Fairfield Inn & Suites Corpus Christi Aransas Pass
About Fairfield Inn & Suites Corpus Christi Aransas Pass
Comfortable Accommodations Fairfield Inn & Suites by Marriott Corpus Christi Aransas Pass in Aransas Pass offers comfortable rooms with free WiFi, ensuring a pleasant stay. Leisure Facilities Guests can enjoy a saltwater swimming pool, fitness center, sun terrace, and free use of bicycles. The property also features a fitness room, elevator, 24-hour front desk, minimarket, business area, outdoor seating, picnic area, and express check-in and check-out services. Dining Options A continental and American breakfast is provided by the property, catering to diverse guest preferences. Location and Attractions Located 19 mi from the American Bank Center Convention Center and 26 mi from Corpus Christi International Airport, the hotel offers convenient access to local attractions.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable beds, and friendly staff. However, there were several complaints about maintenance issues, such as broken elevators, malfunctioning air conditioning, and dirty pools.
- Cleanliness
- Comfortable beds
- Maintenance issues
- Malfunctioning air conditioning
- 4/5
The entrance to the hotel from the road is extremely hard to see after dark!
- 5/5
Change available for laundry use.
- 5/5
Only complain is that the ice machine was broken on floors 1 and 2.
- 5/5
Lovely front desk staff. Welcomed me with open arms when my bnb flaked. Great hotel, excellent breakfast! Stellar room. Thanks guys!
- 1/5
We were offered the option to cancel our reservation because they would not let us check in because the internet was down but we are still being charged when we didn’t stay.
- 5/5
Easy check in and out. Staff was available at all times.
- 4/5
Sugiero mejorar la limpieza de los alrededores de la piscina y que en el gym este el aire acondicionado prendido ya que cuando lo use en mi estadía estaba apagado.
- 5/5
Great service, helpful evening attendant receptionist
- 5/5
Close enough to be convenient,but far enough away to be quiet.
- 1/5
Bathroom
- 2/5
Check in lady was a bet rude complaining about their system going down and taking forever to Check in my rooms, , only one elevator working, poor breakfast selection, I will not be back for the cost n or the service
- 3/5
The outside of the building driving up looked worn and dirty. The light in the sign didnt work so after dark it was difficult to find. We couldn't check in at 1pm and when we cane back at 6pm the internet was down so we couldn't check in again. We were sandy and gross from being at the beach so this was a big inconvenience. We decided to go eat in our beach clothes and try to come back. We came back at 9 and thankfully the internet was back up. The room was clean and spacious. The pullout bed was not comfortable and we didnt have any linens so we had to ask. The AC wouldnt stay on and it didnt cool the room off. That made it difficult to sleep. The shower head was weird and didnt spray straight, but the shower was huge! The TV wouldn't shut off so we had to unplug it. The breakfast had many options and was stocked well. Overall, the hotel was clean and fine. I do not think I would stay here again though.
- 1/5
Well I booked it in advance then the day of check in I get to the hotel and walked to the front desk and said I’m here to check in then they canceled my reservation so I had no room for the whole weekend because all the other hotels were booked up
- 2/5
Check in took 30min or more cause of overbookings. The general manager or other manager did not come out to help get things moving at front desk as all work fell one clerk or team member. Room air conditioning was loud waking us up all through the night.
- 3/5
I had requested a easy entrance shower which I didn't get. The shower head was disgusting the room was not cleaned correctly and something was hanging off the wall. For the money I paid I was not satisfied. I dont know if the sheets were stained or dirty. I do not plan on returning to that Hotel anytime soon.
- 5/5
Great place to stay and relax
- 3.5/5
Hotel key cards didn't work , every day we needed a new key. None of the key worked on pool doors, we had to walk around to the front to get in. Breakfast was okay, but they didn't have enough staff to keep it going. Coffee was cold.
- 4/5
Everything was clean. The outside looked old, But it's understandable due to be close to the beach. The breakfast was good, The only thing was that they wouldn't runout of coffee or food and would take long to replace it. But Everything else was fine!
