SpringHill Suites Dallas Arlington North

good

Good

Staff was very nice

Friendly staff! Not applicable.

Very good

Room 131 had a persistent damp, musty, mildew-like odor, especially when the A/C ran on low. The smell was noticeable upon entering but absent from common areas. During our stay, my wife experienced headaches, congestion, nausea, a sore throat and fatigue. I also experienced unusual fatigue and reduced appetite. Symptoms improved away from the room and after returning home. While we cannot confirm the cause, it was concerning. A fire alarm disrupted our first night. Staff blamed wiring problems, yet an alarm was still sounding near checkout six days later. Management claimed the room and HVAC were inspected and nothing was wrong but provided no documentation. Our refund request was denied, with 10,000 Marriott points offered instead. Marriott Corporate deferred to the hotel. Most troubling, reviews dating back YEARS describe similar musty odors and maintenance issues. The same complaints continue, raising serious questions about why these problems remain unresolved. The location was convenient, and frontline staff were friendly and helpful. Unfortunately, their kindness couldn't make up for the room conditions or management's response. Guests deserve better.

The staff were very kind! Room was very spacious and nice.

Great service

Location near 6 flags. Breakfast was descent. No van or shuttle service. Fire alarm went off at 5:15 Am. Didn't receive my requested wakeup call.

Location near 6 flags. Breakfast was descent. No van or shuttle service. Fire alarm went off at 5:15 Am. Didn't receive my requested wakeup call.

The room was nice size, clean and very comfortable.

The fire alarm going off two mornings in a row.

It was really close to the venue our concert was at. The fire alarm going off two mornings in a row.

This place is not a 3.5 star hotel. The room had a horrible musty smell. The bathroom mirror was not clean. The chain to open in the curtains was broken. There was a stain on the comforter. The scrambled eggs at breakfast were gray. Overall sense of the hotel was dirty and run down.

Fitness center, Rooms were clean Breakfast eggs were too soggy. Not many healthy options. First night taking a shower, didn’t really have any hot water. Shower door entrance was WAY too far from the shower handle to turn it on. Poor design. Toilet paper dispenser was too far from the toilet. I had to take the toilet paper off the dispenser and leave it on top of the toilet tank. The elevator made a lot of noise.

Fitness center, Rooms were clean Breakfast eggs were too soggy. Not many healthy options. First night taking a shower, didn’t really have any hot water. Shower door entrance was WAY too far from the shower handle to turn it on. Poor design. Toilet paper dispenser was too far from the toilet. I had to take the toilet paper off the dispenser and leave it on top of the toilet tank. The elevator made a lot of noise.

N/a

Superb

The rooms were large and spacious, the breakfast was good, and the staff were very polite Unclean carpet with stains and an unpleasant odor

Unclean carpet with stains and an unpleasant odor

Parking is free which is a HUGE plus. Rooms are big, very clean, and ton of space. Breakfast is included which is awesome as well.

This was our first time staying in this hotel and we were so pleased about the price, location, cleanliness, modern and comfortable of this place. We travel to Dallas very often and this may well be our first choice whenever we need a place to stay. Thank you!

All staff was friendly and went above and beyond! The property was spotless and the beds were super comfy. We chose the hotel for its close location to Six Flags. We will choose this property any time we are going to Six Flags!

You can tell they leave it off when nobody’s there so when I got to the hotel fairly late in the evening, it was just warm and muggy and smelled like mildew

Very friendly front desk.

Very friendly front desk.

The fact that they called it a suite which is not

The rooms are not considered a suite The fact that they called it a suite which is not

Exceptional

Exceptional

**if you travel with a baby who sleeps in a crib, they only have one play pen available for the entire hotel**

Buen trato, cuarto limpio y acogedor.

The staff is great but sadly this is not a great Marriott affiliated property. The room had a few dead roaches and every table in the room was dusty. The walls are very thin and you can hear kids screaming and the other rooms tv. Breakfast was decent though.

It was ok a nice stay

Decent room. No issues. Staff very friendly

The Trolley stop was a deciding factor to book this hotel for Savannah Bananas game!

The room was clean, everything in the room worked, showered pressure was amazing. Only thing I didnt like was the toilet paper roll was far away from you but thats not really a complaint.

I enjoyed our stay I will definitely stay again . The ladies were all amazing from check in to breakfast they were so helpful and food was great.

Clean, friendly staff, conveniently located

Very nice place,very clean environment really enjoyed my stay.

our first morning of breakfast. There was no juice at all by 8:55 breakfast was over at 9:30 the waffle container where the waffle mix came out kept coming out.

There was no cold water in the shower, only hot water; it's not comfortable at all.

I was worried because this is an older property, but it was a perfect location for an event we were attending. I was worried for nothing. It was great; clean, well maintained, and the staff was very kind and helpful. Even the breakfast was good!

Rooms are big and clean. Close to everything Breakfast had a good mix of hot and cold choices. Everything was fresh. Nice pool and gym. Easy walk to At&t and Rangers stadiums. Staff was very nice. Would stay here anytime

I highly recommend this facility Check in was a breeze. The property was well maintained. The staff were very friendly and professional. Beds are comfortable and the suite is spacious.

