Courtyard by Marriott Dallas Arlington South

Every team member was absolutely, over-the-top, fabulous. At one point, my boyfriend went down to the bistro to see if they had a banana (I was feeling nauseous). The sweet team member at the Bistro said they didn't but that their property next door would have one, and she offered to go get one for him. He declined, but it was so very nice of her to offer to go above and beyond for us. Front desk check-in was amazingly friendly, and when we returned that night, the same person was still working at the front desk, saw us walking by, and asked how the show we attended was and other very thoughtful interactions. The hotel was well appointed, lounge areas were wonderful, workspaces were fantastic, and the rooms were extremely clean, with great pillows, wonderfully comfortable bed. Thank you Marriott!

Toilet did not work and they chager for parking for my one and only vehicle. Which should have been included with the stay.

Large room Nothing a little old but fine

Ladies who did the breakfast were Very good! both were Friendly staff and very very fast. Seating out doors was pleasent. Desk staff soooo friendly and accomdating. They were wonderful Not having good coffee available later in the day available. Coffee in the room that is available is not good coffee. seating out doors needs to be replaced badly. full of holes and bugs that bite!!!!!!

Management and service were terrible!

Very good

Ended up at a different hotel because rooms were flooded

Superb

Everything Everything

Very good

Exceptional

Exceptional

111

hotel!!

Very good

Pleasant

Exceptional

Good

Nice quiet and clean rooms. Staff great! Even though it was not included, ordering breakfast was a hard since waiting time was long. Nevertheless breakfast was ok.

Nice quiet and clean rooms. Staff great! Even though it was not included, ordering breakfast was a hard since waiting time was long. Nevertheless breakfast was ok.

The front desk staff were very helpful. The room was very nice and quiet. Great place.

N/A

N/A

Good room

Passable

Good

It was relaxing

Staff nice. But no free breakfast. Coffee good The twin bed couch. Ugh tooo heavy to open. Very uncomfortable

Body wash was not fill. We have to ask twice for it to refill. Bathroom is not the cleanness.

Very nice rooms and lobby areas, helpful staff, good choice

Great stay for the world cup! Staff were very friendly. We had a two bed balcony room. The room was clean and served its purpose.

I enjoy staying there around shopping clean rooms nice people

Our room was clean and comfortable. I enjoyed the fresh cookies in the lobby. The front desk staff member when we checked out early Monday morning was very friendly and thanked us for staying and to have a safe trip home. She also made sure I took cookies for the road.

We had a great room with a patio. Clean, nice bed.

Good

Room was a nice size, clean and comfortable furniture. The bed was okay, mattress could be more comfortable. Very little surrounding noise. Good location, close to interstate, easily accessible.

The staff was very helpful with our check in & out

Close to plenty of shops and restaurants. Easy access to the highway. Walking distance from the mall

Great stay, very helpful stuff especially Mary and Journee

Unfortunately the breakfast was not good compared with the last time. It was inedible as it tasted as though the eggs and sausages were fried in rancid oil. Then, the following day I ordered a yogurt and it was one month past the expiry date. The staff were very kind and offered to reimburse. The staff was excellent. Also, the room at times smelled of urine. Our last room was very clean.

Staff was great and checking in was easy but the room didn’t smell good and found two roaches in the bathroom.

Good location

I did not like trying to pack in the dark. No lighting in room besides 1 lamp. I wa double charged on my room. I want a refund

The printers and computers were non-functioning but did not have signage informing guests. There was only one person to provide breakfast service.

Great staff. All so friendly and helpful.

Unbelievable Microwave Food Quality

Nothing great, unnecessary charge for parking around the area.

We stayed one night and our stsy way abive average

Loved staying here!

Great central location with LOTS of shopping nearby

Ok

Yes

Room had someone elses hair in the bathroom in multiple places. Toilet didnt always fill up and water continued to run. The A/C was very loud when turning on (kept waking me up) - the lighting in the room is really bad. I put a sode in the door of the mini fridge and it froze into ice. Overall, not a pleasant experience.

