Holiday Inn Arlington NE-Rangers Ballpark by IHG

Hotel was clean the shuttle driver was always on time

For the price you pay, you expect cleanliness, comfort, and the amenities you're promised—not disappointment at every turn. Unfortunately, this hotel fell short in every way. I would not recommend staying here, especially considering how much they charge. Definitely not worth the money!

The shuttle service was great

Nice staff.

Nice

Beds could've been a little better.

Great place to stay in central to everything.

Property was clean and staff was nice.

Breakfast was excellent Kept me going all day. Paying for parking.. Only used the PARKING SPACE DURING THE ONE NITE

Breakfast was excellent Kept me going all day. Paying for parking.. Only used the PARKING SPACE DURING THE ONE NITE

Our stay there was short and we were hardly in the room but over all it was a good. I would book this hotel again.

It was very disappointing finding out when I arrived the pool was out of order. My room seemed clean for the most part until I had found someone else’s pills on the floor. When I went to take a shower the shower head was broken the tub wouldn’t drain properly i notified staff . They were going to send someone to look at the shower in 10 mins and it took about an hour before he came but someone was in the bathroom so it never got fixed. I booked another hotel for the remainder of my stay in Arlington. I do want to say the man that picked me up from the airport in the hotels shuttle was very welcoming and polite.

Staff was awesome and super helpful. Property was very clean however, needs updates. Tile on the floor in the bathroom was super cracked and loose and needs replacement and the faucet constantly leaked.

Cleanliness and location

They need to update their TV’s to smart TV’s. And the bathroom lock wasn’t working properly so that also need to be fixed and the outlets as well

Very clean room, staff was helpful and friendly.

I didn’t like that the bed was dirty

I didn’t like that the bed was dirty

Very helpful staff. Rooms could use a little update but was still very happy with my stay.

Chunks of grout were coming out between bathroom tiles, which shifted when walked on. The TV remote had corroded batteries, bathroom ventilation wasn't working, and the hallway had multiple unpleasant odors. EXTREMELY disappointed with this hotel.

Bed wasn’t comfortable and ac turns off until it’s warm which wakes you up hot.

The only reason I choose this morning hotel verses a less expensive one was the indoor pool and hot tub. It was closed and looks like it has been closed for decades.

It would have been nice to know the pool was down PRIOR to booking the room.

The room was good, AC worked very well. The staff were absolutely outstanding! I want to make a special shoutout to Monica who was so helpful and so kind with everything!!

Communication & interaction with the staff was very frustrating. The shuttle never showed up at the airport..bathrooms on 1st floor not clean. My room door was left open upon arrival plus it looked like the door/lock tried to be broken into at some point. Sheet on mattress didn’t fit so it coming off & I had to keep putting it back on. Pool was out due to maintenance even though you have a hotel full of people..bad timing. I will NOT be saying there again if I ever go back to TX

Staff was very attentive. The shuttle from airport and game day made things easy. Will stay again.

Close to venue

Close to venue

The hotel was super old. The bathroom tile floors were coming up. Hard to determine what was unclean vs. old. I will not be staying here again.

Staff was friendly. Rooms were nice and clean. Nothing to complain about.

AC was not working gave us a hard time to give us another room. No compliments or discounts for the trouble

Conveniently located, close to restaurants and businesses. Clean rooms, helfpul staff, spacious lobby.

Good value for the money. I went to two baseball games at Globe Life Field and there was transportation available to and from the ballpark. They also had an airport shuttle. The breakfast buffet was very good.

Hotel was close to stadium. It was safe and clean and had a great atmosphere and restaurant on site

The accessible room was great except the bathroom. The vanity was very small. There was only one roll of toilet paper on the the holder and no more. The Kleenex box was empty. Other than that I recommend this property.

Had a really nice time on my stay down there. So close to the ballparks 🏈⚾️ Staff was kind & helpful. Rooms are spacious and welcoming.

I enjoyed my stay here. My room was nice and clean, and serviced daily and the attached restaurant was convenient as well. I liked the location near AT&T stadium as well. I would stay here again.

