Lux Hotel and Spa

Cheap, good location, dated but did I mention cheap? I am glad we stayed and it was a great return on my 2 day investment staying here. The pool was nice.

Pleasant

Great hotel

Hotel and Room were clean and nice. The breakfast was not so great.

Food was not what was advertised. Pretty bad pretty bad TV did not work. The shower was broke

Had to switch rooms because original room had a very strong odor of marijuana. The lady at the desk was very helpful to accommodate us no questions asked. Ate at the restaurant very expensive for what it was. Also was having dance lessons with very loud music but we knew before we sat down so that’s on us. Positives out weigh the negatives overall. I would return if I needed to.

很实惠的酒店 服务也很好 值得住 主要价格便宜 不要太挑剔就好

Very nice comfortable room and beds. Staff very very nice and polite. Definitely need more options for breakfast. There was food items on the hallway floor that were there for 3 days.

Staff all very helpful and friendly.

The rooms were just okay. However, the carpet was noticeably outdated, wrinkled, and in need of replacement. One of the main reasons we selected this hotel was because we wanted a room with a working jacuzzi. Unfortunately, our experience was disappointing from the beginning. We were initially assigned Room 205, but the jacuzzi would not hold water. We contacted the staff and were eventually moved to Room 305. Although the jacuzzi in the second room held water, the pump did not work, leaving us with no choice but to use it as a regular bathtub. Another disappointment was the breakfast service. The breakfast bar had run out of coffee, and when we asked about it, we were informed that they were completely out. Having coffee available during breakfast is a basic expectation for most hotel guests. On a positive note, we did enjoy the bar area and its Halloween decorations. The decorations created a nice atmosphere and made that part of the hotel enjoyable. Overall, this was not the experience we had anticipated, particularly since we booked this hotel to celebrate our anniversary. Unfortunately, the jacuzzi issues in both rooms and the lack of basic breakfast amenities took away from what was supposed to be a relaxing and enjoyable getaway.

This hotel is dated. The staff is very nice.

Ok. Room was clean. Coffee was horrible.

Good place

Clean rooms and great atmosphere!

great spot..jacuzzi suite was very nice but the lighting wasn’t up to par…and i killed a water bug..besides that, i had a great time

We had a roach crawl across my daughters orange juice at breakfast.

Nice room

Everything was nice. Typical hotel experience. TV kept losing WiFi connection but I just air played off my cell. The bathtub was Deep and cozy, and the bed also comfortable.

The room was clean just perfect everything

R

Pues las instalaciones son algo antiguas, la alfombra del cuarto olía a vieja , el wifi no funcionaba

Not nice, run down and cheap looking

It was a great hotel but we did hear something very loud someone was watching very loud p@rn and had to call staff but was handle quickly

The pro’s are that it is centrally located to most of the attractions, and the exterior is nicely kept. The cons, the rooms are clean, but the furniture is a little outdated. The supposed breakfast buffet was scrambled eggs from a box, sausage patties, bread, some fruit, and cereal. Not really a buffet.

Nice staff tv and phone didn’t work they brought us in a different tv

Poor job

Will be back

My goto in the area.

A

Staff and hotel was amazing. They let us check in early since we flew on the red eye. Was nice to be able to lay down a bit before going to game. Not far from the stadium was a bonus

We loved our stay the gift shop was so cute an the chandeliers were beautiful was very calm an clean the staff was very kind an helpful the restaurant had good drinks an safe parking would 100% recommend this hotel !

The odor in the room … nasty No internet. WiFi not very strong. Breakfast was very poor. No drinking water . We were told to get water from the sink or go buy bottle water from the gift shop. Hotel looks old , need a complete renovation.

The overall stay was just what I was needing. A nice place to stay for one night that wasn't overpriced, but still comfortable and safe. Lux met all those expectations and was conveniently located to the places I needed to go. The front desk staff was extremely friendly and greeted me by name as I was walking in the front lobby.

The Internet for the TV did not work 90% of the time and the excuse we got was we are sold out and everyone is on it. When we informed the front desk about our bathroom at 8am they said they would clean it. Arrived back at 5pm and it had not been touched. Call the front desk and they had no clue what i was speaking of. Breakfast was trash and the drinks in the bar were overly expensive. Customer service was a 0 out of 10. Staff from all shifts did absolutely nothing to fix any of the situations and acted as though we were a bother. I asked to speak to the manager 3 times, they even took my number down and I never got a call. Please don’t waste your money here.