- 2/5
First I want to say the staff is nice and the beds themselves are comfortable. And although I say the staff is nice, I don’t feel like they are accommodating as they could be. We booked our hotel almost 2 weeks before arrival and when I showed up they had to give me a king suite instead of the double beds that I reserved. They called it a complimentary upgrade but we didn’t want a king bed for a reason. They had said that they were out of doubles and I just don’t understand how that happens if I reserved my room in advance. Second, the smell of the hotel is horrible. This hotel is not your typical Marriott brand hotel. The standard of this specific hotel is low. Only one elevator works, there is water damage, carpets are sticky and very old/outdated, the rooms smell like pee/popcorn, the floors in our room were weak and you could feel it soft in some spots, note that we were also on the 4th floor. The tub still had hair from whoever was there before us or the housekeeper. The toilet paper is super rough so I would suggest bring your own. There was barely any body wash in the bottle provided so that shows that housekeeping isn’t keeping up with that stuff. The chair in our room was disgusting, picture is attached. The lights also had dead bugs in them. Last thing to add is the landscaping outside is horrible, the grass is tall and filled with stickers. I would highly recommend staying elsewhere, there are nicer hotels about 10 mins away from this one such as Staybridge Suites.
- 3.5/5
Overall was my stay was great, Mary front desk clerk was excellent, and the 2 ladies that worked the continental breakfast were awesome. Everyone was friendly and nice including the housekeeper. The lawn wasn't cut but it was over grown, especially for the 4th July weekend.
- 1.5/5
We didn't get a chance to see Rebecca or Sandra, but due to holiday we were only able to stay one night. All of our families that came down planned to only stay at Fairfield, but we ended up having to check out the next day and book at other hotels so we were not able to enjoy breakfast and amenities together. We had to split up time driving to the other hotels we did not get to fully enjoy what Fairfield had to offer.
- 4/5
Dead roach in the room.. pool was closed in the middle of summer and that’s what kids look forward to
- 5/5
I really liked that they had soap, shampoo and conditioner in the showers!! The smell was amazing and refreshing, that was really convenient and hassle free. Thank you!
- 4/5
The staff was great Breakfast was no variety
- 5/5
Clean room, breakfast was good, parking was easy
- 3.5/5
There where sand and hair on our chairs in our room and they didn't send helto unclog the bath or toilet nor was a room switch available so had to fix it ourself but it happened again and again.
- 3/5
The air conditioner leaked into the room and we up all of my son's and my clothes. We had to secure quarters and laundry detergent to wash the clothes and could not be placed into a new room. We could not use a nice portion of the room because of towels being laid down to soak up the water. We were told that we would be refunded for two nights of the stay, and then the next morning the front desk person reneged and we were only refunded for one night of the stay. This was a tremendous inconvenience. The bathtub had a huge rust stain running down from the faucet area and there were stains on the walls. The breakfast was decent but those powdered eggs are not for the weak stomach. Most of the staff was nice. The computer and printer did not work in the lobby that was for guest use and upon arrival they had to seek confirmation that the pool was in operating order.
- 1/5
Very dissatisfied I had booked this way in advance and when we drove six hours to the hotel, they told us that there was no reservation. Trird multiple times to call the resort and they wouldn’t answer the phone. That was a busy signal. I had to call Expedia to request a refund because they told us that there was no reservations when we showed up. The guy at the desk was not helpful with all. And instead of trying to accommodate us after I showed him our booking and Expedia wanted to talk to them to let them know that we have a Booking still was not trying to be helpful. We had to sleep in the truck. It was humiliating.
- 4/5
Room was clean. Breakfast choices were ok pretty basic. Parking was all in front of building. Property is close to a Walmart whic h was convenient. Beach was close drive. Staff were friendly and welcoming.
- 5/5
The breakfast is not the best. There's pre-packaged food. Not enough food to go around the eggs. We're sitting in water because of the I guess condensation it just needs more variety. I would work on the breakfast variety
- 2/5
The hotel room was great. Unfortunately the phone didn't even work, we had no shampoo and wash, the side door didn't work to make getting to the room quicker. There was a horrible ringing in the hotel lobby constantly and the pool was green. Staff was okay.
- 4/5
The room was clean and cool. The staff was friendly, however, I wasn’t aware that the pool was closed before I booked my room. That was a real bummer for me. I wish I would’ve been told ahead of time at least. The sign on our level said we had an ice maker down the hallway, and when I checked there was just an empty room where apparently an ice machine once was?! Other than that, the room was great. It was very spacious and comfy!
- 2/5
Outdated hotel, room wasn’t serviced, no clean towels or trash emptied only upon request and had to pick towels up in lobby. Pool was dirty and out of service. Very disappointed
- 5/5
We had such a great stay. The staff were all super helpful and nice. Great breakfast selection.
