Red Roof Inn Amarillo West
About Red Roof Inn Amarillo West
This Amarillo, Texas hotel is 12 miles from the Amarillo International Airport. This hotel provides free Wi-Fi and a gym while guest rooms provide cable TV. Each room at Red Roof Inn Amarillo West contains a coffee maker, a microwave and a refrigerator. Other amenities include ironing facilities and a hairdryer. Red Roof Inn Amarillo West is 9 miles from Wonderland Amusement Park and 5 miles from Cadillac Ranch. The Westgate Mall is one mile from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with their stay and others expressing dissatisfaction. Common themes among the negative reviews include issues with cleanliness, maintenance, and breakfast availability.
- Friendly and helpful staff
- Pet-friendly policy with no additional charge
- Issues with cleanliness, including dirty rooms and bathrooms
- Problems with maintenance, such as broken air conditioning and plumbing
- 3/5
If you just need to crash somewhere for the night and get going quickly the next day, this hotel is good for that.
- 4/5
room clean beds comfortable soap dispensers stiff and difficult to use refrigerator worked well. breakfast scrambled eggs not good no butter available for toast but coffee was good
- 4/5
Could not get the channels on the TV , it was very confusing even if I could get it to operate properly!!! Breakfast was okay but they never did replenish any of the eggs or amenities, so that was a little disappointing!!!
- 4/5
They can provide better towels other then that good for the price 👍
- 4/5
Located right off the highway close to restaurants. Room is clean. Not outdated or worn out chipped furniture. Basic value
- 5/5
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- 2/5
My room did not have hot water for the shower,
- 5/5
Stayed in 3 different Red Roof Inns, always had great experience and service.
- 1/5
Room looked great but woke up at midnight to literally 100s of roaches on the floor and walls. Moved to another room...no roaches but floor was filled t hy. After that I wouldn't take a chance a free breakfast. Dirty hotel. I should get a refund!
- 2/5
The room was hot and musty/foul smelling, the beds were hard as a rock. I left.
- 1.5/5
Rooms were dirty! Cockroaches! Found long black hairs on the side of the bathtub! Room smelt like cigarette smoke and it was a non-smoking room! Torn curtains!
- 1.5/5
The room was not clean and the tools were not clean . The bathroom door was not closing properly. Breakfast was ok . Overall I might not book this hotel again as it's not like the review given to it.
- 3.5/5
The bathrooms were really small.
- 5/5
The stay was great and the house was very clean. The staff were very helpful and knowledgeable. I will choose Red Roof Inn again.
- 2/5
Many things the pool was filled and that’s the main reason I came to red roof was for the pool
- 5/5
Every thing was great except there was no soap in the shower
- 3/5
We had 3 rooms for technicians and o e had low water
- 4/5
Spacious, clean comfortable nothing
- 2/5
Room shows ware and tear. Toilet tank had crack top cover. Vanity sink has hole near drain. Room had an odor such that we needed to purchase room air freshener. Very minimal breakfast.
- 3/5
The room itself was quite large and comfortable. There is a fitness room with exercise equipment but only a treadmill, elliptical and a few dumbbells. Breakfast was mediocre. The staff was very helpful!
- 3/5
all ok
- 2.5/5
Breakfast was ok. Morning staff was ok. Nothing was really good, just ok.
- 5/5
My family of 3 including myself stayed just one night, however we liked the room that we got. No complaints whatsoever the free breakfast was good and the staff were friendly and helpful. Thank you to the night lady that worked on 06/25/2026 and the morning lady that worked the morning of 06/26/2026. Sorry I totally forgot your names. I would definitely come back to the hotel if I ever visit Amarillo,Texas again.
- 4/5
The room was clean, the bed was comfortable and the breakfast was well prepared and fresh. Checking in was very quick and the staff were very friendly and professional.
- 1/5
Mid at best
- 1/5
This was the worst place we have ever stayed in. It was a non smoking room and it smelled so bad of smoke. The air conditioner didnt work right and the restroom was dirty. Do not stay here.
