their amenities. Staff approachable but not above and beyond service. Was quiet and safe place to sleep overnight next to the airport. Shuttle service to and from airport definitely a plus.
- 5/5
The hotel was amazing but the transportation from the airport to hotel takes to long to pick up clients from airport but scheduled for next day was on time.
- 5/5
I enjoyed my stay. Hotel was clean, quiet and staff were attentive.
- 5/5
I
- 3/5
Our room was really noisy from the air conditioner and highway. The bathroom offered no privacy due to the door design. It was nice of them to let us check-in really late but don’t think we’ll be staying there again to be honest.
- 5/5
We dont have breakfast.
- 5/5
The room was very clean, staff was friendly, bar was very good and love the location and ambience.
- 5/5
Nice place, clean and convenient and reasonable price
- 5/5
Airport shuttle service was awesome
- 1/5
I had a confirmed reservation, but when I arrived there was no staff available to check me in. I was unable to access the room I paid for. As a result, I could not stay at the property and had to leave and find alternative accommodations. I’m requesting a full refund due to failure to provide the booked service.
- 5/5
Great
- 5/5
I had a great stay at the Aloft Hotel in Austin. The rooms were super clean, modern, and comfortable, and the whole property felt well taken care of. Check-in was quick and easy, which I really appreciated after a long day of travel. The location is also incredibly convenient—just a short drive from the airport. Overall, a smooth and pleasant stay!
- 4/5
Felt like they were trying to nickel and dime me.
- 5/5
Staff was super nice and helpful. Didnt have the breakfast, room was nice, but a stanger layout than most ive stayed in.
- 1/5
Roach in my room. I took it to the front desk and the manager never contacted me
- 3/5
Never got my deposit back and nothing was explained in fees
- 5/5
I always stay here!!
- 5/5
Rooms are very comfortable and staff are nice and friendly
- 4/5
Airport shuttle was a great help. Came in late and stayed here before entering Austin proper. I might make that my new routine.
- 5/5
From the entry, to staff, to room!
- 2/5
They said I was not a Marriott Bonvoy member and was not able to reinstate my membership. I have stayed at Aloft many times including Austin and Asheville. Also the guests were very noisy between 1 and 5 am.
- 5/5
Room was clean and check in/ out was fast! I loved that parking was on property, but be sure to pay using the QR code you’re given at check in! Staff was friendly and property felt very safe! It was super close to the airport which let us get a little more sleep before our flight the next morning 👍
- 3/5
Rooms fronted the highway and was loud. Had ear plugs so it was ok. Water pressure really low. If this is intentional to save water then should have a sign but difficult to get clean properly with such low pressure.
- 5/5
The he room was clean and comfortable
- 5/5
Very nice hotel. Met all of our needs
- 3/5
Location was convenient to the airport and the shuttle service was a plus. Front desk staff were hit or miss - some were friendly, others not so much. The main drawback to this location is the noise - walls are extremely thin and sounds could be heard from adjoining rooms and especially the hallway. For a location where people are likely travelling, this is a big minus. Hard to sleep when you can hear other guests and housekeeping staff like they are in the room with you.
- 5/5
Shuttle being 24 hours was helpful
- 5/5
Great Location very Comfortable Stay