Thank

The room I was in had a horrible smell, and the carpets were horrendous. I made the mistake of taking off my socks for a moment and the floor felt like it was almost mouldy/sticky. It looked like the room had not been properly cleaned in ages. There were suspicious stains on the ceilings and on the walls. I'm not who is writing these rave reviews, but I assure you it is not worth the bit of money you think you're saving.

Was not what I was expecting, but overall, I had a good stay.

Nice rooms the bar was nice as well

Good

I was there from Tuesday to Friday afternoon. My room wasn’t turned over until day 3. Not even towels were provided I had to ask after 2 days for fresh ones. The exhaust vent in the washroom didn’t work. Pool area was very rundown and shabby. Staff was not accommodating and front desk concierge was would have their baby’s with them at work crying behind the desk as they conducted business… I’ll never go back, very unprofessional and circus atmosphere. Restaurant owner runs around acting as if he owns the place as well which is odd

good for the money, but far from new, breakfast was just ok, I would stay there again. price on Tuesday and Wednesday was $80 a good deal. Price on Thursday and weekends goes up to $126 not so good.

Nice place

Staff was very helpful.

Overall a good value and would consider staying again.

Thanks

All kinds of broken glass in parking lot near my vehicle both nights. gbaby’s did not get to swim due to drunk adults not acting right.

I love everything about this hotel but the breakfast can be way better like waffles with the eggs and sausage

Nice hotel at a decent rate

Long story short, I checked in by myself. No kids, no wife, no girlfriend. Just me but about 9:30am, someone used a key to try n get in my room without knocking nor saying who they were. They gave a room key to my ex without my permission. She would have came right in if I didn’t have the top latch on. Highly disappointed n pissed😡😡😡😡😡

Great Friendly Staffs Clean Rooms Awesome Room service and Safe environment

Warm was HOT a/c was turned off. And the room and whole floor had a bad smell. The room and everything in it felt damp.

Excelente servicio y un servicio al cliente muy amables y serviciales

This property is located in a good area. I enjoyed my stay.

Rooms need to be upgraded for the price you're paying.

We checked in on a Thursday and Thursday and Friday afternoon were great hotel was quiet very nice staff Friday night and Saturday night. It turned into a party hotel. The bar was open. The pool was overwhelmed with people and I’m very strong smell of weed throughout the whole hotel.

TV, internet was horrible

I would definitely stay again!

Room, especially bathroom too small. Breakfast buffet has not much choices.

Great

The breakfast was great, but the location was not exceeded to our expectation. We was more far out from stores such as Walmart CV s gas stations, so That was the only thing that we did not like about it. Convenience stores that needs to be nearby.

Everything was cool but they could get better TV's in the room

I booked for 3 nights and the second 2 nights we had to have our card reprogrammed after getting to the room. That was a pain in the butt. Then the room came with no toiletries at all. I had to go down and ask and also ask for towels the second night. Plus the smell of whatever cleaner they use is nasty.

Just staff very friendly

There was NO internet in my room all weekend. I had to go to Texas Live just to watch the game since no internet, no tv. I ate at their resturaunt and the wings were horrible. Looked boiled and not fried. Breakfast was just sausage and eggs. This was always my hotel to stay in for cowboys games. Ill be booking elsewhere from now on. Also room smelled damp

The breakfast was subpar and we left without eating. The overwhelming smell of marijuana was to much to handle and for $150 we will not be staying here again. Only one coffee available for a 4 person room, what's that about.

Breakfast was great! Nice environment, friendly staff.

Very good

Always have a great stay when I am at The Lux.

Wish the spa was open but great place to stay

Stayed a night for the R&B concert, very convenient to AT&T Stadium. Upon entering the hotel I was greeted by a beautiful smell that led all the way to my room for the night. I really appreciated that. Greeted immediately as I entered the lobby by the front desk concierge. Good selection for breakfast, I could have used a waffle or pancake however. My only complaint would be the towels could have been better quality and not ripped, they were ready to be retired for good. Overall a very good experience, I would stay again.

Very nice and clean. The staff was super nice and helpful! We will definitely stay again!