- 3/5
Just poorest ever.
- 5/5
It was good
- 1.5/5
The staff was knocking on our door at 7am to clean the room! Then again at 8. Check out was not until 11.
- 1.5/5
Bed was hard soup and shampoo dispensers did not work
- 3/5
Found toenails in our room, coffee maker spewed hot water everywhere. WiFi doesn’t work.
- 5/5
I loved the large room! Bathroom is a little small, but for our needs (traveling with a cat) having a large room for him to explore after a long day riding in a car was golden!
- 1.5/5
Rooms were not clean
- 5/5
Excellent value. Spacious, comfortable, clean room. Pleased with eco-friendly dispensers for soap, etc. Very well lit outside so feels very safe.
- 5/5
Very clean n good staff
- 1/5
Nasty and filthy are the best words to describe this hotel.
- 3/5
The rooms are clean, but there was no breakfast
- 4/5
not bad for the price.
- 3/5
The rooms were large and that's about it
- 1/5
We tried 2 rooms labeled non-smoking. The first had a heavy airfreshner smell mixed with tobaco that irritated my eyes and lungs. The second room had such a heavy smoke smell I couldn't even take 2 steps into the room. We left to rent another hotel. I was charged at check in and am unable to get a refund. Just go somewhere else.
- 4.5/5
The room was much bigger than I anticipated, which was nice. It had a unique layout that allowed us to spread out and not bump into each other. The staff was friendly, and the ice machine worked very well. The outside can be deceiving, as it doesn't look like a 'nice' hotel. Some areas looked shady, but I felt safe the whole time I was on the property.
- 1/5
I asked for non-smoking room, they gave me the worse room smelling like cigarettes felt like had it all day on my clothes, room was not the cleanest.
- 3/5
Beds were comfortable. Place is pretty beat up.
- 0.5/5
Very dirty and roaches everywhere
- 3/5
Dresser was dirty and had candy stuck in it
- 0.5/5
The whole thing. Unfriendly incompetent staff, disgusting hotel. Will never stay there again
- 1/5
AVOID AT ALL COSTS!! I have no idea how this place has as high of a rating as they do. This place is very ran down. They do not keep the air on in these rooms when not occupied. They are HOT and musty from being shut up with no circulation. The bathrooms are cleaned to gas station standards. The beds are as hard as concrete. This is seriously the WORST place I have booked in years and I travel a lot!
- 5/5
The check in clerk wasn't friendly.
- 0.5/5
Dirty room blood on floor and gross unclean shower
- 3/5
Our room did not have shampoo/conditioner in the bathroom, and we needed a crib/toddler bed but front desk staff said there were none available after we had already made it to the room then went back to check, other than that our stay was nice.
- 1/5
No shampoo or soap in the shower
- 4/5
1st floor room as requested. clean comfortable room. decent area for dog to do her business. breakfast was very basic and anemic. I grabbed a coffee and skipped the rest.
- 2/5
Location. Right off the highway. The sheets were badly stained. There were hairs in between the sheets that seem like they hadn’t changed them. The soap and shampoo dispenser were working.
- 2/5
Breakfast was terrible. Rooms were only partially cleaned. Check-in receptionist was very polite. We had problems with our electronic card and it took the act of Congress to get one reprinted overall we stated a lot better places.
- 5/5
Liked everything
- 4/5
Nice stop on our travels
- 3/5
The room was clean but looked old.
- 5/5
Didn't use the pool.
- 5/5
It was easy check-in
- 4/5
If was an average hotel at a great price
- 2/5
No breakfast, dirty floors, leaking faucets.
- 1/5
The night manger was the most unprofessional and unfriendly person, but the whole staff follows suit. Yelled at when checking in. Never received confirmation of check out. The entire place smells like cigarettes. Dirty, disgusting, grimy. Don’t book this hotel.
