Holiday Inn Express & Suites Arlington North - Stadium Area by IHG

Loved the hotel...Michelle and Brendan were great and provided excellent customer service. My family and I will be back for sure. Thank you No complaints...hotel was clean and staff was great

Exceptional

Very poor

We had a service animal with us and the front desk staff was so great and accepting with that process. Our tv was messed up when we checked in. There was no maintenance man available until the next day. The front desk staff was so helpful and accommodating with that situation as well. The continental breakfast was very good too. Overall great experience!

The fact that we had a room! I had requested two queen size beds as I was traveling with my grandson. When we checked in, there was ONE king size bed. I went back to the front desk and made my request again, but was told they had no rooms with two queens. The attendant said the best he could do was a king size with a pullout couch. That is what we had to accept.

Close to six flags Could have been cleaner. Breakfast was well hotel breakfast. Nothing to write home about.

Close to six flags Could have been cleaner. Breakfast was well hotel breakfast. Nothing to write home about.

Exceptional

Husband said the bed felt like a double and not a queen

Great service

Great service

Passable

Michelle the manager at the property i can only assume was the best she took care when we came in the door and when we went out the door. Michelle cares about people and making them feel at home we came from North Carolina so it was good to have someone make the stay comfortable.

Exceptional

Michelle the manager at the property i can only assume was the best she took care when we came in the door and when we went out the door. Michelle cares about people and making them feel at home we came from North Carolina so it was good to have someone make the stay comfortable.

Good

Everything Na

Everything Na

Rooms and common areas were very clean. It’s tired and dated though. Common areas, like the breakfast area, showed a lot of wear. The bathrooms in the rooms are tiny. USB ports were broken and the plugs were so loose our chargers literally just fell out of them. Biggest disappointment was the smell. We came on a rainy weekend. The room was very humid and had a light mildew smell. It’s obvious management is trying. Very friendly staff. Everything was rather clean to the best they could make it. The building is just old and in need of a serious renovation.

Breakfast was great and employees were very friendly

Exceptional

Good

The AC worked great but most of the carpet floors were either wet/ in the process of being dried and smelt like mildew. The carpet in the rooms wasn’t much better.

Getting to the location was easy but as far as I’ve seen the parking lot was smaller than most hotel parking. Go inside you’re not warmly greeted it’s more like “Hey you got a reservation?” Then as we go to check in we’re told a whole different price than what was booked because of the deposit, I know I booked through a 3rd party booking app but I looked on the official website and neither said anything about a deposit. Get to the elevator it’s scratches graffiti in them they’re loud and rumbly. The room was spacious well stocked with amenities but the tv wouldn’t turn off which was weird so I had to unplug it. Noticed stains on the walls not sure if it was makeup or old smeared blood I would have taken pictures but I was only there one night and checked out before 11 am. There was shooting close by the area and then around 5 am the fire alarm went off then turned back off which was weird I asked what was going on but didn’t get a straight answer. But comfortable beds, hot shower, and soundproof rooms. Would I stay here again I would avoid to, it would be a last resort.

The room did not smell great! It was musty and smelt like soccer practice just ended, even with lots of perfume sprayed the smell lingered out whole stay! Otherwise a great experience!

Manager was rude and never got back to us regarding an issue

Excellent

The hotel was okay for what we needed. It wasn’t very clean, and quite a few of the power outlets in the room didn’t work, which was frustrating. That said, for a guys’ trip where we really just needed a place to sleep, it worked. Nothing fancy, but it got the job done.

Perfect spot to stay if you’re going to a Rangers game

Breakfast is horrible

Years ago we stayed at this property and have stayed at many that are 20+ years old…..that is no excuse for the condition of this property. Whoever owns this now has NO INTENTION of putting any effort/money into maintaining this property. Every single thing needs an update. The carpet in the hall in all of our rooms had stains, torn areas, flakey stuff all over the carpet (maybe celing paint from painting over water damage), damaged windows…breakfast (not that we even put much stock in a continental breakfast) was awful, cold…even the kids in the group wouldn’t eat it. It’s a shame because it’s very close to six flags and hurricane harbor. We had great memories from our previous stays there. The rate is too high. Not for the area…the other hotels around this area are much nicer and you expect to pay for convenience. They take advantage of that reasoning…try to find somewhere else to stay. They don’t care about this property and it shows.

Absolutely would stay every visit to texas. So mark me as a vip customer

If I could give them zero stars I would. We booked two rooms weeks ago, when we got there we got one room like 15 minutes after check-in and the second room 45 minutes later. Rooms where on the opposite of the hotel, not close to each other. Rooms smelled and we found roaches in the morning, good thing we were checking out. On one of the rooms the blinds were rip. The pool is small, only a hand full of people fit in it. Breakfast closes at 9:30am even on the weekend. The food was cold and hard, pancake machine keep breaking. We just decided McDonalds was better than that food. For the location that the hotel is, they should put more effort in it.