I asked and was told some would be brought up but never came.

Staff was amazing during the winter weather!! Thank you so much!

Great place to visit

We didn't utilize the bar. Service was great. The rep at the counter was very helpful. I think his name was Q or LaQuinterius. He made sure our room was serviced early during our stay. When there was a language barrier with the house keepers, he quickly assisted in order to get what we needed at that time. Thanks so much Q. This won't be our last at this particular Courtyard.

Dirty carpet.

We had a magnificent stay! The front desk staff were some of the best I’ve ever encountered. They were helpful, kind and friendly. We will certainly recommend this hotel to friends and family for future stays!

The room was nice and comfortable. I loved having the little seating area with TV and desk. The bathroom was spacious. The staff was very friendly. The only problem was that they lost a couple of packages we had mailed to us that were delivered there but they couldn't find them. Other than that though it was great!

Our room was clean and comfortable. No one came to straighten up the room during our three nights stay so the trash cans weren’t emptied and the soap wasn’t replaced. The hotel charges $10 for parking even though there are plenty of parking lots in the area that you could easily park in and walk a few extra steps. Breakfast is not included. The gym has a peloton bike, which was fantastic. The other equipment is not in great shape and the gym wasn’t super clean, but all in all it was good. The staff was all very nice except for one person. I was very impressed.

Great staff. Very welcoming.

Enjoyed our stay

Clean and quiet

Room was not fully cleaned. Used toilet paper in the toilet. Balcony above hotel entrance. No privacy- Noisy and uncomfortable.

The water pressure in the shower was very low. Bathroom could use a little more cleaning.

This was a very nice suite conventionally located near Medical Center Arlington

Great stay

Overall great spot, close to everything I needed

Employees were nice

The location is very convenient, close to lots of restaurants and a Costco too. The only thing is the bar in the hotel is quite slow for breakfast order, even for coffee, not for people with a busy morning schedule. The facilities are outdated, but rooms are clean and quiet, and beds are comfortable. Lots of parking space, with a 10/day charge though.

Great staff

This was an amazing place. It was very clean, quiet and the staff were nice and accommodating.

They overcharged 160.00 on my credit card because the smoke policy, me and my wife don’t smoke or vape. Manager not present to discuss the situation. Have to call the 1800# for the Marriott and put a complaint, also I contacted the expida web site, for the issue. Hopefully it get resolved, also we didn’t have a mini fridge, I hope I don’t get charged for this too.

The staff is very helpful and there is a bar/restaurant where you can order food that is filling into your tummy if you need something before the end of the night. It’s a great location.

The room was not what was represented in the pictures. The room smelled like mildew. The hallways and elevators were hot. They charged my card twice for parking and incidentals.

Good

Booked the reservation. Didn't get the r

Absolutely the best service I have ever received at any hotel I've stayed at. If you have a problem they find a solution!

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Good

Very little service for too much of the price. We were here for competition and were charged twice the rate through competirion third party. No breakfast no tea in the room no cleaning of room in 3 days

Filthy Pool probably had diphtheria. All Arlington hotels are the same. Doesn’t matter if you pay 400 for two nights you’re still gonna stay in the same ghetto rooms. I’ll never stay in Arlington again! And this is a Marriott??? I’ll bet the higher ups have never seen your place. Gross!!!

I didn't care for the bug I found in my room or the cricket I saw on the morning I checked out. I am unhappy about the rediculous cost for a soft drink in the little store in the Hotel. $5 for a pop? Really? The room was comfortable and clean (other than the bugs). The road noise was noticable. I dound the hotel staff nice and attentive. There was only one regular coffee package (normally two). This is somewhat better than a Motel 6 but I will look for better lodgings next time I am here.

The air conditioner did not get cold like it should. The pool was dirty.

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I stayed at this hotel and would stay again – the room was clean and comfortable. Great eye appeal throughout. Staff were friendly and accommodating.

Did appreciate the slide in table beneath the desk. It was handy for excess items.

