Aloft by Marriott Austin Airport
About Aloft by Marriott Austin Airport
The Aloft Austin Airport is a style-forward hotel designed for global travelers who love open thinking and vibrant spaces. Your loft-style room comes complete with an ultra-comfortable signature bed, a walk-in shower with Dry Bar products, and a plug & play connectivity station that links to a 55” SMART TV. Enjoy 24-hour shuttle service to and from Austin-Bergstrom Airport, making your travel seamless. Stay & play at the surrounding restaurants, breweries, or go for a jog at Lady Bird Lake bike and hike trail. Mix and mingle at WXYZ bar and lounge featuring signature drinks, local brews, and savory snacks. Catch some rays in our Backyard or play a game of pool in the lobby. Re:charge in our oversized fitness center or stop in Re:fuel for snacks at any time of the day while on the go.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is praised for its convenient location near the airport and friendly staff. However, cleanliness and maintenance issues are recurring complaints across the reviews.
- Convenient location near the airport
- Friendly and helpful staff
- Cleanliness and maintenance issues
- Inconsistencies with advertised amenities and services
- 5/5
The property was in great condition. Room was clean, Fitted sheet on the bed was garbage. We had to remake the bed ourselves everyday because the fitted sheet did not hold to the bed very well. The shower head water pressure was pathetic. My wife did not even try to rinse her hair as she wouldn't be able to rinse out shampoo or conditioner. She had to use the shower in our friends room. Other than those 2 things the stay was excellent.
- 5/5
Helpful shuttles to and from the airport. Very friendly and helpful staff. Games in the lobby to play.
- 5/5
Great value for money. Very close to airport with a free shuttle. Rooms were just what we needed. Super helpful staff. If you are looking for a clean modern hotel with no frills and good value this is the place.
- 5/5
Exceptional
- 5/5
Great location by the airport and 24 hr shuttle to airport
- 3/5
It served it's purpose to get to the airport early and the staff was wonderful, but it wouldn't be a choice for a longer stay.
- 5/5
Exceptional
- 1/5
At check in (3pm) I was told my room wasn’t ready (I am a platinum member) because it was assigned to an ambassador member with late check out at 4pm. We waited 1 hour in the lobby, we tried to play pool table but there were no cues available. Checked again at 4pm and still no room. Finally the supervisor pitched in and gave us a room. Bathroom amenities were scarce, only 2 big towels to shower and no moisturizer. Breakfast is ridiculously poor, basically no options other than a muffin and burritos and they charged me $12 when platinum member get always free breakfast. This stay costed $780! Unbelievable, stay away from this property.
- 5/5
Good room was exactly what I needed
- 4/5
Very good
- 4/5
The cleanliness my was great each night I came back.
- 4/5
close to airport - but be aware they charge for parking
- 4/5
A little noise since close to airport and highway but room itself was nice and comfortable
- 5/5
Exceptional
- 4.5/5
Super clean, modern, and comfortable! Wish they had free breakfast but that’s the only thing I can think of.
- 4.5/5
Super clean, modern, and comfortable! Wish they had free breakfast but that’s the only thing I can think of.
- 4/5
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- 3/5
Pleasant
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
my room was clean, comfortable and the bed was soft. Bar was cute and a little vibe
- 5/5
Staff was fantastic and super helpful. Hotel was clean, and was a perfect place for a weekend trip!
- 4.5/5
Beautifully decorated, beds are soft and great pillows. Honestly just the shower, no shelf and super low pressure
- 4.5/5
Beautifully decorated, beds are soft and great pillows. Honestly just the shower, no shelf and super low pressure
- 5/5
The room was clean and the beds comfortable. Good shower head too. We will stay in an Aloft hotel again!
- 5/5
Excellent front desk staff....
- 5/5
The rooms are clean and comfortable. The location is convenient. The rates are great.
- 5/5
The rooms are clean and comfortable. The location is convenient. The rates are great.
- 5/5
Very clean!!
- 5/5
Love this Hotel!
- 5/5
Clean and very friendly staff. Super close to the airport with shuttle transfers
- 5/5
Great hotel
- 5/5
The location and airport shuttle was very convenient and the room was clean and comfortable
- 5/5
It was very close to the airport
- 2.5/5
They location was great, stayed only for one night one thing I noticed was that when I woke up I had insect bites there might have been bed bugs, forgot to check other than that it was great. I would recommend to check beds before staying here. They insect bites i had on me after 1 night stay
- 3.5/5
Good
- 2.5/5
They location was great, stayed only for one night one thing I noticed was that when I woke up I had insect bites there might have been bed bugs, forgot to check other than that it was great. I would recommend to check beds before staying here. They insect bites i had on me after 1 night stay
- 0.5/5
Bed was comfy Pay to park, charged $80 for incidentals and only refunded $20 even though I had no extra charges
- 0.5/5
Bed was comfy Pay to park, charged $80 for incidentals and only refunded $20 even though I had no extra charges
- 5/5
Everything Nothing
- 5/5
Everything Nothing
- 4/5
The guest rooms were clean. However, it would have been better if the elevators were a bit cleaner. Overall, I was satisfied, but the hotel name is difficult to see except from the front, and it's easy to get lost if you take a detour, especially at night when it's dark. I think it would have been better if there was a clear sign with the hotel name on the side of the building as well.