The check in was so smooth. Our room was spotless and exactly as described. The pool is small but clean and very well maintained. Breakfast is the best hotel breakfast we've ever had. We will absolutely be back.

Good breakfast; clean room; quiet stay.

Everyone was really nice and helpful especially being out of town guests from another state. The rooms were cleaned well and staff was accommodating with our requests.

Room was in terrible condition

Staff would not hold luggage past 12:00 noon. Only hotel where I have heard that. Every other place they do. Front desk suggested leaving luggage in vehicle and there were signs in parking garage NOT to leave valuables in car.

The bathtub was backed up and for some reason the paint was coming off the tub not worth a four or five star

I had a wonderful stay at this hotel in Arlington. The rooms were clean, comfortable, and well-maintained, and the staff was friendly and welcoming throughout my visit. One of the best things about this hotel was its location—it was so close to the stadium, making it incredibly convenient to attend events without worrying about traffic or parking. I would definitely stay here again and highly recommend it to anyone visiting Arlington.

Not bad

Overall good hotel and location. Easy to access. Unfortunately for the guest, there was a boiler issue and no hot water available over a 24+ hour span. I may look at other options next time visiting area. Weekend rates were elevated for events going in the area. I was there for The Eagles concert. Nice shuttle service was offered by a third party business that ran to a drop zone at the ballpark.

Bathtub didn’t drain well, still had long blonde hair everywhere. Dust all over the back of the toilet.

Roaches! Need I say more?!

It's a "never again" for me. From waiting in a line for 20 minutes to check in, to the dirty run down room, to the bad elevators, to paying what we did for 1 night i expected way more, and to bring home bed bugs. We will never stay here again.

Property seemed runned down. Windows were foggy, elevator sketchy. Not filthy, but certainly not clean. I’ll look around before returning.

Just a very poorly ran and not keep current (mattress) Holiday Inn Express. It’s obvious MANY have stayed in that room as Six Flags, AT&T Stadium and Globe Life park are just right there. Great location…..poor upkeep of a Holiday Inn.

At checkout, I was emailed my receipt and printed it come home and not even a day later they tried charging me 50 extra dollars. I’m trying to tell me it was a readjustment on Expedia’s part.. when we called the front desk to ask about it sounded like she had already knew/this had happened before. Not sure that I would stay here again, but their rooms were decent. Beds were clean and overall inside my room was nice.

The toilet wasn’t working and the room is just very old. A stain was on the ceiling. The shower wouldn’t spray out much water. As you walked into the room it had a smell. The room didn’t looking anything like the pictures on the website. They need to update and remodel.

Room was clean, air conditioner made loud noice intermittently, bed was not comfortable this time. I stayed before, in a different room and it was great! I would definitely give them another try.

Goat

Some of the staff were very nice and friendly, but the property was kind of run down with rooms that have poorly patched up water damages, dingy blinds and bathroom tiles.

For $160 I thought it would look a lot more modern. Kinda looks outdated.

It was fine

The Hotel was dirty, smelly and overall just ran down. Holiday Inn is typically a clean safe option , this however was a HUGE disappointment.

I Really love their services

Great

nice rooms.

helpful staff

nice breakfast

Amazing hospitality will come back!

Everything was excellent. Clean rooms. Breakfast was good. Location to stadium was great. Will book here again

We had zero hot water to take a shower. After driving 5 hours, I’d like a shower before I go to sleep. Unacceptable.

We were told we could check in at one so I go back to check in and the say the room isn’t ready no problem. Come back and they mention they dont have the suite I reserved months ago and the suite was needed for the situation we were in but never mentioned it when I was already there earlier. We asked for towels three times before getting any. I asked for the manager to speak to about not having the proper room and amongst two days there was no apology given or explanation of why my reservation was not accommodated. No pillows for the pull out bed or blankets.

The room was cool! I love the quietness and cleanliness.

Place was hot. Not the rooms, but anywhere else in the hotel was a sauna walking around. Place was also stinky in the halls. We did have an issues with our room and got moved to another one with no issues. The 2nd room still had a man's old shirt in it and a earing stuck in the floor that could have pierced our foot had we been walking around in our bare feet....which makes us think the room wasn't cleaned well. Probably the worst HIE we've stayed in and we love HIE.

We had two rooms for one night my first room had what looked like sheets of dead skin on the chair. My son in law went down to get me another room and after looking at the room they were going to switch me to had hair on the sheets. The second room I took didn’t have any Kleenex as I discovered the next morning. so it was obviously had not been looked after very closely. My daughter and husbands room had someone’s dried up contact on the bathroom cabinet that they found in the morning.

Nice, clean rooms. Great location.

Very clean

Good

The stay was excellent! We arrived on Halloween and the staff working that day were so friendly and helpful!! It was a great check in experience. The woman at the front desk the next morning was very unwelcoming and felt like we were just in the way. She made it difficult for us to get our food we ordered when the night before we had no issues. Besides her the stay went great and everything was clean and inviting.