Good location, I needed to ask for a room change, it was mold on the first one

When I got to the room the top cover had stains on it. The directions to the lobby by the elevators were confusing and hard to understand

Superb

It’s old and outdated needs a redesign or renovation carpet need cleaning or replaced and showers outdated walls dirty pool and game room awful dirty and no air conditioners in the game room

The hotel was in a good location for six flags and ATT stadium. The front half of the hotel and the rooms were good, but the bar/lounge area and pool were worn and outdated.

Superb

Friendly staff Walls in rooms need paint

Ok- so, the positives first. The property is clean, maintained and quiet. It looks as though the hotel was freshly built, and the plastic wrapping was just removed. Beautiful ball rooms and chandeliers, lounges and so much space. However- it was quite odd to be sold a hotel and spa and there was no open salon to speak of. My daughter and I were having a girls trip and not only was there no salon to get hair or pedicures done….we were the only guests in the big empty hotel. 2 cars in the whole parking lot, and one was a trucker. We ate breakfast alone. No people to speak of. The restaurant was closed. The bar was empty and no one working it. It was quite odd. Never ran into a single soul except the same front desk clerk and one cleaning lady. No problems, just odd for a 6 floor Hotel and Spa named Lux.

Great service clean room safe good food fun sports bar

The room/floor was quiet, clean for the most part, the only issue I had was that the main bed comforter was stained I asked for removal and replacement and they cleaned the room but never replaced the comforter, I just removed the comforter and didn't use it the rest of my stay.

Awesome stay every time.Highly recommend

The breakfast was not all that but it’s hotel breakfast. Game room was very warm some machines didn’t work and the pool table didn’t have a cue ball so we couldn’t play and they didn’t offer a refund. Other than that I would stay again for sure

Great hotel

All of it None of it

Don’t take your own alcohol to the pool because management will kick you out of the pool because he wants you to buy your liquor from the bar. He was very rude.

Great place to stay if you’re in the city very well taken care of property and Ethan is the best!

Great place to stay. Plan to stay again in November.

Lovely establishment… can’t wait to plan another trip

There was a hole in the wall towards the bed, but the refrigerator worked great! I actually forgot to pack my body wash and asked the front desk for extra and they gave me shampoo?! I will not be returning.

The staff was friendly and professional. The property was clean and safe.

Room smelled like wet carpet . Too many people partying next door so we didn’t get a good night sleep . Tv remote didn’t work

Clean

The shower was walk in but it was a large step to get in and out of it. Did not have a hand rail to assist with this.

The room was not what I was expecting. We got the family suite to find that the bunk beds were old, the mattress were worn out and the beds squeaked every time someone breathed. The shower had hair stuck to the walls when we arrived, and the toilet had plumbing issues. We asked for cleaning and the hair was still there, and some used towels were left behind. The front desk suggested another room to change but it was smaller (one bed and a sofa bed) and it was too hot in there. The breakfast was poor and no selection, the ladies were rude while they were cleaning. One employee offered a discount while another told us we already got a good price, asked for manager but he was not available and was going to call, two weeks later and have not received any response. Will not stay again.

The staff were friendly. Nice atmosphere.

Was very comfortable and staff was welcoming

It was a very good stay with helpful staff.

ROACHES! The room had quite a few baby roaches. The hallways smelled like marijuana. The bathroom wasn't cleaned well, had hair on the floor, mirrors were dirty, the tub was chipping away, and the shower head was horrible. There is a "bar" in the hotel so about 2am we got woke up by people being loud in the hallway for about 30 min. Over all you can definitely find something better for the price!

Superb

Spa was closed. Weird smells. Lock on room door was broken. Stains on lampshade and carpet

The first night we were given a room on the ground floor with a window view of the back parking lot. There is a small screen TV that doesn’t work. We asked to be moved but they were fully booked as BTS group was having a concert at the AT&T stadium which is very close to the hotel. Our 2nd night they moved us to the top floor with a bigger tv that worked. The room is ok, clean and quiet.

Good location

The hotel it's self and staff were awesome, grandkids loved the pool so overall the stay was great

Great little hidden gem. Close to everything

Na

It was a decent place to just sleep for the night.

