Super 8 by Wyndham Amarillo West

Convient for passing thru Couldn’t complain

Exceptional

The location was extremely convenient. Breakfast was a little lacking but it worked for the kids. Over all it was a great experience. We would definitely stay there again. They met all of our needs. Once we found the ice machine we were in great shape.

Exceptional

Our room was really dirty. Not just like a few hairs in the shower or dirty floors but left over empty water bottles, dead bugs on the floor, the beds and pillows smelled like mildew. It was like they didn’t have the room cleaned before our stay.

Good

Good

Staff was very helpful Not too clean. Stain blankets and restroom a little dirty

This motel is in a bad part of town. There were loiterers and homeless people and we didn’t feel safe so we didn’t stay there

Good hotd nice clean every one should stay there

Everything was perfect. Except the fact that this woman that has been stalking me was at the motel on Friday and Saturday. I arrived Thursday. She was yelling, calling me a bitch. This continued all day & night Friday as well as all day & night Saturday on until Sunday morning so far. No fault of the motel. The staff gave my stalker information that I was staying another night. Then she decided to stay another night. Which made our stay uncomfortable to say the least.

The tv did not work and when we asked the front desk for assistance they told us to play around with the hdmi cords. We did that for a bit with no luck so just gave up. The breakfast area was clean and carb heavy. Options included cereal, waffles, toast, and honey buns. Coffee was terrible. In short - you get what you pay for. It was clean but not a lot of extras.

Pleasant

The tubs in the bathroom were acrylic and obviously had leaking problems so some kind of material was added to the tub flooring that was lumpy and had collected dirt, stains and other material in the mix that was used. The overall appearance of the bathtub was horrible. I brought management to look at it and they were appalled at the tub. I cancelled the reservation and left. The manager said there would be no charge and apologized but I was charged for the room and I want my money returned. Have the rooms checked daily for issues.

Pleasant

The inside pool area was clean.

It was ok. Breakfast options were incredibly limited and coffee cups were the size of water cups giving at the dentist office almost. Not smart tvs either. Front desk girl shoo'd me away right after I got there when I had a question about what doors I could use cause she was on the phone with her husband which was incredibly rude and effected my comfort level staying there. Rooms were big and they were clean. Housekeeping was nice.

Exceptional

Very good

No stairs and I am 75

Bad

Superb

Exceptional

Everything big room with 1 broke down office chair junk yard out the window next to a broken down hotel over all just not worthy of any rating

Nothing we didn't stay because of the location that's why we canceled Everything big room with 1 broke down office chair junk yard out the window next to a broken down hotel over all just not worthy of any rating

No phone or wake up.

One of the best super 8s we’ve stayed at. Huge clean room. Great staff.

Recommend for an inexpensive one night stay

Room was recently renovated The entire hotel smelled like marijuana in the side entrance door was broken and left open for anybody to enter or exit

Clean around the air conditioner

The room was warm at first and smelled funky so we bought a fan and room spray. That night it got super cold so the AC worked. For the price and convenience it was okay and im not a picky person. No bugs or mold so im good.

To make things worse, all the common areas of the hotel were 80 degrees, and smelled mildly of smoke. My children did enjoy the pool, that was pretty much the only positive thing in the stay.

New clean facility. Would have helped if they had more options for breakfast

This was a cheap, convenient place to stop during a road trip, but it wasn't super clean and the breakfast was just okay.

The attendant was very helpful. We had booked a room we thought had a sofa sleeper. He was very kind and switched us without any trouble. Neighborhood is a little ruff but the place is clean and nice. Breakfast was somewhat lacking but everyone was fed.

Wonderful staff and clean rooms

We had no fridge, the room smelled like cigarettes. Probably the worst Super 8 experience so far.

It was fine overall but we got there late and it was hard to find a parking spot.

Roaches in our room, and the next room we got moved to had no working A/C and the manager proceeded to argue a me and told me goodluck on a refund because I wouldn’t be getting it.

