Comfort Suites Arlington - Entertainment District

The place was nice but the bed was hard as a rock. There was a metal circle plate in the floor in the hallway that caught my foot and I fell down in the hallway. Place is clean.

Exceptional

Very good clean room the staff very pleasant

Breakfast did kinda not good! But other than that, the stay was great big enough for me and my kids! Beds where uncomfortable but over all great stay close to everything we had to do!!

Cleanness It’s worth the stay !!! The breakfast was good !!!! the eggs? Wish they had bacon really not a sausage eater but other than that I recommend the stay

Exceptional

Great Place Especially For A Big Family.

Great location Too short of a stay

Exceptional

The staff will forget to charge keys, play on their phones and ignore customers during the night shift. Food is not fresh besides the waffle maker. Coffee is stale, gym smells and equipment is not up kept.

Superb

The room was spacious. The bed was comfy. The breakfast was yummy. Staff was great. Parking was awesome. It was a short distance drive to AT&T stadium.

Breakfast had a variety of options to choose from. The hotel was clean and looks relatively renovated. The room was bare with only the bare essentials, minimal decor except for one wall. The beds were comfortable. The shower will begin to become trouble soon from the shower head calcifying, the spigot too far from the wall so water can get in, and one tile loose on the floor. The windows have motorized pull-up curtains but couldn't find the remote. If the wall switch was for the motor, it didn't work. It wasn't the biggest dealbreaker for me but a slight inconvenience for my family. The hotel was near enough to the district that it would only take 15 minutes to walk to anywhere or drive 5 minute due to potential traffic. The hotel is close to the interstate which draws some noise. Gas station was fairly close for me to get some odds and ends when needed. The hotel is conveniently located close to a very good Mexican restaurant. My only biggest complaint is the elevator. It was recently inspected but runs shifty at best. Overall, the hotel has what people need for a night, but I wouldn't stay too many days at once.

Exceptional

Our room smell like mildew and musty. It was so bad that the air in the room deformed our passports. The fitted sheet wouldn’t stat on the bed so we would be sleeping on the mattress which is gross. Beside the people being friendly and close to the Cowboys Stadium that would be the only reason we would ever stay there again.

Everything was perfect huge rooms!

Exceptional

modern, clean and reasonable breakfast

Disappointing

Very good

Upon entering the lobby, it smelled amazing. Very impressive. The room was another story. Mildew carpet. Urine smell in the bathroom. Had to purchase cleaning supplies. Horrible experience. Extremely hot in the hallway. Probably won't stay again.

Exceptional

Exceptional

Exceptional

My stay was good the only think we couldn't get the TV to work. When we called the front desk to ask for help no one was available and we called multiple times and no answer. I was going to go back down stairs to see if someone was down there to ask but I had just got in and was ready to take me a shower and get in the bed. Also, I thought I shouldn't have to do that. So my only thing someone need to be available when guest calls the front desk

We choose this hotel every time we come to Arlington. Very consistent quality. Always clean, great room for older kids so we can spread out. Texas Waffles are always a hit with the kids, too. Thanks!!

Treadmill was out of order ATM was out of order Breakfast no bananas Loose tile in restroom

Exceptional

.

My to go place in Arlington, everytime I come to visit UT Arlington. Rate is reasonable,spacious, parking is awesome, area is safe and always a peaceful night sleep.

Great location. Clean rooms and new carpet. Good size king suite. Room 409 My bed was super old. There was a huge crater in the mattress that hurt my neck and back so badly the first night I had to stack pillows and sleep partially upright the second night to avoid falling back in the hole. Shower handle was broken and wouldn’t stay on the temp it was set to. It would just slide around

Exceptional

Good

Great location. Clean rooms and new carpet. Good size king suite. Room 409 My bed was super old. There was a huge crater in the mattress that hurt my neck and back so badly the first night I had to stack pillows and sleep partially upright the second night to avoid falling back in the hole. Shower handle was broken and wouldn’t stay on the temp it was set to. It would just slide around

Very clean environment. The front desk employee was very nice. The rooms were clean and we had plenty of towels. They even had 2 complimentary bottles of water in the room.

Ev

Very clean and spacious rooms

Booked this hotel because it was close to AT&T Stadium. Lobby was nice and check-in was smooth. The room had a musty smell in it and I had to go buy some air freshener which helped a little. The elevator was dirty most of the time we were there. The free breakfast was decent except they had no butter for the first two days and it should stay open a little later than 9. Not sure if I would stay here again with so many options in the area.

Great location and o at and t stadium

Breakfast was dull and plain

The property had comfortable beds, nice clean rooms and bathrooms. The pillows were freakishly small and the hotel didn’t really offer any great amenities but the breakfast was good and the perk of free parking was nice. We went for a Dallas cowboys game and they offered a nice shuttle for $30 a person round trip and I personally thought that was really affordable and the shuttle staff was very friendly!

