DoubleTree by Hilton Hotel Arlington DFW South

We had no hot water the entire stay.

Please choose this place it’s extremely beautiful

it was very disappointing to say the least, we loved staying here. i hope they fix their issues!

The property needs a new elevator

It was an easy and smooth check in. The room was what we wanted. We didn’t enjoy that we were right next to the interstate but it was nice.

Perfect stay with family

Nice staff and clean room

Our A/C wasn't working properly BUT, we were only in the room for overnight sleeping for two nights so didn't report it.

Hotel had NO hot water. Had to shower in freezing cold water. It’s was one of the dirtiest Hilton hotel I’ve stayed at

Location Nothing/A

Location Nothing/A

Location The room had no hot water.

Location The room had no hot water.

Very clean. Good food

Overall the property was good. Staff was busy upon arrival with lower-than-expected customer service. Several items were broken inside the room; the toilet tank lid, paper holder, although the room was cleaned well. Probably wouldn’t stay at this location again.

Room was clean but they had no hot water the entire stay..

This hotel was terrible there was no hot water and when we checked in they made it seem like it was going to come back on that night. Later we found out it's been out since Wednesday

My husband had no hot water on his 3 day business trip stay. The issue was never resolved and no one has reached out to us. We are very upset and need to be compensated!

There was no hot water in the entire hotel, for the whole weekend. We had to take cold showers.

It was terrible we had no hot water no breakfast because there was a problem in the kitchen it has been the worse experience of a hotel that I’ve been in that area will never stay with them again

I stayed there 10-17-26 and there was no hot water at all, no ice, very few towels, no microwave. I would have not stayed but I was on a time limit. It was my 50th reunion and had to take freezing shower.

It was good price and location not too far from everything

Location didn’t have hot water for 3 days had to take a cold shower and kitchen was closed due to plumbing issues

We enjoyed our stay here

No hot water and kitchen was closed … cold shower and no food

There was no hot water, and no one mentioned it upon checking in. Our room phone was disconnected so we could not contact the front desk. The room also just seemed not the cleanest.

No kitchen due to plumbing problems. No hot water which was not mentioned. No working outlets on one side of the room. Staff was great but was the worse hotel I have used before.

Here's the things that weren't that great: - Swimming pool isn't open 24/7 (while it is great that it's open until 11pm, most of the time when we travel, our days are packed with things to do. It would be amazing to come back to our room and have the option for a late swim to decompress) - No free breakfast (they do offer an onsite restaurant with a paid breakfast at $15.95 per adult, $11.95 for kids) but, for the non-rich everyday folks that are traveling, and have a tight budget (and kids), this can be your deciding factor - No microwave in rooms (but one available near the front desk apparently--we only found out close to checkout--we stayed for 3 nights) - Mini fridge is pretty tiny (we had issues trying to store some of our drinks in it) - Towels!! (Why do none of the hotels offer MORE TOWELS??!) The room itself, the cleanliness was great however, you could definitely find a better value for your money elsewhere (most especially if you have kids and/or you're on a tight budget) This hotel is best suited for single people, couples, business travelers and families that don't have a tight budget ⭐ 9.5/10 Stars ⭐

Excellent service

Hotel felt very safe, very clean and breakfast was good.

Good location. Nothing

Good location. Nothing

Needs some help on the outdoor presentation but for the most part very peaceful stay!

The room was clean. Breakfast was expensive but tasty! Bar is clean and room is spacious. We had a great view of the stadium from the top floor!

The lady at front desk on Friday afternoon and Saturday morning was so nice and helpful. I loved the cookies. Wonderful stay.

Stuff was nice

Wonderful

Clean room, comfortable

Clean Room,Fresh Hot Cookies

The bed was very comfortable. The front desk staff were friendly. Very clean. That some deals requires you to purchase breakfast and it is high.

The bed was very comfortable. The front desk staff were friendly. Very clean. That some deals requires you to purchase breakfast and it is high.

Really enjoyed our stay here. It was clean and the only complaint I could have is the parking. Not enough parking.

Warm cookie on arrival was nice. Curtains in room were stained and room had a slight smoky smell. It wasn't so bad just an older hotel with slower elevator.

