Extended Stay America Suites Arlington

It was a decent price and close to what I needed it to be close to. I was charged twice. Once through the booking.com reservation and when I arrived, I was told that was a separate thing and I had to pay again. I knew better but needed the room. There was no hair dryer, which isn’t a big deal, just noted. The room had an odd smell, like Fabuloso and rotten food. Had to pick hairs off the sheets, I know that happens but… ew.

I booked this room 7 months in advance due to the high demand for rooms with the upcoming concert that was to be held in August. The day of my trip one hour after check-in I get a message saying my room was no longer available due to an “unexpected emergency”. The staff could never give me clear answer other than they had an unexpected emergency. Needless to say when I drove by the property their parking lot was full. Due to overwhelming demand for rooms that weekend it is sad to see how this business conducts their business.

The location was close to the stadium thats about all I liked about this hotel. My room smelled like cigarettes, there was also a musty smell to the room. The room had a dead cockaroach next to the bed.

Good

Everything was amazing, clean and friendly and helpful staff

It’s not the Hilton but if you want a clean, quiet property that has a decent kitchenette and full size fridge for a fraction of the price of the higher end hotels go for it. Heck in was fast and friendly. Room was clean. Bring your own dishes and cookware because that will cost extra if you want it from here. I was very happy with it and will stay again

Very good

Everything Nothing

Everything Nothing

Clean Two young women staying in the room and couldn’t lock the door

Good location to Att stadium. Front desk helped with early check in. Asked for an extra pillow and nobody ever followed up. Good amenities inside with microwave, stove, and fridge.

Very dirty rotten stained walls and bugs in the bed I walked in walked out i didn’t even stay .

they’ve been telling in the bookings that they serve breakfast. There is nothing more than coffee. There is no to guide around. There is no shuffle to airport. There is no help no guidance. It is very poor. Very sad.

Very good

There was a cockroach in the room. Some of the lights did not work. The toilet barely flushed. The room smelled like cigarette smoke (it was non-smoking!). We did not end up staying the night

no comment.

no comment.

The photos they have are misleading. It has rooms faced outside. They gave us a room that had not been cleaned. There were bugs all around the floor, all on the tables, all over the bed! We even video LIVE bed bugs crawling on the bed! It is not clean and needs to be removed from this platform. Nobody should stay there unless it’s the LAST option and your life is in danger. Rather stay in the car!

Disappointing

I Would not stay here or book again with this franchise. That is all.

How quiet it was in that area and how I wasn’t bothered by anyone there. WiFi was kind of laggy on my game but by my understanding I believe they had a better WiFi that I could’ve paid for. Also some of my sheets were dirty when I arrived to my room.

How quiet it was in that area and how I wasn’t bothered by anyone there. WiFi was kind of laggy on my game but by my understanding I believe they had a better WiFi that I could’ve paid for. Also some of my sheets were dirty when I arrived to my room.

Staff was extremely friendly and helpful, beds were a little uncomfortable but fine for a couple days, rooms were very spacious, breakfast was just grab and go muffins

The tub had hair in it and the toilet was stopped up

n/a

Needs better cleaning and also for the rooms to smell better… shower was dirty and had stains on the towels and fridge was dirty as well…

Nothing It smell like homeless

David, the night manager, was divine! That is why I scored as high as I did. He took immediate action on an issue which arose in the 1st room. There were no real amenities for the price I paid. I had to ask for dishes but was not able to get plates, bowls, or cups. No toaster, coffee maker, or hair dryer in the room. I was able to get a pot and a pan, Silver for 2, and what appeared to be 2 toy spoons (the next day after 10 am); when I asked for it, I had to pick it up. Breakfast was the worst. Only 1 carafe of coffee (when it was gone, it was gone). Crunchy granola bars, blueberry muffin (in packaging), instant oatmeal. I expected more compared to the to competitor's this wasn't even mediocre, at best, it was below sub-par. I could go on but this book would be longer.

David, the night manager, was divine! That is why I scored as high as I did. He took immediate action on an issue which arose in the 1st room. There were no real amenities for the price I paid. I had to ask for dishes but was not able to get plates, bowls, or cups. No toaster, coffee maker, or hair dryer in the room. I was able to get a pot and a pan, Silver for 2, and what appeared to be 2 toy spoons (the next day after 10 am); when I asked for it, I had to pick it up. Breakfast was the worst. Only 1 carafe of coffee (when it was gone, it was gone). Crunchy granola bars, blueberry muffin (in packaging), instant oatmeal. I expected more compared to the to competitor's this wasn't even mediocre, at best, it was below sub-par. I could go on but this book would be longer.