How can I take the bed I slept on home with me? Seriously? I really do need to know the name of the mattress company or the bed… Everything! This was the best rest and sleep I’ve ever had in my life. Thank you.

However, the breakfast was not great, there just wasn’t much to choose from. We were also charged additional fees we were not aware of until checking in, and none of the ice machines worked.

Clean and quiet room! The best night sleep I've gotten in a while. The bed was so comfortable!

The rooms were clean. The parking was sufficient. The staff was friendly and helpful. The breakfast was well stocked and maintained for the entire time.

The place was great, love the breakfast. The service was excellent from the front desk to the workers. Will stay again

Great location and place to stay. The staff was friendly

I enjoyed the stay, however, it was an accessible room and the bed seemed to be a little worn out. The staff was very friendly and helpful. The parking was great.

Breakfast was included.

Considering how my initial experience in Arlington began, this property was a no-brainer. I visited the property back in 2022 and loved the convenience of having many options for entertainment. The room was very comfortable. I felt safe. The bed was so comfortable. I normally don’t sleep well at all in hotel beds, but the set up was perfect. This property knows what it’s doing to create a cozy stay. I will be happy to visit in the future.

The property is very clean and well maintained. The room was spacious. The bed was very comfortable. The hot buffet breakfast provided a lot of options. The front desk staff were very friendly and helpful. This is a great place to stay.

NA

La limpieza es excepcional

It smelled amazing everywhere and it was so comfy

Nice and clean, went to a concert and there was a shuttle service for a fee, for roundtrip to stadium. Worked out well. AC in room is was ok. No AC in elevator, just fyi

Will stay here again.

I stayed at the Comfort Inn in Arlington from 9/11–9/13. Unfortunately, I would not stay here again. The room had a noticeable odor. I notified the staff, and they were nice and offered to move us to another room, which I appreciated, but I declined. The hotel is very outdated and needs significant attention. The carpet was heavily stained and really needs to be replaced. The blinds were difficult to operate, and the electrical outlets were so bad that I could barely charge my phone properly. The toilet also had to be continuously toggled so the tank would refill properly and flush. I also had concerns about the cleanliness of the breakfast area. I couldn’t bring myself to eat because I didn’t feel comfortable with the cleanliness of the hotel. The fruit bowl appeared dirty, and the bagels were old and stale. The positives are the great location, especially if you’re visiting the stadium, and free parking, which was definitely appreciated. There is also an amazing Mexican restaurant right next door. The staff was friendly and pleasant. Overall, the location and friendly staff were great, but the condition, odor, cleanliness concerns, and maintenance issues were too much for me. I personally would not stay here again.

Came into town for a concert. Excellent customer service and excellent location!!! Perfect trip

This hotel was better than expected. The lady at the front desk was welcoming and friendly. The room was very clean and spacious. The beds were comfy. The location is great. Good places to eat nearby plus convenient stores. And it was a short drive to Globe Life Field and ATT Stadium. Highly recommend this hotel.

Everything was good, the breakfast was a bit lacking and not all the outlets and USB ports worked.

Our room was very clean and also the entire property. The breakfast buffet had a selection of fresh fruit, drinks, eggs, sausages, pancakes, muffins.

Everything about the place. Security, quiet, breakfast

Clean

Excellent hotel, with an excellent breakfast, Good value and well worth the stay.

not hotel’s fault, but a lot of reviews mention the hotel including shuttle service to stadiums. . We interpreted that to mean complimentary though hotel. It is not- it was $30/person through an outside shuttle service.

Didn’t feel the hostess was as welcoming as other stays that I’ve had

The room was very clean and the staff were super friendly and helpful. Room was quiet and well air-conditioned. No complaints!

It seems like an older property in need of paint, new pillows, a good floor scrubbing, the bathroom tiles on the floor are loose and there is gross grime on the bathroom tiles, new pillows would be helpful (the ones we had were hard and lumpy)

Nice and Clean and a perfect spot for dropping your kid to UT A. Good breakfast and a nice base while exploring Arlington entertainment district. Employees are hospitable and the rooms are quiet. We slept well. I found my hotel everytime we visit our son.

Great hotel and great location

The staff was really nice and the property was located in a good area close to many places

Great stay

It was the first day on the job for the breakfast person. They were not trained and the food was slow and not fully cooked. The floor in front of the juice station had never been mopped and everyone who walk past it heard the sound of their shoes sticking to the sugary floor. The rooms were large. The toilet handle had to be repaired while we were there. Its a fairly new, nice property that is not being maintained. I would stay elsewhere is possible.

Great location and price, very clean even though i resent carpeted hotels, it was decent.

Nice room. Air was good and cold. Good nights rest.

It was a clean room. The pool wasn’t clean which was a disappointment. Overall though it was a good Hotel.

When I got to the second room, it was very hot. I called the front desk, and she suggested waiting about 10 minutes to see if the air conditioning would cool the room. Even after waiting 25 minutes with the thermostat set to 60°F, the room never cooled down. I had to go downstairs once again, and she assigned me a third room. Fortunately, the third room was perfect, and everything worked as expected. Although the stay started with several inconveniences, I appreciate the front desk associate's patience and willingness to help until the problem was resolved.