Exceptional

I had a wonderful experience at the Lux Hotel in Arlington, Texas! From the moment I arrived, the staff was friendly, welcoming, and professional. Everyone I encountered went out of their way to make sure my stay was comfortable and enjoyable. The hotel itself was beautiful, clean, and well maintained. My room was clean, comfortable, and had everything I needed for a relaxing stay. You can really tell that the hotel takes pride in keeping the property in great condition. The pool area was absolutely wonderful—a great place to relax, unwind, and enjoy the Texas weather. The bar was also a great touch, with a nice atmosphere that made it easy to sit back and enjoy yourself. What stood out to me most was the quality of the service. The staff was polite, helpful, and genuinely friendly. Good customer service can make or break a hotel stay, and the Lux Hotel definitely got it right. Overall, I would highly recommend the Lux Hotel to anyone looking for a clean, comfortable, relaxing, and enjoyable place to stay in Arlington. Great rooms, great pool, great bar, great atmosphere, and most importantly, great people. I would definitely stay here again! ⭐⭐⭐⭐⭐

The internet was awful. Hours for the restaurant was awful. Police called Saturday, awful. Toilet flushing, awful. And was stuck in the elevator, awful. Regardless of all of this the staff was accommodating and polite.

Nice hotel for budget vacationers. Great location to sites. Great to stay for a concert or football game - convenient to stadium.

We really enjoyed the pool and bar. And the breakfast in the morning was really good. Everyone was really nice and friendly.

Staff was amazing..rooms comfy and cozy pool was clean had a great weekend Better coffee but that is about it

It's starting to look a little like they need to do renovations soon but it was super clean they went above and beyond for us. And they were packed because of us, BTS Army being there. Would definitely stay here again.

Exceptional

Very good

It was a very nice place! The internet really needs fixing.. we could only watch cable.. the bed was a bit hard, but it was okay.

Superb

Clean

Employees and the whole environment were beyond expectations.

The room was clean and staff were all very friendly.

The water barely came out of shower head no pressure ..there was drain problem in the shower ..for money I paid wasn’t worth it

Shower needs updated bad Air conditioner needs updated bad.

Yes

Air conditioning and water pressure were good. It’s an older property and has potential to be great. Shuttles would really make a difference.

Yes

Heat did not work, bulbs blown, refrigerator froze everything.

super great and clean!!!

Clean the carpet alittle...BUT... I absolutely love this hotel. I will always always try to book when I come to Arlington, TX.to visit my brother. This place is amazing!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ HATE I HAD TO LEAVE!!!

Awesome

The rooms were clean and spacious, but the staff were the best part. Everyone we interacted with was friendly, approachable, and helpful. Also, it was 5 minute drive from Texas Live, Rangers and AT&T Stadiums.We would definitely stay there again.

Room was ok, shower pretty rugged peeling. Fire trucks when we got there for a broken elevator, no breakfast, location in facility and price to the stadium was nice. It worked fine for my kid and I for the Cowboys game but I don’t think I would bring my family here.

I wish the restaurant was opened more.

Great location for At&t stadium, Globe Life Field and Six Flags for a great price.

The cleanliness of the rooms. Friendly staff.

Everything above

Rooms were clean but very dated. Nice location, easy to find and near many popular locations. Within 30 mins of both airports.

The property is old and needs to be renovated.

Good

The room was mediocre. Something you would expect at a cheaper motel. There was water damage on the ceiling and a questionable minor and small hole in the floor that was covered by the rug. The bathroom was comically small. And regardless of what time we would wake up the breakfast bar was nonexistent yet the area was still in the lobby. Not worth the price whatsoever despite how fancy it looked in the lobby. If I didn’t get the Black Friday discount, I would not have booked this hotel.

Overall great experience.

Cleanliness of the rooms, room decor was dated

Good time.

The rooms were clean and the staff was excellent would stay again and I would recommend this hotel to others thank you for your service

Room was nice

Clean room and enjoyed the amenities of the 24 hour gift shop and the bar.

Yes, room was clean. Staff was great. The bar was fun, the only downfall is there’s no shuttle from like the airport to hotel and no breakfast. I would definitely stay there again.

Tub needs slip mat restaurant was good a bit pricey no breakfast not even continental nice room needs better tv channels

Lobby smelled of body odor every time we passed through.

The room was nice and comfortable, however, when I was brushing my teeth, a roach crawled up from the sink. I couldn’t wait to go back to my home. We checked out at 630am the next day. After seeing the roach, I just didn’t feel clean or comfortable

Fast and easy check in

Tv and remote was old

Clean and loved the game room

Over priced. Room was not clean. The front desk did help get us into another room. Trains next to the hotel were loud through out the night.

Good location. Clean room. Friendly staff.

