The Cactus Cove Inn and Suites

Not true to pictures, very filthy bed bug infested beds and smelled of cigarettes. We left at 4 in the morning because the beds were disgusting.

Will be coming back ever was clean and very friendly staff.

Really nice people, very comfortable beds, very clean and well maintained beautiful on the inside and outside

breakfast bar was gooooood

Very good

Great breakfast with dinosaur.

Magnífico me sentí como en mi casa

I went to the attached steak house and staff there were definitely less accommodating and not so friendly, food below average.

Amazing stay. Staff made us feel comfortable soon as we walked into building. The lady in front was wonderful and so nice. The breakfast lady I believe her name is Diane was a blessing she made us feel so comfortable and made sure we ate good. The bed was comfortable and good walking exercise in building. Thank you

Nos quedamos la noche de Halloween y hubo show de lucha libre, muy entretenido. La piscina climatizada es perfecta para esta temporada de frío Todo el hotel estaba limpio y bien cuidado. El desayuno está incluido y por la noche fuimos al bar que está justo al lado del hotel donde escuchamos música en vivo mientras comíamos. Excelente !!! . 🌟🌟🌟🌟🌟

Superb

Clean room, very nice friendly help from staff!

Kaboom!

Great breakfast. Our room was nice but could use an update. No covers on light bulbs in the bathroom. I wish we knew there was no daily room cleaning. If not, it would have been nice having an extra bath towels.

Had a great stay

Exceptional

So so

Decent clean hotel. Would stay again

Staff was great except one, pool signs said see front desk for towels and she told us they were at the pool so had to walk back up to our room wet. Amenities and activities on sight were incredible! We will be going back in the future!

Our room did not look anything like what was shown online. Almost everything was either broken, peeling, chipped or not functioning. Also, this hotel overall is just weird. It's like something out of a clown world. Way too much stuff everywhere. The rooms all go around these huge indoor courtyards, full of a giant pool area and kids play things. Lots of noise. The whole inside has like 100% humidity due to the indoor fountain and pool. They were doing construction on a lot of it when we were there, so there was construction stuff everywhere and drywall dust in the air. Besides that, the place was pretty clean. I think this place has a lot of potential, once it's all renovated. If I had little kids, I bet they'd have the time of their lives here, there's stuff for kids to do everywhere. Don't book here if you don't want to deal with kids running around being loud. I see the vision for this place, they're just not quite there yet.

Honestly, janky.

Everything was fantastic the tv was the only thing was weird in the suite the living room tv got half the channels and the bedroom tv got the other half. But the staff were all so amazing and helpful and the indoor pool was amazing. No complaints whatsoever even the tv thing was very doable. Plan on staying here every time we come to town very comfortable and relaxing!

The amenities here were amazing. The entire center of the hotel was full of things to do from small children to adults. The staff were amazingly helpful. The breakfast area is beautiful and full of options. The food was delicious. I traveled for business but this is definitely a place that I will be bring my family back to.

Ladies at check in were super nice.

The lights made the inner hotel so cozy

The lights made the inner hotel so cozy

The staff is excellent. If you want kitschy Route 66 this is the place for you. It feels like an old-fashioned motel, but one with putting green, arcades, and a pool in the lobby. The attached restaurant is pretty good and has great service and live music and a dance floor, so you do not have to go far to entertain yourself. With all of that, it was extremely quiet and the room was spacious. Breakfast was not the greatest, but better than having to seek it out on your own.

Good

Destiny was very helpful. And she showed great managerial skills with changing my room and dealing with unruly staff and managing the desk😩.Breakfast was 👍

My room had a funky smell

I really like this hotel

The hotel was clean, decorated appropriately and comfortable. The food in the resturant was delicious and the wait staff was fantastic. Would definitely recommend it to anyone.

Our room needed a lot of maintenance. The blinds didn't work, holes in the doors, bathroom door didn't close, The next morning, the kids were swimming very early and screaming a lot. The walls are thin and we heard everything. Kids were running up and down the halls and the footsteps were very loud. We couldn't sleep in like we planned. We didn't realize when we booked that there wasn't any quietness for our room. I love kids and have been working with kids for over 30 yrs. I understand they like to have fun and are excited to see lots of fun stuff. As a kid at heart, it looked so fun and that's why I booked. Maybe put organization systems in the area so they know where to put their things. Have quiet hours before 11am. They can swim, but they have to be quiet, or it will scare the dinosaur away, since he's there for breakfast. Which is really another cool thing. Just get the kids and maintenance under control and it would be a really great place.