Very nice and inviting

Very nice and inviting

Na

Clean room, comfy beds, friendly staff.

The location of the hotel is close to the stadiums It is in major need of an update and the breakfast was not good

The location of the hotel is close to the stadiums It is in major need of an update and the breakfast was not good

Nice hotel, rooms are small. Parking was nice 1st night 2nd night was horrible as there was a huge event in which made things hard. Couldn't access the pool through the front, gym was not in use and the lobby was full. Breakfast cost was $15 for adults and $12 for kids. In which our kids would probably have just eaten a bowl of oatmeal. Shower was amazingly hot, the room door was hard to open.

The hotel was very clean, the beds were comfortable, and the location was convenient to our event. Having a restaurant on site was very nice. The breakfast is not included which was stated on the website.

Clean

Great location to all the tourist spots!

The bar was nice, hotel staff took 2 hours to bring extra towels and wash cloths. It seems to becoming more common now, that hotels don’t clean your room everyday even though we pay the same price for it. Hotel is convenient from The Dallas cowboys stadium and the price helps.

Painting peeling in the bath tub.

Painting peeling in the bath tub.

The price of the breakfast.

The price of the breakfast.

The beds were super comfortable!

Great overall experience

Great service . Clean room and perfect location

Lobby was visual pleasing Room had a stale smell and some furniture was visibly worn

Only problem was the breakfast, waffles were cold and some of the pastries weren’t very fresh.

8min from stadium, the property is out dated , I’m guessing they have not upgraded since opening, pictures on website are probably originals,, the place is worn out. For the price and a 15min longer drive I could have gotten something cleaner .

The fridge didn’t work. Took about 40 minutes to get towels. Other than that it wasn’t too bad.

I felt very unsafe at this hotel. Everyone kept saying my room number out loud and I was getting cat called in the hallway.

There’s no microwaves in the room, so you have to get up, and go downstairs in the lobby to heat food up. 👎 that’s a loss of a star for me. But, it was a Great Hotel. Perfect for what was needed. 4⭐️ for sure.

The hotel is dated They make you pay for 2 bottles of water in room The desk telephone was not working in room. The pool was dirty

I've stayed here before and it was nice. but I do have to say that this time was not the greatest. My room felt damp thru out the two days, which we later noticed why, cause the carpet by A/C must have been leaking and the refrigerator didn't work and please get new pillows. I do have say the staff was great from the front desk to the housekeepers.

This hotel was really nice & the hot water in the shower was excellent...bed was comfortable enough room was clean...I would stay here again.

Perfect!

Room was clean and breakfast was great

Clean room, very welcoming staff smooth check in.

It was great.

A

It was a great stay. One of the nicer hotels I’ve stayed at recently. For sure will be back.

The room was hot

Nice rooms friendly staff

Our stay was nice. The only thing if I had to complain, was they made us switch rooms on the second night even though on the first night when I checked in, I made sure that we could stay in the same room. It was extremely inconvenient and then the door lock would not work and we were halfway in and halfway out of our rooms.

Clean and nice. The only thing that was upsetting is I paid for a king bed and got a double queen when I booked at least four months in advance. Also I called the property twice to ask if they would be having a shuttle to and from the AT&T stadium for a concert and both times they said yes when we got to the property and I asked again upon check-in they advise it was not able to take us to the concert only to the Rangers game. Wish there could’ve been more clarification other than that the day was OK

Clean room, large TV, and staff vey nice. Would definitely stay there again.

great stay overall

Half the outlets in our room didn’t work

The rooms were beautiful and clean. Cookies were tasty! The restaurant staff were not super attentive. But the food was good.

Pool need to be cleaned

Great hotel, perfect location, and really great morning breakfast!!!!

Ok

Another guest left a toothpick on a couch in the lobby. When we walked past the couch 12 hours later, it was still there. Cookies were not available at check in. It took over 2 hours to get cookies. The plumbing in the rooms need to be fixed.

I got to breakfast around 8:30. I paid for the buffet. The eggs were emptied the pancakes were empty there was no fruit no syrup no utensils. No staff to ask about it. It was disappointing.