Enjoyed the time is a very spacious and cool room

Property was decent. Nothing fancy, but clean. Check in was quick and easy. Had no issues while I was there.

Breakfast was poor just enough to say breakfast but not up to Wyndham properties standards and breakfast closed at 9 not the normal 10

Thankfully, we were able to stay at the Holiday Inn after this hotel gave our room away. The staff told us that someone had already taken our room, even though we had a reservation. Most hotels in the area were sold out, so this created a very stressful situation during our road trip. In addition, the location felt sketchy and unsafe. I would not recommend staying here, especially if you are traveling on a road trip with family.

Will never return nor recommend this filthy place!! Dirty underwear left in bathroom! Roaches in the room! Manager yelled at me!! That’s all that needs to be said!!

The AC/fan was loud all night, tried to turn it off, didn't work.

Staff was nice, room was ok.

Rooms are big and spacious

Everything was great here

Great room for the price

Breakfast ok

Red lobster across the street and swimming after hours. Front desk was so helpful. Rooms kinda bare … but clean and large.

Roaches

The first room they give me ,has roaches ,

The good: The team assisting with check-in were helpful and quick. The location is close to restaurants and proximity to shopping. The downfalls: Having to carry a stroller up the stairs to the second floor. Elevator? The AC wasn't working and blowing warm air, making it extremely stuffy and uncomfortable when it's the middle of spring in Texas. There were shaving razors left in the shower. The pull out sofa mattress sheets were dirty. And then there were people in the parking lot smoking weed just watching everyone. A little suspicious. I know you get what you pay for, but when you are paying for Hilton rates and get America's Best value, it's hard to justify it.

breakfast menu is no good for those of us with gluten issues. No fresh fruit nothing to eat at all, but all Super 8 are much the same. I carry my own.

I would recommend this place to anyone! This one is bull.....

Room was clean and very spacious. Check-in was easy. Not that it bothered us, but no elevator available. Breakfast was not worth eating so we skipped it.

Clean room, bed was comfortable the water pressure was really great and the bathroom was nice and clean

I didn't eat the breakfast, so i cant speak on that However the facilty was clean smelled good and well lit. The room was clean two beds with adequate bedding. The mattress wasn't as plush as i would like though and the pillows were to small.

Do not stay here! We booked a room clearly marked as having a sofa bed, and when we arrived, the front desk said “no you didn’t. If you want a sofa bed we can move you for a fee, and by the way there’s a $20 fee to get sheets for it.” I showed them the reservation and they said sorry, take it up with hotels.com. I called hotels.com and they tried to call the desk but their phone wouldn’t ring. After an hour of negotiations by text with his manager and hotels.com, I got a cancellation of their room and we went elsewhere. Insult to injury, when I got the cancellation email from the hotel it said right on it, “queen beds with sofa bed.” I never encountered such terrible customer service.

The room had roaches

The hotel pictures are so miss leading. The hotel has a musty smell, the couches in our room were dirty and the room was so dark. Poor lighting. Only 3 lamps in the whole room and small living room. Light switches for the bathroom were on the outside of the bathroom and the shower was very small! And according to the front desk lady, room service only comes by the room every other day. So good luck in getting clean towels and sheets.

Yes

The creamers for the coffee was curdled, there was one bagel for a dining room full of people, and the waffle batter was empty. The room was so so with no extra blankets or sheets for the pull out bed.

The hotel was clean and staff was great. It was a VERY clean room. Except our pillow cases were dirty. They had makeup on 2 out of 3 of them. We went to the front desk and told them and they gave us new clean ones right away. The pool was absolutely freezing!! Not heated indoor at all in January.

This Super 8 in West Amarillo isn’t fancy, but it was a solid stay. The room was immaculately clean, which honestly matters most to me, and the staff were friendly, responsive, and easy to work with. Everything was straightforward and comfortable, and it did exactly what we needed it to do. For a clean, no frills place with good service, this spot earns a solid 4 stars.

Run down area. Minimum effort on breakfast. Uncomfortable blankets.

