Americas Best Value Inn Arlington

Clean rooms,parking lot accesible. And safe environment

The floor looked like it hasn’t been mopped. Then the desk in the room had crumbs and juice from the previous person. It looked like it was cleaned properly.

nothing

I feel upset while staying here. Never come back anytime

I advise everyone against booking a room here; they are very dishonest. I booked a stay from the 27th to the 29th via the Booking app with a total price of $136, but upon check-in, they insisted on charging me an additional $156. When I asked why, they claimed it was just an extra $20 and that the rest would be refunded. However, by the time I checked out and returned to my home state (I had been visiting from out of state), my bank records showed they had charged me that extra $156. Furthermore, when I asked for a receipt, they did not clearly itemize the charges. Don't book this hotel—don't let yourself get scammed.

Owner wasn't friendly. Room was dirty. Toilet started leaking water. Flooded the floor. Reported it. Owner said they fixed it. When we returned started leaking again. Not a good experience. Wanted my money back.

Dirty smelly nasty didn’t feel safe would never go back

the desk boy was very rude I'm disabled with two service dogs he charged me an extra $50 deposit for my service dog that he's not allowed to do but I went ahead and paid for it anyways just a real ahole I will be calling Trump to send him back home The desk boy

Unsafe property. Customer beware.

All around bad place

nice staff, very friendly, really comfy beds

Everything on point y'all drop in.💯

The sun was barring down on the front of the room

Location If they have an event at the stadium, they charge you $200 for parking even if you're staying there and not going to the event.

Rooms clean and stocked staff helpful and friendly only thing I didn't like didn't even have coffee ☕ other than that Great for the price 😉

Bed was hard for being a king, no breakfast or coffee, and the heat was on 80 on a 100 degree day so took most of the night to cool off

There were blood on both bed I was offer, I did not stay here.

Muy vien

Rooms clean I love the stay

& helpful

I woke up and had to leave .I checked in earlier than the normal check in time

The ow ers attitude. Would let me check in early even tho the room was already prepaid and rooms was avaliable. Require an additional 25 plus 50 cash deposit

Was charged for the room even though I had already paid online. Took several days for the pending charged to be reversed. Also description on line leads one to believe it is close to Six Flags which it is not.

Did not eat breakfast no brealfast

The front desk staff was very unprofessional and didn’t want to give us our exact change back.

Staff acted as if he didn't want to give deposit back. Office freezing

Made some coffee and breakfast

Dirty sheets dirty bed frame with hand prints whole place is a disaster

Extra cash charge

Nothing to complain about staff was nice and roo. Was clean and satisfying

Very clean and new stuff

Expensive

Close to stadium Small parking area

Location was near restaurants and the stadium. Room was a bit smaller than I expected. Room could have been a little more cleaner. Laboratory was clogged up.

Price Staff

Stay was great staff was friendly

The establishment illegally charged me a $100.00 deposit for a service animal. Management was rude. The room was dirty.

This lil hidden gem is definitely a book you should not judge by the cover. The Front desk attendant is awesome! Best customer service. Our room was huge and the bed was really comfy. Has a refrigerator and cabinet space and a microwave, which is excellent. The room was very clean and their cable tv is supreme, channels and sound are crystal clear. It is located in a very quiet low-key area not far off hwy 360. Their prices are very very reasonable. Definitely check this gem out!

For business this was a good location to stay at.

They wanted cash as deposit not card. Never had that happen before. The told me to leave because I didn’t have cash

Room felt clean and updated, linens were thick enough to be comfortable. However, there wasn’t enough pillows or towels provided.

Got a handicap room and didn't ask for one. The door lock didn't work. And the safely lock was missing

Beds were comfortable floors not clean and bathroom had a odor

The rooms were simi clean. Staff informed us upon check in that you could only lift up on the door or it wouldnt open. My husband and i both tried to get the door open. I went the the office to inform them we cpuldnt get the door open only to be told "I tell you up only." Hold up there buddy i almost lost my religion 👎

Man screamed at me after confusion as to why my booking was cancelled. This place is a scam and scary. Verbally abused me and cannot express how horrible the experience was.

The room was dirty

Great

Clean, quiet and comfortable

Beds did not changed blankets, foors not map. refigerador with stiky food was nat clarn. courtan shower with pinck mold, droors susty and dirty, everything was exprimly dirty. I spoke to the manager he change the blakets, but hi did not sims to care.

Very pleased with the room. Apartment size fridge and large microwave. Clean and updated accommodations. Would definitely recommend and stay again myself.

Have to go into a little entry way, no lobby area, door was locked. You had to ring a bell with a different hotel name on it. Viva Inn I am guessing is now the Americas Best Value Inn & Suites. Just a little window with a slide through tray. Not very friendly, just looked at me till I said I had a reservation. Asked for ID, told him I want to pay with a different card, acted like he did not hear me, but did turn and take my card. Just said room #104 as he pushed the room key through the tray. Room was OK, just not cleaned very well, dirt in the corners, dead crickets on the floor, and hair in the tub. We had a double bedroom, only had two bath towels. Did not ask for more, didn't want to bother. When I went to check us out. Rang the bell and a woman on the phone came out and just looked at me, so I held up my room key and placed in the tray. No, Thank you or anything.

Awesome room to stay at

We went to a concert and stayed here

Staff charged me again for my room

The man at the front desk was VERY rude and had a bad attitude. I feel like he only had a bad attitude because of my choice of payment.

Being homeless me and my kids went to several hotels in the area that was terrible until we found this hotel. THIS PLACE WAS CLEAN THE OFFICE WORKER WAS VERY FRIENDLY THE BEDS WERE VERY COMFY I RECOMMEND THIS PLACE TO ALL. IT WAS SUCH A NICE CLEAN FRIENDLY PLACE I BOOKED IT AGAIN

The staff was rude and cancelled my reservation without notifying me.

This would be my get away spot until I relocate for sure

We drove to Dallas and got in Saturday night around 10:00. When we pulled up to the hotel there were cones blocking the entrance, the name of the hotel was “Viva Inn” and it was closed. We drove around Arlington and Fort Worth for three hours until we found a room. Customer service was absolutely no help in finding us a room after the hotel we booked no longer existed.

Hotel is closes down and when you call the number listed no one answers. This hotel needs to be removed from this site so others don't get screwed.

This place was closed down and I paid for a taxi to take me there

I didn't stayed at the hotel it was closed by time i arrived i had to stayed on one of the rest area around it. I think i desrved my refund imitating. I called to the office no answered I DON'T KNOW IF YOU HOTELS.COM KNOWS ABOUT IT THE HOTLE IS NOT IN SERVICE AND THE NAME IS NOT NEW YORK .

The Hotel DOES NOT EXIST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The listing said 24hr front desk, not true. Asked person at the front desk about a refund and was told i couldn't get a refund. Listed as new York inn but actually called viva inn. Not at all worth the price or the headache

The owner are rude they don't care about anybody bad place to stay

It was good the lady even made coffee just for me

There is no New York hotel in Arlington, TX at the designated address. There is only a Via hotel so I never stayed there. My credit card was charged, I am disputing the charges. I have also filed a fraud complaint with the Attorney General’s office.

Bad customer suicide service!!!!

Front desk manager was rude. Room smelled bad. No top lock

Average for the price paid. Some amenities that were advertised weren't available such as continental breakfast. Ovewrall average.