- 2/5
The place was well kept and clean. It had a very foul smell in the elevator and the stairwell. The pool was down for maintenance because it was green. To us it was no big deal for the pool to be down we found other ways to have fun. When we got in our room the gave us 2 towels for a family of four that was checking in. When we left for the day house keeping came in and took the used towels and never replaced them. We went down stairs and request more towels at like 830 and we were told they would not be ready for hr or so because she was just starting a load of towels. Housekeeping also expected the guest to put their own trash bags in the trash cans after they replaced them.
- 0.5/5
The lady at front counter apologized and was nice We were very disappointed that the pool was green the kids wanted swim but it was green and dirty we had to switch hotels after unpacking just to repack and move hotels
- 3.5/5
Ice machines did not work on the first floor
- 4/5
The ceilings were leaking from the rain. The hallway on the 4th floor smelled bad. I booked 2 rooms traveling with family and they put us on opposite ends of the hallway which was really i convenient for us.
- 0.5/5
The place smells and old facility. They cancelled my reservation without notifying me. Don't stay at the unfairfield inn.
- 2/5
Bed not made in room issued to me and my family and dead cockroachs in other room issued to me and my family
- 5/5
Front desk was personal and friendly Even gave restaurant recommendations that were perfect. Love the breakfast setup and food was easily accessible ,
- 4/5
No complaints about the cleanliness of the room. Outside of the hotel needs some care - outside of the hotel is rough looking. Grass needed to be cut around the parking lot. One of the light poles has fallen over and has been lying across parking spaces for some time as weeds have started growing up around it. Several of the light poles look like they could fall over at any time, damaging cars or injuring someone. Elevators had a weird chemical smell.
- 1/5
Do not waste your money. They dont even have cable TV. I stayed during the spurs and knicks and could not watch it because they did not have cable tv. Stay at the hotel 6 next door. Elevators were hot and stunk
- 1.5/5
No breakfast or coffee available in the morning. Water was turned off 2 hours before check out we were not informed till it happened even though it was scheduled.
- 3.5/5
The location was fantastic. The breakfast was very good too. When we pulled up the hotel looked very run down and the landscaping looked like it hadn’t been touched in months. When we got into our room, it was poorly cleaned, the sink was dirty, sticky stuff on our nightstand. I wound up cleaning it myself.
- 0.5/5
Kitchen lady was supper nice.. I reserved 2 rooms ..one had 2 empty wine bottles from previous person that stay there and thr other room was completely dirty when they gave it to me , I told the front desk and they said sorry but I had to wait for an hour to get the room after they cleaned it..
- 5/5
The staff was friendly and the room was clean. Would stay again.
- 5/5
This hotel was in a great central location and was as expected.
- 4/5
A
- 5/5
Everything Everything
- 1/5
This was the worst stay I’ve ever had to endure, we checked in 4hrs after check in time and were told 3/5 rooms were ready. Only 2/5 rooms were ready and they said another hour for the other rooms. On top of not being ready we had to downsize from two beds to a king bed which was another inconvenience which was brushed off with everything else. We had a big party which is why we booked 5 rooms! We got zero notification on this issue. We almost checked in exactly @3 but chose to go to the beach instead. The pool area didn’t have pool towels. The smelled of mildew. The front desk person wasn’t very empathetic on the frustration I was feeling and offered a “we are short staffed” as the reasoning why our rooms weren’t ready. Never getting contacted by phone or email in regards to this delay is very unprofessional and inconsiderate at every level. Having children and elderly having to wait for a room added to the stress and frustration. The inconvenience and inconsideration was at a high. There were others coming in and checking in with zero issues. As we waited for our rooms. We were not able to enjoy the pool since we had to rush and shower after we finally all got our rooms and make dinner and by the time we returned the pool was closed. Very inconsiderate
- 0.5/5
Nothing honestly We found a few baby roaches in the bed and it smelled weird in our room it was dirty , we had to get switched to a new room bc of the roaches , the next room we got moved to the ac was leaking water on the carpet , also house keeping is dirty and unorganized they were done for the day and left there cart in the middle of the hall till the next day with trash bags open filled with trash , overall we checked out super super super early to get the heck out of there we were excited to leave definitely would not be going back. I would recommend booking something in rockport definitely not at this location in were we stayed!
- 0.5/5
Hospitality was really mean and disrespectful....and they canceled two of my rooms Hospitality was really mean and disrespectful and they canceled two of my rooms and laughed about it
- 2/5
My wife suffered bed bug bites
- 3/5
Property was in a secluded area and was a nice spot to stay.