The breakfast was amazing! I loved it!

Everything Great! Amazing breakfast as well

Got booked at this hotel after the original one I booked was shut down and they didn’t tell us. This one was definitely an upgrade. Great location with shuttle access (additional charge) to our event. Entire staff was pleasant and very helpful. Room was nice, breakfast was good.

Solo tuvimos un pequeno problema el cuarto tardo 30 minutes en estar listos pero lo demas excelente limpieza atencion y cercano al att staduim

Could be better the room was dusty and the bed sheets were stained and we had to use the extra linen.

It was clean and the staff was very nice. They have onsite parking. Very helpful

Staff was so welcoming and helpful on every shift.

Our stay here was also not great. We stayed at 2 SpringHill locations during our Texas stay, and honestly we won’t be staying at any Marriott properties anytime soon. We arrived and staff was on phones with support. We were issued our keys, went out to car to get luggage and tried using side entrance, key didn’t work. Stopped at desk and told them what happened, front desk said they were changing lock/key systems and would accompany us to our room to make sure key worked. One elevator was down. Very busy hotel and only one elevator working. Staff mender said a call was in they were waiting for maintenance to come service elevator. We waited a while for elevator bc we had all our luggage and housekeeping staff came off elevator with her cart and since it took so long to exit elevator closed before we could get on and we had to wait even longer. Not a good start. Got to room, key didn’t work. Had to get housekeeper key to be let in. Waited for new key. All weekend side entrance did not work. Elevator stayed not working for entire 3 day stay. Maritott stay weekend was just a bad experience and we won’t stay at a maritott again anytime soon

Great location for six flags and hurricane harbor.

It was very outdated

Staff was very helpful and nice

Very pleased, extra accommodating, great staff, helpful and professional.

- Breakfast ended at 9am - One of the elevators was not operational and the one that was operational sounded like it was about to not be. Getting up and down took forever.

Very friendly staff!! Enjoyed our stay, just the rooms smelled a bit musty

Clean room, courteous staff, breakfast n/a, and limited parking.

They were work on the hotel but the overall service was good. Staff was friendly and lead in a lot of good directions, walking, before the Burno Mars concert.

N/a

We enjoyed our stay. Hotel was clean and rooms were perfect for our needs.

My room had missing light on side the bed and maintenance men woke us up with hammering and nailing in another room on the 2nd floor got locked out my room by the lil flap for door they say it do that from time to time had to take my phone cord and get to close at 11:00 pm no help but other than that the staff was very nice quite area close to all the attractions

It was good enough. Cleanish, quiteish

The stay was nice, friendly staff

the room

Shower pressure was barely any and zero hot water would be a stretch to say warm.

I the morning before check out we decided to let the kids swim, the pool was a murky color and not clean either.

Will stay again

We stayed for a weekend and first off the staff was very friendly no issues. However as soon as we walked into the lobby there was a really bad smell. The room was ok, the AC seemed to be leaking and the carpet around the AC was wet. The breakfast area is so small that there wasn’t enough space to sit.

I was looking for a nice place for our family to spend the night after a late stay in Arlington that met our expectations and price. We loved how helpful the attendant was and how clean and modern the lobby looked. Our room was clean and modern our beds were so comfy and the trundle bed I slept on was shockingly very comfortable. Loved our stay and will be staying here again.

Close to event, Rangers be baseball park by and Dallas Cowboys AT&T stadium

The hotel did not provide advance notification that they would only clean rooms every other day due to FIFA. Resultantly, they would not clean my room during the length of my stay (it would be cleaned on the day I was scheduled to check-out). Additionally, towels must be retrieved by guests from the front desk. Finally, I was originally given keys to a room which was occupied by other guests. When I attempted to enter the room, I noticed it appeared to be occupied (I saw fhe guest's belongings, unmade beds, and the TV was on). I returned to front desk, reported what happened, and requested another room. The employee returned to the room with me and confirmed it occupied by another guest. I didn't learn of the housekeeping rules until the next day (after reporting my room wasn't cleaned and requesting both cleaning and additional towels). Service and advance notifications at this location is subpar for a Marriott brand! They refused to issue a credit or refund. My advice: skip the frustration and patronize a full service customer-centric establishment.

Great service

Clean great staff

Everything was nice and front desk was on point and nice

Miss Cathy that’s maintaining the breakfast was so very helpful and friendly. But she needs help. There were so many people during the soccer weekend and she was overwhelmed! I feel like there should be two or three staff helping out with breakfast when it’s busy!

Great Place to stay visiting Six Flags!

Such a nice quiet stay!!! Weather postponed our trip to the Waterpark, right across the street.... but enjoyed a nice comfy lazy morning until the rain cleared. Will be staying again!!

My overall experience was good, the room was clean, the staff was friendly and helpful, and the breakfast was good, however, the beds were not so good, I woke up with a back ache every morning

Great place to stay for 1 night!