- 5/5
Very nice for a quick stay
- 5/5
A great option for airport travel. Very helpful staff who gave us great advice on arriving to the airport extra early due to the construction. Also appreciate the pride CJ the shuttle driver takes in his job.
- 5/5
Friendly staff, great snack and drink options and overall clean room.
- 5/5
Jj
- 5/5
Staff was amazing and rooms very nice, only lacking in a better bar menu but it was adequate.
- 5/5
The hotel is clean. The rooms are reasonable size for the money . The staff is very helpful and welcoming
- 4/5
Clean rooms, delightful staff and good price.
- 5/5
For a hotel next to the airport, it was pretty nice and up-to-date. Also had a nice bar area.
- 4/5
Hotel was clean, comfortable, close to the airport, and had decent amenities. Though, if you're going to charge $17 for a cocktail, please teach the bartender what goes into an Old Fashioned.
- 5/5
Enjoyed my stay per usual. Keep up the good work
- 2/5
Hotel had music playing after midnight at the pool. Kept us awake.
- 5/5
Everyone was very helpful and courteous! The airport shuttle driver was prompt and helpful!
- 5/5
Nice staff and property. Always stay when in austin
- 4/5
It was close to airport and had fun amenities
- 3/5
It was a nice property. Decently priced however having to pay for parking is wild especially at $14 a night.
- 4/5
Staff shared incorrect information with us about the airport shuttle. We were told a shuttle was coming to pick us up at the airport but we had to wait 90 minutes for it to arrive. When we arrived at the hotel they appeared unbothered by our inconvenience.
- 5/5
My flight was cancelled and I needed a place to stay for a very early flight the next morning. Perfect and clean - easy to get on the shuttle in the AM.
- 5/5
Modern well-appointed hotel! The lobby and bar area was relaxing, and having games at the tables was a fun pastime! We chose this hotel because we had a very early morning flight and they offered free 24-hour shuttle rides - a definite plus!
- 1/5
I arrived to hotel with trailer and i asked front desk where i should park. This parking lot is since parking only . All the front desk kept telling me is to pay for parking. I explained paying for parking is not the issue . My trailer and truck will take up 3 spaces . She couldnt tell me if it was okay to park like that..she just kept saying pay for parking. I ended up leaving to tru by hilton accross the street. They explained to me pricing and gave me parking spot. The front desk was not helpful at all.
- 5/5
AC was not working then they switched to another room
- 5/5
Hotel is great and the staff was very personable and professional. Everything was great. The hotel charges for parking which doesn’t make much sense when you consider it’s just a hotel on the side of the highway.
- 4/5
This is a very minimalist hotel with a modern European flair. The rpoms are quite small. This property is fairly clean but ALL the carpets ate VERY dirty! Especially the elevator carpet which even has old gum stuck all over the filthy carpet. The staff is very friendly. Shout out to Diana at the front desk who was super helpful and friendly. Also to the breakfast staff. As for room amenities it's quite basic: 1 very small bar of soap plus in the shower, the usual shower gel, shampoo and conditioner. Don't expect a shower cap, body lotion or complimentary toiletries. The closet couldn't have been smaller! Just enoygh room to hang a couple of jackets. There was a steamer/iron, a coffee maker and a see-through mini-fridge. TBH we wouldn't stay here again unless we absolutely had to.
- 5/5
Room was clean
- 5/5
Check in was easy and quick. Very clean rooms.
- 5/5
Very clean and comfortable.
- 5/5
Great location , clean modern, great staff
- 5/5
Very quick stay…. Night before an early flight. Clean hotel room - wished for much better shower water pressure…. And the shuttle was great and on time! Very nice staff too.
- 5/5
No Shops Around.... The Airport was very near
- 5/5
Great place to stay!
- 5/5
Front desk was professional and accommodating. Bartender was super nice
- 5/5
Clean comfortable room near airport. Free airport shuttle
- 5/5
We arrived very late at night and really needed to sleep in. Noon checkout and 24-hour airport shuttle was appreciated. Beds were super comfy. Nice shampoo… great bathroom. Coffee maker could be better and water pressure was low but that’s probably what the environment needs. Would definitely stay again. Also the price was very reasonable.