Good location. Spacious room. The room was clean, just not well-maintained. Microwave, kitchenette, table and chairs in room. I really hate leaving bad reviews, but with just a little more effort this hotel could be much better. For example, the bathroom door in room 110 sticks badly. A skilled maintenance person could fix it 5 minutes, by sanding the edge, make it look better, and keep it from getting worse. But if you ignore it, the edge of the door will just get more and more damaged. The breakfast is clearly described as simple, with just coffee, hot water for instant oatmeal, tea, and instant hot chocolate, packaged muffins, and granola bars. But no one was keeping an eye on it and by 8:15 there was no hot chocolate and only one muffin left.

Good location. Spacious room. The room was clean, just not well-maintained. Microwave, kitchenette, table and chairs in room. I really hate leaving bad reviews, but with just a little more effort this hotel could be much better. For example, the bathroom door in room 110 sticks badly. A skilled maintenance person could fix it 5 minutes, by sanding the edge, make it look better, and keep it from getting worse. But if you ignore it, the edge of the door will just get more and more damaged. The breakfast is clearly described as simple, with just coffee, hot water for instant oatmeal, tea, and instant hot chocolate, packaged muffins, and granola bars. But no one was keeping an eye on it and by 8:15 there was no hot chocolate and only one muffin left.

No

Good

Not very welcoming. Say’s continental breakfast, but what was provided was just prepackaged not very good muffins and instant oatmeal. The coffee was not very good and only two kinds of creamers and both were sweet. The toilet didn’t flush properly, we had to take the cover off so that we could get to the float to get it to flush. The bathroom door didn’t shut and open properly. They didn’t come by and leave fresh linens, we had to go ask for them.

I booked this room for my adult children to attend a conference. Upon check in they had to wait 30 minutes then were told the room that I booked over a month in advance was not available. I booked two double beds and they were put in a TINY room with one double bed. Once in the room, they discovered the sheets had not been washed. The manager was not accommodating and took advantage of their young age.

It also said there would be shampoo and conditioner. There was only shampoo. The only positive was one of the staff members who was very sweet and offered to give us a ride to our room.

Room we booked wasn’t available. Had to find a new hotel at 11pm with two kids.

Room was very clean and the area is quiet. Room was large with a full size fridge in the kitchenette. Staff was very friendly and helpful. Breakfast is coffee, tea, instant oatmeal, packaged muffins and granola bars- great for grab and go. Cracker Barrel is right next door if you prefer more options. Would stay again especially if I needed an extended stay with a kitchenette.

Clean

The woman at check in did everything to make my stay perfect

Clean and staff was very friendly and great!

Floors sticky, horrible sewage smell whenever toilet was flushed, stayed for 4 days and never once got house keeping to come by and restock towels or toilet paper, had to go to lobby and grab ourselves everytime. Mold on ceiling of bathroom, would like a full refund really unbearable.

Heater didn’t work place didn’t look like the photo advertised

Room in good condition staff was great. The complantary breakfast was just a table of to go snacks.that wasnt refilled after everything was gone by u

The breakfast consisted of a packaged muffin and coffee. The TV remote control in the room never worked so I couldn't watch TV. I had to call the front desk a couple times. There was no blow dryer in the room or at the front desk. Upstairs tenants were up all-night walking back and forth.

Room was dirty to include the bed coverings/blanket. Stayed two nights, they did not service the room. Had to go to office to request towels and toiletries. Bathroom mirror frame was falling apart. Will not be recommending this place to anyone asking.

Not bad

Staff, amenities

Not great.

The room smelled horrible. The refrigerator was nasty and hadn’t been cleaned in awhile

There were bugs and ROACHES everywhere! Avoid this place like the plague. We did not end up staying here and asked for a refund instead!

Good in general but the parking area need improve cleanliness

Clean

Horrible smel of smoke. People smoking outside. Room dirty.

Rooms are looking old and not cleaned properly

Na

We did not like the place.

Need a better breakfast

Thought the property was presentable. The room was a bit dirty. The small dining table was under a light which had small dead moths on the table top. We then received a call from the front desk asking if we were using the shower. We were not and the same front office person came to the room to check the bathroom. We let him know the water pipe under the sink was not fully engaged to the wall possibly leaking to the room below.

The whole area was fenced I liked that, quiet area and convenient to the stadium.

No way to describe but creepy. I didn’t feel safe and the room was so bare

There was bugs all over the floor .

The room was quite clean. Staff were friendly. For the price, surprisingly nice hotel. Laundry is great. The "continental" breakfast was a bit sparse (I saw only oatmeal), but the coffee was good. A coffee maker in the room would have been nice.

Very clean staff was very respectful

nothing

Amazing hotel

Great place to spend the night. Friendly staff and super clean room. Every convenience you need!

Had a problem with the tv. They came quickly and fixed the problem.

Family visit was great. Thanks ESA !

Our family have enjoyed our stay. Thanks “All” Mr.Vinnit, Chiadini, Dave, David. Shane