Close to my workplace

It's tucked away in it's own area so it feels more relaxing, even thiugh the property is near a lot of busy attractions.

Cleaning staff not great. Didn’t stock up properly had to notify front desk!

The staff was very helpful

This property was clean, we rested really good, the staff was friendly, breakfast was good, I used the gym, and it was a good experience. I will definitely come back to this hotel, also the price was just wright.

My room had coffee maker, microwave, fridge, great AC, TV, and COUCH, too!! Breakfast was plentiful and big variety

Staff were really nice and accommodating. Location is great right across from Six Flags. Plenty of dining in the area. Elevators in hotel was dirty and seemed to not work well. Room was somewhat clean. Some stains on the wall, floor, desk and ceiling. AC was horrible, made breathing at night uncomfortable. Smelt like mildew and felt very humid. Window sill was dusty and dirty. Breakfast was ok nothing special but at least it was included. Just ok stay needs some work.

The bed and pillows were very comfortable. However, the shower would not work. The hallways and elevators were extremely warm.

Breakfast needs to be extended to 10am.

The rooms smell a little humid

Close to stadiums

I chose the Holiday Inn Express because of its longevity in the industry and the value they have/had for the guest, location in Arlington, Texas and the amenities. My next visit to Arlington, Texas I will rethink my choice. We had a family of 6 and booked 3 rooms for 4 nights. Again, our comfort in the rooms, the area of the hotel, the cleanliness were all good.

Todo muy limpio, el servicio de limpieza 20/10. Las habitaciones muy bonitas y modernas.

Not pleased with my experience.

Rooms were not at the level of a Holiday Inn express. The pool was outdoor small and dirty all the time. We found dirty underwear in the hairdryer bag, and all we were offered was market credit. I would not stay here again.

Decent stay. Our room could've used a little more cleaning. There were marks on the wall from recent renovations and the floors were kind of dirty.

Yes

Wonderful stay. Not the typical holiday inn express but it worked. Loved access to the trolley

The property was definitely not as shown in the pictures on here , the ceiling in the shower looked as it could fall in any moment! Window seal was so nasty and needed to be replaced, stains under the desk on the wall/carpet ! I wish I would have taken pictures but I was grossed out !

it was and amazing stay

The room door would not close. I had to slam to make sure it closed when I got there. It was open. Secondly, there were no towels in the room. I had to go ask the staff for them. At check-in the young lady was distracted by her cell phone and the process took longer than necessary. Additionally, the room had a sour smell and did not feel welcoming thankfully, this was a quick one night stay as I was attending a concert so I wasn’t in the room long just to change clothes and sleep and I checked out the next day.

Place has several issues

A few dead tiaches

Easy to all points

They had an excellent hot breakfast.

It was all good, sweet and on point

Experiencia increíble, muy bueno el lugar.

Lots of road noise, limited hot water

The entire property, especially the hallways smelled old and musty. Fire alarms went off for hours and were told that they would have to have a manager come to turn them off. They were rude and unfriendly at checkin.

Pool was closed. This matters when you are traveling with children. Hotel listings should require that pools not be listed as amenities unless they are operative.

There’s a trolly stop (I’m assuming for six flags) however see flags is just across the road. It’s walkable and easy to find, staff was nice and check in was easy.

The people on the level over my room stayed up all night and was stumping on the floor and did not sleep at all.

We stayed for three peaceful nights. During our stay, we enjoyed the complimentary breakfast and friendliness of the staff. The facility was pretty clean too. My only con to the trip was that the pool is outdoors and my littles wanted to swim. Aside from that unexplored amenity, our stay was lovely. We will be back!!

Friendly check in, clean spacious rooms, good breakfast selections.

it was a nice clean place

Great location near AT & T stadium, clean rooms, great service and easy check in

The staff was top notch and the location right by the expressway. Holiday Inn Express never disappoints

Great real quiet, nice TV

Amazing

Staff was ver nice and helpful

My 3 day stay in Dallas was amazing, I chose Holiday Inn Express Arlington because of the proximity to AT&T stadium. The hotel was 3.5 stars due to its one of the few that doesnt look like its been updated lately.

My rooms 323, 325 & 326 were so clean they were like new. Check in was seamless. I gave them my last name, the front desk manager asked if I wanted to use the card on file, I said yes and she gave us our room keys. It was wonderful!

Very friendly front desk staff

Convenient and a good walk to stadium

Very clean. Staff was friendly. Highly recommend!

Our sheets were stained, pullout bed had a bug, bugs climbing up the wall . Slept on to of the sheets, unacceptable! Not worth the stay just great location. Shower was stained. Hallways have water damage it was always humid!

Staff was friendly

G

had a great stay overall the room was very nice and while the rest of the hotel wasn’t as nice it was still very clean just dated. Very good options for breakfast lots of restaurants around. only complaint would be maybe open the gym up a little earlier