- 4/5
Breakfast was not included
- 5/5
Airport shuttle is a plus. Close to the South Congress area for a good breakfast ~ 15 minutes by Uber. Clean room and helpful staffs
- 5/5
Nice hotel. Great staff.
- 5/5
Nice rooms with updated looking rooms. Nice showers and the bathrooms had cool, updated bowl-type sinks.
- 5/5
I rarely write a review, but Aloft Austin Airport is well-merited. Clean, new hotel with spacious, well-kept rooms, convenient location and comfortable beds. Happy with my stay and likely to stay again.
- 5/5
My shuttle was scheduled and it came on time! The staff is really nice and helpful. I needed a pet free room and was accommodated. Will definitely stay here again!
- 5/5
As a lone traveler, the staff (front desk and others) made me feel welcome and safe. I even ventured down to the bar for dinner! The shuttle was a huge plus, and despite it being a 4am shuttle, the other guests carried that ALOFT vibe with them. I'll be back!
- 5/5
I enjoyed my stay. I appreciated the airport shuttle.
- 5/5
We got the shuttle at 5a. It was on time and quickly got us to the airport. The driver was very friendly and helpful. Even told a Us a short cut to our gate!
- 2/5
Lots and lots of freeway noise. Earplugs are not a viable option to good sound proofing windows. Rough.
- 4/5
The room had what I needed for a quick stay before my early flight. I chose this hotel for its 24 hour shuttle service.
- 5/5
Great stay !
- 5/5
The staff was helpful and friendly, the room was clean, spacious, and I slept really well in the comfy bed. I chose this hotel because of the 24 hour shuttle service to the airport, because I needed to be there at 4:30am. The shuttle was on time, and got me safely to the airport.
- 5/5
clean n nice gym
- 4/5
Think her name was Asia. She was absolutely wonderful. So helpful.
- 5/5
Courteous staff, very clean and a great location near the airport.
- 2/5
Room was not cleaned daily, soap and lotion was not left in the room and front desk staff acts put out and is not friendly
- 5/5
Staff was amazing
- 4/5
Convenient and comfortable great location
- 5/5
Everything was great!
- 5/5
The staff is extremely friendly and they make sure to ask if you need shuttle service to the airport. Very convenient location.
- 3/5
The room was fine, but did not appreciate the cash grabs. I highly recommend a complimentary breakfast.
- 5/5
Always enjoy stsying at Aloft.
- 4/5
I truly enjoyed my stay. I think the restaurant needs more menu choices.
- 3/5
The shuttle driver was wonderful. However, please improve your work culture, your employees look very unhappy, I did not feel welcomed by them, no one even smiled. Please treat your employees better so they can treat the guests better. I will not be back.
- 5/5
All good
- 5/5
Yes
- 5/5
Amazing hotel
- 5/5
Nice clean place
- 3/5
Just good
- 5/5
Clean room and convenient for the airport
- 5/5
good
- 5/5
Excellent
- 5/5
Everything was perfect
- 5/5
Very convenient to the airport. My daughter took the shuttle, which allowed me to sleep in before driving home.
- 5/5
Clean room, well equipped. Enjoyed the bar!
- 4/5
Room was spacious for my short stay
- 5/5
Stayed here before a very early morning flight out of Austin Airport. Chose them because they provide complimentary 24 hour service to Austin airport. Was very pleased with my room. Very clean, black out shades and comfortable beds. Did not try their breakfast since my flight was very early but would definitely stay here again.
- 3/5
I checked in for 4 guest and only got 2 bath towels even after requesting more I didn’t get any. Staff was okay, could’ve been more cheerful they seemed very nonchalant. Check in took over an hour! Of just standing in line that was very disappointing, def should have more staff in shift it was only 7 pm… if would’ve been nice to know the pool wasn’t available during “winte” season ahead of arrival … it was 86* outside and we were looking forward to it. No sign was posted nor stated online :( the $15 per night parking fee is outrageous… I don’t really think it’s worth the stay… nothing really stood out… it was okay.
- 5/5
Clean, perfect for what we were looking for.
- 3/5
Clean and cozy. But no rollaway beds available at this property although mentioned in their amenities. Staff approachable but not above and beyond service. Was quiet and safe place to sleep overnight next to the airport. Shuttle service to and from airport definitely a plus.
- 5/5
The hotel was amazing but the transportation from the airport to hotel takes to long to pick up clients from airport but scheduled for next day was on time.
- 5/5
I enjoyed my stay. Hotel was clean, quiet and staff were attentive.
- 5/5
I
- 3/5
Our room was really noisy from the air conditioner and highway. The bathroom offered no privacy due to the door design. It was nice of them to let us check-in really late but don’t think we’ll be staying there again to be honest.
- 5/5
We dont have breakfast.