- 1/5
Power was out and the dude at the front desk just looked at us like we were stupid
- 1/5
Property looks way better online than in person. Room was dirt and they didnt bother to change the sheets, we had them come in and change all linens. Room was supposed to be a non smoking one but it stunk of smoke. We only stanyed one night though we planned on three. Spend more money and stay elsewhere, not worth the headache.
- 1/5
Horrible, disgusting and dirty room. Dog feces was on the room floor and the walkway just outside the room door.
- 3/5
The restroom wasn’t clean at all not even the bedroom floor
- 3/5
It was pet friendly but room smelled of smoke, bed covers were stained, towels were stained, pillow covers smelled stale or unclean.
- 5/5
Good service
- 5/5
Awesome
- 4/5
The room was clean and the staff was friendly. The beds could be a bit more comfortable, and you can hear some noise from guests on the upper floor, but for the price you pay, it’s a fair and practical option. Overall, a good choice for an overnight stay. We would consider staying again.
- 3/5
The first room smelled of smoke, but we were given another. The second room had blood stains in the bathroom.
- 4/5
Yes
- 1/5
Check in was bad- they were having computer issues with the key cards. Tv wouldn’t work but finally they got it working just before bed time. Smelled like majauana in the room over night
- 4/5
Quick check in.
- 3/5
Nice staff and room, breakfast was limited.
- 3/5
Nice and what I expected
- 5/5
Yes the room was clean, staff was nice, got a king bed instead of 2 queen also my mother is disabled the shower had grab bars but no shower chair
- 3/5
Room was good size .big problem was the cleanliness. Bathroom mirrors. Dirty handprint on mirror. Both mirrors nasty. Everything needed to be cleaned
- 5/5
The room as great!
- 1/5
I was offered a different room to stay in when I reported the cigarette smoke, but I turned that down because I had moved everything in and I thought the space was good for my dog who had been in the car with me for over eight hours.
- 4/5
Clean, convient, quiet, comfortable
- 1/5
The room was horrible! The door didn't lock on the outside when you left the room. Anyone could have entered my room while I was going back and forth to my car carrying in luggage. I did not discover this until I was leaving the next morning. When I turned the A/C on, the curtain billowed out from the window so people could see in the room. I put pillows against the curtain to solve the problem, which was fine because the pillowcases looked like they had not been washed in a year and I was not going to use them. The room was a non smoking room that reeked of cigarette smoke and there was a burn mark in one of the bedspreads. I did not want to guess what the stain was on the bedspread.There was toothpaste on the mirror above the bathroom sink and it was obvious the tub and shower had not been cleaned in a long time. The nicest thing about this room was the flooring! It was very pretty, but again, had not been cleaned in a long time.
- 3/5
Room was not very clean Room also seems very outdated.
- 4/5
It was a clean room and the people at the front desk were always very courteous and helpful. I traveled with my dog and these rooms are suited to someone with a pet. Clean laminate floors and spacious and open. It is not fancy and a bit dated, but it was great for what it was. I loved seeing all the other dogs around as their owners took them for walks.
- 5/5
Very clean. Great price!
- 3/5
The rooms really need to be renovated
- 1/5
DO NOT STAY HERE WITH FAMILY. Rude staff, and dirty! Cigarette holes in bed spread, knife slashed in curtains.... 2 VERY VERY small DIRTY towels for THREE ADULTS.... (2 adults and 1 17 yr old so essentially 3 adults) just gross.
- 2/5
Average room, poor breakfast
- 1/5
Terrible. The entry door had obviously been kicked in before. Door Handel came of in me hand trying to get out. People partying all night long..never stay at this place.
- 5/5
Love it
- 1/5
The hotel overall is not so bad and maybe mine was an error
- 4/5
Breakfast was biscuits and gravy or waffles. Would have been nice to have some fruit.
- 3/5
Roomy and clean.