- 1/5
Realice la reserva con pago de seguro de cancelación, y al momento de la llegada digeron qué tenían todo ocupado y que la reserva había sido cancelada.
- 1/5
Restroom was having many issues, wash basin was clogged, the rest room doors were not closing, shower water pressure was very low, all together we had a bad experience. When informed to the reception, she said no rooms available and can't do anything, also asked for any repair from the maintenance team she said they are not available and they will not be here two days. And when informed about the inconvenience she said she will refund the booking amount.But after checking out she said I didn't say like that. Full of lies and inconvenience. I wouldn't recommend anyone staying there.
- 1/5
Management stated they were going to refund our request after Expedia contacted them only to find out they denied it. Worse hotel and staff. You’re better off driving an extra 20 minutes to get a much better hotel and experience
- 3/5
I asked for a handicap room when I booked, staff put me in “handicap “ which had a single handicap bar at the tub. So check what you are getting if you need handicap room
- 1/5
May 22, 2026 Mary and GM manager Sandra kindly allowed my elderly father (recovering from knee surgery), my 11-year-old nephew who's on a spectrum, check into our room early to rest. Same day but at night @ 11:30 p.m. while asleep, we were terrified by your employee, Rebecca, and a group of 3 men/1 woman attempting to force entry into our room using a metal rod. Rebecca failed to announce herself as hotel staff/ ignored my father's shouts that the room was occupied. I opened the door, new family explains they have this room. I am thankful I didn't bring my gun with me because this family would have been traumatized. I called the front office from the landline Rebecca displayed a severe attitude, as if blaming me for the system error, and ignored my distress over my crying nephew. She put the phone down and never returned to the receiver. She called 911, claiming we were in the room illegally. Downstairs, she continued to argue in front of local law enforcement, who ultimately had to remind her how terrifying it is to be startled awake by someone trying to break in.Having worked in the hotel industry previously I couldn't help but feel that her lack of training compromised everyone's safety. I understand system glitches happen. However, Rebecca’s lack of safety protocols and empathy created a dangerous situation. She stated that the room showed unoccupied/dirty. Why would you send an entire family to a dirty room? Why not escort the new family downstairs for their safety?
- 5/5
The staff was friendly and helpful N/A
- 2.5/5
The breakfast needs great improvement
- 5/5
Clean
- 5/5
breakfast was really good. Didn't use the gym
- 2/5
The hotel was under construction. Only one elevator worked and the pool was closed. My trash was not taken out the entire time I was there. The workers were kind but there was nothing they could do about the construction listed above. Not worth the money I paid with what I paid for my stay.
- 0.5/5
Needs pest control, my 2 year old daughter got bit by a spider that created cellulitis ended up in the hospital for 2 days ! Will be contacting ASAP!
- 1/5
This place needs a lot of work. The elevator felt like it was broken. The doors on the side and back to the pool didn’t work. The shower head didn’t work. I would rate this place with a negative number if I could.
- 5/5
The hotel is a bit on the older side but it was really clean, staff was friendly, and the bed was so comfortable. The rooms around us were quiet and I got a chance to use the pool later at night, which was clean and enjoyable.
- 5/5
Great stay, highly recommend
- 3/5
Breakfast was good, my room wasn't clean they give me another room, Rebacca M on front desk was amazing and helpful to resolve the issue
- 4/5
Excellent stay & very comfortable the only thing I didn't like was the fridge in room have to reset it every 2 hours
- 5/5
Nice, clean hotel..
- 3/5
Well the gym was nice but my microwave did not work and the shower barely drained at all but other than that it was clean and a very comfortable stay
- 4/5
It was. Ok for the money we paid there was no tv there was a nasty stain on the glass it a few other thing well not stay there again
- 3/5
We did not visit the gym, the bathroom shower had a huge crack in the wall. The pool is green.
- 5/5
Clean room. NO TV channels but didnt stay long enough
- 4/5
I hate to always point out the worse, but other than these problems, it was a great experience. The toilet in Room 426 did not operate correctly, and there seemed to be some mold in the shower. The elevator smelled of recent solvent fumes, and the floor was sticky for all three days of our stay. Breakfast was adequate but cold. Ice machines were only available on the 2nd and 3rd floors. The staff was great.
- 2/5
Everything has gone down hill.
- 5/5
Nice staff and food was good.
- 5/5
Clean comfortable room. Easy access to highway.