Everything was Great. Thanks

I loved this hotel. They gave me a ticket for the trolley to Globe Life Stadium. My room was very clean, the staff were helpful and nice! I also really liked the restaurant!! I highly recommend this hotel.

Close proximity to A T & T and globe life field.

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Great place to stay

Room was clean & beds were very comfortable. The bathrooms were very dated & if you wanted to take a bath the soap dispenser was mounted so high you couldn’t reach it. The lighting in the room was awful! Breakfast was not that good. The staff were very friendly!!

The hotel staff were exceptional! The hotel was close to the ballpark which is why we chose it. Overall, the hotel is dated and in much need of upgrade. The lobby between the front desk and restaurant was sweltering due to heat. I don't think there was any air conditioning working. This made the lobby bathrooms very hot as well. I would stay here again.

I had ants in my shower and then they made it to the bed. Not cool

Very nice

Easy to make a sofa bed

The floor in the bathroom was unsafe. It shifted as you walked. The water temperature was very hot, which I loved! Monica at the front desk was so helpful and accommodating! I appreciate the amenity of a driver taking you places(restaurants) around Dallas. I like how they have a shuttle to take you to and front concerts! The restaurant food was good and has a full service bar. I ordered the margarita pizza. Hotel location is very quiet and convenient!

Everything

Everything

I like this property as it was clean it smelt good when you walked in and it was close to the AT&T stadium, which is what I’m about, convenience, even going and coming back from a concert. It was still a short drive.

I like this property as it was clean it smelt good when you walked in and it was close to the AT&T stadium, which is what I’m about, convenience, even going and coming back from a concert. It was still a short drive.

Friendly Nothing

Friendly Nothing

Great!

Excellent place to stay very

Great location

Great location

I love that they provided transportation to the concert that was very nice

Room was warm

Very clean, convenient, and extremely courteous staff.

Everything was great. The only thing wrong was the air in our room. I was a little warm the hole time. But it was over a hundred outside.

Great location to attend Rangers game

N/A

Room was clean, easy access to property off the highway, very close to the ballpark, trolly to the park seemed like a great idea, but the loading/waiting area was chaotic, easier to drive to the park.

Will from the service desk was very helpful!!

Enjoyed it. Will stay again.

Clean room. Clean exterior. The bathroom door did not close all the way. Very close to the stadium and ballpark.

No breakfast included

It was ok. Staff not super friendly, ‘outdoor’ pool was inside and humid as all get out.

Restaurant server in the morning was extremely nice and excellent service!! Ladies at front desk were a mixed bag... some very nice and some lazy... not so friendly. Shuttle driver was very nice, very helpful .... good sense of humor. .

Numerous maintenance issues

Staff very friendly and accommodating!

The staff was very helpful and nice . The hotel it self needs maintenance. The price of the stay was expensive and the room we stayed in had big water stains on the ceiling and the room had a funky smell.

Check in was fast and efficient. Pool was nice temperature, not too cold but not too hot.

Clean room and great staff.

30 minute walk to the AT&T Stadium is convenient. They have a shuttle too but that does only take you have way to the entrance. Staff friendly restaurant has enough options in order not having to go out to eat.

The room was very clean and neat. The hot tub was amazing to use after a couple long days.

Overall stay was very positive and pleasant… One draw back thought I paid for breakfast when booking

The biggest disappointment was the customer service. The staff could definitely be friendlier and more helpful. We asked the front desk about transportation to the baseball field and were told there was a bus that came by for pick-ups, but we weren't given a schedule or told that we needed to take that same bus back. Because of that, we ended up getting on the wrong bus for our return. Thankfully, the driver was very kind and went out of his way to take us back to the hotel even though it was outside of his route. Overall, the stay was okay, but better communication and a friendlier attitude from the staff would have made the experience much better.

Ice machine didn’t work. Will never stay here again

Room was very old, the bathroom needs renovation. Staff were friendly . They have 2 rest one that serves breakfast till 10am and another bar that had maybe 4 things on the menu. If you cant make it to breakfast you wont find coffee anywhere in the hotel they just wont make u a cup of coffee. I had to order uber eats my entire stay. I stayed for 5 days work trip. Look for something better! This is not it.

