Spark by Hilton Amarillo Western Plaza

Beautiful Hotel with great parking in the front and back. Hotel was very clean, had a funny smell throughout Hotel but was very clean and organized. The room I booked had an AC system that wasn’t working, the room was 93°f and Staff was quick to give me a different room without any issues. It was a downgrade from the Room I originally booked but Was Grateful for the room given to me as it was their last room available and the AC worked Great. Breakfast was good, lots of variety from Yogurt to Bagels. Juice, coffee, Hot cocoa and milk were available as well as a small room with drinks and items available for purchase. Beds were Very comfortable, the best sleep I’ve had in Years! Better than my own bed for sure, will be staying with them again every year forward.

Clean room and great staff!

Lack of help from front desk when told tv wasn't working correctly. Parking is horrible.

. Also, while I was there, two other people came down was complaints. One said there was clothes in the room and another said that their key didn’t work so wasn’t really a good first impression there. On a positive note, the bed was comfortable. The room was nice. The bathroom was lovely. The shower was good. The breakfast was decent. Nothing special but if you needed a quick something before you go out they had some items for you and the coffee was good.

This is one of the nicest places we've stayed in Amarillo. Clean, quiet, close to many places, we had nice warm showers, and it offers a good breakfast, plus they had a wonderful staff. A+

X

Friendly staff, clean room

Great place to stay - very comfortable bed and excellent shower. I would definitely stay at any Spark location in the future.

Got a good price

Public spaces are showing signs of wear,room was nice

Great pool, breakfast and friendly staff

The location was good. The breakfast was okay. The coffee was nice and strong. A basic "continental breakfast" you would expect at an modest, affordable hotel, but not remarkable. The hotel room was clean and the bed was very comfortable. Not the most cordial desk staff. A lot of bread products at the breakfast (toast, bagels) some sweet options, (donuts, muffins) some cereals and cold hard boiled eggs in the shell. No coffee makers in the room and only paper cups. Rooms did have a microwave and small fridge.

The breakfast was just continental and the boiled eggs were not peeled.

The entrance area could be set up better.

Very well maintained Miss the scramble eggs otherwise a great stay!!

Location

Breakfast was super light but food was fresh and tasted great.

The breakfast is almost nonexistent

Location was ok. Did not offer a bottle of water for the room and did not have a coffee maker in the room.

Great hotel for the price, feels like it has been recently refurbished. Free parking was easy to use. Room was very big. Didn't use the pool but looked very clean and inviting.

The beds were amazing. Our A/C didn’t work in our original room and they quickly were able to move us to a new room. The staff was fantastic.

Friendly and caring staffs didn’t have hot breakfast

The room and hallways were all very clean. The staff was very friendly and they had a wonderful light breakfast.

The breakfast was very disappointing. The coffee was cold, the boiled eggs had an unpleasant smell, and the apple juice tasted like watered-down juice.

Na

Parking was limited at this hotel. We had to park around back. The room was clean.

The room was in a very noisy section of the hotel. Our room backed up to the hall leading to the pool and there was an exit door to the rear paking area that slammed shut late at night. There was also another exit door at the end of the hall outside our room door and it slammed when anyone went in and out late at night. We also had asked for a room on an upper floor. When we got there and found out that they gave us a first floor room, we told them about the request and the lady on duty said they never received any such request.. She wouldn't move us to another room because she said the rooms were already assigned. Secondly, the pillows on the bed were nothing but puffs of air, no suporrt, very uncomfortable. We had a king bed and the maid put the top sheet on the bed with the top hem on the side of the bed, cauising us to have to remake the bed. The bereakfast was pitifull.

Good value and comfortable

The room and everything thing were great. The breakfast was just so so, but as a whole the hotel was awesome

Nice clean Breakfast was to simple , which they had hot meal .

Convenient location

Large Rio

Outside, Great but only one way in/out. Google maps will tell u turn right off Hobbs to Western, but Western is Closed. Only some rooms have microwaves (ours did not). So you must call the desk before you get there to request one? There are only two Luggage Carts (Bellman Carts) there, so you have to rely on other patrons to return them... We found one of two/at the end of the hall on the fourth floor. Breakast, basically apples, Bagle, hard boiled egg. and/or sweet cereal with oat milk (No real milk). Not bad, but should be listed as motel, not hotel.

Breakfast was mostly carbs. It has changed since it was a Comfort Inn. Pillows were flat and the towels were paper thin.

Only downside was that breakfast offerings were on the lighter side… cereal, oatmeal packets, boiled eggs, pastries. But that’s not a big deal!

The offered breakfast was a disappointment, nothing hot, just Bagels and cereal, that's not a hot breakfast as advertised

This was a clean

Very Quiet all night!

Staff were pleasant. Property was easy to navigate. N/A

Clean, nice room and good location! No complaints!

