Red Roof Inn Amarillo West

Nothing got sick almost lost my job. Expidia was awesomeness they took good care of me. The property I would stay there if they paid me😂

Exceptional

Exceptional

Staff was great

Affordable and good location No variety with breakfast and shower head could use cleaning

NA It had a smell like something was bad was cooked inside of the room .

Brefak

From the moment we arrived, we felt unwelcome. My husband overheard a woman at the front desk say, "There's a bunch of beans here," which we believe was a racist remark directed at our Hispanic family. Absolutely offensive and unprofessional! The room was disgusting, with an overwhelming smell of wet dog and cigarette smoke. The bedding made me itch as soon as I got under the covers, and the shower water was cold. Getting basic necessities like blankets for the pullout bed and extra towels was unnecessarily difficult. Staff acted hesitant to provide them and made a point of telling us to return the towels, as though we couldn't be trusted. We paid for a clean, comfortable room and respectful service. We received neither. No family should have to tolerate this level of disrespect, poor service, and unsanitary conditions. Management should be ashamed. I would never stay here again and strongly recommend others avoid this hotel!

Passable

Not much choice and too early

At the time we booked, this was the most affordable room in Amarillo. Staff was friendly and helpful getting us to our room. We also appreciated that the rooms are a larger than average size and were quite cozy!

Friendly clerk Outdoor accesss

Friendly clerk Outdoor accesss

Breakfast Roaches in the room, the most unpleasant staff i have ever encountered in my entire life. Unwilling to help and hung up on me multiple times. The outside of the property was not kept up well at sll.

Breakfast Roaches in the room, the most unpleasant staff i have ever encountered in my entire life. Unwilling to help and hung up on me multiple times. The outside of the property was not kept up well at sll.

They never changed the sheets cleaned the room you had to go to the office to get towels and bed sheets

Only had coffee All was fine

Only had coffee All was fine

Breakfast a little cheap , not attending new refil .

Breakfast was included in the price but it was not fresh and the staff even didn't care to reload.

Superb

Rooms are with roaches and smelling.

My front door looked like the room had a break in. I could see daylight through it when locked. The gap was massive

Nothing

Bad

Room was not in good shape. Shower was made for wheelchair access but poorly made and pretty much flooded the rest of the bathroom when I showered and so far I have not got my deposit back.

Not much. I didn’t like sharing the bathroom with the cockroaches. The dirty bedding. It was disgusting.

Not much. I didn’t like sharing the bathroom with the cockroaches. The dirty bedding. It was disgusting.

Very good

It was horrible roaches were coming out from everywhere. I sprayed and I’d come home from work. They were still dead and more roaches still coming out.

Pillows were flat. The metal bed frame sounded like sheet metal every time we moved. The sink dripped all night. No hot water. I-40 noise never stopped. Glad they take pets. Next time we’ll look for a pet-friendly place that also has a bed you can sleep in and a shower that works.

It is old and was to be expected. It was fairly clean. My feet turned black walking barefoot in the floor it was fine for one night. I felt safe.

Room clean but our dogs got fleas from their walk area. Staff gave our room away but later rectified the problem. Parking was good. Always appreciated the pet friendly atmosphere

Horrible experience ! We accidentally overslept and the owners threatened to call the police on us.

Sketchy people around. Internet did not work. Breakfast was almost nonexistent. Room was clean.

The area is not good. People were visiting between rooms and had their doors propped open while cooking. The front desk clerk was friendly. The breakfast had nothing I could grab and go.

Room was not cleaned properly

I drive from CO to TX regularly and have stayed at a lot of road-side hotels on the route. I usually travel with dogs and bikes, which require a large, pet friendly room. This was the largest and nicest room, in the value space, with a reasonable pet-fee, that I've stayed at in several years, and will become my spot to-stop on the route moving forward. The only thing that could use improvement, was the coffee/breakfast situation - but again, what was there was serviceable. We look forward to staying there again in the future!

Don’t waste your time on this !!!