The front desk lady was very nice and proficient. She even apologized for the systems being slow. We were fortunate enough to get 2 rooms side by side. The room was spacious as well as the restroom. Beds are a bit high but comfortable. The location was the most important as we took a Lyft XL to the Rangers game and was less than $20 each way for group of 6. I would come stay here again in the future. Oh, breakfast was ok, typical eggs, sausage patties, diced potatoes, oatmeal, fruit, toast, waffle maker and juices/coffee.

Everything was great bar the shower not working on the second day

Good Job. No complaints.

Excellent staff, nice faculty and good location

Good location in Arlington, TX; very good parking lot and the Staff was very nice.

Good

Not prepared for an additional $16 at check-in same breakfast of eggs sausage and biscuits and gravy three straight mornings Tv not working and elevator not working on third morning. They have two elevators but only one operating on a very busy weekend

Very thin walls. Had signs that you couldn’t take breakfast out of the kitchen but hours were short and my kids were sleeping so that was weird. Pool was small but clean and hot tub worked well.

Great location Breakfast was good

Very clean, friendly staff, very clean environment, very clean rooms and very serene. They make excellent breakfast. It’s a place worth of every money paid

Alarm going off all night upon our arrival. Couldn’t sleep at all before going to the first World Cup game of our life. They moved us to a different room at 3am and you could still hear it. Staff says they “ can’t do anything about it” while wearing head phones. Owner promised to take off charge for that night but my account was never credited for it. Elevators barely working and smelled bad. Overall worst hotel experience I’ve had in the US.

The room was clean and the staff was professional and friendly.

Very clean breakfast was great

Jasmine noticed that my reservations was double booked for the same weekend at the same location. Jasmine provided the required information and documents needed to cancel and clear the erroneous reservations.

Big room and clean. Pool, parking, wifi and breakfast all great. Easy walk to AT&T stadium. Great location.

During our 3 day visit the elevators stopped working and also the pool was closed the last two days of our stay

Great place to stay with family.

The property went above and beyond thank you so much

Two rooms had bed bugs.

The front desk staff had a very poor attitude and showed a lack of basic customer service skills. I had a confirmed reservation, but when I arrived to check in, she told me the hotel was fully booked and there was no room available for me. What was most disappointing was that she did not try to help resolve the issue or offer any solution. Instead, she kept shifting the responsibility and blaming others. A front desk employee should take initiative to assist guests when problems happen, not leave the guest to deal with the situation alone. This was a very disappointing experience.

The staff was a little rude. They kept adding fees at check in.

Everything was great. Staff was very helpful

Solo tuvimos un inconveniente, un día no nos hicieron la cama y nos dejaron tiradas las toallas nuevas.

Conveniente location to At&T stadium. The rooms are good. Understaffed, which leads to a series of issues if things get complicated.

They can do better with the quality of the food

I was late for check out and instead of charging an extra night they went ahead and empty my room putting all our stuff in trash bags.. And i had to rent another room in the same hotel.. It just does not make any sense.

This establishment smelled of lemon grass coming into the establishment, However when we checked into our room it smelled like mold. The shower had mold dots on it and the staff was annoyed by any questions that we had we did go down during the World Cup but customer service should have been better regardless of high volume

There is only one washer and one dryer. The room we had the bed was on the floor. The fridge didn't stay cold. The room above us were extremely loud and we finally had to go down to the front and them call the room. The floor we stayed on smelled like pure weed.

Clean, great breakfast

Booked room the day of because other accommodation plans fell through last minute. Had no issues and no complaints.

The property was well maintained and the staff was friendly and polite. It was an overall average stay. The breakfast was basic continental, standard self-serve, grab and go choices with the exception of scrambled eggs, patty sausages, and biscuits. I have no complaints. The room was clean and accommodating. We were there for less than 24 hours. The price was decent for the area, especially with all the attractions going on at that time.

Clean. Helpful staff.

Staff was ok. Best was the breakfast and the help.

The pool was green ... that's it .

Only the gym room is closed or under maintenance. Everything else is great.

Stayed there for a weekend, and overall was happy with this Hotel. Was a great location for a good price. Air conditioning could have been better for size of the rooms but was comfortable enough. Had to wait on breakfast to be ready a couple times. Seems like they couldn’t keep up on the food. Overall nice staff, clean, and would stay again.

Danny

Excelente hotel limpieza y su personal.

Everything was good

However, the staff was amazing!! Nina, who worked the front desk, was a delight and ray of sunshine. And the gentleman working the breakfast area was wonderful and always smiling. So the staff made the stay so much better!

Everything was great and would stay again there

Close to UTA. Would stay here again!

No plastic liner for shower only material cutting, water on floor either way. Breakfast was good, large selection. Room was very nice and spacious