The room was clean but the walls had stains/mold? In several places. The toilet clogged or didn’t flush at all twice in two days. The place seems like it’s been renovated but not quite finished. Desk service was good.

I had a relaxing and enjoyable stay, thank you, front desk was very friendly and helpful.

When we returned from our outing, police were responding to an incident involving pepper spray at the on-site club, which made the property feel unsafe. Maintenance issues were also noticeable: the shower head and pipe were loose in the wall, and the lobby coffee machine was broken. The only real positive was the motel’s close proximity to AT&T Stadium. Otherwise, the overall experience fell short, and several improvements are needed.

I broke my back was in Hospital and never stayed there and hotel would not refund.

We stayed in room 630 myself and my entire family woke up with bed bug bites.. highly disappointed we have stayed before and have never had an issue. We asked for a refund because we did not sleep comfortably and we let them know about the bites and we are still fighting for a refund.

Salon wasnt open. Room key cards kept shutting off, making us go back downstairs to get into our room. No breakfast. No indoor pool. Room smelled musty and like animals lived in there.

The toilet overflowed and maintenance never showed up. The hairdryer and iron didn’t work and replacements were never brought up as promised. The elevators were use at your own risk and i personally got stuck in one.

The TV was very small shocking for a hotel this nice

They had arcade nail salon nice clean rooms very good every time we go to epic water park we will stay at the lux

Staff was friendly

This hotel is reasonably priced and clean for a quick drive to the stadium.

Cindy was great

Very nice hotel! Rooms was great, nice and clean! Will definitely come back!

Perfect experience..great staff

Staff was great, room was ok, spa was closed 😭😭

Clean room and good location to At&t stadium and more around.

The staff was the only thing that makes this place work. First room was flooded to the hallway. The second room our light fixtures started to leak and flood our room due to rain. We were in the 2nd floor as well and it just baffled me. I actually have video of the leak. The room was not clean. Soap from previous guest was still in the shower along with hair. Thank God i am alarm on my phone because apparently the power went out in the room as well. I did speak to the staff while checking out and I'm demanding a refund. Anything that close to the stadium is questionable. But it should not have a 3 star rating. If so it's only due to the staff.

I had to change rooms because of the smell in my original room. There was brown stains on the lamp shade and at the bottom of the sheets.The tub was stained with something I couldn’t tell what it was. The hallway smell bad and the floor. The staff was very nice and professional needed to vacuum

Good location. Cold AC

Upgrade TV’s to smart ones by now guest should have a device that screen cast or mirror the first floor has a channels when floor 3/4 gets 3-5. Any time housekeeping goes in any room all electrical amenities should be checked & initialed by the housekeeper whom verified it’s working. There is no reason why there are blow dryers hanging in the bathroom for decoration . Fix the drain in the handicapped accessible rooms. A person is already disable why is there more water coming outside the tub than in the drain a small placard by the shower saying slippery when wet; handicapped accessible room with that much back flow of was slip is problem drowning of a small child is another. If that one drain isn’t enough put more in. Common sense to prevent more injuries or death.

Very nice place

Checkin was quick after a short wait. Room was clean. Chicken sandwich wasn't the best but service was good.

Very nice hotel

For the price, luxury was expected but everything was subpar.

Everything was perfect

Nice room, friendly staff

Very clean and quiet

The room was very clean...The staff was great 👍

Great service they went above our expectations. The lady at the desk was very resourceful.

Yes it was great

Excellent on thing was bed was very uncomfortable!

Very nice staff

Everything was great

Went to a football game and it was close enough! Great bar where we stayed to see the fight ! Great stay!

Bill at the front counter was great. Very friendly and accommodating. Room was clean and bed was comfortable.

Pictures on site do NOT match hotel. More of cheap motel feel.

Room a/c blows really cold.

Everything was great, friendly staff as well as clean room. I will be booking there again

Staff was great. Hotel is a bit dated but clean.

Excellent

But if you serve it will be free packing truck or added befor I buy room I buy packing ticket and 50 dollar deposit

Very nice great deal

Yes the A/C was excellent!

It was a great place for the price

I did like the bar area that was cool. No more transport to the game like in the past and A/C blew musty smelling air. Shower was slippery very dangerous no rails to grab on to stop your fall. Not as good as it was 10 years ago.

Overall it was a good stay! Front desk staff was very friendly and helpful. I feel that the housekeeping could have been a lot better. We had to ask for fresh towels, set out our trash to be emptied and make our own bed. We stayed here as it was close to get to everything including the stadium!