If you just need to crash somewhere for the night and get going quickly the next day, this hotel is good for that.

room clean beds comfortable soap dispensers stiff and difficult to use refrigerator worked well. breakfast scrambled eggs not good no butter available for toast but coffee was good

Could not get the channels on the TV , it was very confusing even if I could get it to operate properly!!! Breakfast was okay but they never did replenish any of the eggs or amenities, so that was a little disappointing!!!

They can provide better towels other then that good for the price 👍

Located right off the highway close to restaurants. Room is clean. Not outdated or worn out chipped furniture. Basic value

.

My room did not have hot water for the shower,

Stayed in 3 different Red Roof Inns, always had great experience and service.

Room looked great but woke up at midnight to literally 100s of roaches on the floor and walls. Moved to another room...no roaches but floor was filled t hy. After that I wouldn't take a chance a free breakfast. Dirty hotel. I should get a refund!

The room was hot and musty/foul smelling, the beds were hard as a rock. I left.

Every thing was great except there was no soap in the shower

We had 3 rooms for technicians and o e had low water

Room shows ware and tear. Toilet tank had crack top cover. Vanity sink has hole near drain. Room had an odor such that we needed to purchase room air freshener. Very minimal breakfast.

The room itself was quite large and comfortable. There is a fitness room with exercise equipment but only a treadmill, elliptical and a few dumbbells. Breakfast was mediocre. The staff was very helpful!

all ok

My family of 3 including myself stayed just one night, however we liked the room that we got. No complaints whatsoever the free breakfast was good and the staff were friendly and helpful. Thank you to the night lady that worked on 06/25/2026 and the morning lady that worked the morning of 06/26/2026. Sorry I totally forgot your names. I would definitely come back to the hotel if I ever visit Amarillo,Texas again.

Mid at best

This was the worst place we have ever stayed in. It was a non smoking room and it smelled so bad of smoke. The air conditioner didnt work right and the restroom was dirty. Do not stay here.

Just poorest ever.

It was good

Found toenails in our room, coffee maker spewed hot water everywhere. WiFi doesn’t work.

I loved the large room! Bathroom is a little small, but for our needs (traveling with a cat) having a large room for him to explore after a long day riding in a car was golden!

Excellent value. Spacious, comfortable, clean room. Pleased with eco-friendly dispensers for soap, etc. Very well lit outside so feels very safe.

Very clean n good staff

Nasty and filthy are the best words to describe this hotel.

The rooms are clean, but there was no breakfast

not bad for the price.

The rooms were large and that's about it

We tried 2 rooms labeled non-smoking. The first had a heavy airfreshner smell mixed with tobaco that irritated my eyes and lungs. The second room had such a heavy smoke smell I couldn't even take 2 steps into the room. We left to rent another hotel. I was charged at check in and am unable to get a refund. Just go somewhere else.

I asked for non-smoking room, they gave me the worse room smelling like cigarettes felt like had it all day on my clothes, room was not the cleanest.

Beds were comfortable. Place is pretty beat up.

Dresser was dirty and had candy stuck in it

AVOID AT ALL COSTS!! I have no idea how this place has as high of a rating as they do. This place is very ran down. They do not keep the air on in these rooms when not occupied. They are HOT and musty from being shut up with no circulation. The bathrooms are cleaned to gas station standards. The beds are as hard as concrete. This is seriously the WORST place I have booked in years and I travel a lot!

Our room did not have shampoo/conditioner in the bathroom, and we needed a crib/toddler bed but front desk staff said there were none available after we had already made it to the room then went back to check, other than that our stay was nice.

Breakfast was terrible. Rooms were only partially cleaned. Check-in receptionist was very polite. We had problems with our electronic card and it took the act of Congress to get one reprinted overall we stated a lot better places.

Nice stop on our travels

The room was clean but looked old.

Didn't use the pool.

It was easy check-in

If was an average hotel at a great price

No breakfast, dirty floors, leaking faucets.

The night manger was the most unprofessional and unfriendly person, but the whole staff follows suit. Yelled at when checking in. Never received confirmation of check out. The entire place smells like cigarettes. Dirty, disgusting, grimy. Don’t book this hotel.