Everything was wonderful from check in to check out and midnight snacks after the concert the frond desk staff was amazing, room was amazing and very clean,

I kind of wished the staff came pretty often to clean our room and offer new towels. However, it is not too much of an issue

Just me

Clean room, friendly staff, nearby good eats, gas station/convenience store right across the street. Less than five miles from Six Flags over Texas.

Great staff . Great breakfast . Will def be back !

Desk Staff very professional and friendly.

never cleaned our room, system was down was such a inconvenience

Great

The cleanliness, and quality of service provided was amazing! We enjoyed the bar area as well, it was great!! The staff was so helpful and very friendly. Thank you so much to every person who helped us during our stay.

Habitación de buen tamaño, sin lujos especiales. Bueno para viajes puntuales. Transporte algo limitado.

Hotel was okay, walked in to check in and system was down so I had to fill out paperwork to get a room which the AC unit did not blow cold in Texas’s 104° weather, tried cooling off in the pool which had murky and trash filled water. it wasn’t too bad of a stay but not a pleasant experience for the DoubleTree brand.

I booked a reservation for this hotel ,since february. Upon arriving at the property the system was down and I waited , but I had an event to go to so I left to attend my event . I came back from my event and didn't get into a room untill 1am . This was my first time using the double tree. I will definitely not ever stay at this hotel again . 0-10 terrible experience. The staff was great I didn't have a problem with them. I had a problem with the hotel it's self. I payed for a king size and they wanted to put me in a room with a double queen . I'm really dissatisfied.

Would stay again!

Close to the ballparks. Shuttle service was available for a price. Corey was great though! Comfortable rooms.

The room was clean and staff nice.

Good for our stay for a concert. Was woken up at 6:30 with the fire alarm going off. Also our bed had a large divot so husband didn’t sleep the best. Overall it was convenient for the location and good for a quick stay.

There was hair left in the tub and they had no hot water. Myself and multiple others left due to uncleanliness and no hot water.

Nice place to stay. Close to stadiums and restaurants

The sheets were damp. And the room smelled musty. One tiny trashcan in the bathroom. Stains on the carpet. The staff was friendly and welcoming. Fire alarm went off super early and no explanation or anything. We checked in at midnight and were out of there by 8 am. We went off site for breakfast due to the early fire alarm.

Fire alarm went off at 6 am so we had to evacuate. Our stairwell was toward the back of the hotel and never saw any staff to assist or give any information

Chose this hotel for easy access to Stadium and entertainment district. Traffic will be terrible from any direction, but this location made it as best as it could! The lobby was clean, the room was clean, the bed was comfortable. Parking lot has room for improvement, $16 breakfast is not necessary, nor is charging for coffee in the rooms. Shower pressure could have been better but was adequate, but shower did not drain, so only one person can shower without waiting 30 minutes for the next one. Fire alarm went off at 6:30 AM, with no communication from staff about when we could go back in, so people finally chose to do so themselves. Staff was helpful otherwise. Gas station across the street closes at night so don’t plan on going there for snacks.

The hotel room and facilities were just fine for our stay. The issue is that the fire alarm went off for at least fifteen minutes at 630 AM. The hotel was evacuated and when we were allowed to return to our room the alarm went off twice more, making restful sleep impossible. When I asked the staff about what had happened at checkout they acted like they had no idea what I was talking about.

Clean room

Great location Great staff

I didn't have the opportunity to stay in a damp and old smelling room, surrounded by a hundred Argentina fans. I requested a room change, there was none available, I asked for cancellation and a refund, they offered to do it the next day, now the hotel management doesn't want to pay much less refund.

Very nice and clean hotel. I had a really good night sleep. It was quiet the whole night. I would recommend this place to anyone who wants a good night stay. The staff was super friendly and helpful.

Great stay! Clean room! Great hospitality

Great location!!

I will highly recommend this hotel to any family trying to stay in the Dallas Fort Worth area it’s close to everything and it’s easy to navigate to get too pretty much anywhere in Dallas definitely my go to spot in Dallas Fort Worth

Room temperature did not cool

Had to book a last-minute stay. They were very accommodating.