Place is nice and clean. Within walking distance to the Riverwalk and downtown attractions. Can’t really ask for much from a 3 star hotel. But you need to use a vending machine for water or bring your own, and luggage is self serve. Free parking is almost nonexistent in the area.

Everything was nice and clean Nothing

We stopped over for the night and the Desk staff was exceptional!! The Gentleman was a great 1st impression to your property!! Breakfast buffet was very good!!

Breakfast was sufficient. No hot foods. No bacon, sausage or eggs, however sufficient.

The food was terrible. I wouldn’t stay at a Hilton Spark again.

Clean room very nice inside and out.

The staff were amazing! Check in was nice and they didn’t give us a hard time about checking in early. Rooms were clean and very big. Breakfast was lacking!

Room was a suite set up with plenty of room and sitting area. Beds were super comfy and some of the best by far of the places we stayed on this trip. Breakfast was the weak link in the chain and did not impress. Other than that, I would definitely stay at this location again.

The rooms are nice and big, and are inviting. I enjoyed the stay.

Easy off interstate and take second signal south and east into shopping center.

Best hotel I've stayed at in a long time. I will definitely stay here again next time I'm in town.

Supposedly an accessible room but no walk in shower

We’ve stayed here twice and found the staff to be friendly & helpful, the rooms were clean & the beds comfortable.

The room was one of the better ones and no complaints about anything there. Breakfast was good and parking was convenient. A+

Not having a full breakfast

Everything..

Great location.

El hotel en general estaba limpio y el servicio fue bueno, el desayuno estuvo bien, se escuchaba mucho ruido cuando las puertas se cerraban y la gente hablaba.

Breakfast was disappointing. Everything else was good.

While traveling through , It was a nice place for a stay over .

I really love the size of the rooms and the width of the hallway. The AC in our bedroom wasn't working right but we went to the front desk an they got us in another room. The breakfast is lacking though.

The construction to get into the hotel was awful! Check to make sure there isn't any, they had it happening from all sides and the road by the hotel was blocked. Other than that it was a nice stay.

Our room was right off elevator and ice machine was directly right. Common sense is absent in today's world, people were up at two filling ice boxes and slamming doors. The room was fantastic

Large,clean room. New facility. Friendly staff.would definitely stay there again

Great room for the price

Nice staff. Cute Lil gift shop for forgotten items. Busy elevator. Close Olive Garden nearby for dinner.

Just what we wanted....clean, inexpensive, and comfortable.

The bed was the worst one I’ve slept in. Pillows as well..otherwise the place was fine

Even with a large tour group there, the place was quiet. Spacious, clean rooms. Standard breakfast fare, and the Saturday morning coffee was amazingly good.

Hotel is new and in immaculate condition. Staff very helpful. Room was very spacious with all modern ammenities. Breakfast is basic but included in price. Plenty eating options close by.

Clean, very spacious, well-appointed room, super comfortable bed and pillows. I didn't have breakfast or use any other amenities so I can't comment on those, but the rest was great. I will stay at a Spark again.

Staff member that checked us in was very nice. Not a good breakfast and server did not greet us back or have a smile. Shower water flow was very low. Only one roll of toilet paper and it was very thin paper. Staff member that checked us out was very friendly.

Very nice hotel. Great for overnight stay.

The staff was great, very friendly and helpful. Cleaning staff took good care of us and provided us extra towels and items we requested. The price for the was reasonable, but who wants to really pay for a hotel room!! There are several items I must mention that made me give 4 stars instead of 5. The first is the party that happened Friday night and Saturday night until after 1:00 am. We were on the 4th floor and out side there is an outdoor area with 2 gazebos next the the pool Several dozen guests were outside playing music loud and kids SCREEMING. I understand they were "playing" but after 1 am it was not considerate of other guests. They had the pool door propped open so they could use the pool while eating, dancing and conversing into the wee hours of the morning. We finally called the front desk and were told there was nothing they would do about, they had no quiet hours. In the room in the "living room" area was a couch, and one small table. There were no lights on the ceiling, no end tables by the couch which meant no lights there either. One large light by the entrance door, but with the size of the room, more are needed. Had laundry service on 3 floors but ours on 4th was out of service had to go down one floor. The breakfast is not worth mentioning. Would stay here again!

The check in agent dug through a pile of available rooms just to give us the one next to the ice machine. The bathroom had no towel bars but at least the tub drained which was a bonus. Breakfast was the typical carb bomb with no hot options.

Clean and friendly front desk

Room is clean. Staff is friendly. I will live here again if I come Amarillo again

The hotel was in a great location. Having several of the exits closed was challenging to get around. The pool & spa was operational and relaxing. There were ants in our room which the staff needed to take care of.

Absolutely loved this hotel! Super cute doors and a great pool /hot tub!

Decently clean, area felt safe, no complaints for a one night stay.