Power was out and the dude at the front desk just looked at us like we were stupid

Property looks way better online than in person. Room was dirt and they didnt bother to change the sheets, we had them come in and change all linens. Room was supposed to be a non smoking one but it stunk of smoke. We only stanyed one night though we planned on three. Spend more money and stay elsewhere, not worth the headache.

Horrible, disgusting and dirty room. Dog feces was on the room floor and the walkway just outside the room door.

The restroom wasn’t clean at all not even the bedroom floor

It was pet friendly but room smelled of smoke, bed covers were stained, towels were stained, pillow covers smelled stale or unclean.

Good service

Awesome

The room was clean and the staff was friendly. The beds could be a bit more comfortable, and you can hear some noise from guests on the upper floor, but for the price you pay, it’s a fair and practical option. Overall, a good choice for an overnight stay. We would consider staying again.

The first room smelled of smoke, but we were given another. The second room had blood stains in the bathroom.

Yes

Check in was bad- they were having computer issues with the key cards. Tv wouldn’t work but finally they got it working just before bed time. Smelled like majauana in the room over night

Quick check in.

Nice staff and room, breakfast was limited.

Nice and what I expected

Yes the room was clean, staff was nice, got a king bed instead of 2 queen also my mother is disabled the shower had grab bars but no shower chair

Room was good size .big problem was the cleanliness. Bathroom mirrors. Dirty handprint on mirror. Both mirrors nasty. Everything needed to be cleaned

The room as great!

I was offered a different room to stay in when I reported the cigarette smoke, but I turned that down because I had moved everything in and I thought the space was good for my dog who had been in the car with me for over eight hours.

Clean, convient, quiet, comfortable

The room was horrible! The door didn't lock on the outside when you left the room. Anyone could have entered my room while I was going back and forth to my car carrying in luggage. I did not discover this until I was leaving the next morning. When I turned the A/C on, the curtain billowed out from the window so people could see in the room. I put pillows against the curtain to solve the problem, which was fine because the pillowcases looked like they had not been washed in a year and I was not going to use them. The room was a non smoking room that reeked of cigarette smoke and there was a burn mark in one of the bedspreads. I did not want to guess what the stain was on the bedspread.There was toothpaste on the mirror above the bathroom sink and it was obvious the tub and shower had not been cleaned in a long time. The nicest thing about this room was the flooring! It was very pretty, but again, had not been cleaned in a long time.

Room was not very clean Room also seems very outdated.

It was a clean room and the people at the front desk were always very courteous and helpful. I traveled with my dog and these rooms are suited to someone with a pet. Clean laminate floors and spacious and open. It is not fancy and a bit dated, but it was great for what it was. I loved seeing all the other dogs around as their owners took them for walks.

Very clean. Great price!

The rooms really need to be renovated

DO NOT STAY HERE WITH FAMILY. Rude staff, and dirty! Cigarette holes in bed spread, knife slashed in curtains.... 2 VERY VERY small DIRTY towels for THREE ADULTS.... (2 adults and 1 17 yr old so essentially 3 adults) just gross.

Average room, poor breakfast

Terrible. The entry door had obviously been kicked in before. Door Handel came of in me hand trying to get out. People partying all night long..never stay at this place.

Love it

The hotel overall is not so bad and maybe mine was an error

Breakfast was biscuits and gravy or waffles. Would have been nice to have some fruit.

Roomy and clean.

Staff were nice but “continental breakfast” was nothing like it was advertised on the website. They didn’t have any food available and the coffee was cold and it was the only beverage option.

The rooms were disgusting.

Not the greatest experience. Our room smelled bad, there was no soap to wash hands and blow dryer didn’t work. Had planned to eat the continental breakfast to get a quick and early start on our road trip at 6:30, but it was very minimal. Waffles and syrup (no butter) with no knives to cut, juice ran out, noir even cups in sight, and undercooked biscuits. Ended up having to buy breakfast.

Stayed here in a pinch. Do not recommend. Rooms are dirty & saw a crawl under the bed. Breakfast was limited and the area was a total mess. Waffle batter and syrup dripped all over the counter. No one kept the breakfast area clean during seevice or refilled the coffee cups, napkins or eating utensil.

Very good

Extremely terrible

Grea4

The highway traffic was a little loud.