Great staff! Great location!

The TV hardly worked in our room. The curtains looked like it had mold.

The bar and lounge were a great place to relax.

I had to change rooms. My "suite" had burnt carpet spots, and the comforter had spots on it. The furniture is extremely outdated, as well as the carpet. The shower had a slow drain. I didn't even report because I was tired of the disappointment.

The spa was closed for construction. No notification or notice on website. Received a new room but the bath tub jets did not function either. Overall bad stay for the price

Very nice

Great prices!!

Great

Location nothing walkable

Amazing

Large facility with low volume of guests. I'm sure during summer months and weekends, they are busier since they are close to Six Flags. Facility and parking lot were clean. Staff was extremely friendly and helpful. There was an area for complimentary breakfast but none was served. On site restaurant was not open. The room was clean and comfortable. The bed was comfortable.

1. Check in was smooth 2. Room smelled like smoke(pot) and asked for another room but was told none was available 3. Told by desk clerk she would call the manager to see what could be offered to make up for this but never contacted. 4. The room had two AC's but even with both going, the room never got cold enough to sleep comfortably. 5. Appears that the previous guest opened up the window near the bed to smoke pot and left the end of his blunt on the window ledge. Showed front desk and they just blew it off. 6. When we checked in only one of the two elevators was working, the next day both were down. Staff did not offer any advice or assistance to get luggage down to checkout. When confronting front desk was told "sorry" but body language clearly stated he did not care. 7. When checking out we were brushed aside because the clerk did not speak english. Well my wife speaks spanish... But same clerk was happy to help other guests that were Hispanic while we were made to wait (FOR CHECKOUT!!!) 8. We asked again to have a manager call us about our concerns, was assured they would but never was.

Clean room just somewhat out dated

Excellent service

Very Clean, great staff, Spa closed down.

Clean room

Awful, toilet won’t flush, dirty room, cold shower, too much to list

Was fine night club was very interesting

Best stay ever!

Night parties by pool. Security there sometimes. Craziness going on. Felt like a sleazy place.

Great atmosphere

The staff was very professional and friendly. The hotel itself is very nice. Room was quite comfortable. I plan to stay again in the near future.

Very spacious room for the cost. Pretty close to attractions, would stay here again.

Horrible hotel, do not recommend. Service was terrible, room smelled of mildew and was covered up by a terrible spray. Bedding is from the 70’s, smaller bathroom ever, hotel restaurant horrendous, served raw chicken, staff was not trained, restaurant “manager” didn’t know how to use the TOAST POS to do a void, commandeer (security guard) tried to intimidate with his gun, raised his voice at us and tried to arrest one of my friends for asking for an itemized receipt to show proof the void had been done properly, the general manager was useless and must’ve been picked from a random pile or resumes because he was the worst, did not acknowledge our concerns, brushed off the fact that we needed our tab voided, did not care at all about what we brought up and basically kicked us out of the hotel. We didn’t even stay at the hotel. We grabbed our stuff and left instead.

Did not had hot water in shower

Not enjoyable, sitting in the lobby, listening to the manager yell at an employee in front of everyone and then when I called him out on it without being unprofessional, he told me to mind my business, and I didn’t know what I was talking about. Rooms definitely need to be updated the springs in the bed I could fill The ceiling is peeling and so is the wallpaper.

Vizio television made me feel right at home, but the wi-fi was terrible. Bathroom was cramped, but water pressure was decent. Overall, a nice hotel.

Room wasn’t clean. Heavy dust like someone was sanding the ceiling everywhere. Carpet wasn’t vacuumed. You could tell by the amount of dust on it. Homeless camp living beside hotel. Elevator trapped me in it for 10 minutes. Poor experience. Pretty disappointed for how much I spent.

Staff was very friendly and polite.

Room was clean, staff was friendly. Hotel is easily accessible from the freeway and parking was abundant. It woukd be nice if they put extra towels in the room when they know the guest checking in will be staying multiple days so you dont have to ask for more on your second or third day.

Need a place to eat

Good value for money compared to many other hotels

Great staff

Bad service, money not worth it

Everything was outstanding

Perfect

The place is very nice inside. Unfortunately there were 2 thing that werent up to expectations..1 is there is no breakfast only coffee.. and the other thing that I found a bit upsetting is the bathtub. It would clogged up slowly.. so when I took a shower I would be standing in a puddle.