I did not get the person’s name who checked me in. He was professional and courteous. He represented the Marriot brand very well as do the others when I stay here at the Courtyard..

Light were out and I was still charged for my stay even though I never stayed in the hotel

Room and bed was comfortable, but the fire alarm went off early in the morning and took hours to resolve. There was an issue with the fire alarm.

I was swayed by the Marriott affiliation. Turned out a huge disappointment. I booked a twin queen with a sofa bed but when I got to check in, I got a twin queen alright and just a chair. Went to complain at reception and receptionist got apprehensive right away. "That's all I got" he says, "I don't have anything else for you". My family and I were tired as it was late. Didn't bother arguing, just went back to the room. The shower pressure was pathetic because it wouldn't switch completely to shower. Lots of water wasting through the bath tub faucet. Valve issues obviously. Good thing it was just one night. Next night was at Comfort Suites Arlington. For 50% cheaper, we got everything we expected to get at "Marriott" and more! Disgraceful.

When I informed staff maintenance cane to check and agreed , my daughter was displeased with the way this issue was handled. I’m seeking a refund for staying in that room with that condition.It was not cleaned well . There was an insect by the charger as well

Clean place

Great place

The check in and check out was a breeze. The breakfast was great(Starbucks) which was included in my booking.

Staff was very friendly. Showers could use an upgrade but overall very pleased

Very nice place to stay, definitely will stay again

Would stay again.

None of staff even cared about anything at this hotel. water on floor by ice machine which I nearly slipped on. Clerk at check in and out was busy gossiping with another worker or maybe someone who was staying at hotel (maybe??) my whole experience was not what I expect from Marriott.

The room had only one chair and no table to eat at. The Bistro was awful. The beds are still the most comfortable. Roxanne the desk clerk was very nice funny and attentive .

Great staff

Staff was amazing with customer service

The front-desk staff in-particular, were great. We were a bit disappointed after having to schedule housekeeping three different times before they actually came to change bedding/change waste-cans. Nonetheless, this was an above-average experience as-is often the case with Mariott hotels.

It was cozy but no free breakfast

Missed wake-up calls. No breakfast. Truck & trailer allowed to park adjacent to building taking all the parking spaces adjacent to building

Staff were friendly and helpful. Room was clean. We had a suite, lots of room. The hotel could use some sprucing up. We had easy access to major highways, lots of shopping and dining options near by.

No microwave and air conditioner didnt keep it cool wnough

The staff was super friendly and helpful, and always greeted me with a smile and fun conversation. The little cafe could use better staffing though. There’s only one person on to run the register and make the food so the wait can be a bit much

The only thing I didn’t like is that you don’t offer breakfast (free) the prices for food was a bit expensive a cup of tea was over $4

The sweet lady working the front desk grabbed a last minute second room for us on a sold out night and made sure we were across the hall from our kids(teens). She was wonderful!

The courtyards is one of my favorite places to stay, the hotel and the rooms are very nice and cozy. The staff is a different story, I’ve been here 3 times and every time they notice I book 3rd party I get treated differently. The last time, I asked for 1st floor, she said no problem, after pulling up my information, her friendly attitude changed, and proceed to tell me, no 1st floor available, and the only one they have is 4th floor, mind you, check is 3pm, I was there at 3:05pm, and continued to pressure me about their rewards program. I think this is something that should be addressed, all people regardless how they book chose to stay at the courtyards and not Fairfield, and if they don’t want to be part of some awards program, everyone should be treated with some fairness.

Very quiet atmosphere.

Friendly staff and spacious room!

Thank you we had a good stay!

Parking $10/day... outrageous. Surface parking only. Just another way to take advantage of guests. Will not be staying there again.

Affordable above average hotel.

Stay was good

Stayed one night to watch uil championship game at att stadium, the hotel was reasonably close, was clean and safe..enjoyed our stay and would book again with this hotel

Check staff was very unfriendly. Didn’t have access to room keys so was only able to give one and it had the name of a different hotel on it. Room was very unclean.