- 3/5
Room was good was charged taxes in person although taxes were paid upfront
- 5/5
Exelent hotel
- 2/5
In the first room, we found trash around the beds upon arrival not just small snack wrappers, but items such as a can and a vape device. It was clear the room had not been thoroughly cleaned. In addition, the sheets, bed covers, and pillowcases had an unpleasant odor, as if they had not been properly washed. We had to request fresh sheets, pillowcases, and blankets in order to feel comfortable sleeping in the room. The second room also had multiple problems. There were used towels still hanging over the shower curtain, which again raised concerns about the cleanliness of the room. The television was not working at all, and the shower would not drain properly. While showering, we had to stand in several inches of water because it would not drain, which was both uncomfortable and unsanitary. Overall, this was not the experience we expected, especially while on a family vacation. We were very disappointed with the cleanliness and maintenance of both rooms and hope this matter will be addressed so future guests do not experience the same issues.
- 5/5
Big A room
- 5/5
Very comfortable..
- 5/5
Very clean and comfortable
- 1/5
Room on third floor. Musty smell of Mold. Made the stay horrible for people with allergy.
- 1/5
Worst experience ever. Not sure how Marriott lets this hotel stay a part of them. Desk staff was nice, manager was awful. Property is neglected, grass was over 2 foot tall. Hotel run down, very little water pressure, moldy smell, black mold in shower. Took 1.5 hours to check in. Desk staff tried hard but manager acted like she didn’t care about us at all. I’ll NEVER stay here again. Avoid if possible.
- 4/5
The staff was very friendly. The breakfast was great and location was a little rundown, but the hotel was very clean.
- 4/5
Clean room
- 5/5
Gracias
- 2/5
I have to say that the ladies working the front desk were so nice to us. However we had a problem getting our room cleaned. The ladies at the desk kept writing that we needed it cleaned in their little book and everyday it was checked off as done, but nothing was cleaned. Every night after we came back from the beach, I had to go down to the front desk and ask for towels and tell them again that our room wasn’t clean. When we first arrived, I reported that our room smelled like cigarettes smoke and our shower and vanity were not clean. The mirror and shower door were smeared and streaked! Every morning the breakfast was really subpar! The bacon was floating in grease, cold and undercooked, the eggs were runny and undercooked. There was no bread for toast, no fresh fruit. We ended up eating out every morning! We asked for another blanket but never got one. We finally went to Walmart and bought one! We will never stay ina Fairfield again!
- 3/5
This is in a great location. Close to everything you need. Gas station, Walmart, food options, even Starbucks. Although there is a good local craft Coffeeshop across the street called “Addiction” that I recommend. Check-in was fast and smooth. The facility and room was clean. However, the room had a bad mold stench. I know it’s close by the water and I should expect that. But it was overpowering. My clothes that were left in the room came home with the smell. This is my only improvement recommended for the facility is to keep maybe damp rid and/or clean with a scent in the room. Breakfast was pretty decent and hot! Biscuits and gravy were a nice touch. Check out was quick, even though it took a minute for the front desk to look up from her phone to assist.
- 1/5
I had to cancel the stay because we got there at 4:00 and our room wasn't ready. We waited until 5:30 pm and decided to cancel. There were people there who were also canceling because they got their room and it was dirty. And there was a guy who waited 3 hours for his room to be ready. The girl at the front desk couldn't care less and didn't even apologize to us initaly, she just told us to sit and wait until the cleaning crew was done cleaning. Unbelievably unprofessional and I will never have this hotel on my list of options.
- 1/5
We arrived for check in after 4 pm only to get checked in to a room that was unlocked, radio on and all bedding in the process of being replaced. Front desk said it would be maybe a hour to get cleaned due to staff shortages. Why did we receive keys to 317 if it was not ready. This caused us to cancel and check in to a different hotel as we were ready to turn in. We would like a FULL refund. Thank you.
- 1/5
Staff checked us in along with multiple other parties knowing they hadnt even cleaned rooms.. then told us they overbooked but still had rooms and we could wait hours to get them cleaned.. think not. Contacted expedia and helped others contact expedia and all got our money back and went to other hotels!
- 4/5
No towls in room, elevator broken, ran out of cups for coffee
- 1/5
They lied and denied the credit to Expedia!
- 5/5
Check in was quick and easy. Staff is very helpfull. I had reserved 2 room and was able to be next to each other. The only thing that needs attention would be the pool. Water was green and i would not go in it. That was a minus for me. Other then that. Nice location.