No signage out front made it difficult to find. Needed some maintenance. Thick blanket on bed made it hard to get temp. right.

The room wasn't very clean, there was an alcohol bottle on the floor by the table. The pillowcase was stained. Did appreciate the complimentary breakfast.

room was exceptional, the ambiance is immaculate and the staff are friendly and helpful. 10/10 would recommend

Pool and breakfast The mattresses, linens and upkeep of the room was below standard. The tub and toilet needs re caulking. Nothing was new

Pool and breakfast The mattresses, linens and upkeep of the room was below standard. The tub and toilet needs re caulking. Nothing was new

Friendly staff. Good location Seemed like a lot of road noise.

Seemed like a lot of road noise.

Unsafe property

We were really disappointed with our stay at Cactus Inn & Suites. We brought our three teens from Austin, and the place looked nothing like the pictures. Most of the amenities were so outdated they barely worked, and the rest were closed because of a tournament they were hosting. The few things that were available closed at 9 p.m., which is pretty early when you're traveling with teenagers. Our room was also in terrible shape. The lighting was extremely dim, and there were literal holes in the walls. I’ve attached photos so you can see what we walked into. Honestly, the staff was the only good part of our stay. Everyone we dealt with was incredibly nice, helpful, and polite. They deserve 5 stars, and they’re the only reason I’m giving this place 2 stars instead of 1. It’s a shame because the staff was wonderful, but the hotel itself was a huge disappointment. I wish the pictures had reflected the actual condition of the property and that we’d been told ahead of time that so many amenities would be unavailable. I wouldn’t stay here again.

Everything was great

Room will not match photos shown when booking at all. There was a leak in the ceiling above shower all night. Front desk not friendly. and the rooms are certainly not sound proof. Best part of the stay was the restaurant, wish is completely separate from the hotel. I was disappointed especially since I paid to upgrade

Upon arrival, there was NO parking available. There was some sketchy activities going on outside the building while we circled looking for a spot. There were signs saying to "hide your belongings and lock your car". We could not get inside to check in. VERY unsafe feeling when circling. We LEFT.

Great

Unfortunately they were hosting a darts tournament and the main part of the hotel was full of drunks. The next morning the area was full of empty whiskey bottles, beer cans, and pizza boxes.

It’s a great friendly, safe ,kid friendly place

Amazing staff!

Our room was fine, but the whole place could use an update.

The room was spacious and the bed was super comfortable.

We chose the hotel based on the attached restaurant having great bar/dancing reviews however there was a corn hole tournament on the dance floor and no dancing :( the food at the restaurant was average. The staff were delightful! The rooms smelled and the carpet was wet. The breakfast was not something I would choose again. We travel at least two times or more a month and have been guests all over the world. This was a decent place to stay but don’t somewhere we would return to.

I love and likethat it had a bar restaurant and dance floor and All the stuff you had to do the games corn hole pool things for kids. I do wish you could get tee shirts with there name on it

Stayed here many times. Will always stay here when traveling with family. Only complaint is the construction seems never ending but I know it’s just upgrades

A little long in the tooth. The a.c. did leak water into the carpet during the night making for a surprise wet socks morning. One drawer refused to stay closed and slid out 6 inches no matter what. Staff were excellent and a saving grace at check-in.

Convenient for us and had good coffee!

The pictures online are deceptive. Not at all like the pictures.

This hotel is very charming! I really enjoyed my stay as a solo traveler. Even though there were mostly families staying at the time, it wasn't too noisy where my room was located. The Western Horsemen Club is inside the hotel, and the food and drinks there were amazing, along with the live music and dancing. There's really something for everyone!

We stayed one night ,I'm happy we didn't stay a second night ,our room was filthy ...there were black bugs in the bathroom ,it was humid in the breakfast area and the sheets on one of our beds was dirty like the housecleaning person decided to just remake the bed instead of changing the sheets ..so gross !

Exceptional

The room was very clean, the staff was very friendly and helpful, the breakfast was very poor, scrambled eggs were kind of black and cold diced potatoes were cold very poor breakfast altogether 😖

Beds were comfortable, breakfast was good. The road noise was the downside for me. So noisy being right next to 40. Ask for a room on the other side!