They were able to accommodate our request for conjoined rooms and wheelchair accessible. It was also great to have the sleeper sofas. However, this place is old and outdated. Walls are thin and you can hear everything. Breakfast was ok but not great. We ended up Dunkin' Donuts. Really the only plus was being able to walk across the street to red lobster.

!

100 % recomendable

Broken window in our room. Felt very unsafe

This facility has some upgrades. Our room had new floors and counter tops, but the shower was cracked and chipped, the vanity was water damaged and crumbling. The beds and linens were fine, the pull out sofa was not equipped with bedding and the hotel charged $20 extra for linens for that bed. The breakfast was limited, muffins and waffles with butter and syrup. There was no fruit, yogurt or other easy to grab options, but we appreciated that there were some options available. The area seemed a little sketchy, but our vehicle wasn’t tampered with in the lot overnight. This was a budget stay and for the price, not the worst.

It was a terrible stay, the front desk didn’t have any information on my reservation, she sent me to a room where the door wouldn’t even open, I came back 3x asking for another key. Took me an hour to finally get a room. The bathtub had stains everywhere and it smell like weed and cigarettes everywhere

Dangerous part of town

Was passing through on our was to California and needed a place to stay this was perfect.

Very nice, welcoming hotel & friendly staff.

Todo bn

Average hotel for the price. On the run down side but not bad. Comparable to similar chains, on the lower side l, and breakfast was pretty limited. I Paid in-full ahead of time for a 5 person occupancy room(5 person occupancy costs more to begin with), with a pull-out couch. Obviously with 5 people being paid for, the pull out couch will need to be used. Upon checking in, I was charged another 25$ to get sheets for the couch so my daughter had somewhere to sleep. Buyer beware.

At check in is when I found out about a $20 fee for sheets for sofa bed, the room was dirty, hair in corners , tub falling apart, toilet cracked, cigarette hole in blanket, bedroom window cracked, lock to door is falling off. Tiles falling off walls and being help up with tape.

There was an adult toy box left in a drawer of the room. The room smelled of smoke. When I spoke with the front desk regarding the smell they explained the room is a non-smoking room. I wanted to be sure we were not charged a smoking fee due to the smell. The room was very basic which is fine. The lack of cleaning in the room was a cause for concern.

Try to charge for towels. The room was disgusting. Bugs. Limited towels. Unfriendly staff. Will not pay. 20 fir towels. Do not stay at that hotel.

The room and pool were fine for one night. The area around the hotel was not the best. The front desk was helpful and nice.

I am mobilely challenged and it as difficult to get into the bed. Too high!

Great service

Staff was friendly, room wasnt throughly clean, food left in fridge from previous guest, trash behind bathroom door! Hotel makes alot of noise, not from other guests but the building itself, never heard a hotel make such odd noises throughout the night. Breakfast was minimal, we ate elsewhere!

Rooms were dirty and breakfast was very poor

Great people

It was fine for our one night stay

Nice clean and spacious room. Only issues were non-working fridge and tv remote.

When I arrived (@10p.m) they gave me a room with no sofa bed. I had reserved a room with 2 queens and a sofabed. When I told clerk he changed the rooms but never gave us extra blankets or pillows for the sofa bed. When my son went to ask for some blankets and pillows the clerk said that it was going to be an extra charge. Luckily we had an extra blanket and pillow in the truck. We could not shower as the shower was clogged and the tub dirty. The breakfast was a 2 out of 10. Coffee was watery (not strong at all) and bread only had butter as the dressing.. no jelly at all. We ended up checking out at 7am.

After finding all this, I went to the desk a second time and asked for a new room. The young lady tried to refuse us a new room. I showed her the pictures and also showed them to another guest who was checking in. She finally agreed to give me a new room. The second room was better than the first. However, In the second room the pillow cases were dirty. The bathtub faucet was leaking. The finish was peeling off the tub. And there was what looked like soda or blood splattered on the lamp and picture behind the bed.

Accessible units should not have beds so high! I take a step stool in with me when I don't know. Lots of room.