- 4/5
Staff were nice but “continental breakfast” was nothing like it was advertised on the website. They didn’t have any food available and the coffee was cold and it was the only beverage option.
- 1/5
The rooms were disgusting.
- 3/5
Not the greatest experience. Our room smelled bad, there was no soap to wash hands and blow dryer didn’t work. Had planned to eat the continental breakfast to get a quick and early start on our road trip at 6:30, but it was very minimal. Waffles and syrup (no butter) with no knives to cut, juice ran out, noir even cups in sight, and undercooked biscuits. Ended up having to buy breakfast.
- 2/5
Stayed here in a pinch. Do not recommend. Rooms are dirty & saw a crawl under the bed. Breakfast was limited and the area was a total mess. Waffle batter and syrup dripped all over the counter. No one kept the breakfast area clean during seevice or refilled the coffee cups, napkins or eating utensil.
- 5/5
Very good
- 1/5
Extremely terrible
- 5/5
Grea4
- 4/5
The highway traffic was a little loud.
- 1/5
I paid for two rooms and showed up at 3am due to a traffic delay. The lady attending the lobby gave away my rooms and claimed since check in wasn’t until 2pm she couldn’t sell me new rooms.. I was offered no refund (basically stole my money and rooms)
- 4/5
Good bed. Bad food
- 3/5
Old furniture, bathroom needs an update
- 1/5
It was horrible, there was no staff and unable to check in. No way to check in, very unpleasant experience
- 3/5
The room we booked was given away. The manager said that a discount would be given, but we didn’t see that.
- 4/5
Comfortable room. Nice rate
- 5/5
This was a great property especially with a dog because there is a huge walk area in the back with a path. The room was huge. The receptionist was very good. Great location.
- 3/5
Traveling solo, I felt safe and that was important. Online reservation and check in were super convenient. Parking was well lit and easy. Clean toilet and shower with hot water and fresh towels. The room was rather odd and could use some easy upgrades: phone was missing a cord - was just sitting on the table unplugged; hair dryer had what looked like nail polish melted or smeared all over it with hair stuck to it; AC blew cold but I had to tuck the curtain up into the window sill or else the air blew it open consistently; front door closed and locked completely, but there was a ¼" gap or so where it closed that let in light and felt like it wasn't closed completely; bed was fine - but pushed way over against the wall that you could not comfortably see the tv from the bed as the room was so large it seemed like it was meant originally for 2 beds maybe. Overall average stay - what seem like a few simple fixes / updates would help tremendously.
- 1/5
The bedding and towels were stained and dirty. The mirrors were either a smeared mess or still had fingerprints from former occupant. There was food under the bed. There was blood on the toilet lid. Even though the floor was still wet from being mopped when we arrived, my feet still were made dirty from floor. It was very unsanitary.
- 5/5
It was great
- 5/5
Very comfortable, nice staff
- 4/5
This was a nice stay with pets. Very friendly staff. The room was spacious and clean. Room had funny smell from AC, essential oils cleared it up. Walkable areas with lots of nicely cut grass all around the hotel. Breakfast room is nice and as pictured. Waffles, coffee, and options to choose from. Good stay for price.
- 4/5
Floor was a little dirty, not that you could see unless you walked barefoot your feet were dirty. The faucet leaked at the back of the counter with cold water. The metal frame on the bed would make noise if you sat on the bed or rolled over, the bed close to the door. The toilet was loose on the floor.
- 1/5
Don’t stay here! They don’t care for the people renting here! Stay away!!!! very dirty,bloody comforter and dingy towels! Yuck
- 1/5
Thumbs down
- 2/5
I would appreciate it if you could provide a better breakfast. The room was also dimly lit and the hang soap was not working. The WiFi also would not work. The room was a bit dusty and they did not provide us with towels….Overall just better amenities. Thank you!
- 5/5
Excellent staff!
- 5/5
Clean nice staff
- 5/5
Was a very good room for the price. The breakfast was terrible