Clean room, great breakfast

Breakfast was great! Room could def use some upgrades but, the atrium was beautiful and has plenty of things to do if you are trying to entertain the kiddos!

It had so many amenities for our daughter to use, breakfast was great! The rooms are a bit dated, pretty old and run down

The rooms are a bit dated, pretty old and run down

Very good

Great rooms and breakfast Poor service in the restaurant but the staff wasn't trained properly imo.

Poor service in the restaurant but the staff wasn't trained properly imo.

Todo muy bien

Bar closed at 10pm, might be because we were there on a sunday, was a bit of a disappointment but we enjoyed the atmosphere great staff

Everything about the place was great. All the staff were awsome. Lots of activities in the motel it felt like a mini resort. The restaurant/bar was great Bar closed at 10pm, might be because we were there on a sunday, was a bit of a disappointment but we enjoyed the atmosphere great staff

Rooms are clean and comfortable! The pool being heated is def a plus! There’s so much to do in the hotel that you don’t even have to worry about what to do next. Location is perfect with a Mcds close by for the kids!

Great experience hotel . Great breakfast.

The room was really clean and the bed was very comfortable. The breakfast was not the best, but they were trying. I think they were just really busy this weekend. The dinner at the bar and restaurant was top tier!

Great people , enjoyed our stay. No worries

No worries

Microwave was not working...room was very ok ok..will not stay next time it nothing like picture shown on the website

Good location but property needs updates. Indoor pool, although big (did not use), caused musty smell. Only spent one night as passing through. Breakfast staff was attentive but selection typical but no hard-boiled eggs. Bath/shower was very old and drains clogged and very slow draining (standing in water). Outside mural(s) nicest aspect of property.

Started off rough with the tv in our room not working but staff was great and moved us quickly. Would definitely stay here again .

The promo photos do not match the experience. Right off the interstate it is very noisy. Everthing is dated, it is dark and humid and had an odor throughout. Never staying here again.

Everything was better than expected. Breakfast was spectacular. Clean, comfortable bed! Staff was super! Enjoyed the stay.

It was a bit run-down but they are in the process of changing ownership. There basically are no shuttle rides to & from the airport as indicated. We had to get an Uber from the airport and then a maintenance man kindly took us to the airport the next morning.

Very clean and comfortable room. Super helpful staff. Great value for the price.

Everything was good here, lots for families to do especially with little kids. They have 2 bounce houses, game room, arcade room, billiards, indoor heated pool. Can’t go wrong with the price either for all the things they have for families to do.

This hotel is amazing. Great for anyone to include families.

My grandson loved the breakfast with the dinosaur and the indoor playground (4 yrs old). It’s an old hotel, but all the amenities and super nice staff made it 5 stars!

Kids loved it, had a live mermaid at the pool. I don’t think she was real but the kids like her. Great place for kids, lots to do, clean and good location. Pretty strong chlorine smell from the pool but other than that great stay.

We had a big suite. It was comfortable. The breakfast with a dinosaur was fun.

They offered a full breakfast on the first floor but it's also very close to other restaurants. Our room was very clean and comfortable.

We really enjoyed our stay. There were so many extras like an on-site restaurant that was amazing, pool, and even things for the kids like Carl the dinosaur that joined us for breakfast at 9 o’clock. No he was for the kids, but we enjoyed him as well. Nice touches and it was a great break from the average every day chain. Oh, and there was live music in the bar and the people were so nice.

My husband and I stay at this hotel when we are in Amarillo and we really love it. It is a beautiful place to have a nice restaurant on site. Lots of stuff for families and a beautiful pool. The rooms are clean and the climate control works great it’s quiet and beautiful highly suggest.

There is a bar on site which is awesome as you don’t have to drive out for a beer. The stay overall was very good and pleasant. I will definitely stay here again.

The amenities were awesome, especially great for kids. The breakfast was delicious.

No complaints at all! Staff are amazing and helpful!

I would’ve never given this place a try if it wasn’t for tiktok. I definitely enjoyed my stay, no complaints at all! ❤️

Always a good ppace to stay. The indoor pool still causes the air quality to be humid. It was really humid this time around. There is no circulation inside, only near the entrance. The rooms of course have a/c units but something still needs to be done about the indoor circulation. And almost every time we stay one elevator is out of service. Other than that, it's a decent place to stay for a night or two. Friendly staff as well.