Swimming pool was supposed to be heated, but was so cold I had to move VERY fast. But I really need the exercise after driving all day.

It was okay but then again you pay for what you get it was hot in there even thought the AC was working but overall l would say it was okay

Terrible

I got charged $20 extra for using the sofa bed that's already on the room. When I booked it the rate I paid included the sofa bed. Very misleading. They should just charge one rate and everything in the room can be used.

Good stop.

👍

No towels in first room that was assigned to us. Good thing they moved us to another room and had towels. Tried to charge my card multiple times for $20, when there was no reason too!

The room is spacious clean And the service was attentive I give them 10 out of 10

Very hard for “me” to understand the lady when we first checked in.

Internet was not working so couldnt check in or get a receipt, charged me extra bc my room had a sofa in it although i already paid online. Ac hardly worked, bathtub looked like it was galling apart, booked 2 queens got 2 full size beds. Paid over 100 bucks . Will never go back

Helpful staff and clean accomodation

Great Super 8 hotel.

Friendly staff, nice room

We always stay here. It’s clean and no a lot of traffic inside the motel.

Breakfast was advertised but only offered grab and go. This seems to be a trend.

Everything was great, the only thing was it is in a weird location but once i figured out how to get in the lot it was great

The Plastic bathtub however, looks like it's been painted and flaking off. In room coffee was old. And At 7:30 am there was no breakfast, not because it had been eaten, there just wasn't any. Overall it was a good sleep just a bit sketchy.

The check in was fine. Our beds were hard. The shower was a little scary. I think it was clean, just in bad repair. There were drink rings on the nightstand. The room was spacious. Continental breakfast was not good. There was bread, 2 types of cereal, the juice machine was broken. Selection was minuscule.

Even my kids were grossed out by the dirty bedding, blood on pillow case and sheet. Thankfully we didn't need to use the tub which looked horrendous.

Good value for an overnight stay.

Property is new. Room is not fully furnished. No other problems so far.

Upon checking in we had to interrupt the two ladies having their daily gossip session. Check in was easy but as soon as we were handed the key she says “by the way you booked a non-smoking room but the floor above you is smoking so you may have a hint of smoke.” We walked out the door to park closer to our room and I told my husband I was going to check the room before we unpacked. It was AWFUL. The smell of smoke hits you in the face as soon as you open the door. Asked if there was another room available with no smoke at all and was told they were full. It had been a long day of traveling and we were only staying for that night so we dealt with it. You can tell this hotel and just been remodeled. The room look great at first glance when walking in but upon closer look it looked like someone’s first diy project. The porcelain bathtub that was once ivory colored they had PAINTED over with white and you could see every brush stroke. The new, cheap Amazon bed frames they had stuck out 3” past the mattress and bruised up our shins something terrible. The TV was not mounted properly and looked like it could fall off at any time. To entertain our kid we decided to go for a swim. There were 3 kids, under the age of 7 or 8, unsupervised in the pool. Come to find out it was the desk clerks kids. After the 3 of us had been splashed in the face and hit with a big bouncy ball several times we were fed up and got out. Got up breakfast & it was cereal and prepackaged muffins. That was it

Breakfast was barely a breakfast. Beds were hard as a rock. It was clean and no one broke into our vehicle. So that’s a plus.

The only thing nice about the super 8 was the new carpet it looked like in the hallways.Rooms were filthy I mean filthy the air conditioner hadn't been dusted off the window seals hadn't seen a cleaning rag and I don't know how long floors the same way countertops wasn't even washed or cleaned from the last person that stayed in the room very dirty. Turned air conditioner off because I got cold water was all over the floor used one of the bath towels to throw on the water puddle and it looked like I had cleaned the oil pan with the towel that's how bad the floor was.

The lack of unavailable nonsmoking rooms, and how close the smoking rooms are to the smoking areas. The blankets having burnt mark of cigarettes, disgusting.

All good but could use a little less bleach the room smelt like bleach real bad when we first arrived but still ok

Great

Big lines in front desk, bed sheets were dirty.