The property was getting repainted and had a bit of light construction going on. Not a big deal. The room was great. Clean and comfortable. Pool was nice for the kids. Staff was super friendly and deserve a nice raise. Super convenient trolly pickup to go to the Rangers game. Only complaint was about the turkey sausage at breakfast. It was not very good. I’d definitely stay here again though!

Easy parking on property, clean room but building was a bit run down. The bathroom was a bit dirty with old silicon but rest of room was clean.

Rooms were well sized and the staff was friendly. The breakfast was basic and bland.

Super helpful front desk staff. Recommended multiple places to grab a quick bite. Clean facility.

Room was clean, and comfortable. The staff was friendly and helpful. Will stay again.

Breakfast was not worth eating and our room shower took a while to heat up and the tile was cracked so water came down from the wall. Would not recommend staying.

The lady that checked us in was nowhere to be found when we arrived. I was worried she was abducted! Checked the hallways and administrative office! Waited ten minutes. No where or no one to be found!!Check the security cameras! Then she copped an attitude. Marriott does not need employees like her ANYWHERE in customer contact positions. She begrudgely offered the three of us one bottle of water AFTER she found out we were Bonvoy Gold members!

We came late, but it seemed very clean, staff was super friendly, and room was great.

Very nice place to stay, this is my second time.

Great location

Good stay

Staff and room were great. Parking was off as they are remodeling the property and hotel.

I like my total experience from parking my room and my free breakfast the location where I wanted to stay was prefect from highways and food restaurants

Breakfast was better than any other hotel I've stayed at. Staff was super friendly, location is convenient to Globe Life, AT&T Center, and Six Flags. Room was clean and comfortable. Only complaint is the location of the toilet paper dispenser from the toilet, its too far.

We stayed here for a Rangers game Easter weekend. We had two different rooms one with me my husband and son and the other was for my in-laws. Everyone was extremely happy with their upgraded rooms since they are currently under the remodel process. If you plan to stay there and attend the Rangers game, you can take the convenient trolley that comes directly by the front of the hotel just ask the front desk for a ticket! The remodeled rooms are great and breakfast is nice too

Under construction during my stay. Pool was waiting for permit to open. Room it self was nice but the walls are thin so you can hear a lot going on.

Greated by friendly staff. Toom was clean. Breakfast had good variety.

Excellent breakfast

They were remodeling so had to get around the entrance. Other than that good location and friendly staff.

Staff is unbelievably helpful and nice.

Lady in food area a little rude

Great service, clean updated rooms! They currently working on upgrades in 1st -2nd floors, we stayed on 3rd. The couch is amazing it’s a trundle style sleep sofa so 2 adults can sleep separately. Great when traveling with 2 kids!

Was good, only thing front lobby under construction, limited breakfast is ok

Great location. Recently renovated. Breakfast was adequate.

Excellent place and friendly staff

Staff were very nice and professional rooms were clean. The hotel was under construction.

Construction was disruptive and we were not told about prior to booking

Clean room, microwaves, breakfast leaves a lot to be desired

Nothing

We stayed here primarily for the included breakfasts, and the access to the trolley to go to Six Flags. Currently (March 2026) the hotel is going through major renovations. So it’s not as clean and shiny as one would normally expect, but the food service area was lovely, elevators were easily accessible, and our room was clean. The front desk ladies were engaging and more than happy to fetch extra towels for my room and paper plates for us to eat our pizza from. The breakfast lady kept everything stocked so even when we arrived at 8:30 we had the full menu available to us.

Love coming here the stuff is amazing and rooms are always clean it’s perfect whenever i came out here I always stay here

hallway floors were stained, bed sheets tend to not stay on had to pull them under the mattress both nights. wall lamp by bed not operable,

To be fair, the hotel was renovating during our stay. There was drywall work, painting, and landscaping being done. There was dust and common worksite materials about, but the construction crew did a good job of cleaning up before breakfast, so there were no issues there. There was a trolley free of charge that took us to all of the entertainment district sites and events and that was very convienient.

Very nice staff but the lobby was completely under renovation which we were not expecting

Upon arriving not only was the whole entrance under construction but the whole lobby was taped off and in plastic bags. As if that was not enough They asked if we could wait outside for 30 minutes until they finish taping off some walls. On top of that, they said the pool was also closed and we have three kids that we were looking forward to it. The only good thing is that they let us cancel so we’ve booked at another hotel down the street.

Pull out couch was pretty dirty, linens were not the cleanest, AC was not working, toilet stopped flushing the morning of check out.

All of the staff were incredibly friendly and polite

I stayed here for 4 days, my room was NEVER serviced. I received new towels once but the room was never made. Be warned, it’s under construction. Half the hotel is dated and falling apart (my room) or renovated. I experienced ants around the sink, a broken TV, and a broken light. My window was wrapped with construction material so I could not see outside. If I had the time I would’ve switched rooms. You cannot charge me the same as someone in the newly renovated rooms, as my co worker was. This hotel needs to be transparent in their renovations DURING THE BOOKING PROCESS. I’m sticking to IHG chains.