The hotel staff was very friendly, and despite lugging my suitcases up the stairs since the nearest elevator was down, I enjoyed my stay her. The beautiful mural on the outside of the hotel was perfect for photos. I had a peaceful overnight sleep her as well.

Really cool place, lots to do.

Awesome stay. Lots to do. Got to play that pickleball next time we stay. Breakfast was great with waffles and eggs.

The beds were more firm than I prefer. The pillows were nice. Breakfast was basic but good. They stayed on top of keeping the breakfast stocked. The pool was nice and the hot tub was even better. I used the gym and it was warm in there but the equipment was in good shape. Would stay here again.

This was probably the best place we have ever stayed. It was so unique very much one of a kind. The best thing about this stay was they have a lot for children. I would travel back to Texas just to stay here again. 10/10

We arrived later than expected and the young lady at the desk was very nice and helpful. The activity area closes at 8 , just before we for there and we were leaving before it opened up the next morning which made the kids really upset as it was a complete surprise anyway. The lady at the desk ended up letting them play on the mini golf course for a few minutes as long as they were quiet. The kids ran around putting the balls for 10 minutes and we're in heaven. The overall stay was nice and the staff are very friendly. As far as negatives the cleaning solution they use in the rooms is ridiculously strong, to the point we left the door open to allow the room to air out. I agree with other reviews about the whole place being outdated and needing a face-lift. The breakfast isn't overly anything to speak about. If you don't like pepper you'll have cereal, biscuits, yogurt and coffee and juice; and a few other things. I would not recommend the first floor rooms because the noise of people walking by is excessive even though it's really no one's fault. The walls are very thin... I'm sorry to say I probably won't stay there again the next time we go through Amarillo.

The selling point is the pool and all things fun for the kids.

Always a clean, comfy place. Restaurant is great. Convenient for work travel.

I stay here ever time I’m in Amarillo. I love how kid friendly the hotel is. Play houses, jumper houses, swings, mini golf, movie and popcorn, fishing, water fall, sliding tunnels, arcade, little shop, baked cookies, restaurant, karaoke, swimming, it’s so much fun for adults and kids. The staff is extremely friendly. Thank you for all the amenities your hotel offers. We don’t have to leave the hotel. We have everything there.

The continental breakfast was, honestly, the best one I've had at a hotel. Flavorful, real eggs, real sausage patties, and a variety of waffle flavors you can make on your own. The lady who prepared the breakfast was there and was welcoming and attentive. Be sure to leave a tip when you eat there! This is an older hotel that is well-maintained. The rooms are clean, the beds are cozy, the blankets are WARM, and they doors to the rooms have blinds that you can open or close to see what's going on in the courtyard area. I loved it! We travel to CO regularly to visit our son and always stay in Amarillo. This is our new place from now on!

Pool was nice and warm

Not what I expected at all dated and dirty

Accommodations were average. I didn't like that even though I prepaid through hotels.com, the hotel charged my credit card and kept the charge for a week before refunding. I understand the need for a security deposit but any issues should be identified within a day. There could be someone else coming in behind me that did damage that I could be liable for. Not a fan of this practice.

The staff were friendly and bar had excellent food and service. The only thing was the rooms air conditioner was very loud.

Clean, comfortable room. Breakfast was good. Restaurant/bar next door was nice and convenient. Would be great for families. Lots of things for kids to do.

Clean and comfortable

The atmosphere here was awesome. The staff were amazing, the breakfast was delicious. My biggest problem was the rooms were severely outdated and needed lots of work.

I wouldn’t stay here again. they put us in a room above the bar and music was blaring until at least 2 am even though the bar closed at 12. we ended up having to move rooms at 2am. also smells terrible in there.

They gave no body soap or hand soap only 3 things of shampoo

The property is really nice with the all enclosed Pool, Fish Pond and children's play areas'. The staff was very polite and helpful ESPECIALLY Kaylee (not sure about spelling) that cooked the food for the free all you can eat buffet each morning. It was really good with fried potatoes, eggs, susage, bacon, biscuits, etc. Way better than anywhere else we stayed on this trip. Kaylee also helped with directions and was very nice to us. Kudos to her and this very nice property. Deffinetly reccomend. Charles & Becky

Lights sconces on the wall didnt shut off. Switch came off in my hand. Had lights on all night not very restful

Liked-atmosphere disliked-elect

Rooms where very clean, staff was amazing breakfast was wonderful and the restaurant was one of the best I have ever been to