- 4/5
Needs an upgrade. I’ve stayed here in the past, and it’s gone a little downhill. one elevator doesn’t work, the other is sketchy. The lobby is still good but the room needs a refresh. The staff was great. Breakfast was good.
- 2/5
Gnats in our room and dirty bathroom
- 1/5
Breakfast did not make sense. They had bacon and egg and that’s was it for that, cereal and the milk jug they had out was empty, the next day had gravy and sausage and egg no biscuits, was pretty weird. The room you can tell it was not cleaned the curtains were stained with who knows what the light switch was dirty the restroom was needing some cleaning. I won’t stay here ever again.
- 3/5
The room/hotel is dated. Pretty clean, but my biggest disappointment was the location. Construction on one side and the back of a car wash on the other. The pool water was dingy and not inviting. No water views except for the dingy pool. My fault for not having better bearings of where it was situated between Corpus and Rockport.
- 5/5
Excellent stay overall
- 4/5
Water pressure in the shower was that great
- 3/5
Rooms were outdated.
- 1/5
When we checked in the first night. The room smelled damp and the carpet was wet. The also made a loud noise. I went to the front desk and I was told that they couldn’t get us another room because they were no rooms available. I reported the situation again the next day a we were given another room without a problem.
- 1/5
I showed up to check in and was turned away they had no rooms and all they said was sorry contact Expedia.
- 2/5
We had 2 Tvs but neither worked. We were supposed to have lines in the closet for our sofa bed but nothing was there, the water from the pool was green... good thing we only stayed there one night.
- 3/5
Staff was extremely friendly, kind and most helpful. The lobby looked welcoming and spacious. The room was ok with the exception of a few things. The bed was comfortable, but the carpet was noticeably stained, the couch had stains, the shower had black stains and harsh calcium built up on the shower head. It was the culmination of a lot of little things that made the room somewhat uncomfortable. Had these been taken care of, it would be more pleasant staying overnight. The hairdryer was pealing and when in use, blew white dust from the peeling paint everywhere. To be honest I didnt mind the stay because my kids didnt notice and had a good time so I could forgive these imperfections. Breakfast was delicious and with a generous variety. The pool was dirty and my kids were looking forward to swimming so we didnt get to enjoy that amenity.
- 5/5
Stayed for one night with a friend on a minimum vacation, service was friendly and had no problems checking in. Had only one elevator working but hotel wasn’t crowded so there was no traffic going up and down the floors. Hotel room was decent and clean, could see some wear and tear on the walls but otherwise not bad. Air conditioning worked, bathroom was nice and hotel has complimentary free breakfast. Overall the hotel was in a good location to where we wanted to go, the movie theater was right down the street and theres a Walmart plus some fast food places around the area for all our needs. Would stay again if in the area.
- 3/5
No towels for guest . Is not acceptable.
- 5/5
Awesome
- 1/5
The whole stay was terrible and hallways hot, the pool had no light working around it, pavilion had multiple wasp nest under it needing immediate attention. No manager on dutyor personal in charge for quest concerns. Fire Alarm system had multiple troubles flashing on front panel
- 1/5
Do not book here. Booked the room through Hotels.com and paid in full. The hotel charged us in full also. When asked about the charge at the hotel they wouldn’t reverse or hold the charge. They could see that it was charged incorrectly but wouldn’t address the problem. Have tried getting ahold of someone for 4 days. Hotels.com can’t get anyone to answer the call and credit card company is now trying to dispute through writing. The front desk acknowledged the problem and supposedly escalated to the GM but she said she hasn’t been able to talk to GM and the GM doesn’t answer calls. Terrible customer service!!
- 5/5
Nice and quiet , Very comfortable bed. And awesome breakfast.
- 5/5
This looked a little rough on the outside, but very nice on the inside. Only problem is soap residue on the lobby floor caused my wife to loose her balance and luckily I caught her before she went down. We’re seeing this at more and more commercial establishments. Clean is great, but that soap must be totally rinsed away.
- 1/5
It was dirty. They never changed the sheets or take out the trash. The front desk workers were lazy. One of them was in the dining area slouched on his phone
- 3/5
We stayed at Christmas last year and had no WiFi, front desk was never able to get us connected. Just ignored because it was Christmas. Thought they might just be busy. This trip was early in the week, room was downstairs and close to front. It took them about two hours to get us a light bulb for side table by bed. The water pressure was extremely low and shower had mold in it. And to top it off, the WiFi would not connect again. Will not stay there again!
- 5/5
Overall great service and professionalism.