Clean rooms, friendly staff Wi-Fi

The staff was very friendly & very clean

Very clean and full of amenities

Very modern

Room was set up in a weird way so the tv could not be watched from the bed or couch. Breakfast was good even though nothing hot - waffles, biscuits and gravy, meat - was provided. Nice place and people I dealt with were nice also.

Staff was friendly, hotel was clean

Will always stay here when traveling though. Always clean, comfortable, roomy and safe! Not much of a breakfast but it’ll do. Would be perfect if they had homemade oatmeal instead of instant.

Great place to stay will stay there again.

We have stayed here a few times, the first we found a disgusting sex toy in our "clean" room. The second time we were over charged by $100 and weeks later they only refunded $62. This hotel lacks in leadership and integrity, I would steer away!

The staff was very helpful-/ building is well kept — room and furnishings clean and updated. Parking is a bit limited and breakfast is continental with boiled eggs as the only protein — other than toasted bagels, which no hot food.

Not a good experience dealing with staff.

Nice amenities for the price. Clean and spacious rooms.

Great stay in Amarillo ….

You need either more parking or manage the parking lot better. I had to park in a red curb area as advised by the front desk. There was a couple of trucks with trailers blocking multiple spaces.

This newly renovated hotel had a comfortable room with wall hooks and plenty of space to drop luggage without it touching the floor or furniture. The bed was comfortable and the shower and bathroom space were clean. I liked that the hotel didn’t use those horrible sample size shower supplies. Things that frustrated me: the parking lot and entrance to the hotel was under construction. I had to park behind the hotel and enter through a narrow passageway to get to the door. As a solo traveler I wasn’t happy about that detail. I found restaurants and a gas station within walking distance of the property. Since it was hard to access and on a one way frontage road, that made life easier. The breakfast was bare bones and there was no cooked offering. Yoghurt and boiled eggs didn’t look good to me. Fruit looking very sad. It was quite a disappointment, though the dining space was nice and clean. I had trouble operating the thermostat, which had been turned down to 62 degrees. I was finally able to turn it off and get to sleep.

Very clean and quiet. Lots of restaurants close by. My only negative comment was there was no coffee makers in the room but there was great coffee in the lobby.

The desk could have been more friendly.

Fair

Very clean and comfortable. Checking in & out a breeze.

Room rates were good, room size was great. Staff were nice. The pool was not in service so that was disappointing.

While the hotel itself was great, the parking was terrible. I understand a lot is going on around the hotel, but I had to book my return trip at a different place because of the parking situation. I will be returning next week with a trailer, and I am not going to fight that parking situation.

Room was very clean. Staff was friendly. Parking was crowded. They did tell us once we got inside that there was an overflow spot. Hotel was easy to access and close to restaurants. Bed was comfy

The room was clean and quiet. Valerie, the front desk staff was nice and able to accommodate us for very late check in. Wish they will add hot breakfast, cold boiled eggs is not fun to eat.

The bed was hard. The wallsworth then I could hear people threw him and I can hear people thumping on the floor above us and slamming the doors. Fixtures missing coming off. It's a huge room it could be so much better but they would need to update

Nice place. Workout room was very disappointing for a Hilton.

The the price of stay, room was very nice. Clean and spacious

It was great! The pool and hot tub were very clean. The breakfast was the only thing lacking.

Great hotel, rooms are large and clean.

Convenient location. Clean and comfortable room.

Clean room , staff was friendly.

Besides that, we enjoyed staying.

Breakfast was below par. Bagels, muffins, bread and cereal is ok for some people but wasn't what I expected from such a lovely establishment. Not enough coffee to go around, orange juice was watered down. Plus hard boiled eggs that are cold wasn't, again, what I expected. Vending machines for drinks and snacks are also much needed. All other amenities were great. Staff was super helpful and would like to stay here again. Other than having to go out for breakfast everyday instead of eating in the hotel, I'd say it's a great place to stay.

Very nice hotel. Clean and safe. The staff was very friendly and helpful. Great location!

Room is clean and location is good.

Room was dated and didn’t appear fully cleaned. Smelled like wet dog. Breakfast was limited but adequate.

Perfecto para una estancia de algunos días

I’ve stayed at other Spark Hotels but this one was nicer and cleaner than the others I’ve stayed! The staff there was very helpful. The coffee was excellent. I think they could improve the breakfast bar by including some hot items. My room was quite large and overall everything was super!

Amazing, spacious room

Cuartos limpios, personal amable y alberca techada

Our family loved the large room that slept 6 in beds and also had fold out couch--rare to find room for 8! Very large and clean. However, breakfast was not great--afrer the good reviews, I was expecting better. It was very minimal continental with few offerings, not even a waffle iron. I would stay here again because the room was that good but would just adjust my expectations for the minimal breakfast