Close to everything, this a great spot and the bar there on fridays and saturdays is a bonus

Lux was very nice, the lobby is great and the meeting room was good for our group. Rooms are fine. Close to lots of restaurants or DoorDash.

I love this place, I’ll book here anytime I’m in Dallas

Business trip on a holiday weekend but it was fine. Hotel was busy but everything was great. Quite location. So close to Ranger Stadium!

That it’s close to the AT&T stadium and all the happenings. Nice clean comfortable room.

I like the neatness of this hotel. Things made easy for me. Despite all the big name hotels close by, Lux really delivered. I was impressed with the facility. Like they say, never judge a book by its cover. Nice place.

No breakfast, even though it was advertised. Outside, you’ve got a loud train running by and a parking lot full of semis and trailers. There’s also a bar/club that brings in a small crowd, making the place feel even less family-friendly. If you’re looking for relaxation or a clean stay, avoid this hotel. Definitely not worth the money.

Nice

room was clean. bed was horribly uncomfortable. Pillow case was torn. Old property, not super well maintained. def did not feel it was worth the cost. reservation said it came with breakfast but there was no breakfast, not even continental…. I wasnt impressed and next time we go to a cowboys game we def wont stay here even though it is literally on the other side of the highway.

T

I didnt stay i acceintdenly put the wrong dates and wasnt able to change date or get a refund

The hotel was outdated. Lobby was clean. Staff was friendly. There is a convenience store open 24/7. The room was very humid! Everything felt moist. The bedding the slippery tile in the bathroom etc. Mild mold on the shower curtain. The carpet was old and felt wet. Left my shoes on. The pool was nice. Friday night was quiet. Saturday night was noisy. It is right next to a train yard. When I got home all our clothes felt moist from the humidity trapped in the room. I had photos from a wedding that were warped from moisture!

The bathtub was dirty with scum and stains. House keeping came to clean the tub. But now I’m paranoid thinking this room was never cleaned, how do I know the linens were changed. Asked to switch rooms which was done without issue

It was comfortable and served its purpose

I didn’t like that there were people smoking weed by the front door of the property

Loved it. Perfect area, near everything we needed. Service was great as well.

Room was a little dirty, but very convenient and well priced.

Average

Close to the stadium

Staff was nice, very clean, cheap for the amount of things they had going on

Very humid. Mold in bathroom walls. Bugs in the bathroom and spider in room. Broken a/c, dirty carpet and walls were peeling and out of date. Hairs everywhere inside the refrigerator, shower walls, bathroom floor and towels.

The restaurant was closed on mondays. Free breakfast was not included.

But nothing in walking distance do to the freeway

Great staff and we enjoyed our visit to the onsite spa for pedicures!

Staff were very friendly and accommodating

Overall was a good, there was plumbing issues at our bathroom when we checked in and they moved ua right away to a better room. Great staff

I enjoyed the lounge & the DJ was wonderful!

The website made the hotel appear to be in a very nice area when in fact, it was not. I traveled with my son who is 12 years old and he was too scared to go and eat continental breakfast or even leave the room without a weapon because he was scared of the dangerous atmosphere hanging around the outside and inside of the lobby. Our bathroom did not work and the TV was very out of date. but the bed was very comfortable, and the manager was very nice and gave a tour of the facility.

Carpet and sofa are dirty

Great

No breakfast, rooms smell horribly of mildew and they do pretty much nothing about it. Bed is not so comfortable

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Staff are friendly

Everything was good will stay again

This place is definitely not as advertised. it’s in a difficult place to get to and not many dining options. Close to the property. There is a very noisy train track right on the north side. The check-in process was ridiculous. I will definitely not stay at this place again.

Great place. Quite and clean. It's about a 2 mile walk to the stadiums but felt safe walking back after the event.

The top sheets were stained. The room smelt of urine. Not once did house keeping try to come and clean the room or switch sheets/towels.

We had to change rooms 3 times due to air conditioning not working only to be given a dirty room to whi h the front dest did not care whatsoever the hotel was supposed to have breakfast it did not have anything no vending machines staff was un caring offered no remedy to dirty room condition and i left with a 50 mystery charge on my debit card and cant get a reason do the charge I will not ever stay hete again nor do i recommend it to others

It’s not like the picture wall are falling

Didn't like the steps in the entrance to the hotel. The ramp was kind of steep. Hardly any room in front to park my vehicle to unpack or pack. There was a vehicle parked there the whole time. Bathroom had a tub with no non slip pad. Prefered a walk in shower. Remote for tv had no volume control. Keys didn't work the 2nd day.