Great value for the price.

We did not get the beds that were requested for one room and that was fine but when towels are left on the floor it is expected that you replace them. We had to go ask for towels and it seemed as if we were asking for too much, we won’t stay here again.

If the weather was Not so hot I could have walked to the ballpark! No fault of the property of course!

Great place to stay.. perfect for what I was looking for!

I stay at this hotel every year during Thanksgiving and it's always great. Periodically I will do random shows throughout the year and this hotel is #1 on my list.

Black gunk coming out of faucet. Loose tiles in bathroom. Bathroom door didn’t latch shut. Broken elevator. Noise from maintenance. Broken ice machine. Overall poor experience.

Everything was excellent 100% recommendable

The room was clean and large enough that we didn’t feel cramped. I would stay at this hotel again.

Great staff

We ask for towels and they never brought them

enjoyed the stay

This is one of the hotels near the AT&T football stadium. We were there during the time of the World Cup that we did not go. Overall, we had a good experience.

The staff was very helpful and made sure we got the roll in shower for my husband who is in a wheelchair. The room was very roomy and he could easily get around.

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Love this place

Clean room and our go to when live isn’t available

Staff was ok , but not particularly welcoming or friendly. Elevators had some problems, so had to take the stairs a few times. The trolley service to and from the Dallas Cowboys stadium was good. Breakfast was self serve, basic but good.

The gym was a disgrace! Broken equipment and missing all handles. Completely useless!

Free transportation to DFW and free breakfast were great reasons for choosing this hotel. On top of that, it is walking distance from restaurants and cowboy stadium. Very convenient hotel location and amenities

AC In the room was fantastic . Good value for money

The staff was nice and the shuttle to the airport was very convenient.

We stayed for the World Cup - walking distance to the stadium so was great! Fun staff.

Pool closes at 10. Beds are uncomfortable. Staff was great close to everything breakfast wasn’t great

Excellent location trolley comes by at certain hours if your are making it to a game or waterpark down the road.

very nice hotel, super friendly staff. Can't walk to much except a couple of chain restaurants next door, which was fine, anything else, you'll need to drive.

Pool was indoor but nice. The hot tub was not working.

It was a great stay. The trolley to the game was so helpful and helped make a relaxing visit for us.

Our stay was absolutely wonderful and exceeded all expectations. The staff was warm, welcoming, and attentive throughout our visit. The rooms were spotless, spacious, and very comfortable. The location is perfect, with plenty of entertainment, shopping, and dining options just minutes away. We will definitely be returning and highly recommend this property. A++!

Clean room

It was very pretty and clean

Overall stay was was pretty good, only exception was air conditioning was out in lobby area.

Surprised after all the Holiday Inn Express we have stayed across the US , they have had complimentary breakfast and no charge for parking ? This one surprised me , and the staff wasn't very pleasant or welcoming and didn't help much . Choose another hotel in the are , there are many others by the stadiums , I chose this one because of past experiences that were positive and great .

Electronically powered front doors were in stuck open position entire stay which made lobby areas very hot and humid. June in Texas! Not all elevators work- some have duct tape over buttons. Paying extra to park my car did not make my stay any more enjoyable.

Clean interior and exterior; friendly and helpful staff; paid breakfast is good;

We had a jacuzzi tub in our room the rooms felt so clean and smelled great when we walked in the bed was comfortable and parking was easy! The staff was so helpful! Over all great experience and we will stay here again!

Hotel was wonderful, but the Tram to do ballpark was a disappointment. There’s a free tram that will take you to the park. It’s first come first serve but if it’s full you’re waiting an hour to the next one. Also taking the tram back the workers (not affeliated w the hotel) were not helpful at all. I told them which holiday day inn I was staying at and they still put me on the wrong tram. Otherwise the hotel is great location, Denny’s walking distance. Hotel is clean and workers were helpful

Good overnight stay after Rangers game. Quiet and comfortable.

Access to everything a d place. Easy parking