The pictures online did not match the property. I have corporate executives with me on this business trip and I felt as if the quality of this hotel was poor. The front desk attentant around 10 AM on Saturday 7/27 was rude in nature. Not a place we will return.

Staff was very friendly.

Our room smelled like urine and dirt. We stayed about 3 hours and had to leave

Nice hotel but awkward location...could be cleaner? Dilapidation creeping in slowly.

No house keeping services.. room not cleaned for 2 days.. services displayed not available… front desk support non existent.. elevators smelled very strong of marijuana and smike

Pubic hairs were in the blanket and a couple of the bathroom towels.

I

I didn’t like there was no continental breakfast.

Excelent hotel

Great clean big hotel with plenty of action

Dirty blankets

Rooms were dated, poor coffee service, no restaurant until 6 pm. I’ll stick to my Marriotts.

I loved the stay

The property is great!

This is one of our favorite hotels in DFW! The staff is friendly and very accommodating. The hotel is beautiful! Beds are comfortable and the rooms have a good amount of space.

The personnel at the hotel were all wonderful. Two disappointments, though: 1) the windows to the outside didn't do enough to keep out the loud freeway noise. I can't remember the last time I stayed someplace where this much noise came in 2) the bed was huge but I couldn't get comfortable.

Well no one ever answered the phone my tv remote didn’t work no coffee bar no continental breakfast the beds are small hard

Our double queen room was kind of small, not a lot of walking room. But overall it was well worth the money.

Good

Air conditioner was not working properly

It was just ok

It was clean. The 24 hour store is a plus

Chose this hotel primarily for location close to my meeting. Also because the website listed a really nice restaurant. On arrival... in time for dinner... I found the door to the restaurant locked... front desk informed me the restaurant would not be opening. No breakfast available either. Coffee machine in my room did not work and the coffee available in the lobby was awful. The juice machine next to the coffee machine did not work either. I checked out one night early.

I got to the room

The room was clean but hot and smelled like mildew. Turns out the ac leaks really bad. No one came by our room to clean even with the “service this room” sign on the door and telling the lady after she asked. Other than that the front desk staff was nice.

We booked this hotel for a work function nearby, which was a big event. We chose the deluxe king room, based largely on how nice it looked in the pictures. Reality dictated otherwise. Our room was hot and musty when we entered, since the a/c was off. At 95 F outside, it took a while to cool down. The furniture and carpet were quite worn and dated, but the bed was good and comfortable. The kitchenette was very minimally equipped. The staff were all very nice, but due to the magnitude of our evening's event, I should have perhaps done more research and found a hotel better suited to our occasion.

Great location from Globe Life Field with nearby restaurants. Room was cool and clean with comfortable firm beds. There was a 24 hour convenience store. We did not get to enjoy the breakfast because we slept in but would stay here again!

Really love the beds very comfortable. The swimming pool was very nice. Also everything is clean everybody's house.

The hotel was fine. I just didn’t like the proximity of the highway where the exit didn’t allow you much time to get over to the entrance. When there is traffic it’s difficult. I know there are two entrances so that helped. I do feel like the outside of the hotel needed some maintenance. The rooms were fine for the price we paid. I did feel safe.

I was traveling solo and got a sketchy feeling coming and going. There were always numerous people loitering in the parking lot. The room was great and property was clean. The outside of property could have used some work.

it was a good stay just didn't like that the pull was always very packed but over all it was very nice

Nice

Our stay at the hotel was amazing. Our room was very comfortable and clean, and the hotel was easy to navigate. The pool was clean, and the gift shop had everything we needed.

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Parking for trucks was great, but didn't like the $15 a night parking fee

We enjoyed our stay at this hotel we will definitely be back.

Was very clean

Beautiful hotel with an awesome pool and cabana area. Room was spacious and the king bed was super comfortable.

The hotel was great, the bathroom could use sonlme paint. The paint in the shower was peeling. Other than than it was a great stay

The beds were so comfy, the front desk ladies were very nice and helpful. The only drawback was the bathrooms were so small, and the tub was way taller than the floor. I almost fell out of it while getting out from the distance.